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2017 Chevrolet Cruze

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2017 Chevrolet Cruze do not stand out strongly from the model-year median of 250.

About this comparison →

When problems were reported

Mileage at the reported incident

114 reports with mileage · 87 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 73 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 39 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports6 fire reports5 injury reports

What owners actually said

201 reports
80,900 miles · Jul 30, 2019
EnginePower TrainInjury

CAR HAVING MAJOR MISS FIREING AND VERY BAD JERKING BACK AND FOURTH AT HIGH RI RMP.7000 AND DOES IT ALOT WHICH IA CAUSING ME TO HAVE MORE PAIN AND INJURY TO.MY.BACK. AM DISABLE VETERAN. IM IM ALOT OF PAIN AND CAUSINF MY RECENT BACK SURGERY TO HAVE MORE ISSUES DUE TO A @#$%ED UP CAR POOR DESIGN

NHTSA ODI #11240520

80,900 miles · Jul 30, 2019
EnginePower Train

CYLINDER MISS FIREING JERKS REALLY BAD BACK AND FOURTH AT HIGH RMPS 7000 BEFORS SHIFTS FEELA LIKE A PISTON ISSUES AND ALSO THAT FEELA.LIKEWNGINE GOING BLOW UP

NHTSA ODI #11240519

24,788 miles · Jul 26, 2019
Power Train

IN THE DAYS PRECEDING 4/12/2019, MY CAR'S CLUTCH PEDAL BECAME SOFT. THE PEDAL WENT SOFT OVER NIGHT, BUT ALSO AFTER DRIVING DOWN THE HIGHWAY FOR A FEW MINUTES. THE DEALER COMPLETED THE REPAIRS ON 7/23/2019 AFTER TWO ATTEMPTS AND MANY WEEKS OF WAITING FOR PARTS. THE PARTS THAT WERE REPLACE WERE THE CLUTCH PIPE, ELBOW, MASTER …

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IN THE DAYS PRECEDING 4/12/2019, MY CAR'S CLUTCH PEDAL BECAME SOFT. THE PEDAL WENT SOFT OVER NIGHT, BUT ALSO AFTER DRIVING DOWN THE HIGHWAY FOR A FEW MINUTES. THE DEALER COMPLETED THE REPAIRS ON 7/23/2019 AFTER TWO ATTEMPTS AND MANY WEEKS OF WAITING FOR PARTS. THE PARTS THAT WERE REPLACE WERE THE CLUTCH PIPE, ELBOW, MASTER CYLINDER, AND SLAVE CYLINDER. WHILE THE CAR IS BRANDED A CHEVROLET, IT IS MATERIALLY IDENTICAL TO VEHICLES SOLD IN EUROPE AS EITHER AN OPEL ASTRA OR VAUXHALL ASTRA. THE ENGINE WAS MADE IN HUNGARY, AND THE TRANSMISSION WAS MADE IN AUSTRIA. SINCE THE BEGINNING OF THIS YEAR, VAUXHALL HAS HAD A RECALL TO REPLACE THESE SAME PARTS AND SOME OF THE HYDRAULIC BRAKE SYSTEM PARTS FOR THE SAME ENGINE/TRANSMISSION COMBINATION AS IN MY 2017 CRUZE DIESEL WITH MANUAL TRANSMISSION. IT IS MY OPINION THAT OTHER CARS WITH THIS SAME ENGINE/TRANSMISSION WILL LIKELY HAVE THE SAME SOFT CLUTCH PEDAL WHICH COULD LEAD TO AN INABILITY TO CONTROL THE TRANSMISSION AND/OR BRAKES. I BELIEVE GM SHOULD BE COMPELLED TO RECALL THESE VEHICLES AND FIX THEM BEFORE A SERIOUS ACCIDENT OCCURS.

NHTSA ODI #11235044

17,000 miles · Jul 12, 2019
Suspension

AT LOW SPEEDS, THE CAR MADE A KNOCKING SOUND IN THE REAR SUSPENSION WHEN DRIVING ON AN UNEVEN ROAD.

