FORTUNATELY WHILE STILL IN MY GARAGE, I ATTEMPTED TO OPEN THE PASSENGER SIDE FRONT DOOR FROM OUTSIDE THE VEHICLE BY LIFTING THE DOOR HANDLE. UPON DOING SO THE DOOR UNLATCHED AND IMMEDIATELY FELL INTO MY CHEST AT A 45 DEGREE ANGLE WITH MY RIGHT HAND STILL ON THE DOOR HANDLE. AFTER SUPPORTING THE DOOR WITH A FOOT STOOL IT WAS OBVI…
Read full complaint
FORTUNATELY WHILE STILL IN MY GARAGE, I ATTEMPTED TO OPEN THE PASSENGER SIDE FRONT DOOR FROM OUTSIDE THE VEHICLE BY LIFTING THE DOOR HANDLE. UPON DOING SO THE DOOR UNLATCHED AND IMMEDIATELY FELL INTO MY CHEST AT A 45 DEGREE ANGLE WITH MY RIGHT HAND STILL ON THE DOOR HANDLE. AFTER SUPPORTING THE DOOR WITH A FOOT STOOL IT WAS OBVIOUS THE DOOR HAD FALLEN OFF THE TOP HINGE COMPLETELEY. YES, THE 4 SPOT WELDS HAD SIMPLY GIVEN WAY. TO SAY THE LEAST I AM AMAZED SOMETHING AS HEAVY AS THAT DOOR IS SIMPLY SPOT WELDED ON AT THE HINGES. I AM GREATFUL MY WIFE OR ANYONE ELSE WAS NOT IN THE PASSENGER SEAT AND I WAS TRAVELING AT SPEED MAKING A TURN WHILE THEY MIGHT HAVE BEEN LEANING ON THE DOOR. I IMMEDIATELY CALLED THE LOCAL GARAGE I DO BUSINESS WITH AND THEY RECOMMENDED A CLOSE BY RELIABLE REPAIR SHOP. UNFORTUNATELY I PREFER NOT TO TAKE MY CARS TO THE DEALERS ONCE THEY ARE OUT OF WARRANTY FOR REASONS I WON'T GO INTO HERE. THEY ORDERED A NEW HINGE FROM THE LOCAL CHEVROLET DEALER AND I THINK IT INTERESTING IT CAME WITH 4 BOLTS AND NUTS WHICH MAKES A WHOLE LOT MORE SENSE TO ME THAN 4 TINY SPOT WELDS. I DID TAKE THE BILL FOR THE REPAIR TO THE LOCAL CHEVROLET DEALER ($199.05) TO SEE IF THEY OR GM MIGHT BE INTERESTED IN PAYING IT AND ALSO WHAT HAPPENED OR EVEN BETTER WHAT COULD HAVE HAPPENED. THEY OFCOURSE REMINDED ME THE TAHOE WAS WAY OUT OF WARRANTY AND I SAID I KNEW THAT BUT THOUGHT THEY MIGHT BE INTERESTED IN THE FACT A DOOR FELL OFF IN A CUSTOMERS HANDS AND BESIDES BEING DANGEROUS IT'S PROBABLY NOT GOOD PR EITHER. I DID ASK THE SERVICE SUPERVISOR TO CHECK RECALLS AND SERVICE BULLETINS FOR MY VEHICLE. I WATCHED AS HE HIT A FEW KEYS ON HIS COMPUTER NEVER ALLOWING ME TO VIEW HIS SCREEN AND SAID HE DIDN'T SEE ANYTHING EXCEPT A COUPLE OF CARGO DOORS. I DID NOT ASK THE REPAIR SHOP FOR THE OLD HINGE BUT I"M SURE THE ALONG WITH ANOTHER WITNESS FROM MY REGULAR GARAGE CAN TELL YOU WHAT THEY FOUND. I WILL CALL THEM FIRST THING TOMORROW AND SEE IF BY CHANCE THEY STILL HAVE THE OLD HINGE.
NHTSA ODI #10118653
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3
EA98024 · Fuel Leaks From The Vapor Canister
Opened Nov 10, 1998 · Closed Apr 20, 2000
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
In January 1998, GM issued the technical service bulletin describing conditions which may result in fuel leakage from the emission vapor canister.According to the bulletin, when the subject vehicles are parked on an incline, with a full tank of gasoline, fuel can flow into the vapor canister.The remedy is to replace of the vapor canister, both rollover valve assembles, and the associated piping.In April 1998, ODI opened Service Query 98-005 to understand GM's rationale for issuance of a service bulletin on a matter that appeared to result in fuel leakage, an issue that is usually address by conducting a safety recall campaign.On November 10, 1998 the SQ was elevated to an Engineering Analysis (EA98-024) to investigate an alleged defect in the fuel tank rollover valve system in certain 1996 through 1997 Chevrolet Trucks and OMC Full Size 010-030 panel and passenger vans.
SQ97020 · Unintended Release Of The Rear Hatch
Opened Oct 6, 1997 · Closed Nov 19, 1997
Status: closed (inferred from source dates) · Structure
GM REPORTED THAT THIS TSB WAS ORIGINATED AFTER A PLANT ENGINEER EXPERIENCED THE PROBLEM.THIS WAS A PLANT GENERATED COMPLAINT. ODI HAS NO CONSUMER COMPLAINTS.GM REPORTED 6 FROM OWNERS BEING PUZZLED BY THE HATCH AJAR LAMP BEING ILLUMINATED.A SAFETY RELATED DEFECT, NOR A TREND, HAS BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF THE AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA97007 · Steering Shaft Separations
Opened Apr 17, 1997 · Closed Mar 12, 1998
Status: closed (inferred from source dates) · Steering
COUPLING BOLTS, JOINING THE STEERING SHAFT, MAY SEPARATE.IN SOME CASES, TOTAL UNFORESEEN, LOSS OF STEERING CONTROL MAY RESULT.
1996 Chevrolet Chevrolet Truck Problems, Complaints & Recalls | Skip That Year