2015 Chevrolet Colorado

I HAVE A 2015 CHEVY COLORADO THAT HAD A POWER STEERING RECALL , MINE HAS 68,000 MILES ON IT AND THE CHECK POWER STEERING WARNING LIGHT COMES ON CONTINUOUSLY. I HAVE GOTTEN NOTHING BUT A RUN AROUND FROM THE CHEVY AND GMC CUSTOMER SERVICE. THEY SAY MY TRUCK WAS NOT MADE AT THE RECALL PLANT., MY QUESTION IS HOW DO THEY KNOW IF SOME OF THE PARTS WERE NOT FROM THE RECALL PLANT?? NO ONE WILL HELP ME AND THIS IS SERIOUS, IT MAY BE ONLY A MATTER OF TIME BEFORE THE POWER STEERING GOES, AND THIS COULD POTENTIALLY END BADLY... PLEASE ADVISE

WHEN PUT VEHICLE IN PARK I AM OFTEN UNABLE TO REMOVE THE KEY FROM THE IGNITION. I HAVE TO RESTART IT & MOVE STEERING WHEEL TO ANOTHER POSITION. OFTEN HAVE TO DO SEVERAL TIMES BEFORE I CAN GET KEY OUT. DEALER SAID THERE ARE COMPLAINTS WITH VEHICLE BEING PUT IN PARK & THEY SAID TO MOVE SHIFTER IN/OUT OF PARK TO GET IT TO WORK. I CAN NOT FIGURE OUT IF SHIFTER OR STEERING COLUMN.

I WAS DRIVING DOWN THE ROAD AT APPROX 30 MPH AND THE POWER STEERING CUT OFF AND WARNING LIGHTS WENT ON ABOUT SERVICE POWER STEERING. COMPLETE LOSS OF POWER STEERING, BARELY MADE IT TO SIDE OF ROAD. I TURNED THE CAR OFF AND ON AND THE POWER STEERING CAME BACK ON. LUCKILY I WAS GOING STRAIGHT DOWN THE HIGHWAY WHEN IT HAPPENED. ABOUT 2 WEEKS LATER THE SAME THING HAPPENED, I WAS DRIVING ABOUT 30MPH AND THE POWER STEERING CUT OUT AND THE WARNING LIGHT CAME ON. I BARELY ABLE TO PULL TO SIDE OF ROAD AND TURNED TRUCK OFF, TURNED IT BACK ON AND POWER STEERING CAME BACK. AGAIN I WAS LUCKY TO JUST BE GOING STRAIGHT DOWN THE SAME HIGHWAY. I TOOK THE VEHICLE TO CHEVY DEALER IN CERRITOS(PENSKE) AND THEY SAID THEY COULD NOT GET THE POWER STEERING TO FAIL(I THINK ITS CRAZY TO TRY BECAUSE THAT COULD CAUSE A MAJOR ACCIDENT) AFTER DOING RESEARCH ONLINE SEVERAL OTHER 2015 CHEVY COLORADO TRUCKS HAVING EXACT SAME ISSUE, AND THEY ARE COVERED BY A RECALL BUT MINE IS NOT LISTED IN THE RECALL. WHY ISN'T MINE INCLUDED IN THE RECALL WITH THE EXACT SAME PROBLEMS?! I SUSPECT CHEVY IS BEING CHEAP AND NOT WANTING TO PAY, VERY SAD BECAUSE THIS PROBLEM IS SO DANGEROUS!

POWER STEERING SHUTS OFF UNEXPECTEDLY. HAVE TAKEN IT TO MULTIPLE DEALERSHIPS TO BE TOLD A "RECALL" WAS DONE ON IT ALREADY AND NOTHING CAN BE DONE BUT TO PAY OUT OF POCKET TO REPLACE ENTIRE RACK AND PINION A $2,000 JOB. THE POWER STEERING IS ELECTRONIC AND WILL SIGNAL THE COMPUTER THEN SHUT OFF AND WARN TO DRIVE CAREFULLY WHEN IT THEN REVERTS TO MANUAL STEERING. DURING A TURN IT SHUT OFF AND I NEARLY HIT ANOTHER VEHICLE IN ONCOMING TRAFFIC DUE TO THE FACT THE WHEEL WOULD NOT TURN. IT CAN SHUT OFF GOING DOWN THE HIGHWAY , STATIONARY, OR AS DESCRIBED ABOVE WHILE TURNING.

TL* THE CONTACT OWNS A 2015 CHEVROLET COLORADO. WHILE DRIVING APPROXIMATELY 25 MPH, THE POWER STEERING ASSIST FAILED TO OPERATE AS INTENDED. THE CONTACT STATED THAT IT WAS DIFFICULT TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO DALE EARNHARDT, JR CHEVROLET (3127 W TENNESSEE ST, TALLAHASSEE, FL 32304, (850) 270-1463) WHERE IT WAS DIAGNOSED THAT THE STEERING ASSEMBLY NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED OF MANUFACTURER COMMUNICATION NUMBER: 18027 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

WHILE DRIVING ON A TURN AROUND 30MPH, THE POWER STEERING WENT OUT AND THE WARNING SERVICE POWER STEERING CAME ON. I ENDED UP IN THE ONCOMING LANE BUT LUCKILY NO ONE WAS COMING. I WAS ABLE TO DRIVE THE TRUCK FOR A FEW MORE MILES BEFORE REACHING MY DESTINATION. ABOUT 90 MINUTES LATER I RESTARTED THE TRUCK AND HAD FULL STEERING AGAIN. I HAD THE TRUCK SERVICED FOR THIS SAME ISSUE ON 12/18.

KNOWN ISSUE WITH THIS VEHICLE THAT POWER STEERING ASSIST WILL FAIL AT TIMES CAUSING DIFFICULT HARD STEERING, SAFETY ISSUE WHEN DRIVING. GM HAS SEVERAL RECALLS AND CUSTOMER SATISFACTION FIXES FOR THIS BUT WOULD ONLY COVER HALF THE COST TO REPAIR MY VEHICLE. MINE WAS STATIONARY ALL 3 TIMES THIS HAPPENED BUT THERE ARE SEVERAL REPORTS OF THIS OCCURRING WHILE THE VEHICLE IS IN MOTION. I FEEL THAT GM SHOULD HAVE REPAIRED THIS KNOWN PROBLEM AT NO EXPENSE TO ME. I HAVE SEVERAL PAGES OF OWNERS STATING THE SAME PROBLEM. THIS IS A SAFETY ISSUE AS IT CAN HAPPEN AT ANY TIME.

WHILE IN MOTION ON A CITY STREET AT LOW SPEED NEAR MY HOME, THE VEHICLE SUDDENLY LOST POWER STEERING ASSIST. I RETURNED TO MY HOME AND PARKED. LATER, I RESTARTED THE VEHICLE AND FOUND THAT POWER STEERING WAS WORKING NORMALLY. TOOK TRUCK TO DEALER, WHO DIAGNOSED AS FAULTY "ELECTRIC BELT DRIVE RACK AND PINION STEERING GEAR", PART # 84494275. ESTIMATE TO REPAIR WAS OVER $1800. REFER TO GM BULLETIN 18027 FOR ADDITIONAL INFO.