Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
400–25K
2525–50K
5050–75K
2175–100K
12100–150K
1150K+
149 reports with mileage · 100 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 102 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 58 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Fuel/propulsion System. Review the 35 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
19 crash reports6 fire reports12 injury reports
What owners actually said
249 reports
36,000 miles · Sep 16, 2018
Fuel/propulsion System
WAS IN REVERSE GOING OUT THE DRIVE WAY THAT WAS ON A SLIGHT HILL. CAR CUT OFF AND WOULD NOT START. GOT OUT CAR AND SEEN GAS LEAKING AND CHECK ENGINE LIGHT CAME ON. THE CAR WAS IN MOTION ON A NEIGHBORHOOD ROAD. HAD TO HAVE CAR TOW WAS UNSAFE TO DRIVE. ON 8/8/2018 TOOK CAR TO BRADSHAW OF GREER BECAUSE OF A RECALL ON THE FUEL LEAK…
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WAS IN REVERSE GOING OUT THE DRIVE WAY THAT WAS ON A SLIGHT HILL. CAR CUT OFF AND WOULD NOT START. GOT OUT CAR AND SEEN GAS LEAKING AND CHECK ENGINE LIGHT CAME ON. THE CAR WAS IN MOTION ON A NEIGHBORHOOD ROAD. HAD TO HAVE CAR TOW WAS UNSAFE TO DRIVE. ON 8/8/2018 TOOK CAR TO BRADSHAW OF GREER BECAUSE OF A RECALL ON THE FUEL LEAK. CERTAIN GM VEHICLES COULD POSSIBLY HAVE AN ISSUE THAT COULD CAUSE A FUEL LEAK AND THE VPS SENSOR NEEDS A LOCK RING INSTALLED. HAD THE CAR WORKED ON FOR THE RECALL AND I STILL HAD A GAS LEAK. VERY DANGEROUS AND UNSAFE. DEALER SHIP WOULD NOT HAVE MY CAR TOW AFTER THE RECALL SHOULD HAD BEEN FIXED. 18159 NONCOMPLIANCE RECALL---FUEL LEAK DURING F/CMVSS TESTING
NHTSA ODI #11129749
29,000 miles · Sep 15, 2018
Air BagsCrashInjury
TAKATA RECALL. I WAS LEAVING A PARKING LOT AND WENT TO TURN INTO MY LANE AND SOMEONE CUT OVER AT THE LAST MINUTE CAUSING ME TO JERK MY WHEEL OUT OF REACTION AND THE FRONT END OF MY CAR SLAMMED INTO THE GUARD RAIL. MY AIR BAGS NEVER WENT OFF AND MY HEAD BOUNCED OFF THE STEERING WHEEL TWICE CAUSING SOME DAMAGE TO MY FACE.
NHTSA ODI #11129644
28,650 miles · Sep 14, 2018
Steering
TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHILE DRIVING 10 MPH, THE CONTACT HEARD AN ABNORMAL NOISE ON THE PASSENGER SIDE OF THE VEHICLE NEAR THE PASSENGER SIDE TIRE. THE VEHICLE WAS TAKEN TO ANCIRA CHEVROLET (6111 BANDERA RD, SAN ANTONIO, TX 78238, 210-681-4900) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION COULD BE THE CA…
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TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHILE DRIVING 10 MPH, THE CONTACT HEARD AN ABNORMAL NOISE ON THE PASSENGER SIDE OF THE VEHICLE NEAR THE PASSENGER SIDE TIRE. THE VEHICLE WAS TAKEN TO ANCIRA CHEVROLET (6111 BANDERA RD, SAN ANTONIO, TX 78238, 210-681-4900) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION COULD BE THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD LAUNCH AN INVESTIGATION. THE FAILURE MILEAGE WAS APPROXIMATELY 28,650.
