2016 Chevrolet Cruze

MY DAUGHTER WAS DRIVING ALONG A FREEWAY IN NORTH CAROLINA WHEN SHE NOTICED THE TIRE PRESSURE MONITOR WARNING FOR THE RIGHT FRONT TIRE WAS DISPLAYING IN RED, THAT ONLY 12 POUNDS OF AIR WAS IN THAT TIRE. SHE STOPS AT A GAS STATION AND CHECK THE TIRE WHICH APPEARED NORMAL.SHE GETS BACK ONTO THE FREEWAY AND WITHIN A FEW MILES, THE RIGHT REAR TIRE BLOWS OUT, COMPLETELY SEPARATING THE THREADED PORTION FROM THE REST OF THE TIRE. FORTUNATELY SHE WAS ABLE TO GET TO THE SHOULDER AND STOP THE VEHICLE. SHE CALLS HER BOYFRIEND WHO IS A POLICE OFFICER.WHEN HE ARRIVES ON THE SCENE, HE INSPECTS WHAT WAS LEFT OF THE TIRE AND COULD NOT FIND ANY PUNCTURES OR DAMAGE THAT MAY HAVE CONTRIBUTED TO THE PROBLEM.THE NEXT DAY, I TOOK THE VEHICLE TO DEALERSHIP WHERE SHE PURCHASED IT AND SPOKE WITH THE SERVICE MANAGER TRYING TO DETERMINED IF THERE IS A SAFETY ISSUE OR FAULTY TIRE. I WAS TOLD THAT BECAUSE SHE HAD HAD THE TIRES ROTATED SEVERAL WEEKS EARLIER, THE TIRES PRESSURE MONITORING SYSTEM SHOULD HAVE BEEN RE-REGISTERED.IN OTHER WORDS, THERE SYSTEM WAS STILL MONITORING THE TIRE WHICH HAD BEEN ROTATED FROM THE FRONT AS IF IT WAS STILL THERE, ONLY THIS TIRE IS NOW ON THE REAR OF THE CAR. THE INDICATION SHOWED THAT THE FRONT TIRE WAS LOW WHEN IN FACT, IT WAS THE REAR TIRE THAT NEEDED ATTENTION. I'VE SPOKEN TO 2 WALMART AUTO SERVICE MANAGES AND A GOODYEAR SERVICE MANAGER WHO ALL TOLD ME THAT THEY DON'T EVER RE-REGISTER A TIRE MONITORING SYSTEM WHEN THEY SERVICE A VEHICLE.THE WALMART GUYS SAID THAT THEY HAD NEVER HEARD OF SUCH A THING.I MAY BE NAIVE, BUT I TOO WAS UNDER THE IMPRESSION THAT THE SYSTEM AUTOMATICALLY REGISTERED THE TIRE THAT IS THERE, NO MATTER IF THEY WERE ROTATED. I SPOKE WITH A CHEVROLET SALES ASSOCIATE WHO SAID THAT THE CONSUMER IS NOT MADE AWARE OF THIS WHEN THEY PURCHASE A VEHICLE. SEEMS TO ME THAT THIS IS A FLAWED SYSTEM. TIRE ROTATION RE-REGISTERING. I HAVE PICTURES.

TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO WALKER CHEVROLET (3940 CAR OTHERS PKWY, FRANKLIN, TN, 37067) WHERE IT WAS DIAGNOSED THAT THE CO2 SENSOR FAILED. THE SENSOR WAS REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, TWO MONTHS LATER, THE FAILURE RECURRED. THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. AFTER MULTIPLE ATTEMPTS, THE VEHICLE RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE SECOND LOCAL DEALER (LUCAS CHEVROLET CADILLAC, 101 S JAMES CAMPBELL BLVD, COLUMBIA, TN, 38401). IT WAS DIAGNOSED THAT DUE TO AMBIENT TEMPERATURES OVER 100 DEGREES FAHRENHEIT, VAPOR BUILD-UP WAS IN THE FUEL FEED LINE AND CAUSED THE VEHICLE TO STALL. THE DEALER STATED THAT THERE WAS NO REMEDY EXCEPT HIGHER OCTANE. THE DEALER ALSO RECOMMENDED THAT THE VEHICLE BE KEPT IN COOLER TEMPERATURES AND REFRAIN FROM IDLING. THE FAILURE WAS UNDER BULLETIN PIP5507B. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. .UPDATED 11/09/17 *BF UPDATED 11/13/2017*JS

TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHILE STATIONARY, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING AND CRASHED INTO A TREE. UPON REMOVING PRESSURE FROM THE BRAKE PEDAL, THE VEHICLE ACCELERATED INDEPENDENTLY. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS ABLE TO BE DRIVEN AWAY FROM THE SCENE. THE VEHICLE WAS NOT DESTROYED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 3,400.

TL* THE CONTACT OWNED A 2017 CHEVROLET CRUZE. WHILE THE VEHICLE WAS PARKED IN A PARKING LOT, THE CONTACT AND OTHERS BEGAN TO SMELL A BURNING ODOR OUTSIDE THE CHURCH BUILDING. WHEN THEY EXITED THE CHURCH, THE SMELL INTENSIFIED. FLAMES EMERGED FROM THE REAR SEAT AND THE VEHICLE WAS FILLED WITH SMOKE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE, WHICH HAD ALREADY SPREAD TO THE NEXT VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

I PURCHASED THE VEHICLE IN MARCH OF 2017 WITH 36,000 MILES ON IT. A FEW DAYS AFTER PURCHASE, I'VE NOTICED THAT THE RADIO WILL RANDOMLY SHUT OFF AND COME RIGHT BACK ON. EVERY TIME THIS HAPPENS I WILL ALSO SEE A MESSAGE APPEAR ON THE DASHBOARD STATING "SERVICE STABILITRAK". I NOTICE IT HAPPENS ONCE IN A WHILE IF I AM DRIVING THROUGH CITY STREETS. WHEN I DROVE THE CAR ON THE HIGHWAY, I REALIZED IT SHUTS OFF AND ON MORE FREQUENTLY. I ALSO NOTICED THAT WHEN MY RADIO FLICKERS OFF, MY LIGHTS AND TURN SIGNALS ALSO SHUT OFF.