NHTSA ODI #11231503

13,300 miles · Jul 3, 2019
Structure

TRUNK WONT OPEN AT TIMES WHEN HITTING THE RELEASE BUTTON INSIDE CAR OR ON THE KEYCHAIN. I CAN HEAR CLICKING LIKE ITS OPENED BUT IT ISNT AND IT SAYS ON THE DASH SCREEN THAT IT IS. BUT IT WILL OPEN GOIN DOWN THE ROAD WHILE IM DRIVING THATS VERY AGGRAVATING AND DANGEROUS! DIDNT SEE ANY RECALLS FOR THIS BUT I NEEDED TO BRING THIS TO…

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TRUNK WONT OPEN AT TIMES WHEN HITTING THE RELEASE BUTTON INSIDE CAR OR ON THE KEYCHAIN. I CAN HEAR CLICKING LIKE ITS OPENED BUT IT ISNT AND IT SAYS ON THE DASH SCREEN THAT IT IS. BUT IT WILL OPEN GOIN DOWN THE ROAD WHILE IM DRIVING THATS VERY AGGRAVATING AND DANGEROUS! DIDNT SEE ANY RECALLS FOR THIS BUT I NEEDED TO BRING THIS TO YOUR ATTENTION. DONT KNOW IF ANYONE ELSE HAS HAD THIS PROBLEM. IT STARTED DOING THIS A COUPLE MONTHS AGO. ITS JUST RANDOM WHEN IT DOES IT!

NHTSA ODI #11229123

30,000 miles · Jul 2, 2019
EngineUnknown Or Other

BOUGHT MY CAR IN SEPTEMBER AND IT WAS RUNNING FINE. I LIVE IN ARIZONA AND NOW THAT IT'S JULY IT'S VERY HOT OUTSIDE. I NOTICED ABOUT A MONTH AGO MY CAR STARTED STALLING FOR A MOMENT WHEN I WOULD TRY TO ACCELERATE ON THE FREEWAY. AND NOW IT HAS RANDOMLY STARTED STALLING WHEN STOPPED AT A RED LIGHT. WHEN THIS HAPPENS I HAVE TO TURN…

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BOUGHT MY CAR IN SEPTEMBER AND IT WAS RUNNING FINE. I LIVE IN ARIZONA AND NOW THAT IT'S JULY IT'S VERY HOT OUTSIDE. I NOTICED ABOUT A MONTH AGO MY CAR STARTED STALLING FOR A MOMENT WHEN I WOULD TRY TO ACCELERATE ON THE FREEWAY. AND NOW IT HAS RANDOMLY STARTED STALLING WHEN STOPPED AT A RED LIGHT. WHEN THIS HAPPENS I HAVE TO TURN THE CAR OFF AND TRY TO TURN IT BACK ON (USUALLY TAKES A COUPLE TIMES). THERE IS NO CHECK ENGINE LIGHT THAT EVER COMES ON WHEN THIS HAPPENS. I LIVE ABOUT 33 MILES AWAY FROM MY WORK SO I DRIVE QUITE A BIT AND IT'S GOTTEN TO THE POINT WHERE I DON'T FEEL SAFE DRIVING IT. THERE IS NO CHECK LIGHT ENGINE ON EVER SO I CAN'T TAKE IT INTO A REPAIR SHOP.

NHTSA ODI #11229064

36,829 miles · Jun 18, 2019
Exterior LightingStructure

TL* THE CONTACT OWNS A 2017 CHEVROLET CRUZE. THE CONTACT NOTICED THAT THE HIGH MOUNT BRAKE SEAL WAS CRACKED. THE VEHICLE WAS TAKEN TO HOMETOWN CHEVROLET BUICK GMC (2009 BARNES ST, REIDSVILLE, NC 27320, (336) 634-0050) WHERE IT WAS DIAGNOSED THAT THE THIRD HIGH MOUNT BRAKE LIGHT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED…

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TL* THE CONTACT OWNS A 2017 CHEVROLET CRUZE. THE CONTACT NOTICED THAT THE HIGH MOUNT BRAKE SEAL WAS CRACKED. THE VEHICLE WAS TAKEN TO HOMETOWN CHEVROLET BUICK GMC (2009 BARNES ST, REIDSVILLE, NC 27320, (336) 634-0050) WHERE IT WAS DIAGNOSED THAT THE THIRD HIGH MOUNT BRAKE LIGHT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,829.

