NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
13 reportsClear category filterMileage unknown · May 26, 2026
Electrical SystemEngineStructureFire
On May 25, 2026, at approximately 3:30 p.m. Central Time, after the vehicle had been operated under normal conditions and subsequently parked, a fire originated within the vehicle’s engine compartment and/or under-hood area. Personnel from the Milwaukee Fire Department responded to the scene and extinguished the fire. An offici…
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On May 25, 2026, at approximately 3:30 p.m. Central Time, after the vehicle had been operated under normal conditions and subsequently parked, a fire originated within the vehicle’s engine compartment and/or under-hood area. Personnel from the Milwaukee Fire Department responded to the scene and extinguished the fire. An official fire investigation report is pending and is expected to be available within the coming week. The incident has been documented through photographs and video recordings, all of which have been preserved. The vehicle itself remains in its post-fire condition and has been retained for inspection. At this time, the precise cause and origin of the fire have not been determined, of which no warning lamps nor other symptoms of a problem prior to incident.
NHTSA ODI #11740155
18,000 miles · Dec 27, 2019
StructureVehicle Speed ControlCrash
PULLING INTO A PARKING SPACE AT 5MPH, SUDDENLY ACCELERATED OUT OF CONTROL WENT UP A BANK NET AND HIT A TREE TRUNK. HAD TO BE TOWED TO A GM BODY SHOP. DAMAGE IS 7000.00 DOLLARS. NO INJURY TO DRIVER.
NHTSA ODI #11291442
Mileage unknown · Sep 13, 2019
Structure
2014 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO DEFECTIVE TRUNK. CONSUMER STATES THAT THE TRUNK OPENS ON ITS OWN. *LD *JS *JS *JS
NHTSA ODI #11254916
98,200 miles · Jun 13, 2018
Air BagsSeatsStructureCrashInjury
I WAS INVOLVED IN A REAR-END COLLISION PUSHING ME INTO ANOTHER VEHICLE ON 06-06-18. THE HEADLINER AND DRIVERS SEAT BEGAN TO SMOKE, FILLING THE CAR. THE SMOKE WAS WHITE, GREY, AND SMELLED OF SULPHUR. IN ADDITION, THE "SERVICE AIRBAG" LIGHT APPEARED ON THE INFORMATION DISPLAY, THE FLASHERS/HAZARDS, CAME ON AUTOMATICALLY, AND THE C…
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I WAS INVOLVED IN A REAR-END COLLISION PUSHING ME INTO ANOTHER VEHICLE ON 06-06-18. THE HEADLINER AND DRIVERS SEAT BEGAN TO SMOKE, FILLING THE CAR. THE SMOKE WAS WHITE, GREY, AND SMELLED OF SULPHUR. IN ADDITION, THE "SERVICE AIRBAG" LIGHT APPEARED ON THE INFORMATION DISPLAY, THE FLASHERS/HAZARDS, CAME ON AUTOMATICALLY, AND THE CAR WOULD NOT START AND HAD TO BE TOWED. THE VEHICLE WAS SLOWING, ALMOST TO A STOP BEFORE BEING HIT. OHIO HIGHWAY PATROL ACCIDENT # 67-0834-67 5 VEHICLES INVOLVED. UNABLE TO UPLOAD.
NHTSA ODI #11101591
51,950 miles · Apr 6, 2018
Electrical SystemElectronic Stability Control (esc)Structure
CHEVY 2014 CRUZE HAS MALFUNCTIONING SENSORS IN THE BUMPER OF THE CAR.THE CAR GETS WET.THE SENSORS SHUT DOWN AND THE BATTERY WON'T CHARGE AND THE CAR COMES TO A COMPLETE STOP. THE SOLUTION FROM G:M IS TO REPLACE NEGATIVE BATTERY CABLE AND THE SENSORS AND WIRE HARNESS . HOW EVER THEY WILL NOT ISSUE A RECALL AND THIS IS VERY DANGER…
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CHEVY 2014 CRUZE HAS MALFUNCTIONING SENSORS IN THE BUMPER OF THE CAR.THE CAR GETS WET.THE SENSORS SHUT DOWN AND THE BATTERY WON'T CHARGE AND THE CAR COMES TO A COMPLETE STOP. THE SOLUTION FROM G:M IS TO REPLACE NEGATIVE BATTERY CABLE AND THE SENSORS AND WIRE HARNESS . HOW EVER THEY WILL NOT ISSUE A RECALL AND THIS IS VERY DANGEROUS. MY DAUGHTERS BATTERY WENT DEAD ON THE FREEWAY. AFTER RESEARCH BATTERY WAS REPLACED AND NEGATIVE CABLE REPLACED BUT G:M WANTS $2800.00 TO REPLACE SENSORS..THIS CAR HAS 52,000 MILES ON IT AND IT'S NOT SAFE..G:M ADMITS THEY UPGRADED THE SENSORS AND HARNESS SO IT'S NOT SUPPOSED TO HAPPEN AGAIN.WON'T STAND BEHIND THE ORIGINAL PRODUCT. THESE VEHICLES ARE IN DANGER OF SHUTTING DOWN AT ANY SPEED AND AT ANYTIME. AT LEAST THEY SHOULD ISSUE A RECALL ON THE NEGATIVE BATTERY CABLE NOT A SERVICE BULLETIN #314...
