2018 Chevrolet Equinox

The contact owns a 2018 Chevrolet Equinox. The contact stated that after the vehicle was taken to receive brake service, the parking brake warning light remained illuminated. The vehicle was taken to the dealer where it was diagnosed that the vehicle was stuck in relearn mode and that the EBCM pump valve failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed of an unknown TSB related to a recall then advised to contact the NHTSA Hotline. The failure mileage was approximately 64,000.

The contact owns a 2018 Chevrolet Equinox. The contact stated that the vehicle failed to remain running after being started. While depressing the brake pedal, the vehicle was slow to respond. The contact stated that his brother used an ODB scanner and retrieved DTC codes: P0017 (Crank shaft Phaser, Exhaust Camshaft, Valve Cover Gasket), P1556 (Variable-Solenoid), P0011 (Camshaft), PO0014 (Engine), and P2227 (Turbo Charger). The vehicle was taken to an independent mechanic and the contact was informed that the failure was related to the timing chain, cam shaft, brake booster, and vacuum pump. The contact called the local dealer, who stated that there was no coverage for the repair under recall or warranty. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 182,000.

The contact owns a 2018 Chevrolet Equinox. The contact stated that the vehicle was taken to the dealer for a service appointment and while being serviced, the mechanic informed the contact that the DTC code for an open solenoid was retrieved. The vehicle was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was then towed to a transmission specialist where it was pending the repair. The contact stated that the dealer referred her to contact the NHTSA Hotline for assistance. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,400.

SUV started making weird sounds like winding up on acceleration and winding down slowing down underneath in June 2023. Got it on video. Intermittent. Had appointment for service in August. July 26 driving for vacation driveshaft fell from the front down on the highway. 54000 miles approximately on Equinox. GM said I hit something but nothing in road and no other damage underneath. Since new driveshaft installed, no more noises underneath. I have video of the noises underneath but can't upload them.

Pulling out of a parking lot. Service brake assist light came on. Brake malfunction. My kids and my safety at risk because I could have crashed had I not stopped. Car stalled and unable to restart. Car had to be towed. Mechanic looked at the care and the vacuum pump is broken and affected the timing chain. 2018 chevy Equinox. Many other reports online of this issue with Chevy. Per Chevy there are no recalls on this issue.

I get a ‘Forward Collision System Unavailable’ warning frequency when the outside temperature is high and the humidity seems high as well. I thought this was a one time thing but it has happened multiple times. I thought the issue was related to my old battery but the issue still appears after replacing the vehicle battery. The last time it happened was on July 31, 2023 at 3:20pm (eastern time zone). I live in Newry, South Carolina. The high for the day was 100 degrees.

At 12pm on June 11, 2023 I was parked in a church sparking lot in East Rochester and was facing the church's stone wall. My vehicle was only 2 feet from the was when the car accelerated toward the wall and all of the airbags opened and the hood and side panels were affected causing the vehicle was considered totaled by my insurance. My foot was on the brake and I was preparing to put the car in park when the car lurched forward and hit the wall at a high rate of speed. GM examined the car and gave me a report I could not understand but their report indicated that there was not a vehicle defect. I find this highly improbable. I can send the report and perhaps your organization can read it or do your own inspection of my vehicle. Thank you very much for your attention to this matter. This same thing has happened to 2 other people I know who drive Equinoxes. Best Regards, [XXX] [XXX] Cell [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)