2019 Chevrolet Equinox

2019 CHEVY EQUINOX TURBO HOSE BLEW OFF. THE RETAINING CLIP FAILED TO PROPERLY HOLD HOSE IN PLACE. THE HOSE BLEW COMPLETELY OFF MAKING A LOUD NOISE. THE VEHICLE THEN IMMEDIATELY WENT INTO LOW POWER MODE. ALL ACCELERATION WAS GONE. LOSS OF POWER CREATED THE RPM'S TO INCREASE WHILE GOING UP HILL THE ENGINE STRUGGLING TO CLIMB.. THE VEHICLE LOST SPEED ALL THE WAY UP THE HILL. THE TURBO WAS USELESS AT THIS POINT. VERY UNSAFE TO SUDDENLY LOSE THAT MUCH POWER TO YOOUR VEHICLE. GM HAS TO FIND A SOLUTION TO THIS PROBLEM. MY LOCAL DEALER IS NOT VERY HELPFUL.

ON JUNE 28 WE WERE TRAVELING FROM NORTHERN CALIFORNIA TO SOUTHERN CALIF. WHEN GOING UP A STEEP INCLINE, I HEARD A POPPING SOUND COMING FROM THE ENGINE. IMMEDIATELY, LOST POWER, CHECK ENGINE LIGHT CAME ON, WITH A MESSAGE "REDUCED POWER". AT THE TIME, CAR WAS VIRTUALLY BRAND NEW, WITH ONLY 1335 MILES WE WERE IN A FAIRLY REMOTE AREA, SO I PULLED OFF THE INTERSTATE, AND CALLED FOR A TOW TO NEAREST CHEVROLET DEALER (37 MILES AWAY). DEALER WAS ALREADY CLOSED, IT WAS 9 PM. LEFT CAR OVERNIGHT AT DEALER, AND CONTACTED THEM NEXT DAY. DEALER SERVICE DEPT. STATED IT WAS A "THROTTLE BODY PIPE THAT POPPED OFF, AND IT WOULD TAKE A FEW DAYS FOE FIX, AND REPLACEMENT PART. WE WERE 400 MILES AWAY FROM HOME, DEALER DID ARRANGE FOR RENTAL CAR TO GO BACK HOME WITH. REPAIR TOOK NEARLY 2 WEEKS. WHEN NOTIFIED THAT CAR WAS READY, I DROVE BACK DOWN TO VALENCIA, CALIF. FROM SACRAMENTO AREA TO BRING CAR HOME. I WENT 2 BLOCKS, AND CHECK ENGINE LIGHT IMMEDIATELY APPEARED, RETURNED TO DEALER, AND THE INSTALLED SOME SORT OF CLAMP, AS A FIX, AND WAS TOLD ALL IS NOW OK. I PROCEEDED HOME, GOING UP THE SAME INCLINE 35 MILES LATER, AND SAME PROBLEM OCCURS, LOST POWER, CHECK ENGINE LIGHT,WITH REDUCED POWER MESSAGE. WAS TOWED BACK TO SAME DEALER AGAIN. SERVICE MANAGER EXPLAINED THIS WAS A COMMON PROBLEM IN EQUINOX MODEL, THAT GM HAS NO GOOD ANSWER FOR. AGAIN, DIAGNOSIS WAS "INTAKE PIPE POPPING OFF THROTTLE BODY". AGAIN, IT TOOK 2 WEEKS TO REPLACE INTAKE PIPE AND THROTTLE BODY. AFTER REPAIRS, I'M STILL NOTICING THAT ACCELERATION IS SOMEWHAT CHOPPY , AND NOT SMOOTH. I STILL AM NOT HAPPY, AND INTEND TO HAVE MY LOCAL DEALER, ADDRESS THIS PROBLEM, THAT I'M STARTING TO SEE, IS A WIDESPREAD GM CHEVROLET PROBLEM.

I WAS DRIVING ON THE HIGHWAY AT 70 MPH WHEN I HEARD A LOUD BANG. THE VEHICLE IMMEDIATELY LOSS ENGINE POWER AND BEGAN 'SPUTTERING.' THE REDUCES ENGINE POWER WARNING CAME ON AND THE CHECK ENGINE LIGHT. I WAS ABLE TO SAFELY MAKE IT OFF THE INTERSTATE BEFORE THE CAR COMPLETELY STALLED/QUIT. I HAVE TO HAVE THE VEHICLE TOWED AND PUSHED INTO THE SERVICE BAY. I WAS TOLD THE INTAKE VALVE WAS DAMAGED AND CAME LOOSE. THIS COULD HAVE BEEN A VERY DANGEROUS EVEN FATAL SITUATION IF THEIRS HAD BEEN A CAR TAILGATING ME.