NHTSA ODI #11129541
Mileage unknown · Sep 3, 2018
Unknown Or Other
RECALL
NHTSA ODI #11124169
Mileage unknown · Aug 15, 2018
Electrical SystemUnknown Or Other
THE CAR FIRST STARTED HAVING ISSUES WITH SWITCHING GEARS. GOING INTO AND OUT OF DRIVE SPECIFICALLY. WOULDN'T EVEN BUDGE. DEALERSHIP SAID IT MUST BE SOMETHING STICKY SPILLED IN GEARS. HAVE HAD NO SPILLS IN THAT AREA. SOON AFTER THIS VISIT MY CAR WOULD TURN OFF IN STOP AND GO TRAFFIC. DEALERSHIP SAID THEY COULDN'T REPLICATE THE IS…
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THE CAR FIRST STARTED HAVING ISSUES WITH SWITCHING GEARS. GOING INTO AND OUT OF DRIVE SPECIFICALLY. WOULDN'T EVEN BUDGE. DEALERSHIP SAID IT MUST BE SOMETHING STICKY SPILLED IN GEARS. HAVE HAD NO SPILLS IN THAT AREA. SOON AFTER THIS VISIT MY CAR WOULD TURN OFF IN STOP AND GO TRAFFIC. DEALERSHIP SAID THEY COULDN'T REPLICATE THE ISSUE SO THEY COULDN'T TELL ME WHAT IT WAS. NOW, NOT MUCH LATER THAN THE LAST VISIT, MY CAR IS SHUTTING OFF ON THE INTERSTATE, EVERY LIGHT INSIDE CAR (DOOR OPEN LIGHTS, RADIO LIGHTS, A/C LIGHTS, DASH LIGHTS) ARE DIMMING AND BRIGHTENING OR TURNING ON AND OFF ON THEIR OWN, WINDOWS ROLL UP AND DOWN ON THEIR OWN, A/C SHUTS ON AND OFF OR WILL CHANGE VENTS ON ITS OWN, BURGLAR SYSTEM DETECTION GOES OFF WHEN TRYING TO START THE CAR, AND CAR WON'T START AFTER BEING OFF FOR 20-30 MINUTES WITHOUT A JUMP. THREE DIFFERENT PLACES HAVE USED BATTERY AND CODE READERS AND CANNOT FIND AN ISSUE. MY BATTERY, STARTER, AND ALTERNATOR ARE IN GREAT CONDITION. EVERY PLACE EXCEPT THE DEALERSHIP HAS TOLD ME IT'S A "MAJOR ELECTRICAL ISSUE THAT NEEDS TO BE FIXED ASAP." CAR IS STILL UNDER WARRANTY. HAS HAD ALL WORK ASIDE FROM THE READINGS DONE AT DEALERSHIP. THEY SAY THEY CAN'T FIND OUT THE ISSUE. THIS IS THE THIRD TIME WITHIN 4 MONTHS THAT MY CAR ISSUES HAVE BEEN AVOIDED BY THE DEALERSHIP AND I HAVE BEEN TOLD THEY CAN'T REPLICATE WHAT I'M DEALING WITH WHEN THEY TEST DRIVE IT SO THEY CAN'T HELP ME. IT IS A DANGER TO ME AND ANY OTHER DRIVER AROUND ME WHEN MY CAR SUDDENLY SHUTS OFF AT 70 MPH AND I HAVE TO TRY TO PULL OVER TO PARK MY CAR TO TRY TO START IT AGAIN. CLICKING AND ZAPPING SOUNDS CAN ALSO BE HEARD FROM UNDER OR BEHIND MY ENGINE THAT SHOULD NOT BE THERE. WAS TOLD AT THE DEALERSHIP IF THEY CAN'T FIGURE IT OUT THEY WOULD HAVE TO SEND ME HOME WITH MY VEHICLE... STILL DOING ALL THESE THINGS. I HAVE BEEN THE ONLY OWNER AND DRIVER, UNDER 20K MILES ON VEHICLE, NO MODS ADDED.
