2016 Chevrolet Colorado

THE STEERING ASSIST FAILED AND WARNING MESSAGES APPEARED ON THE CONSOLE FOR BOTH THE STEERING ASSIST AND THE STABILTRACT SYSTEM. I HEAD THE TRUCK TOWED TO THE NEW SMYRNA BEACH CHEVROLET DEALER TO HAVE THEIR 'TRAINED MECHANICS REPAIR THE FAILURE. TWO DAYS LATER AFTER HAVING CALLED THE SERVICE REP AND THE SERVICE MANAGER ASKING FOR A RETURN CALL WITH THE STATUS AND GETTING NO SUCH CALLS I WAS FINALLY ABLE TO ELICIT THE CASHIERS HELP IN DETERMINING THE STATUS OF MY TRUCK. SO I PAID A $200 DIAGNOSTIC FEE AND WAS TOLD I NEEDED A NEW BATTERY TO FIX THE STEERING FAILURE. I BOUGHT THEIR $150 BATTERY WITH THE ASSURANCES THAT ALL IS BACK IN WORKING ORDER. I DRIVE THE TRUCK ABOUT 1/4 MILE DOWN THE ROAD AND THE STEERING ASSIST QUIT AGAIN. NOT ONLY IS CHEVROLET ALLOWING THIS DANGEROUS MALFUNCTION TO CONTINUE BUT THEIR ALLOWING THIS SCAM OF $200 DIAGNOSTIC FEE AND TELLING CUSTOMERS THEY NEED A NEW $150 BATTERY WHICH DOESN'T HAVE ANYTHING TO DO WITH THE STEERING FAILURE. I'M BUYING A FORD OR DODGE AS SOON AS I CAN. NO MORE CHEVROLET FOR ME.

THURSDAY MORNING I GOT INTO MY COLORADO Z71 TRUCK WHICH WAS PARKED IN THE DRIVEWAY. THE VEHICLE STARTED UP BUT THE STEERING WAS LOCKED UP,I.E., VERY TIGHT. UPON PUTTING THE TRUCK INTO REVERSE TO BACK OUT OF THE DRIVEWAY I NOTICED HOW VERY STIFF AND ALMOST IMPOSSIBLE TO TURN THE STEERING WHEEL. I TURNED OFF THE ENGINE THEN SAT IN THE VEHICLE, STILL IN THE DRIVEWAY, THEN I TRIED STARTING THREE MORE TIMES WHERE THE ENGINE STARTED UP FINE BUT THE STEERING WAS STILL EXTREMELY STIFF. I CALLED FOR A TOW TRUCK TO COME TAKE MY TRUCK TO THE NEAREST CHEVROLET DEALER. JUST BEFORE HE WAS TO ARRIVE I WENT TO MOVE MY TRUCK INTO THE STREET SO IT COULD BE LOADED ON THE TOW TRUCK'S FLATBED. THE POWER STEERING HAD RETURNED BUT I WAS AFRAID TO TRY AND DRIVE THE TRUCK FOR FEAR THE POWER STEERING WOULD QUIT AGAIN. I'M WRITING THIS COMPLAINT TWO DAYS LATER AND THE NSB CHEVROLET HAS YET TO PUT IT THE SHOP. THE TRUCK IS OUR ONLY VEHICLE BUT MY WIFE AND I ARE.BOTH AFRAID TO TRY AND DRIVE IT.

TL* THE CONTACT OWNS A 2016 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. ADDITIONALLY, POWER STEERING DISABLED AND DRIVE CAREFULLY MESSAGES WERE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS PULLED OVER AND RESTARTED AND OPERATED AS INTENDED. THE CONTACT STATED THAT THE FAILURE RECURRED WHILE DRIVING 70 MPH. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE FOLLOWING DAY THE VEHICLE WAS TAKEN TO PARADISE CHEVROLET LOCATED AT 6350 LELAND ST, VENTURA, CA 93003, WHERE IT WAS DIAGNOSED THAT THE NEGATIVE CABLE FROM THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE NEGATIVE CABLE NEEDED TO BE REPAIRED, HOWEVER, THAT THE CABLE HAD NOTHING TO DO WITH THE POWER STEERING POWER FAILURE. THE TECHNICIAN ALSO DIAGNOSED THAT THE POWER STEERING GEAR NEEDED TO BE REPLACED DUE TO SENSOR FAILURE, AND THAT THE COMPUTER SYSTEM NEEDED TO BE REPROGRAMMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.

