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2014 Chevrolet Cruze

Owner reports · Recalls · Investigations

More warning signs than most Cruze years

Owner complaints for the 2014 Chevrolet Cruze are substantially higher than the model-year median of 250.

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When problems were reported

Mileage at the reported incident

483 reports with mileage · 219 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 217 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 187 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 97 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

70 crash reports17 fire reports38 injury reports

Electrical System complaints

187 reports
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33,000 miles · Jan 31, 2018
Electrical SystemElectronic Stability Control (esc)

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE RADIO AND BACK UP CAMERA FAILED TO DISPLAY INTERMITTENTLY. THE VEHICLE WAS TAKEN TO SANDOVAL BUICK GMC (300 N HAMILTON RD, COLUMBUS, OH 43213) WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE FAILURE PERSISTED. IN …

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TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE RADIO AND BACK UP CAMERA FAILED TO DISPLAY INTERMITTENTLY. THE VEHICLE WAS TAKEN TO SANDOVAL BUICK GMC (300 N HAMILTON RD, COLUMBUS, OH 43213) WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE FAILURE PERSISTED. IN ADDITION, THE VEHICLE STALLED AND THE ELECTRONIC STABILITY WARNING ERROR ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO SANDOVAL BUICK GMC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000. THE VIN WAS NOT PROVIDED.

NHTSA ODI #11066056

37,000 miles · Jan 23, 2018
Electrical System

THE POWER TO THE RADIO SCREEN CONSTANTLY CUTS OUT. MANY TIMES THE SCREEN GETS STUCK IN THE BACK UP CAMERA MODE. IT IS VERY DISTRACTING. IT HAPPENS IN PARK AND WHILE THE VEHICLE IS IN MOTION.

NHTSA ODI #11064364

75,000 miles · Jan 2, 2018
Electrical SystemUnknown Or Other

HEATER NOT WORKING BLOWING COLD AIR ERROR ON DASH "A/C OFF DUE TO ENGINE HIGH TEMPERATURE" <MULTIPLE RECALLS FOR HEATING ISSUES - NEED HELP

NHTSA ODI #11058064

80,000 miles · Jan 1, 2018
Electrical System

THE CAR HAS STARTED STARTING AND SHUTTING OFF ON ITS OWN. IT'S VERY DANGEROUS SINCE IT STATED DOING THIS IN MY ATTACHED GARAGE WHILE I SLEPT. MY WIFE IS SCARED OF CARBON MONOXIDE POISONING. I ALSO FEAR PUMPING GAS COULD BE DANGEROUS IF IT STARTED WHILE DOING SO. I'VE READ ONLINE IT'S VERY COMMON ON THE CRUZE. I CONTACT GM A…

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THE CAR HAS STARTED STARTING AND SHUTTING OFF ON ITS OWN. IT'S VERY DANGEROUS SINCE IT STATED DOING THIS IN MY ATTACHED GARAGE WHILE I SLEPT. MY WIFE IS SCARED OF CARBON MONOXIDE POISONING. I ALSO FEAR PUMPING GAS COULD BE DANGEROUS IF IT STARTED WHILE DOING SO. I'VE READ ONLINE IT'S VERY COMMON ON THE CRUZE. I CONTACT GM AND THEY AREN'T COVERING IT WITHOUT A RECALL.

NHTSA ODI #11057867

60,000 miles · Dec 21, 2017
Electrical SystemElectronic Stability Control (esc)Unknown Or Other

THE VEHICLE'S RADIO FLASHES ON AND OFF AND A 'SERVICE STABILITRAK' WARNING COMES ON THE ODOMETER SCREEN. I HAVE READ THIS CAUSES SERIOUS ISSUES WITH OTHERS THAT HAVE HAD THE SAME PROBLEM AND THERE IS NO KNOWN FIX.

NHTSA ODI #11055997

80,000 miles · Dec 20, 2017
Air BagsElectrical SystemExterior Lighting

A WARNING LIGHT CAME ON FOR THE AIRBAG RANDOMLY. IT EVOLVED TO THE FOLLOWING ISSUES: RADIO CONTROL PANEL GOING OUT WITH NO VOLUME CONTROL BESIDES THE STEERING WHEEL, STATIC ON THE RADIO, A WARNING THAT PARK ASSIST NEEDED TO BE SERVICED (VEHICLE DOES NOT HAVE PARK ASSIST), HEADLIGHTS WOULD NOT TURN OFF UPON THE VEHICLE BEING TURN…

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A WARNING LIGHT CAME ON FOR THE AIRBAG RANDOMLY. IT EVOLVED TO THE FOLLOWING ISSUES: RADIO CONTROL PANEL GOING OUT WITH NO VOLUME CONTROL BESIDES THE STEERING WHEEL, STATIC ON THE RADIO, A WARNING THAT PARK ASSIST NEEDED TO BE SERVICED (VEHICLE DOES NOT HAVE PARK ASSIST), HEADLIGHTS WOULD NOT TURN OFF UPON THE VEHICLE BEING TURNED OFF. THE "SOLUTION" AS THERE WERE SO MANY ERRORS THAT RANDOMLY STARTED POPPING UP (MIND YOU, MY CAR WAS SERVICED LESS THAN A MONTH AGO) IS A $1500 CHANGE OF A SENSOR OR UNPLUG THE BACKUP CAMERA PERMANENTLY. THIS CLEARLY IS A MANUFACTURER DEFECT, AS WHY ALL OF A SUDDEN WOULD THE CAR SUDDENLY THINK I HAVE FEATURES THAT I DON'T EVEN HAVE ON THE CAR.

