2019 Chevrolet Equinox

AT SEEMINGLY RANDOM TIMES THE VEHICLE'S CAMERAS STOP WORKING. WHEN THIS HAPPENS AND THE VEHICLE IS IN REVERSE GEAR, A BLUE SCREEN WITH THE MESSAGE ' SERVICE REAR VISION SYSTEM' APPEARS. I HAVE TAKEN THE VEHICLE BACK TO THE DEALER, BUT THE PROBLEM HAS NOT OCCURRED WHILE THERE. I CONSIDER THIS PROBLEM A SAFETY HAZARD. NONE OF THE CAMERAS FUNCTION WHEN THIS PROBLEM OCCURS. I DO NOT KNOW IF IT IMPACTS OTHER SAFETY FEATURES ON THE VEHICLE. THIS PROBLEM OCCURS WHEN THE VEHICLE IS STATIONARY OR MOVING SLOWLY FORWARDS OR BACKWARDS.

IN A 2019 EQUINOX WITH DRIVER PACKAGES I AND II INSTALLED, HAVING A BIKE RACK INSTALLED ON THE FACTORY INSTALLED HITCH, REAR CROSS TRAFFIC AND FORWARD AND REAR ASSIST SAFETY OPTIONS ARE DISABLED. CHEVROLET SERVICE CLAIMS THAT THE VEHICLE IS NOT EQUIPED WITH FRONT PARK ASSIST, EVEN THOUGH IT IS INCLUDED IN DRIVER PACKAGE II. THE USER MANUAL DOES NOT EXPLICITYLY STATE THAT THESE SAFETY FEATURES ARE DISABLED IF A BIKE RACK IS INSTALLED. IT SEEMS ILLOGICAL THAT A BIKE RACK WOULD DISABLE THE SENSORS ON THE FRONT AND SIDES OF THE CAR. THIS IS A MAJOR SAFETY ISSUE...TO DISABLE KEY SAFETY FEATURES, JUST BECAUSE THERE IS A BIKE RACK INSTALLED. GM SHOULD BE MORE EXPLICIT AND WARN ITS CUSTOMERS OF THIS SAFETY FAILURE.

CAMERAS DO NOT WORK PART OF TIME. BACKUP CAMERA SHOWS BLUE SCREEN WHEN NOT WORKING AND SAYS SERVICE REAR VISION SYSTEM. FORWARD CAMERAS ONLY SHOW BLUE SCREEN. BY TIME VEHICLE IS AT DEALER CAMERAS ARE WORKING AND NOTHING SHOWS A PROBLEM. NOTHING SPECIFIC MAKES THE PROBLEM HAPPEN AND NOTHING SPECIFIC MAKES IT GO AWAY. THE PROBLEM IS RANDOM, BUT SIGNIFICANTLY REDUCES SITUATIONAL AWARENESS.

I HAVE A 2019 EQUINOX THAT I BOUGHT WITH ONLY 29 MILES WHEN PURCHASED 5/22/19. WITHIN THE SECOND WEEK OF DRIVING THE VEHICLE ON THE FREEWAY I HEARD A POPPING NOISE AND I THEN THE A MESSAGE CAME A CROSS THE SCREEN SAYING LISING POWER FROM THE ENGINE! I WAS SO SCARED ON THE FREEWAY ! I HAVE A NEW CAR, WHAT COULD BE THE PROBLEM! THE CAR REDUCED SPEED! I TOOK IT TO GEORGE MATICK CHEVROLET . MY CAR WAS IN THE SHOP FOR 2 DAYS AND THEY DISCOVERED IT WAS THE AIR TUBE HAD CAME OFF! MY CAR WAS RETURNED BACK TO ME AFTER SERVICE. 2 WEEKS LATER WHILE DRIVING TO INDIANAPOLIS THE TUBE POPPED 9FF AGAIN! I CALLED ON STAR THEY NAVIGATED ME TO THE NEAREST DEALERSHIP. THE DEALER CONNECTED THE TUBE BACK AND TOLD ME IT WAS OKAY TO DRIVE , AND SHOWED ME HOW TO RECONNECT THE TUBE IF IT CAME OFF AGAIN! THIS WAS SO SCARY TO BE ON THE HIGHWAY WITH A NEW CAR AND THINGS LIKE THIS IS HAPPENING! I NO LONGER WANTS THIS VEHICLE! I GET BACK TO MICHIGAN TAKES IT TO THE DEALERSHIP NOW THEY HAVE TO ORDER THE PART IT WILL TAKE A COUPLE OF DAYS TO GET THE PART IN. OK THE CAR IS FIXED AGAIN! 3 WEEKS LATER THE SAME PROBLEM AFTER A NEW TUBE WAS PLACED ON THE CAR 6/ 26 /19, THE CAR IS BACK AT THE DEALERSHIP SAME PROBLEM PLUS NOW THEY HAVE TO CHANGE THE THROTTLE! I FEEL LIKE I BOUGHT A NIGHTMARE!😡😭