NHTSA ODI #11120214
23,000 miles · Jul 27, 2018
Unknown Or Other
I WILL START WITH THIS HAS HAPPENED TWICE. I NO LONGER FEEL SAFE IN MY CAR, BUT THE MECHANIC CANNOT FIGURE OUT WHAT IS WRONG. MY CAR GOT STUCK AT 3,000 RPMS WHILE DRIVING IN TRAFFIC. WHEN I PUT MY FOOT ON THE BREAK THE CAR WOULD NOT COME TO A STOP IT KEPT BUCKING BUCKING FORWARD WITH THE ENGINE ROARING. I TRIED PUTTING THE CAR I…
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I WILL START WITH THIS HAS HAPPENED TWICE. I NO LONGER FEEL SAFE IN MY CAR, BUT THE MECHANIC CANNOT FIGURE OUT WHAT IS WRONG. MY CAR GOT STUCK AT 3,000 RPMS WHILE DRIVING IN TRAFFIC. WHEN I PUT MY FOOT ON THE BREAK THE CAR WOULD NOT COME TO A STOP IT KEPT BUCKING BUCKING FORWARD WITH THE ENGINE ROARING. I TRIED PUTTING THE CAR IN NEUTRAL AND THAT DIDN'T DO ANYTHING. I FINALLY PUT THE CAR IN PARK AND THE CAR FINALLY STOPPED MOVING, BUT WAS STILL REVVING AT 3,000 RPMS. I FINALLY HAD TO TURN THE CAR OFF. ONCE I TURNED THE CAR BACK ON THE GUAGES WERE WERE SWIPING BACK AND FORTH AND THEN FINALLY I HEARD A LOUD CLUNK AND THEN THE GAUGES WENT BACK TO NORMAL AND THE CAR WAS OKAY. I DID CHECK TO MAKE SURE THE GAS PEDAL WASN'T STUCK I PULLED IT UP WITH MY FOOT, BUT IT WAS UP ALL THE WAY SO THE I KNOW THE GAS PEDAL WAS NOT STUCK. THIS HAPPENED DURING RUSH HOUR TRAFFIC TWICE. I FEAR NEXT TIME I WILL NOT BE SO LUCKY. I'M 21 WEEKS PREGNANT AND I HAVE AN 11 YEAR CHILD THAT DRIVES OFTEN WITH ME. THIS IS NOT SAFE SOMEONE HAS TO DO SOMETHING.
NHTSA ODI #11114050
42,000 miles · Jul 23, 2018
Power Train
WHEN IM PRESSING THE BREAKS WHILE TURNING THE RPMS GO UP TO 3. WHEN IM GOING UP A HILL AND TRYING TO ACCELERATE THE CAR IS SLOW AT GETTING UP TO A 3 IN THE RPMS
NHTSA ODI #11113015
59,000 miles · Jul 16, 2018
Electronic Stability Control (esc)EngineVehicle Speed Control
CODE U0164 :DATA COMMUNICATION WITH THE CLIMATE CONTROL SYSTEM HAS BEEN LOST OR INTERRUPTED. CODE U0155 : DATA COMMUNICATION WITH THE INSTRUMENT PANEL SYSTEM HAS BEEN LOST OR INTERRUPTED. RECEIVED THESE CODES FROM ON STSR TOOK MY VEHICLE TO DEALERSHIP NEXT DAY THEY SAID THEY FOUND NO ERRORS. BUT, I DON'T KNOW HOW NOW WHEN EVER…
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CODE U0164 :DATA COMMUNICATION WITH THE CLIMATE CONTROL SYSTEM HAS BEEN LOST OR INTERRUPTED. CODE U0155 : DATA COMMUNICATION WITH THE INSTRUMENT PANEL SYSTEM HAS BEEN LOST OR INTERRUPTED. RECEIVED THESE CODES FROM ON STSR TOOK MY VEHICLE TO DEALERSHIP NEXT DAY THEY SAID THEY FOUND NO ERRORS. BUT, I DON'T KNOW HOW NOW WHEN EVER I USE XM SIRIUS RADIO IT ALWAYS SAYS LOST CONNECTION/SIGNAL. ALSO, VEHICLE IS ALWAYS HOT LIKE THE HEATER IS ON WHEN IT'S NOT ON. HAS LOST IN ACCELERATION WHILE DRIVING HIGHWAY AND CITY STREETS BEEN DOING THAT FOR THE LAST MONTH OR 2. ALSO THE DASHBOARD SEEMS TO NOT BE WORKING NO LIGHTS COME ON WHEN FLUIDS ARE NEEDED.