NHTSA ODI #11083685
76,000 miles · Sep 15, 2017
Fuel/propulsion SystemService BrakesStructureFire
THE CAR WAS TAKEN IN TO BE ROUTINELY SERVICED AND IT WAS NOTICED THAT THERE WAS AN OIL LEAK. THE DEALERSHIP ONLY PROVIDE A TEMPORARY FIX. TRYING TO GET AN APT AS A FOLLOWUP WAS POINTLESS, BECAUSE THE DEALERSHIP INDICATED THAT THEY WERE BUSY. WELL, THE CAR CAUGHT FIRE AND THE SERV ICE DEPT. REFUSED TO ACKNOWLEDGE THAT THERE WAS…
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THE CAR WAS TAKEN IN TO BE ROUTINELY SERVICED AND IT WAS NOTICED THAT THERE WAS AN OIL LEAK. THE DEALERSHIP ONLY PROVIDE A TEMPORARY FIX. TRYING TO GET AN APT AS A FOLLOWUP WAS POINTLESS, BECAUSE THE DEALERSHIP INDICATED THAT THEY WERE BUSY. WELL, THE CAR CAUGHT FIRE AND THE SERV ICE DEPT. REFUSED TO ACKNOWLEDGE THAT THERE WAS A PROBLEM AND THAT THEY WERE TOO BUSY THE CAR WAS BEING DRIVEN ON A HIGHWAY, THERE WAS A POPPING SOUND, AND THEN THE CAR CAUGHT FIRE.
NHTSA ODI #11023694
57,000 miles · Mar 22, 2017
Structure
SEAL IN SPARE TIRE COMPARTMENT OF TRUNK NOT WELDED PROPERLY DURING MANUFACTURING CAUSING WATER LEAKAGE. THIS WAS DISCOVERED BY CHEVROLET SERVICE CENTER WHILE REPAIRING A DIFFERENT ISSUE.
NHTSA ODI #10967861
17,000 miles · Aug 5, 2015
Air BagsStructureCrashInjury
I WAS STOPPED IN A CONSTRUCTION ZONE A VEHICLE CRASHED INTO THE BACK OF MY CAR AT A HIGH RATE OF SPEED NOT ONE OF THE 6 OR EIGHT AIRBAGS DEPLOYED HAVE PHOTOS MY FACE AND NOSE HIT STEERING WHEEL SWOLLEN VERY BAD STILL NOSE SWOLLEN LEFT ARM INJURIED HAVE TO HAVE MRI TO DETERMINE STILL HURTS VERY PAINFUL . I AM NOT UNDERSTANDING WH…
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I WAS STOPPED IN A CONSTRUCTION ZONE A VEHICLE CRASHED INTO THE BACK OF MY CAR AT A HIGH RATE OF SPEED NOT ONE OF THE 6 OR EIGHT AIRBAGS DEPLOYED HAVE PHOTOS MY FACE AND NOSE HIT STEERING WHEEL SWOLLEN VERY BAD STILL NOSE SWOLLEN LEFT ARM INJURIED HAVE TO HAVE MRI TO DETERMINE STILL HURTS VERY PAINFUL . I AM NOT UNDERSTANDING WHY NOT ONE AIRBAG CAME OUT MY TRUNK WAS PUSHED INTO MY BACK SEAT BACK WINDOW SHATTERED NO AIRBAG DEPLOYED
NHTSA ODI #10746530
3,110 miles · Jun 12, 2015
StructureVisibility/wiperInjury
WHILE DRIVING THE VEHICLE ON THE HIGHWAY AT 68MPH WITH NO TRAFFIC ALONGSIDE NOR IN FRONT OF ME THE SUNROOF GLASS SHATTERED VOLUNTARILY CAUSING SMALL SHARDS OF GLASS TO FALL INTO MY FACE AND CLOTHING AS WELL AS OUTSIDE THE TOP OF THE VEHICLE. THE SUN SHADE WAS OPEN AND THE GLASS ON CLOSED ON THE ROOF AND NOT VENTED. THERE WAS NO …
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WHILE DRIVING THE VEHICLE ON THE HIGHWAY AT 68MPH WITH NO TRAFFIC ALONGSIDE NOR IN FRONT OF ME THE SUNROOF GLASS SHATTERED VOLUNTARILY CAUSING SMALL SHARDS OF GLASS TO FALL INTO MY FACE AND CLOTHING AS WELL AS OUTSIDE THE TOP OF THE VEHICLE. THE SUN SHADE WAS OPEN AND THE GLASS ON CLOSED ON THE ROOF AND NOT VENTED. THERE WAS NO CHANCE OF ROAD DEBRIS HITTING THE CLOSED SUNROOF NOR WAS THERE AN OVERPASS FROM ANYTHING TO FALL OFF FROM TO MAKE IMPACT. THE GLASS EXPLODED AND SPIDER-WEBBED THE ENTIRE SUNROOF.