NHTSA ODI #11220961

36,000 miles · Jun 17, 2019
Electrical System

VEHICLE STALLS EVERY TIME AUTO STOP KICKS ON. THIS IS A SAFETY HAZARD WHILE I'M IN MOTION, AND TURNING, ON A HIGHWAY, AND CITY STREET!

NHTSA ODI #11220769

20,000 miles · May 14, 2019
Engine

I OWN A 2017 CRUZE AND BOUGHT IT BRAND NEW. HAD ISSUES WITH THE KEY FOB WORKING PROPERLY FROM THE BEGINNING AND MY ENGINE LIGHT COMING ON FOR SEEMINGLY NO REASON. ONE OF THE TIMES I WAS STOPPED AT A RED LIGHT AFTER EXITING THE HIGHWAY, MY AUTO-STOP ENGINE KICKED OFF AND WOULD NOT COME BACK ON WHEN I RELEASED THE BREAK. MY CAR WO…

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I OWN A 2017 CRUZE AND BOUGHT IT BRAND NEW. HAD ISSUES WITH THE KEY FOB WORKING PROPERLY FROM THE BEGINNING AND MY ENGINE LIGHT COMING ON FOR SEEMINGLY NO REASON. ONE OF THE TIMES I WAS STOPPED AT A RED LIGHT AFTER EXITING THE HIGHWAY, MY AUTO-STOP ENGINE KICKED OFF AND WOULD NOT COME BACK ON WHEN I RELEASED THE BREAK. MY CAR WOULD NOT TURN OFF AT ALL, I WOULD PUSH THE POWER BUTTON, THE CAR WOULD TURN OFF FOR HALF A SECOND AND THEN TURN BACK ON BUT MY ENGINE DIDN'T COME BACK ON WITH IT. I STARTED ROLLING BACKWARDS AND COULD NOT SHIFT GEARS. A SECOND TIME MY ENGINE LIGHT STARTED FLASHING AS I STARTED TO ACCELERATE GETTING ON THE HIGHWAY AND A WARNING CAME UP SAYING STABILIZER. I HAD TO PULL OVER IN THE MIDDLE OF THE HIGHWAY AND TURN MY CAR OFF. MY CAR HAS BEEN TAKEN TO THE DEALER FOR SERVICE EVERY TIME SOMETHING HAPPENS AND EVERY TIME THEY TELL ME THERE ARE NO CODES AND NOTHING THEY CAN DO TO FIX IT. I FILED 2 DIFFERENT COMPLAINTS WITH GM AND WAS TOLD THEY WON'T DO ANYTHING WITHOUT ANY CODES BECAUSE TO THEM MY CAR LOOKS LIKE IT IS FUNCTIONING PROPERLY

NHTSA ODI #11207553

65,500 miles · Apr 25, 2019
Steering

THE STEERING COLUMN ADJUSTMENT LOCK DOES NOT LOCK PROPERLY. WHEN I SET THE WHEEL WHERE I WANT IT DROPS TO THE NEXT SETTING AND WHILE DRIVING IT DROPS ON ITS OWN. THIS MAKES ME SWERVE, SOMETIMES AT HWY. SPEEDS.

NHTSA ODI #11203778

Official recalls

2

18V304000 · Fuel System, Gasoline

May 10, 2018

General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Consequence & remedy

Consequence: A fuel leak, in the presence of an ignition source, increases the risk of a fire.

Remedy: GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18159.

17V057000 · Seats:front Assembly:head Restraint

Jan 26, 2017

General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

Consequence & remedy

Consequence: In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.

Remedy: GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17035.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.