IllustrationWHILE DRIVING DOWN THE ROAD THE ENGINE STARTED MAKING STRANGE SOUNDS AND THEN THE ENGINE WARNING LIGHTS CAME ON AND THE ENGINE QUIT OPERATING. AFTER PULLING OUT THE ENGINE OIL DIP STICK, NO OIL WAS INDICATED. ON THE REAR DECK LID THERE WAS A OILY FILM.
2014 Chevrolet Equinox
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2014 Chevrolet Equinox do not stand out strongly from the model-year median of 382.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Equinox years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
350–25K
5225–50K
7450–75K
9975–100K
96100–150K
16150K+
372 reports with mileage · 174 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine. Review the 217 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility/wiper. Review the 167 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
23 crash reports4 fire reports9 injury reports
Engine complaints
217 reportsTL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. WHILE DRIVING IN A BLIZZARD WITH THE WINDSHIELD WIPERS ACTIVATED, THE WINDSHIELD WIPERS DETACHED FROM THE VEHICLE. IN ADDITION, THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ZEIGLER BUICK OF LINCOLNWOOD (LOCATED AT 6900 MCCORMICK BLVD, LINCOLNWOOD, IL 60712, (84…
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TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. WHILE DRIVING IN A BLIZZARD WITH THE WINDSHIELD WIPERS ACTIVATED, THE WINDSHIELD WIPERS DETACHED FROM THE VEHICLE. IN ADDITION, THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ZEIGLER BUICK OF LINCOLNWOOD (LOCATED AT 6900 MCCORMICK BLVD, LINCOLNWOOD, IL 60712, (847) 674-9000), BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000. THE VIN WAS NOT AVAILABLE.
WHEN AT STOPS CAR WOULD STALL. NOW BEING TOLD CAMSHAFT POSITION ACTUATOR ISSUE. I NOTICED MANY OTHERS HAVE THE SAME ISSUE.
ENGINE LIGHT CAME ON FOLLOWED BY SMALL LURCHING EVRYTIME VEHICLE CAME TO A STOP. LURCHING PROGRESSED TO LARGE MOVEMENT. CAR TO MECHANIC COMPUTER INDICATED A SENSOR ISSUE. HAD THIS REPLACED. 1 WEEK LATER EVERYTHING REPEATED MECHANIC CHANGES OTHER SENSOR. CAR FINE FOR 2 MONTHS ALTHOUGH ENGINE LIGHT CONTINUES TO TURN OFF AND ON,…
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ENGINE LIGHT CAME ON FOLLOWED BY SMALL LURCHING EVRYTIME VEHICLE CAME TO A STOP. LURCHING PROGRESSED TO LARGE MOVEMENT. CAR TO MECHANIC COMPUTER INDICATED A SENSOR ISSUE. HAD THIS REPLACED. 1 WEEK LATER EVERYTHING REPEATED MECHANIC CHANGES OTHER SENSOR. CAR FINE FOR 2 MONTHS ALTHOUGH ENGINE LIGHT CONTINUES TO TURN OFF AND ON, COMPUTER CONTINUES TO SAY SENSOR. ENGINE LIGHT GOES OFF AGAIN IMMEDIATELY FOLLOWED BY SIGNIFICANT RETURN TO LURCHING AND THEN CAR STALLS OUT . NEW TERRIBLE ENGINE NOISE. WAITING FOR MECHANIC TO HAVE AVAILABILITY
I HAVE MY OIL CHANGED REGULARLY AND THIS LAST TIME I WASN'T INTO THE OIL CHANGE MORE THEN 1000 MILES AND IT STARTED MAKING A NOISE AND STALLING OUT TOOK IT IN AND THERE WAS NO OIL IN IT SO THEY CHANGED IT FOR ME BUT IT CONTINUES TO STALL THEN MY ENGINE LIGHT CAME ON HAD IT TESTED AND IT DOESN'T SHOW ANY ISSUES. THE STALLING H…
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I HAVE MY OIL CHANGED REGULARLY AND THIS LAST TIME I WASN'T INTO THE OIL CHANGE MORE THEN 1000 MILES AND IT STARTED MAKING A NOISE AND STALLING OUT TOOK IT IN AND THERE WAS NO OIL IN IT SO THEY CHANGED IT FOR ME BUT IT CONTINUES TO STALL THEN MY ENGINE LIGHT CAME ON HAD IT TESTED AND IT DOESN'T SHOW ANY ISSUES. THE STALLING HAPPENS WHEN I'M AT A STOP OR JUST SLOWING DOWN AND ALSO BACKING UP.