I OWN THIS CAR LESS THE ONE YEAR THIS HAPPENED 3 TIMES ALREADY IN LESS THE 10K I TAKE THE CAR TO DEALER NEVER FIND ANYTHING NO SOLVE PROBLEMS THEY WANT ME TO PAY TO CHANGE THE ALL POWER STEERING SYSTEM ONE TIME I WAS WITH MY KIDS DRIVING IN THE HIGHWAY I DON'T KNOW HOW WE DON'T END IN ACCIDENT OR WORST ALL TIME CAR HAS BEEN DRIVING I HAVE TO COME TO STOP IN THE MIDDLE OFF THE ROAD NO SOLUTION GIVE BY CHEVY. *TR

THIS IS THE SECOND OCCURRENCE OF THE PROBLEM I AM GOING TO DESCRIBE. WHAT OCCURRED TODAY WAS A LOSS OF POWER STEERING WHILE TAKING A RIGHT TURN OFF OF A SIDE STREET ONTO A CROSS STREET INTO TRAFFIC. IT WAS EXTREMELY DIFFICULT TO COMPLETE THE TURN, AND CAUSED A DANGEROUS SITUATION WHERE I ALMOST CROSSED THE LANE INTO ONCOMING TRAFFIC. UPON STRAIGHTENING THE VEHICLE OUT I NOTICED A ELECTRONIC STABILITY CONTROL WARNING MESSAGE, THEN AS I CONTINUED TO DRIVE TO LOOK FOR A SAFE PLACE TO STOP, A NO POWER STEERING MESSAGE CAME ON STATING TO DRIVE SAFELY OR SOMETHING TO THAT EFFECT. AFTER I FOUND A LOCATION TO PARK, I REPEATEDLY TURNED THE CAR OFF AND ON IN HOPES OF RE-SETTING THE SYSTEMS. THIS DID NOT HAVE ANY AFFECT ON THE FAULTS AND THE MESSAGES REMAINED. I ALSO NOTICED WHEN I REVERSED THE VEHICLE , THE BACK UP SCREEN GAVE ME A MESSAGE THAT THERE ARE NO PROJECTION LINES. I SLOWLY DROVE THE VEHICLE HOME THE REST OF THE WAY WHILE "MUSCLING" IT AROUND TURNS. APPROXIMATELY THIRTY MINUTES AFTER I HAD ARRIVED HOME, I RESTARTED MY VEHICLE AND ALL SYSTEMS WORKED CORRECTLY WITH NO WARNING MESSAGES DISPLAYED. I HAD MENTIONED THIS WAS THE SECOND TIME THIS HAS OCCURRED, THE FIRST TIME WAS ABOUT THREE MONTHS PRIOR TO THIS INCIDENT. I THOUGHT THAT I HAD ACCIDENTALLY TURNED THE ELECTRONIC STABILITY CONTROL OFF OR SOMETHING. THIS INSTANCE THE VEHICLE RESET AFTER I TURNED IT OFF AND RESTARTED IT. TO NOTE IS THIS VEHICLE IS EXTREMELY WELL MAINTAINED AND IN VERY GOOD CONDITION.

MERGING ONTO HIGHWAY AT 65 MPH ON SUNNY WARM DAY. STEERING WHEEL LOCKED UP, POWER STEERING WARNING LIGHT CAME ON ALONG WITH 2 OTHER WARNING LIGHTS. NO POWER STEERING REMAINDER OF DRIVE HOME / 17 MILES OF VARYING SPEEDS AND 5 TRAFFIC CIRCLES. TURNED TRUCK ON IN MORNING AND POWER STEERING BACK ON. TOOK TO DEALERSHIP - THEY SAID NO CODES IN THE SYSTEM SAYING THERE WAS EVER A PROBLEM, COULD NOT REPLICATE, DID NOT MENTION PREVIOUS RECALLS FOR SAME ISSUE IN EARLIER MODEL. NOTHING THEY COULD DO FOR ME. 38,000 MILES CURRENTLY.

WHILE DRIVING 2016 COLORADO LT A DING DING OCCURS SECONDS BEFORE THE STEERING WHEEL LOCKS I AM THEN UNABLE TO STEER THE TRUCK. I HAVE TO PUT THE TRUCK IN NEUTRAL, SHUT IT OFF THEN BACK ON WHILE COASTING TO RESOLVE THE ISSUE. THIS HAPPENS OFTEN AND ALWAYS WHILE THE VEHICLE IS IN MOTION. CITY. HIWAY. TURNING. DRIVING STRAIGHT. ALL OCCUR.