ON MAY 18TH 2019 WHILE ACCELERATING FROM 45 TO 65 MPH TO ENTER ONTO A FREEWAY, HEARD/FELT LOUD POP FROM ENGINE, LOST POWER WARNING LIGHTS APPEARED "REDUCED POWER". CONTACTED ON STAR, NOTED THE PROBLEM DROVE TO DEALER 8 MILES AWAY, DIAGNOSED AS PLASTIC CLAMP ON HOSE FROM TURBO CHARGER BROKE. EQUINOX HAD 732 MILES ON IT, IN SHOP FOR 14 DAYS WAITING FOR FIX. METAL CLAMP ADDED TO RE-ENFORCE THE PLASTIC CLAMP, DEALER STATED NEW HOSE ORDERED AS STILL DEFECT IN THE PLASTIC COUPLING. AUGUST 7TH, BACK AT THE DEALER TO INSTALL NEW TUBE FOR TURBO CHARGER. AUGUST 13TH DRIVING 45MPH, ACCELERATED LIGHTLY MAYBE FROM 1600 RPM UP TO 2500 RPM, FELT/HEARD POP FROM BOTTOM OF ENGINE SAME WARNING OF REDUCED POWER. SAME ISSUE AS BEFORE, DIFFERENT PART OF THE TUB FROM ENGINE TO TURBO CHARGER. THIS IS A DEFECT IN ENGINEERING, NEED NHTSA TO STEP UP, ORDER GM TO FIX THIS PROPERLY. NO LONGER TRUST THIS VEHICLE. STILL SUMMER HERE, WILL BE VERY UNSETTLED DURING THE WINTER WHEN TEMPS CAN STAY BELOW 20 DEGREES FOR WEEKS OR COLDER HOW A PLASTIC TUBE WILL REACT TO THE COLD IN A HOT ENGINE COMPARTMENT. NHTSA NEEDS TO ACT NOW BEFORE THIS CAUSES ACCIDENTS WITH INJURIES OR DEATH BECAUSE OF NEGLIGENCE ON THE PART OF GM AND THOSE ENGINEERS THAT DESIGNED THIS WEAK SYSTEM. THIS WHAT A GOVERNMENT AGENCY IS SUPPOSED TO DO, PROTECT THE CONSUMERS. WE PURCHASED A NEW VEHICLE TO DRIVE NOT BE WORRIED IF IT WILL GET US SAFELY TO WHERE WE NEED TO GO!

PURCHASED 2019 EQUINOX HAD 957 MILES ON IT WHEN "CHECK ENGINE" LIGHT APPEARED. TOOK IT INTO DEALERSHIP AND THEY SAID CODE WAS P0442 EVAP SMALL LEAK. THEY FOUND PURGE TUBE NOT SEATED FULLY. PRIOR TO DRIVING IT INTO DEALERSHIP WE SMELT GAS FUMES IN THE INTERIOR CABIN. 23 DAYS LATER "CHECK ENGINE" LIGHT APPEARED AT 1426 MILES. HEARD LOUD POP COMING FROM REAR OF CAR. AGAIN GAS FUMES CAN BE SMELT IN THE INTERIOR CABIN. DEALERSHIP SAID CODE P0442 AGAIN BUT IT WAS FROM THE EVAP CANISTER "O" RING FAILURE. THIS EMISSION SYSTEM SEEMS FAULTY AS IT IS A SEALED UNIT BUT SMELLING GAS FUMES IN THE INTERIOR IS NOT SAFE AT ALL.

WHILE DRIVING AT FREEWAY SPEEDS, THERE WAS A LOUD POP SOUND AND THEN THE ENGINE WENT INTO REDUCED POWER MODE & THE CHECK ENGINE LIGHT CAME ON. DEALER STATES THAT IT IS THE CHARGE COOLER AIR TUBE THAT BECOMES DETACHED FROM THROTTLE BODY. MULTIPLE SERVICE WRITERS HAVE STATED THERE IS NO OFFICIAL FIX FROM GM. TWO DEALERS HAVE CLAIMED TO "FIX" MY ISSUE, BUT IT WENT INTO THE SHOP AGAIN TODAY FOR THE FOURTH TIME FOR THE SAME ISSUE. FIRST OCCURRENCE WAS AT 149 MILES. NEXT THREE WERE BETWEEN 7500-8200 MILES. THE CAR HAS BEEN AT THE DEALERSHIPS THREE TIMES THE LAST 6 DAYS.

