2015 Chevrolet Colorado

I HAVE BEEN HAVING ISSUES WITH MY KEY GETTING STUCK SINCE I PURCHASED MY CAR IN 2017. WHEN REPAIRS FIRST STARTED IT WAS UNDER WARRANTY (BUMPER TO BUMPER) AND THEY REPLACED KEY IGNITION. THE PROBLEM HAPPENED LESS AFTERWARDS BUT DIDNT STOP, I STUCK IT OUT DUE TO ACTUALLY LOVING MY TRUCK OTHER THAN THE SITUATION. WELL THIS WINTER, 2018 AS IT GOT COLD THE PROBLEM GOT WORSE TO THE POINT MY BATTERY HAS DIED TWICE DUE TO THE KEY BEING STUCK. NOW THE DEALERSHIP (PARKS BUICK GMC) SAYS THAT THEY "THINK" IT MAY BE THE SHIFTER BUT THEY DO NOT KNOW FOR SURE AND THEY ARE TELLING ME I NOW HAVE TO PAY $491 TO GET THIS DONE. I'VE SEEN A COMPLAINT ONLINE THAT STATES SOMEONE GOT SHIFTER REPLACED AND THE KEY STILL KEPT GETTING STUCK. ON TOP OF ALL THIS I'VE CALL CUSTOMER SERVICE AND WAS PROMISED A SENIOR ADVISOR (DOUGLAS) WOULD CONTACT ME IN 48 HOURS AND HE STILL HAS NOT CONTACTED ME.

TL* THE CONTACT OWNS A 2015 CHEVROLET COLORADO. WHILE DRIVING 68 MPH, THE STEERING WHEEL SEIZED AND THE STABILITRAK AND "POWER STEERING NEEDS SERVICE" WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,535. *DT*JB

WHILE DRIVING HOME ON MY BIRTHDAY AT HIGHWAY SPEEDS THE POWER STEERING NOTICEABLY FAILED. A MESSAGE ON THE DASHBOARD READ "LOSS OF ELECTRICAL STEERING ASSIST". I WAS CLOSE TO HOME AND NEAR MY EXIT, AND WAS ABLE TO STEER THE VEHICLE HOME WITHOUT POWER STEERING. AT HIGHER SPEEDS IT WAS BARELY TOLERABLE, AS I WAS NOT SWITCHING LANES; BUT IN AN EMERGENCY I WOULD NOT HAVE BEEN ABLE TO. AT SLOWER SPEEDS MAKING TURNS WAS EXTREMELY DIFFICULT, AND I AM A MAN WITH STRONG ARMS. HAD THIS OCCURRED ON A BUSY HIGHWAY OR CONGESTED ROAD, THE OUTCOME COULD HAVE BEEN MUCH WORSE FOR ME AND OTHERS AROUND ME. THIS IS AN EXTREMELY DANGEROUS FAULT THAT HAS BEEN RECORDED IN SIMILAR GM TRUCKS AND RECALLS SHOULD BE MANDATED FOR WHAT MAY WELL BE A VERY EXPENSIVE FIX IF OUT OF WARRANTY. ESTIMATED AT OVER $2000.

WHILE DRIVING TWO DIFFERENT ALARMS FLASHES ON DASH SCREEN; 1) "SERVICE STABILITRAK" AND 2) "SERVICE POWER STEERING, DRIVE WITH CARE." VEHICLE THEN LOSE POWER STEERING. I HAVE LEARNED THAT IF I PULL OVER, STOP AND TURN VEHICLE OFF AND THEN BACK ON THE ALARMS CLEAR AND I HAVE POWER STEERING ONCE AGAIN. I HAVE NOTICED THIS SITUATION WHILE DRIVING ON FLAT HIGHWAY AND WHEN VEHICLE IS A LITTLE OFF BALANCE SUCH AS ON A DIRT ROAD. I HAVE TAKEN TO THE DEALER, EXPLAINED SITUATION AND REFERRED DEALER TO COMMENTS ONLINE. DEALER STATED THE ALARM HISTORY IS CLEAR AND THEREFORE THEY HAVE NO IDEA WHAT TO DO. I PURCHASED VEHICLE AROUND SEPTEMBER 2018 FROM DEALER AND THIS SITUATION HAS HAPPENED APPROXIMATELY 18 TIMES OVER 4 MONTHS OR SO. IT HAS ALARMED, I'VE CLEARED IT AND THEN ALARM AGAIN IN THE SAME HOUR. IT HAS ALSO GONE WEEKS WITHOUT ALARMING. .