NHTSA ODI #11055703

Mileage unknown · Nov 19, 2017
Electrical System

KEY GETS STUCK IN THE IGNITION. BATTERY IS NOT DEAD. IF THE KEY IS TURNED FAST YOU MAY REMOVE IT FROM THE TUMBLER BUT IF IT IS TURN TOWARDS THE OFF POSITION SLOWLY THE LOCKING MECHANISM RETURNS TO THE RETRACTED STAGE AND WON'T ALLOW THE KEY TO BE REMOVED. I CAN MANUALLY REMOVE THE KEY BY PULLING THE LOCK MECHANISM FORWARD WHILE …

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KEY GETS STUCK IN THE IGNITION. BATTERY IS NOT DEAD. IF THE KEY IS TURNED FAST YOU MAY REMOVE IT FROM THE TUMBLER BUT IF IT IS TURN TOWARDS THE OFF POSITION SLOWLY THE LOCKING MECHANISM RETURNS TO THE RETRACTED STAGE AND WON'T ALLOW THE KEY TO BE REMOVED. I CAN MANUALLY REMOVE THE KEY BY PULLING THE LOCK MECHANISM FORWARD WHILE TURNING THE KEY TO THE OFF POSITION.

NHTSA ODI #11047337

90,000 miles · Oct 16, 2017
Electrical System

RADIO SHUTS OFF INTERMITTENTLY AND THE STABILITY TRACK WARNING COMES ON. RADIO WILL RESUME AND WARNING WILL GO AWAY WITHIN A SECOND OR TWO. GENERALLY CAN BE RECTIFIED BY SHUTTING THE CAR OFF AND TURNING IT BACK ON.

NHTSA ODI #11033521

59,000 miles · Oct 2, 2017
Electrical System

THE POWER STOPPED AND THE CAR COASTED THEN STARTED AGAIN. THE RADIO WENT OFF LOST POWER THEN CAME BACK ON. WE HAVE STOPPED USING THE RADIO. WE ARE AFRAID WE WILL LOSE POWER IN TRAFFIC AND HAVE A ACCIDENT. WE WERE DRIVING DOWN A COUNTRY ROAD GOING ABOUT 25 TO 30 MPH

NHTSA ODI #11031422

70,000 miles · Sep 21, 2017
Electrical SystemSteering

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING 70 MPH, THE STEERING WHEEL REQUIRED EXCESSIVE FORCE TO TURN AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF THE VEHICLE, RESTARTED THE ENGINE, AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WA…

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TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING 70 MPH, THE STEERING WHEEL REQUIRED EXCESSIVE FORCE TO TURN AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF THE VEHICLE, RESTARTED THE ENGINE, AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER (PERFORMANCE CHEVROLET, 3222 BEVERLY PIKE, ELKINS, WV 26241), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED SEVERAL OTHER TIMES. THE VEHICLE WAS TAKEN TO THE SAME DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE NEGATIVE BATTERY WIRE NEEDED TO BE TIGHTENED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE SAME DEALER THE THIRD TIME WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE STILL RECURRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD CALL THE CONTACT BACK, BUT THE CONTACT DID NOT RECEIVE ANY CALLS. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

NHTSA ODI #11024891

Official recalls

10

25V764000 · Air Bags:side/window

Nov 6, 2025

General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.

Consequence & remedy

Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.

Remedy: Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed December 5, 2025. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252530830. This recall is an expansion of previous NHTSA recall numbers 23V674 and 23V870.

23V870000 · Air Bags:side/window

Dec 21, 2023

General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V-674.

Consequence & remedy

Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.

Remedy: Dealers will replace the left and/or right-side RRAB modules as necessary, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232425640.

23V674000 · Air Bags:side/window

Sep 20, 2023

General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.

Consequence & remedy

Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.

Remedy: Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232408490.

16V502000 · Electrical System:ignition; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Jul 5, 2016

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence & remedy

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Additional source detail variants (2)

Electrical System:ignition

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

15V442000 · Steering

Jul 10, 2015

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.

Consequence & remedy

Consequence: Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15386.

14V417000 · Equipment:electrical

Jul 2, 2014

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.

Consequence & remedy

Consequence: Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.

Remedy: GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.

14V372000 · Air Bags

Jun 26, 2014

General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.

Consequence & remedy

Consequence: In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the driver is at an increased risk of injury.

Remedy: GM will notify owners, and dealers will replace the driver side air bag, free of charge. The recall began on June 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14305.

14V151000 · Power Train:axle Assembly:axle Shaft

Mar 31, 2014

General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.

Consequence & remedy

Consequence: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact Chevrolet at 1-866-694-6546. GM's number for this recall is 14079. This is an expansion of recall 13V-452. NOTE: Some vehicles subject to this recall were subject to the recall campaign initiated in 2013. Some of those vehicles were repaired using defective parts. Those owners will be advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles.

14V092000 · Power Train:automatic Transmission

Feb 21, 2014

General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."

Consequence & remedy

Consequence: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

Remedy: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.

13V452000 · Power Train:axle Assembly:axle Shaft

Sep 23, 2013

General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013. On the affected vehicles, the right front half shaft may fracture and separate.

Consequence & remedy

Consequence: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.

Remedy: General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13276.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.