WHILE ON VACATION TRAVELING ON 81S IN VA & DOING 70 MPH ON THE 3-LANE HWY., WITHOUT A WARNING A POWER REDUCTION MESSAGE APPEARED ON THE DASH; THEN THE CHECK ENGINE LIGHT CAME ON. OUR VEHICLE WENT FROM 70 MPH (POSTED SPEED) TO 40 MPH. IN A MATTER OF SECONDS. WE HAD A TRACTOR TRAILER PUSHING US & A CAR PASSING US ON THE LEFT. HAD IT NOT BEEN FOR THE FAST REACTIONS OF MY HUSBAND AND HELP FROM THE MAN ABOVE, WE WOULD NOW BE 6' UNDER. AFTER SHAKING & GAINING OUR WITS, WE CONSULTED THE VEHICLE HANDBOOK TO CHECK ON A POSSIBLE REASON FOR THE POWER REDUCTION & HOW TO PROCEED. THIS ACCIDENT WOULD HAVE BEEN LOGGED AS DRIVER ERROR, WHEN ACTUALLY IT WAS VEHICLE MALFUNCTION. WE LEFT THE VEHICLE IN VA AT A CHEV DEALERSHIP ON MONDAY & THEY ADVISE IT WOULD BE 4 DAYS UNTIL THEY COULD WORK ON THE UNIT. WE AGREED TO PICK IT UP FRIDAY ON OUR RETURN TRIP TO PA. THE DEALERSHIP CALLED THURS. MORNING TO ADVISE IT WAS READY. WE HAD TO REQUEST PAPERWORK SHOWING THAT IT WAS WORKED ON & THAT THEY FOUND NO ISSUES WITH IT, BUT THAT THE CHECK ENGINE LIGHT WENT OUT. UPON ARRIVING HOME, WE TOOK THE UNIT TO OUR LOCAL DEALERSHIP AND WHILE THE UNIT DID NOT REGISTER A CODE IN THE COMPUTER A MECHANIC DID FIND---5242 VEHICLE HAS A U0100 LOST COMMUNICATION WITH THE ECU--CHECKED COMMUNICATION WITH THE PCM, TCM & BCM---NO POOR CONNECTIONS FOUND AT THIS TIME. THE DEALERSHIP DROVE THE VEHICLE FOR TWO WEEKS, BUT COULD NOT DUPLICATE THE ISSUE. IT IS WITH MUCH TREPIDATION THAT WE MUST NOW DRIVE THIS VEHICLE FOR 3 YRS. UNTIL OUR LEASE IS UP AND WILL NOT BE ABLE TO ALLOW PASSENGERS IN IT FOR FEAR OF THIS HAPPENING AGAIN AND TAKING THEIR LIVES TOO. WE HAVE READ FIVE REASONS FOR THE 2019 EQUINOX TO EXPERIENCE A POWER REDUCTION, BUT NONE OF THEM FIT WHAT WE EXPERIENCED. WE WOULD LIKE TO SUGGEST FURTHER TESTING & INVESTIGATION INTO THIS MATTER. OUR UNIT HAD 4,785 MILES ON IT WHEN THIS INCIDENT HAPPENED.

BOUGHT THE CAR WITH 3 MILES ON IT. HAS LESS THAN 80 MILES ON IT NOW. IT'S IN THE SHOP PARTS ARE BACKORDERED TO FIX A TURBO HOSE CONNECTOR PROBLEM. WE HAVE OWNED THIS CAR LESS THAN 24 HOURS BEFORE RETURNING TO THE DEALER FOR REPAIRS. THE CAR WAS GOING ROUGHLY 35MPH. WHEN CHECK ENGINE LIGHT APPEARED AND POWER ALERT CAME ON ONSTAR ALSO SENT AN ALERT THAT THE CAR HAD THE CHECK ENGINE LIGHT AND ADVISED TO TAKE TO THE DEALER WITHIN 24 HOURS.

TL* THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND RESTARTED AFTER FORTY MINUTES. AFTERWARDS, THE SPEED WOULD NOT EXCEED 5 MPH AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CHEVROLET OF HOMEWOOD (18033 HALSTED ST, HOMEWOOD, IL 60430, (708) 251-4692) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN WIRE WAS BURNED OUT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 5,938.