IllustrationAS I WAS DRIVING MY ENGINE JUST QUIT WORKING AND MY EMERGENCY LIGHT WERE NIT FUNCTIONING. I TOOK IT TO THE MECHANIC AND WAS ADVISED IT COULD BE MY FUEL PUMP. THEY MENTION THIS SPECIFIC TYPE OF CARS ARE KNOW FOR THESE ISSUE. FUEL PUMP FAILS CAUSING THE VEHICLE TO JUST STOP IN THE MIDDLE OF THE ROAD.
2014 Chevrolet Equinox
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2014 Chevrolet Equinox do not stand out strongly from the model-year median of 382.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Equinox years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
350–25K
5225–50K
7450–75K
9975–100K
96100–150K
16150K+
372 reports with mileage · 174 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine. Review the 217 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility/wiper. Review the 167 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
23 crash reports4 fire reports9 injury reports
Engine complaints
217 reportsON 2/26/20 IN THE MORNING, THE CAR WAS PARKED WHEN I TURNED THE CAR ON AND THE ENGINE RATTLE LOUDLY. I TURNED OFF IMMEDIATELY. MY HUSBAND WAS WITH ME AND ASKED ME TO TURN IT ON AGAIN. THIS TIME IT ONLY MADE LOUD NOISES BUT IT DID NOT TURN ON. IT WAS TOWED 2 DAYS LATER TO A MECHANIC IN FINKSBURG, MD. HE SAID THE ENGINE WAS DESTRO…
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ON 2/26/20 IN THE MORNING, THE CAR WAS PARKED WHEN I TURNED THE CAR ON AND THE ENGINE RATTLE LOUDLY. I TURNED OFF IMMEDIATELY. MY HUSBAND WAS WITH ME AND ASKED ME TO TURN IT ON AGAIN. THIS TIME IT ONLY MADE LOUD NOISES BUT IT DID NOT TURN ON. IT WAS TOWED 2 DAYS LATER TO A MECHANIC IN FINKSBURG, MD. HE SAID THE ENGINE WAS DESTROYED AND NEEDED TO BE REPLACED. THE MECHANIC AND US HAD OBSERVED THAT WHEN THE CAR REACHED 125K MILES, THE OIL CONSUMPTION INCREASED AND HAD TO BE REFILLED ON A WEEKLY BASIS. BEFORE THE ENGINE BROKE, THE CAR WAS WORTH ABOUT $4K. THE MECHANIC SAYS IT WILL BE $8K TO $8,500 TO REPLACE THE ENGINE. I, OF COURSE DON'T HAVE THE MONEY AND NOW I DON'T HAVE A CAR. THERE SHOULD BE AN ENGINE RECALL ON THE GM 2014 CHEVY EQUINOX. IT'S UNCONSCIONABLE THAT GM HAS SO MANY PROBLEMS WITH THEIR EQUINOX ENGINES AND THEY KEEP SELLING THEM. I HOPE I CAN JOIN A CLASS ACTION LAWSUIT EVEN IF IT TAKES YEARS TO FORCE GM TO ACCEPT RESPONSIBILITY FOR THEIR FRAUDULENT PRACTICES THAT CAUSE SUCH HARDSHIP AND EMOTIONAL DISTRESS TO US TRUSTING CONSUMERS.