WHILE DRIVING THE CAR ON ICY ROAD CONDITIONS THE ENGINE SEIZED AND THE CAR CAME TO AN ABRUPT HALT. WE WERE UNABLE TO MOVE THE CAR AND IT NEEDED TO BE TOWED. MY YOUNG DAUGHTER WAS DRIVING AND WAS QUITE UNPREPARED FOR THIS. THIS ENGINE SEIZING IS APPARENTLY A COMMON PROBLEM WITH THIS YEAR EQUINOX WHEN TEMPERATURES DROP BELOW FRE…
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WHILE DRIVING THE CAR ON ICY ROAD CONDITIONS THE ENGINE SEIZED AND THE CAR CAME TO AN ABRUPT HALT. WE WERE UNABLE TO MOVE THE CAR AND IT NEEDED TO BE TOWED. MY YOUNG DAUGHTER WAS DRIVING AND WAS QUITE UNPREPARED FOR THIS. THIS ENGINE SEIZING IS APPARENTLY A COMMON PROBLEM WITH THIS YEAR EQUINOX WHEN TEMPERATURES DROP BELOW FREEZING. SOMETHING HAPPENS IN THE OIL PAN OR GASKET WHICH CAUSES IT TO EXPLODE (FOR LACK OF A BETTER WORD) AND ALL OF THE OIL SPEWS FROM THE ENGINE. HAD SHE BEEN IN A BUSIER INTERSECTION OR SHARPER CURVE, WE COULD HAVE EXPERIENCED A MUCH DIFFERENT OUTCOME. AS BRAKES AND STEERING WOULD NOT HAVE BEEN FUNCTIONING.
MY CAR HAS BEGUN STALLING AT RED LIGHTS AND GENERALLY WHENEVER I NEED TO STOP, I DON'T GET ANY WARNING LIGHTS CHECK ENGINE LIGHT HAS NEVER GONE ON AND IT STARTS BACK UP BUT THIS IS EXTREMELY FRUSTRATING AND I'M AFRAID TO DRIVE MY CAR FOR FEAR THAT I'M GOING TO BE STRANDED. I HAVE DONE ALL MY OIL CHANGES ON TIME AND TAKE GOOD C…
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MY CAR HAS BEGUN STALLING AT RED LIGHTS AND GENERALLY WHENEVER I NEED TO STOP, I DON'T GET ANY WARNING LIGHTS CHECK ENGINE LIGHT HAS NEVER GONE ON AND IT STARTS BACK UP BUT THIS IS EXTREMELY FRUSTRATING AND I'M AFRAID TO DRIVE MY CAR FOR FEAR THAT I'M GOING TO BE STRANDED. I HAVE DONE ALL MY OIL CHANGES ON TIME AND TAKE GOOD CARE OF MY VEHICLE VERY SAD THAT A 4 YEAR OLD VEHICLE HAS THIS GOING ON.
MY 2014 CHEVY EQUINOX BEGAN TO STALL WHENEVER I STOPPED AT TRAFFIC LIGHTS OR STOP SIGNS MOSTLY WHEN I WAS DRIVING ON A BUSY 45-50 MPH ROAD. IT WOULD SOUND LIKE IT WAS HAVING TROUBLE GETTING AIR SO TO SPEAK, AND TO STAY IDLE. IT WOULD SPUTTER AND THEN THE ENGINE SHUT OFF. IT WOULD START BACK UP WHEN I PUT IT INTO PARK AND TUR…
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MY 2014 CHEVY EQUINOX BEGAN TO STALL WHENEVER I STOPPED AT TRAFFIC LIGHTS OR STOP SIGNS MOSTLY WHEN I WAS DRIVING ON A BUSY 45-50 MPH ROAD. IT WOULD SOUND LIKE IT WAS HAVING TROUBLE GETTING AIR SO TO SPEAK, AND TO STAY IDLE. IT WOULD SPUTTER AND THEN THE ENGINE SHUT OFF. IT WOULD START BACK UP WHEN I PUT IT INTO PARK AND TURN THE KEY IN THE IGNITION. THIS BEGAN TO HAPPEN WITH MORE FREQUENCY. UPON READING MANY FORUMS WHERE PEOPLE REPORTED THE SAME ISSUE, I LEARNED THAT THE CAMSHAFT POSITION ACTUATOR SOLENOID VALVE CAUSED THE PROBLEM ON EQUINOX SUVS PRODUCED FROM 2011 TO 2014. THE PART WAS RECALLED FOR THE 2011 MODELS BUT NOT THE 2014. THE VEHICLE ISSUE WAS RESOLVED WHEN MY MY SON REPLACE THE SOLENOID VALVE. I THINK THAT GM SHOULD HAVE RECALLED THIS PART FOR THE 2014 EQUINOX AS IT IS THE SAME PART.
