STEERING LINK SLIPPING WHEN TURNING. VIN# (XXXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2014 Chevrolet Cruze
Owner reports · Recalls · Investigations
More warning signs than most Cruze years
Owner complaints for the 2014 Chevrolet Cruze are substantially higher than the model-year median of 250.
About this comparison →How this year compares
Owner complaints by model year
Compare all Cruze years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
483 reports with mileage · 219 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine. Review the 217 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 187 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 97 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
93 reportsTL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT ON MORE THAN TWO OCCASIONS, THE ELECTRONIC POWER STEERING FAILED TO FUNCTION WHILE TURNING THE STEERING WHEEL. THE DEALER (THORNTON CHEVROLET, 180 S MAIN ST, MANCHESTER, PA 17345, (717) 266-8800) WAS UNABLE TO DUPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT PLA…
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TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT ON MORE THAN TWO OCCASIONS, THE ELECTRONIC POWER STEERING FAILED TO FUNCTION WHILE TURNING THE STEERING WHEEL. THE DEALER (THORNTON CHEVROLET, 180 S MAIN ST, MANCHESTER, PA 17345, (717) 266-8800) WAS UNABLE TO DUPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT PLANNED ON TAKING THE VEHICLE BACK TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SUGGESTING TAKING THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
I HAVE HAD REPEATED ELECTRICAL ISSUES WITH THIS CAR. IT STARTED WITH THE RADIO SHUTTING ON & OFF ON ITS OWN. THEN THE STABILITRACK STARTED FLASHING ON. THE FIRST FEW TIMES THAT WAS ALL IT WAS, BUT IN THE FALL OF 2017, THAT SENSOR WOULD COME ON & MY BRAKES & STEERING WERE AFFECTED. IN ADDITION, THE CAR WILL HAVE MOMENTS WHERE IT …
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I HAVE HAD REPEATED ELECTRICAL ISSUES WITH THIS CAR. IT STARTED WITH THE RADIO SHUTTING ON & OFF ON ITS OWN. THEN THE STABILITRACK STARTED FLASHING ON. THE FIRST FEW TIMES THAT WAS ALL IT WAS, BUT IN THE FALL OF 2017, THAT SENSOR WOULD COME ON & MY BRAKES & STEERING WERE AFFECTED. IN ADDITION, THE CAR WILL HAVE MOMENTS WHERE IT BLANKS OUT JUST BRIEFLY WHILE DRIVING, USUALLY NOTICED BY THE RADIO GOING OFF & ON. I HAVE ALSO HAD THE KEY GET LOCKED IN THE IGNITION. YESTERDAY, 6/17/18, I WENT TO START MY CAR IN A PARKING LOT & SEVERAL SENSORS CAME UP, BATTERY CHARGING SYSTEM, STABILITRACK, & POWER STEERING. CAR WOULD NOT START, I KEPT SHUTTING OFF THE RADIO, & IT WOULD COME BACK ON. CAR RESTED FOR 2 HOURS & THEN STARTED AGAIN. ONCE DRIVING, THE STEERING WAS NOT RIGHT. TOOK A QUARTER OF A MILE OF DRIVING BEFORE THE STEERING WHEEL DID NOT PULL 1/4 OF THE WAY TO THE LEFT ON ITS OWN. I HAVE TAKEN THIS CAR INTO THE DEALER WITH ALL OF THESE COMPLAINTS EXCEPT THE INCIDENT YESTERDAY. THEIR SOLUTION HAS BEEN NEW BATTERY AND NEW BATTERY CABLES-TWICE. IN THE FALL OF 2017, I MENTIONED SEEING SIMILAR ISSUES ONLINE & THEY DISMISSED IT. I JUST CALLED ABOUT THE 6/17/18 ISSUE & I AM GETTING THE RUN-AROUND FROM THEM.