WAS OUT OF TOWN FOR THE WEEKEND. I WAS DRIVING IT AND WHEN I WOULD PRESS ON THE GAS PEDAL THE ENGINE SEEMED TO "SPUTTER" NOW AND AGAIN. AS I PULLED INTO MY DESTINATION (THANKFULLY I WAS NOT ON THE HIGHWAY OR A BRIDGE) MY CAR JUST SHUT OFF AND WAS ABLE TO GLIDE INTO THE PARKING LOT. I GOT OUT I LOOKED UNDERNEATH AND ALL OF THE…
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WAS OUT OF TOWN FOR THE WEEKEND. I WAS DRIVING IT AND WHEN I WOULD PRESS ON THE GAS PEDAL THE ENGINE SEEMED TO "SPUTTER" NOW AND AGAIN. AS I PULLED INTO MY DESTINATION (THANKFULLY I WAS NOT ON THE HIGHWAY OR A BRIDGE) MY CAR JUST SHUT OFF AND WAS ABLE TO GLIDE INTO THE PARKING LOT. I GOT OUT I LOOKED UNDERNEATH AND ALL OF THE OIL WAS JUST DUMPING OUT OF THE CAR LIKE A FAUCET. WITH MY SON BEING WITH ME AND BEING OUT OF TOWN I FIGURED I WOULD GET IT TOWED TO THE NEAREST MECHANIC TO ASSES THE SITUATION. THEY BELIEVED THE ISSUE WAS THE PCV ISSUE IN BULLETIN #14882. I WENT WITHOUT THE CAR FOR 2 WEEKS. THEY DID THE BEST THEY COULD AND I WAS ABLE TO DRIVE IT BACK HOME. THERE IS STILL AN ENGINE LEAD HOWEVER. I CALLED THE NUMBER ON THE BULLETIN AND THE PERSON THERE SAID THAT MY VIN IS NOT COVERED UNDER THE BULLETIN. I WAS SURPRISED. ONLY 80,000 ON THE CAR TOO. SHE SAID I SHOULD OF TAKEN IT TO THE NEAREST DEALER - HOWEVER ON A SATURDAY NIGHT MOST OF THEM ARE NOT OPEN - NOR WAS I FAMILIAR WITH THE AREA.
MY VEHICLE WAS RUNNING HORRIBLE FOR A FEW WEEKS , THEN NOTICED REAL BAD OIL LEAK . DROPPED VEHICLE OFF AT DEALER WHERE I WAS TOLD THAT I HAD A BLOCKED PCV VALVE CAUSING MY REAR MAIN OIL SEAL TO PUSH OUT . HAD ALL THE WORK DONE , PLUS OTHER WORK DEALER RECOMMENDED. AFTER THE FACT I LOOKED UP MY COMPLAINT THAT I WAS HAVING ON THE …
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MY VEHICLE WAS RUNNING HORRIBLE FOR A FEW WEEKS , THEN NOTICED REAL BAD OIL LEAK . DROPPED VEHICLE OFF AT DEALER WHERE I WAS TOLD THAT I HAD A BLOCKED PCV VALVE CAUSING MY REAR MAIN OIL SEAL TO PUSH OUT . HAD ALL THE WORK DONE , PLUS OTHER WORK DEALER RECOMMENDED. AFTER THE FACT I LOOKED UP MY COMPLAINT THAT I WAS HAVING ON THE INTERNET AND CAME ACROSS SIMILAR COMPLAINTS AND FOUND GM BULLETIN NUMBER 14882 THAT SPECIFIES THE SAME COMPLAINT THAT I HAD. I BROUGHT THIS UP TO THE MANUFACTURING COMPANY AND THEY EXPLAIN TO ME THAT THIS BULLETIN IS VIN SPECIFIC AND IT WOULD NOT BE COVERED . CAN'T UNDERSTAND WHY NOT WHEN IT'S THE SAME ENGINE , YEAR .. ETC
I WAS PARKING MY CAR AND IT LURCHED FORWARD ABOUT 2 INCHES. I TURNED THE CAR OFF AND WENT INTO WORK. WHEN I CAME BACK OUTSIDE 5 HOURS LATER, ALL THE ENGINE OIL HAD LEAKED OUT AND THE CAR WOULD NOT START. IT HAS BEEN TOWED TO MY HOUSE AND HAS BEEN SITTING IN THE DRIVEWAY EVER SINCE. I TAKE GOOD CARE OF MY CAR. I DO OIL CHANGES AN…
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I WAS PARKING MY CAR AND IT LURCHED FORWARD ABOUT 2 INCHES. I TURNED THE CAR OFF AND WENT INTO WORK. WHEN I CAME BACK OUTSIDE 5 HOURS LATER, ALL THE ENGINE OIL HAD LEAKED OUT AND THE CAR WOULD NOT START. IT HAS BEEN TOWED TO MY HOUSE AND HAS BEEN SITTING IN THE DRIVEWAY EVER SINCE. I TAKE GOOD CARE OF MY CAR. I DO OIL CHANGES AND ANY OTHER MAINTENANCE ISSUES ALL IN A TIMELY MANNER.
TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE. THERE WAS NO WARNING LIGHTS ILLUMINATED. AFTER THE VEHICLE WAS PARKED, THE CONTACT BECAME AWARE OF AN OIL LEAK UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO (HWY 34 AUTO SALES, 61…
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TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE. THERE WAS NO WARNING LIGHTS ILLUMINATED. AFTER THE VEHICLE WAS PARKED, THE CONTACT BECAME AWARE OF AN OIL LEAK UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO (HWY 34 AUTO SALES, 619 1ST ST E, PARK RAPIDS, MN 56470 (218) 536-0771) WHERE IT WAS DIAGNOSED AND DETERMINED THE REAR MAIN SEAL BLEW WHICH CAUSED THE TIMING CHAIN TO FRACTURE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
I OWN A 2014 EQUINOX IT HAS 103,000. THE CODE WAS FOR A POSITION ACTUATOR SENSOR ( TIMING VARIABLE SOLENOID). I REPLACED IT, SIMPLE FIX. ENGINE LIGHT STILL ON. WITHIN THE NEXT COUPLE MONTHS I REALIZE MY VEHICLE IDLES ON THE LOWER SIDE.MY VEHICLE ALMOST STALLED OUT WHILE IN A DRIVE THRU ONE DAY. ONCE YOU PUT SOME GAS TO IT SEE…
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I OWN A 2014 EQUINOX IT HAS 103,000. THE CODE WAS FOR A POSITION ACTUATOR SENSOR ( TIMING VARIABLE SOLENOID). I REPLACED IT, SIMPLE FIX. ENGINE LIGHT STILL ON. WITHIN THE NEXT COUPLE MONTHS I REALIZE MY VEHICLE IDLES ON THE LOWER SIDE.MY VEHICLE ALMOST STALLED OUT WHILE IN A DRIVE THRU ONE DAY. ONCE YOU PUT SOME GAS TO IT SEEMS OK. PROBLEM GOES AWAY FOR A WHILE. THEN FINALLY ONE DAY I GO TO LEAVE WORK AND MY STABILITRAK MESSAGE POPS UP AND TAKES MANY TIMES TO START. MY LIGHTS ACT WEIRD. CAR GET STUCK TURNING OVER AND WENT TO LIMP MODE. I FINALLY GET IT TO COME OUT OF THIS SOMEHOW AND MAKE MY LONG COMMUTE HOME, BUT I CAN TELL THE POWER IN MY CAR IS LACKING.NO MESSAGES JUST A ENGINE LIGHT WITH THE SAME CODES. NEXT DAY MY CAR STARTS FINE AND LIKE NOTHING IS WRONG. CAR STALLS OUT 3 TIMES WHILE DRIVING OUT OF A PARKING LOT. BARELY GET IT HOME. THEN ACTS LIKE NOTHING HAPPENS. STALLS OUT WHILE IN MCDONALD DRIVE THRU WITH MY KIDS. WILL NOT START, HAD TO PUSH IT TO A PARKING SPOT. AFTER 20 MINUTES I GET IT TO START, BUT I HAVE NO RPMS AND IT FEELS LIKE THE ELECTRICAL SYSTEM IN MY CAR IS NOT RUNNING PROPERLY. I MAKE IT TO MY MOMS, WHICH IS VERY CLOSE TO MCDONALD. PARK IT, PICK IT UP THAT NIGHT. STARTS UP LIKE NOTHING IS WRONG. I DECIDE TO TAKE IT TO A MECHANIC. FIRST VISIT WAS A $33 PART THAT COST ME $400 WORTH OF LABOR. THEY DIAGNOSED MY CAR WITH THEIR COMPUTER, NONE OF MY SENSORS ARE BAD. ENGINE LIGHT STATES OTHER WISE. CAR DOES ALL THE SYMPTOMS AGAIN ALONG WITH LOUD ENGINE NOISE. TURNS OUT MY TIMING CHAIN IS BAD (1,614 REPAIR). 24 HRS LATER. WON'T START FOR ME, FINALLY GET IT ON. ENGINE LIGHT ON, IDLE ISSUES SO ON. AS OF 2 DAYS AFTER THAT. ENGINE LIGHT GOES OFF LIKE NOTHING HAPPENED. MECHANIC STATED I HAD NO DAMAGE TO MOTOR AND ALL LOOKS GOOD. I BELIEVE THERE IS A ELECTRICAL ISSUES AND TIMING CHAIN ISSUES WITH THIS 2.4L ENGINE.A SAFETY HAZARD AND NEED RECALLED.