A WEEK AFTER AN OIL CHANGE AND TIRE ROTATION ON 6/12/2018 CHEVROLET EQUINOX, THE CHECK ENGINE LIGHT CAME ON AND MY VEHICLE SHUTS OFF AUTOMATICALLY AT TRAFFIC LIGHTS AND WHEN I'M PARKING. I TOOK IT TO AUTOZONE FOR A FREE DIAGNOSTIC READING BUT NOTHING COMES UP EXCEPT A SUGGESTION TO CHANGE THE SOLENOID. THE TECH SUGGESTED I ADD S…
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A WEEK AFTER AN OIL CHANGE AND TIRE ROTATION ON 6/12/2018 CHEVROLET EQUINOX, THE CHECK ENGINE LIGHT CAME ON AND MY VEHICLE SHUTS OFF AUTOMATICALLY AT TRAFFIC LIGHTS AND WHEN I'M PARKING. I TOOK IT TO AUTOZONE FOR A FREE DIAGNOSTIC READING BUT NOTHING COMES UP EXCEPT A SUGGESTION TO CHANGE THE SOLENOID. THE TECH SUGGESTED I ADD STP GAS TREATMENT. AFTER THE FIRST BOTTOM AND DRIVING 200 PLUS MILES OUT OF STATE, THE LIGHT WENT OFF BRIEFLY. I'VE ADDED 2 MORE BOTTLES OF GAS TREATMENT AND DROVE BACK HOME BUT MY VEHICLES IS STILL SHUTTING OFF AND THE ENGINE LIGHT IS BACK ON. I WAS IN BALTIMORE ON 7/12, AND MY VEHICLE SHUT OFF AT 3 TRAFFIC LIGHTS. I WAS FORTUNATE THAT THE PEOPLE BEHIND ME DIDN'T RESEND ME. I WAS IN NJ THIS WEEKEND AND IT SHUT OFF AT MULTIPLE TRAFFIC LIGHTS AND STOP SIGNS. I'M TAKING IT TO AUTOZONE TOMORROW TO GET A PRINTOUT OF THE DIAGNOSTICS THEN TAKING IT TO THE DEALERSHIP. HOWEVER, MY FEAR IS THEY WILL CHARGE ME FOR WORK THAT WON'T FIX THE ISSUE. WHY HASN'T M DON'T A RECALL FOR THE 2014 MODEL? THIS IS VERY DANGEROUS AND NONE OF US SHOULD GET REAR ENDED AND HURT FOR THEM TO FORMALLY DO A RECALL.