NHTSA ODI #11111489
25,000 miles · Jun 28, 2018
Electrical SystemEnginePower Train
TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS SHIFTED INTO PARK AND RESTARTED ON THE FIRST ATTEMPT. THE CONTACT STATED THAT THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO HURRICANE CHEVROLET (200 SATURN WAY, H…
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TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS SHIFTED INTO PARK AND RESTARTED ON THE FIRST ATTEMPT. THE CONTACT STATED THAT THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO HURRICANE CHEVROLET (200 SATURN WAY, HURRICANE, WV 25526, (304) 562-3005) WHERE IT WAS DIAGNOSED THAT THE CONVERTER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TOWED BACK TO THE DEALER AND WAS INFORMED THAT THE WIRE TO WIRE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS AT THE DEALER AWAITING FURTHER DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 25,000. *TT *TR
NHTSA ODI #11104519
Mileage unknown · Jun 21, 2018
Unknown Or Other
WITHIN THE LAST THREE MONTHS THIS CAR HAS STOP WHILE I WAS DRIVING. IN APRIL I WAS MAKING A LEFT TURN AND IT STOP. MAY 29, WHILE I WAS DRIVING IT STOP ON A STRAIGHT STREET. JUNE 19 IT STOP NO A STRAIGHT STREET. I AM SO AFRAID TO DRIVE THIS CAR WHEN I GET IT BACK THE MECHANIC FIRST SAID IT WAS OUT OF GAS, BUT IT WAS NOT, THIS …
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WITHIN THE LAST THREE MONTHS THIS CAR HAS STOP WHILE I WAS DRIVING. IN APRIL I WAS MAKING A LEFT TURN AND IT STOP. MAY 29, WHILE I WAS DRIVING IT STOP ON A STRAIGHT STREET. JUNE 19 IT STOP NO A STRAIGHT STREET. I AM SO AFRAID TO DRIVE THIS CAR WHEN I GET IT BACK THE MECHANIC FIRST SAID IT WAS OUT OF GAS, BUT IT WAS NOT, THIS LAST TIME HE SAID IT STARTED AS SOON AS THEY TOOK IT OFF THE TOW TRUCK. I ASK HIM TO KEEP IT AND DRIVE IT, TODAY JUNE 21, HE CALLED AND SAID IT HAD STALLED AGAIN. HELP 66 YEAR OLD SCARED DRIVER
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Consequence & remedy
Consequence: A fuel leak, in the presence of an ignition source, increases the risk of a fire.
Remedy: GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18159.
General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
Consequence & remedy
Consequence: In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.
Remedy: GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17035.
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
General Motors LLC (GM) is recalling certain model year 2016 Cruze vehicles manufactured November 5, 2015, to May 26, 2016. The headlight assemblies are not marked with a three-digit identifier code used to properly aim the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Consequence & remedy
Consequence: Without the identification code, the headlights may be improperly aimed during service, reducing nighttime visibility and increasing the risk of a crash.
Remedy: GM will mail owners instructions and adhesive labels, with the correct code, to install on their headlight assemblies. Owners may also bring the vehicle to a GM dealership for any assistance with applying the label, free of charge. The recall began on August 11, 2016. Owners may contact Chevrolet Customer Service Department at 1-800-222-1020. GM's number for this recall is 50190.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2016 Chevrolet Cruze Problems, Complaints & Recalls | Skip That Year