DUE TO IT HAPPENING TO ME AND FROM WHAT I HAVE SEEN RESEARCHING NOW MY CARS ENGINE WAS BLOWN DUE TO THE LACK OF OIL AND THIS PARTICULAR ENGINE IS PRONE TO HAVE AN EXCESSIVE CONSUMPTION OF OIL. I WAS DRIVING THE CAR AND STARTED HEARING A KNOCKING SOUND I PARKED THE CAR. TOOK THE PLASTIC STUFF OFF THE TOP AND FOUND NO OIL IN MY EN…
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DUE TO IT HAPPENING TO ME AND FROM WHAT I HAVE SEEN RESEARCHING NOW MY CARS ENGINE WAS BLOWN DUE TO THE LACK OF OIL AND THIS PARTICULAR ENGINE IS PRONE TO HAVE AN EXCESSIVE CONSUMPTION OF OIL. I WAS DRIVING THE CAR AND STARTED HEARING A KNOCKING SOUND I PARKED THE CAR. TOOK THE PLASTIC STUFF OFF THE TOP AND FOUND NO OIL IN MY ENGINE AFTER HAVING A OIL CHANGE NOT TO LONG AGO. SO I HAD TO GET MY CAR TOWED AND I STILL OWE ON THE CAR
CAR WAS RUNNING FINE, CHECK ENGINE LIGHT CAME ON, CALLED DEALERSHIP, SCHEDULED APPT, DROVE IN TO HAVE THEM LOOK AT IT. CALLED ME AND SAID THAT MY TIMING BELT WAS LOOSE AND THAT THERE WAS SHREDDED METAL THROUGHOUT, NOT ADVISED TO REBUILD OR DRIVE AS IT WAS VERY UNSAFE THAT I EVEN DROVE IT THERE IN THE FIRST PLACE. NEEDED WHOLE NE…
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CAR WAS RUNNING FINE, CHECK ENGINE LIGHT CAME ON, CALLED DEALERSHIP, SCHEDULED APPT, DROVE IN TO HAVE THEM LOOK AT IT. CALLED ME AND SAID THAT MY TIMING BELT WAS LOOSE AND THAT THERE WAS SHREDDED METAL THROUGHOUT, NOT ADVISED TO REBUILD OR DRIVE AS IT WAS VERY UNSAFE THAT I EVEN DROVE IT THERE IN THE FIRST PLACE. NEEDED WHOLE NEW ENGINE WHICH COST MORE THAN WHAT VEHICLE IS WORTH. VEHICLE HAD JUST CROSSED 100,000, NO OTHER WARNING SIGNS. SERVICED REGULARLY, NO ISSUES NOTED WITH ENGINE PRIOR TO THIS OCCASION.
MY CAR HAS BEEN HAVING PROBLEMS STARTING.THE ROADSIDE ASST PERSON TOLD ME I NEEDED A NEW BATTERY.I GOT THE BATTERY.I GOT THE NEW BATTERY IT WAS OK AFTER A WEEK.SO I TOOK IT TO MY MACHANIC AND HE TOLD ME THAT THE MOTOR WAS NO GOOD.I NEED MY CAR CAUSE I GO TO CHEMO.THE NEXT DAY IT HAPPENED AGAIN I WAS HEARING A KNOCKING SOUND.
Official recalls
122V165000 · Visibility:windshield Wiper/washer:motor
Mar 17, 2022
General Motors, LLC (GM) is recalling certain 2014-2015 Chevrolet Equinox and GMC Terrain vehicles. The ball joints in the windshield wiper module may corrode, causing one or both windshield wipers to fail.
Consequence & remedy
Consequence: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Remedy: Dealers will inspect the wiper module, and repair or replace it as necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on April 21, 2022. Owner notification letters were mailed on October 25, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N212352530.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA19005 · Front Wiper Transmission Inoperative
Opened Dec 13, 2019 · Closed Nov 28, 2022
Status: closed (inferred from source dates) · Visibility; Visibility/wiper; Visibility:windshield Wiper/washer:linkages
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Additional source detail variants (3)
Visibility
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Visibility:windshield Wiper/washer:linkages
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Visibility/wiper
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
RQ18002 · Windshield Wiper Transmission Failure
Opened Nov 2, 2018 · Closed Dec 19, 2019
Status: closed (inferred from source dates) · Visibility; Visibility/wiper; Visibility:windshield Wiper/washer; Visibility:windshield Wiper/washer:linkages; Visibility:windshield Wiper/washer:motor
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Additional source detail variants (5)
Visibility
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer:linkages
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer:motor
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility/wiper
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.