NHTSA ODI #10724892
500 miles · Apr 10, 2015
EngineStructure
I PURCHASED A LEASE VEHICLE (@500 MILEAGE AT THE TIME). A FEW MONTHS LATER, THE MOTOR SOUNDED LIKE I HAD OVER 100,000 MILES. VERY LOUD. I CHANGED THE OIL AT PERMITTED TIME, TOOK IT IN FOR A MECHANIC TEST DRIVE. MECHANIC SAID IT SEEMED FINE. FEEDBACK FROM PASSENGERS WERE AFFIRMING THAT THERE IS DEFINITELY AN ISSUE. IT SEEMS THE C…
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I PURCHASED A LEASE VEHICLE (@500 MILEAGE AT THE TIME). A FEW MONTHS LATER, THE MOTOR SOUNDED LIKE I HAD OVER 100,000 MILES. VERY LOUD. I CHANGED THE OIL AT PERMITTED TIME, TOOK IT IN FOR A MECHANIC TEST DRIVE. MECHANIC SAID IT SEEMED FINE. FEEDBACK FROM PASSENGERS WERE AFFIRMING THAT THERE IS DEFINITELY AN ISSUE. IT SEEMS THE COLDER IT IS, THE HARDER IT RUNS. LIKE YOU NEVER CHANGE YOUR OIL, AND THE MUFFLER HAS A HOLE, OR THE MOTOR RUNS REAL HEAVY, LIKE RPMS STICKING. SOMETIMES ITS MORE FAINT. I TRIED HIGHER GRADE GASOLINE, AS ADVISED, THIS DID NOT HELP. MORE IMPORTANTLY. THE DOORS SHOULD DEFINITELY BE RECALLED. THEY ARE A SAFETY CONCERN. THEY SLAM BACK ON YOU EVEN IF OPENED ALL THE WAY, IF ON AN UNEVEN PAVEMENT OR SLIGHT INCLINE. THERE IS ONLY ONE LATCH AT ALL THE WAY OPEN. THIS HAS BEEN A MAJOR PROBLEM AND SLAMS BACK ON MY CHILDREN AND MYSELF. I AM CONCERNED FOR OTHERS THAT MAY DRIVE THIS VEHICLE. THERE SHOULD BE A SECOND LATCH OR CATCHING MECHANISM TO PREVENT IT SLAMMING ON YOUR LEGS/HEAD. *TR
NHTSA ODI #10705020
Official recalls
10Nov 6, 2025
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
Consequence & remedy
Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Remedy: Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed December 5, 2025. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252530830. This recall is an expansion of previous NHTSA recall numbers 23V674 and 23V870.
Dec 21, 2023
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V-674.
Consequence & remedy
Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Remedy: Dealers will replace the left and/or right-side RRAB modules as necessary, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232425640.
Sep 20, 2023
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
Consequence & remedy
Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Remedy: Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232408490.
Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Jul 10, 2015
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.
Consequence & remedy
Consequence: Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15386.
Jul 2, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
Consequence & remedy
Consequence: Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.
Remedy: GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.
Jun 26, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the driver is at an increased risk of injury.
Remedy: GM will notify owners, and dealers will replace the driver side air bag, free of charge. The recall began on June 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14305.
Mar 31, 2014
General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.
Consequence & remedy
Consequence: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact Chevrolet at 1-866-694-6546. GM's number for this recall is 14079. This is an expansion of recall 13V-452. NOTE: Some vehicles subject to this recall were subject to the recall campaign initiated in 2013. Some of those vehicles were repaired using defective parts. Those owners will be advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles.
Feb 21, 2014
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
Sep 23, 2013
General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013. On the affected vehicles, the right front half shaft may fracture and separate.
Consequence & remedy
Consequence: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
Remedy: General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13276.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