2018 Chevrolet Equinox

The contact owns a 2018 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the brake pedal was firm while depressed, and the vehicle failed to stop immediately. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but confirmed that there was no recall associated with the VIN. The failure mileage was approximately 125,000.

The vacuum pump that controls the power brakes broke/went tight, causing the brake pedal to get extremely hard and almost caused us to crash on the interstate. It turns out that this vacuum pump is attached to the camshaft on the 2018 Equinox and it doesn't have a shear pin, so when it goes tight, it destroys the camshaft and timining chain as well. It will cost over $4k to repair. This is a huge safety concern, not to mention the unexcpected costs to the consumer. GM is well aware of this issue, and has issued recalls on the same vacuum pump on different models of Chevrolets/GMCs

While accelerating on an onramp, the rear driveshaft, where it connects to the transmission, just disconnected. I had been traveling on an interstate just prior to the event and was getting back on the interstate. This is very concerning since the interstate speed is 75, and with the driveshaft dropping down at that speed it could have been catastrophic. There was no vibration prior to the issue.

The contact owns a 2018 Chevrolet Equinox. The contact stated while starting the vehicle, the brake pedal was firm while depressed. Additionally, while the brake pedal was depressed, there was an abnormal sound coming from the pedal. The contact stated that the vehicle failed to stop in a reasonable amount of time. The service brake assist warning light and the check engine warning light were illuminated. The contact related the failure to NHTSA Campaign Number: 18V576000 (Service Brakes, Hydraulics) however, the dealer informed the contact that the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,312.

GM Brake Vacuum Pump - I understand there was a recall done a few years ago on this part. This is a known issue with GM, and they seem to refuse to address it in ALL their vehicles. My vehicle went out of service on Friday, July 7, 2023, after fueling and would not start. I was 5 days over the 100-day Carvana warranty, but they agreed to repair the sensor that Firestone said I needed to have replaced along with the spark plugs. After repairing these items, it still was doing the same thing of starting up but making a horrible sound and not turning over. They suggested I have it towed to the dealership. The dealership called 7/12/23 and stated that I needed a new vacuum pump and a sleuth of other parts that would cost me around $1900 in repairs. This car has 61,121 miles on it. When I purchased it, it had a little over 57,000 miles on it. From the sounds of it, I was incredibly lucky this happened where and when it did as oppose to being stopped in the middle of the road and the auto start/stop failing me. There were zero warning lights, alerts from the app, etc. I did hear a noise one time about a month ago, but I thought I kicked up something because I was traveling down a dirt road and when I stopped and got out to look I did not see anything hanging. As soon as I got on the main road the noise resolved.

Auto stop caused Service Brake Assist warning to pop up on dash. Resolved on its own. A week later, steering assist disabled message pops up while driving and car didn't start after coming to a stop. Service ESC, Traction off, service brake assist messages, all pop up. Car did not restart. Vehicle is currently at Cooley Chevrolet in Irving, TX awaiting results of tests. Obviously, this is a common issue judging from the number of complaints on the Internet about it.

The sunroof has a major leak, flowing through the fuze box and filling up the spare tire well and soaking all the carpets. This could potentially create a very bad mold issue, which I am trying to avoid. I’ve seen many others with this car have the same issue and nothing is being done to solve this. I am paying all this money for a car that is just going to rot from all this water, and possibly cause sickness with the mold. How is this not a recall?

The contact owns a 2018 Chevrolet Equinox. The contact stated that the panoramic moon roof failed to operate as needed. The vehicle was taken to an independent mechanic, who was unable to fix the vehicle. The contact was referred to the dealer for assistance. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.