DRIVING 70 MPH DOWN HIGHWAY,TURN TURN SIGNAL ON TO CHANGE LANES AND, LOSS OF POWER STEERING, RADIO SHUTS OFF AND SERVICE STABILITRAK LIGHT COMES ON. ALL HAPPENING SIMULTANEOUSLY. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE 1ST TIME I NEARLY RAN INTO A PARKED VEHICLE WHILE TURNING INTO A NEIGHBORHOOD.
DRIVING ON HIGHWAY AT 50MPH POWER STEERING QUIT WITHOUT ANY WARNING
POWER STEERING LOCKS UP WHILE GOING DOWN ROAD, LIMITED STEERING
I PURCHASED THIS VEHICLE USED FROM A DEALERSHIP 27 DAYS AGO. TWO DAYS AGO I WENT TO RESTART CAR AFTER A SHORT DRIVE AND THE CAR DID NOT CRANK, DASH REMAINED BLACK, KEY WAS STUCK IN IGNITION. MY DAUGHTER IN LAW TOLD ME TO POP THE HOOD AND UPON WIGGLING BATTERY CABLES FREED THE KEY FROM STUCK POSITION AND I WAS ABLE TO START THE C…
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I PURCHASED THIS VEHICLE USED FROM A DEALERSHIP 27 DAYS AGO. TWO DAYS AGO I WENT TO RESTART CAR AFTER A SHORT DRIVE AND THE CAR DID NOT CRANK, DASH REMAINED BLACK, KEY WAS STUCK IN IGNITION. MY DAUGHTER IN LAW TOLD ME TO POP THE HOOD AND UPON WIGGLING BATTERY CABLES FREED THE KEY FROM STUCK POSITION AND I WAS ABLE TO START THE CAR AND DRIVE HOME. THIS IS WHEN I LEARNED THIS IS NOT THE FIRST TIME OF OCCURRENCE. I WAS HOSPITALIZED SEVERAL DAYS AFTER PURCHASE AND MY KIDS USED THE CAR. THEY NEGLECTED TO TELL ME TWICE THEY LOST POWER WHILE IN MOTION AND CAR SHUT OFF. THE FIRST TIME WAS WHILE EXITING OFF THE FREEWAY. THE SECOND WAS WHILE MAKING TURN AFTER IDLING AT A RED LIGHT SEVERAL MINUTES. BOTH TIMES THE VEHICLE POWER STEERING CEASED AND STEERING BECAME DIFFICULT. ON ANOTHER OCCASION THEY EXPERIENCED A NO START SIMILAR TO MINE, A SHORT DRIVE, THEN CAR WAS PARKED AND SHUT OFF FOR A SHORT TIME , NO CRANK AT RESTART, BLACK DASH, STUCK KEY. I HAD PREVIOUSLY MENTIONED TO DEALER TECH THAT CAR FAILS TO KEEP CURRENT DATE AND TIME. EACH DAY I NOTE IT HAS REVERTED BACK AGAIN TO THE YEAR 2010 AND AN INCORRECT TIME. A RESET LIKE CLICK IN ENGINE COMPARTMENT SEVERAL MINUTES AFTER TURNING OFF ENGINE IS FREQUENTLY HEARD. RADIO AND DASH LIGHTS HAVE FLASHED WHILE CAR IS IN MOTION ON SEVERAL OCCASIONS NOW.
HEAT WONT WORK IN COLD WEATHER. LOOKED UP AND SEEN TONS OF THE SAME YEAR AND MAKE WITH A RECALL FOR HEAT BLOCK. ALSO FRONT END AXEL SOUNDS LIKE IT WANTS TO SNAP. I CONTACTED CHEVY THEY WERE NO HELP. ITS OUR ONLY CAR RIGHT NOW AND WE HAVE A CHILD. NOT SAFE AS FAR AS IM CONCERNED.