GREETINGS, WE PURCHASED A USED CHEVY EQ. A FEW MONTHS AGO AT 59000 MILES FOR MY WIFE, CURRENTLY 60000. SINCE I BOUGHT IT THE ENGINE HAS RATTLING/CLICKING NOISE. I BOUGHT THE VEHICLE WITH A REBUILT TITLE FROM AN INDIVIDUAL AND THE NOISE WASN'T THAT BAD. I THOUGHT IT WAS BECAUSE OF OLD OIL AND HADN'T SUSPECTED SUCH AN ENGINE PR…
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GREETINGS, WE PURCHASED A USED CHEVY EQ. A FEW MONTHS AGO AT 59000 MILES FOR MY WIFE, CURRENTLY 60000. SINCE I BOUGHT IT THE ENGINE HAS RATTLING/CLICKING NOISE. I BOUGHT THE VEHICLE WITH A REBUILT TITLE FROM AN INDIVIDUAL AND THE NOISE WASN'T THAT BAD. I THOUGHT IT WAS BECAUSE OF OLD OIL AND HADN'T SUSPECTED SUCH AN ENGINE PROBLEM. I AM A MECHANICAL ENGINEER MYSELF AND COULDN'T THINK THAT AN ENGINE WOULD HAVE A DEFECT WHICH AFFECTS ALL OF THESE CHEVY VEHICLES SO I PURCHASED IT. TODAY I CONTACTED CHEVY CUSTOMER SERVICE AND EXPLAINED THE PROBLEM. I WAS TOLD THAT THEY RECEIVE TOO MANY SAME COMPLAINTS. HOWEVER, THERE IS NO RECALL RELATED TO 2014 YEAR MODELS AND SINCE IT WENT TO SALVAGE CONDITION THAT IT IS NOW OUT WARRANTY.MY CAR HAD A FRONT BUMPER ACCIDENT, AND NO RADIATOR OR ENGINE ISSUE AFTER THE ACCIDENT. SO IT IS DEFINITELY RELATED TO A DEFECTED ENGINE. ALTHOUGH THE POWERTRAIN IS PROTECTED UP TO 100K MILES, DUE TO THE TITLE STATUS THE OWNER HAS TO PAY FOR ALL THE EXPENSES. I WAS TOLD THAT, IF IT HAD A RECALL, REGARDLESS OF TITLE STATUS THEY WOULD REPAIR IT. THEY USED A VERY BAD DEFECTED ENGINE IN THEIR VEHICLES AND DID NOT ISSUE A RECALL. THERE ARE TOO MANY SIMILAR COMPLAINTS POSTED ON WEBSITES BY UPSET OWNERS, BUT THEY STILL DO NOT ISSUE A RECALL IN ORDER NOT TO COVER THIS PROBLEM. I AM VERY REGRET THAT I PURCHASED A GM VEHICLE. I WILL NEVER AGAIN. CAN NHTSA DO SOMETHING ABOUT IT, BECAUSE THESE ENGINES ARE REALLY DANGEROUS ON THE ROADS. PEOPLE POSTED THE SAME PROBLEM ABOUT THEIR CAR WHICH HAVE ONLY 8 TO 20K MILES IN THEM. THE VEHICLE MAKES THIS RATTLING NOISE ON IDLE, ON REVERSE GEAR VERY MUCH AND LOSES SO MUCH POWER BETWEEN 20-55 MPH, DOES NOT ACCELERATE PROPERLY AND THE NOISE IS INCREASED DURING ACCELERATION. IT WAS ADDRESSED AS TIMING CHAIN ISSUE. THE ENGINE BURNS OIL. THANK YOU.
Official recalls
122V165000 · Visibility:windshield Wiper/washer:motor
Mar 17, 2022
General Motors, LLC (GM) is recalling certain 2014-2015 Chevrolet Equinox and GMC Terrain vehicles. The ball joints in the windshield wiper module may corrode, causing one or both windshield wipers to fail.
Consequence & remedy
Consequence: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Remedy: Dealers will inspect the wiper module, and repair or replace it as necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on April 21, 2022. Owner notification letters were mailed on October 25, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N212352530.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA19005 · Front Wiper Transmission Inoperative
Opened Dec 13, 2019 · Closed Nov 28, 2022
Status: closed (inferred from source dates) · Visibility; Visibility/wiper; Visibility:windshield Wiper/washer:linkages
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Additional source detail variants (3)
Visibility
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Visibility:windshield Wiper/washer:linkages
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Visibility/wiper
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
RQ18002 · Windshield Wiper Transmission Failure
Opened Nov 2, 2018 · Closed Dec 19, 2019
Status: closed (inferred from source dates) · Visibility; Visibility/wiper; Visibility:windshield Wiper/washer; Visibility:windshield Wiper/washer:linkages; Visibility:windshield Wiper/washer:motor
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Additional source detail variants (5)
Visibility
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer:linkages
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer:motor
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility/wiper
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.