2016 Chevrolet Cruze

The contact owns a 2016 Chevrolet Cruze. The contact stated that while driving at various speeds, an abnormal burning odor was coming from the vehicle. The contact stated that while driving 40 MPH, the temperature gauge indicated that the engine was hot(H). The contact pulled over, added water to the coolant reservoir, and the vehicle returned to normal operation. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 104,000.

The contact owns a 2016 Chevrolet Cruze. The contact stated while driving 25 MPH and depressing the brake pedal, the check engine warning light illuminated, and the message "Service Brake System" was displayed simultaneously. The vehicle failed to respond. The contact stated that he applied more pressure to the brake pedal and the vehicle responded. The contact was able to continue driving; however, the failure recurred while driving to the residence. The vehicle was taken to an independent mechanic, where it was diagnosed that the vacuum pump had seized, which fractured the camshaft. The mechanic diagnosed that the vacuum pump and the camshaft needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 108,000. The contact wanted to include the number of the brake pump part of their vehicle - 12662789. The contact also stated that other SUV models of various model years have the same defective part.

The contact owns a 2016 Chevrolet Cruze. The contact stated that he noticed that the coolant level was low and added coolant to the reservoir. The contact stated that when he returned, he noticed the coolant had leaked onto the ground. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 55,070.

The contact owns a 2016 Chevrolet Cruze. The contact stated while inspecting the vehicle, she noticed that the vehicle was low on antifreeze, and added antifreeze. The next day when she returned home from work, she became aware that the antifreeze level was again low. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was contacted, and a message was left. The failure mileage was 69,000.

The water pump leaks which will cause the vehicle to heat up. There is a recall on the same vehicles for prior years and it's the same parts. For some reason later years weren't added to the recall, but they are also defective. It is available for inspection, but I need to get it fixed quickly before it harms my engine. It is a 2016 model and have had it fixed once already while under warranty. I have not had any warning lights yet, but I noticed it leaking like the first time it happened. It puts my safety at risk if I get stranded somewhere because I can't drive my car home. I live in the desert and it's 100 degrees out most of the time which can cause heat stroke quickly. I have not taken it to the dealer, but I would rather use non dealer parts at this point or I will have to do this possibly again in a couple of years when it fails again. The vehicle has not been inspected yet, but it's the same thing as the first time. Same place.

TL* THE CONTACT OWNED A 2016 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CHECK POWER STEERING WARNING LIGHT ILLUMINATED. WHEN ATTEMPTING TO STOP THE VEHICLE, THE BRAKES WERE INOPERABLE. AFTER COASTING TO THE SIDE OF THE ROAD, BLACK SMOKE WAS PRESENT COMING FROM THE WINDOW VENTS. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE DOORS WOULD NOT IMMEDIATELY UNLOCK. THE CONTACT WAS ABLE TO EXIT THE VEHICLE AND WITNESSED FLAMES UNDER THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 10,000. UPDATED 10/18/16*LJ THE CONSUMER STATED A POLICE REPORT WAS FILED. UPDATED 10/19/16.*JB