NOTCHY OR STICK/SLIP FEELING OF STEERING WHEEL NEAR THE CENTER POSITION AT OR ABOVE 45 MILES PER HOUR, CONDITION IS CONSTANT, NOT INTERMITTENT! CHEVROLET REPRESENTATIVE TELLS ME THAT MY PARTICULAR VIN NUMBER IS NOT AFFECTED.
OVER MY ENTIRE DRIVE HOME TONIGHT, I HAD MY STEERING WHEEL "STICK" WHILE DRIVING ON STRAIGHT AREAS OF ROADWAY. THE VEHICLE DID THIS MORE THAN A DOZEN TIMES AND IN ORDER TO GET FEEDBACK FROM THE VEHICLE IN TERMS OF STEERING, I HAD TO TURN THE STEERING WHEEL (LESS THAN 1/10TH OF TURN) TO THE RIGHT IN ORDER TO FEEL THE VEHICLE HAD …
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OVER MY ENTIRE DRIVE HOME TONIGHT, I HAD MY STEERING WHEEL "STICK" WHILE DRIVING ON STRAIGHT AREAS OF ROADWAY. THE VEHICLE DID THIS MORE THAN A DOZEN TIMES AND IN ORDER TO GET FEEDBACK FROM THE VEHICLE IN TERMS OF STEERING, I HAD TO TURN THE STEERING WHEEL (LESS THAN 1/10TH OF TURN) TO THE RIGHT IN ORDER TO FEEL THE VEHICLE HAD CONTROL. WHEN TURNING THE STEERING WHEEL SLIGHTLY, THE CAR WOULD JERK AS IT REGAINED CONTROL. HAD I BEEN DRIVING ON ICY ROADS, THIS COULD HAVE BEEN MUCH MORE SEVERE. I DO NOT FEEL SAFE DRIVING THE CAR AS IT IS RIGHT NOW. I HAVE HEARD AND READ MANY COMPLAINTS OF THIS ISSUE. IT'S INTERMITTENT, SO IT IS HARD TO DIAGNOSE, BUT WHEN IT HAPPENS TO YOU, YOU DON'T FEEL LIKE YOU'RE DRIVING THE CAR, IT FEELS LIKE IT'S DRIVING YOU!
Official recalls
1025V764000 · Air Bags:side/window
Nov 6, 2025
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
Consequence & remedy
Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Remedy: Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed December 5, 2025. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252530830. This recall is an expansion of previous NHTSA recall numbers 23V674 and 23V870.
23V870000 · Air Bags:side/window
Dec 21, 2023
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V-674.
Consequence & remedy
Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Remedy: Dealers will replace the left and/or right-side RRAB modules as necessary, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232425640.
23V674000 · Air Bags:side/window
Sep 20, 2023
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
Consequence & remedy
Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Remedy: Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232408490.
16V502000 · Electrical System:ignition; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
15V442000 · Steering
Jul 10, 2015
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.
Consequence & remedy
Consequence: Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15386.
14V417000 · Equipment:electrical
Jul 2, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
Consequence & remedy
Consequence: Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.
Remedy: GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.
14V372000 · Air Bags
Jun 26, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the driver is at an increased risk of injury.
Remedy: GM will notify owners, and dealers will replace the driver side air bag, free of charge. The recall began on June 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14305.
14V151000 · Power Train:axle Assembly:axle Shaft
Mar 31, 2014
General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.
Consequence & remedy
Consequence: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact Chevrolet at 1-866-694-6546. GM's number for this recall is 14079. This is an expansion of recall 13V-452. NOTE: Some vehicles subject to this recall were subject to the recall campaign initiated in 2013. Some of those vehicles were repaired using defective parts. Those owners will be advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles.
14V092000 · Power Train:automatic Transmission
Feb 21, 2014
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
13V452000 · Power Train:axle Assembly:axle Shaft
Sep 23, 2013
General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013. On the affected vehicles, the right front half shaft may fracture and separate.
Consequence & remedy
Consequence: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
Remedy: General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13276.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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