WHILE BACKING UP MY DRIVEWAY GLANCED AT THE BACKUP CAMERA.IT APPEARED TO HAVE PLENTY OF DISTANCE LEFT BETWEEN THE REAR OR CAR AND THE GARAGE DOOR. WHILE AT A VERY LOW SPEED , WITHOUT NOTICE ,THE TRUCK HIT THE GARAGE.IT WENT FROM WHAT APPEARED TO BE SEVERAL FEET TO MAKING CONTACT WITH THE GARAGE INSTANTLY. NO SENSORS,LIGHTS OR ALARMS WENT OFF. NO WARNING WHAT SO EVER

MY POWER STEERING WILL QUIT FOR NO REASON SUCH AS HARD TURNS OR RAPID TURNING. THE DASH GIVES YOU A WARNING THAT THIS HAS OCCURED. SHUTTING THE IGNITION OFF RESETS IT .WHEN YOU TURN THE KEY TO START THE POWER RETURNS TO THE STEERING.I HAVE HAD IT RECALIBRATED BUT STILL HAVE THIS HAPPENING. DEALER SAYS IT IS OUT OF WARRANTY. CLAIMS IT IS ABOUT 2000 BUCKS TO FIX. A RECALL FOR THIS PROBLEM WAS MADE FOR TRUCKS MADE JUST AFTER MINE. I DID NOT OWN THE TRUCK AT THAT TIME. SHOULD GENERAL MOTORS STAND BEHIND THIS PROBLEM?

WHILE DRIVING I RECEIVED A SERVICE POWER STEERING MESSAGE FOLLOWED IMMEDIATELY BY A SERVICE STABILITRAK MESSAGE AND LOST THE ABILITY TO STEER THE VEHICLE. THIS HAPENNED 4 TIMES AT VARYING SPEEDS, INCLUDING WHILE ENTERING THE HIGHWAY AND AT LOW SPEEDS DRIVING DOWN THE ROAD AT APPROXIMATELY25 MPH. AFTER SHUTTING OFF AND RESTARTING THE VEHICLE, THE PROBLEM CLEARS AND THE POWER STEERING FUNCTIONS. I TOOK IT TO MY LOCAL CHEVY DEALER AND WAS TOLD IT'S AN ELECTRICAL SHORT IN SOME SENSOR IN THE STEERING COLUMN AND IT WOULD COST ME $1,800 TO REPAIR. THE VEHICLE HAS ONLY 44,500 MILES ON IT AND I PURCHASED IT NEW. IT IS NO LI GER UNDER WARRANTY.

TL* THE CONTACT OWNS A 2015 CHEVROLET COLORADO. WHILE DRIVING APPROXIMATELY 55 MPH, "LOSS OF STEERING ASSIST" ILLUMINATED AND THE STEERING ABILITY BECAME EXTREMELY DIFFICULT. THE CONTACT PULLED THE VEHICLE OVER TO THE ROAD SHOULDER AND TURNED OFF THE ENGINE. THE CONTACT MOVED THE KEY BACK AND FORTH IN THE IGNITION SWITCH WITHOUT TURNING ON THE ENGINE AND THE VEHICLE STARTED NORMALLY. THE CONTACT STATED THAT THE FAILURE OCCURRED TWO OTHER TIMES. THE VEHICLE WAS TAKEN TO CAMINO REAL CHEVROLET (2401 S ATLANTIC BLVD, MONTEREY PARK, CA 91754) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK ASSEMBLY NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 8-4885550097. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.