On [XXX], my vehicle experienced a battery failure detected by its onboard software, significantly reducing propulsion power and disabling charging capabilities. I delivered the vehicle to GM Dealer Bill Pierre Chevrolet in Seattle on the 16th of January and was informed it required a complete battery replacement. Initially, I w…
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On [XXX], my vehicle experienced a battery failure detected by its onboard software, significantly reducing propulsion power and disabling charging capabilities. I delivered the vehicle to GM Dealer Bill Pierre Chevrolet in Seattle on the 16th of January and was informed it required a complete battery replacement. Initially, I was advised the replacement battery would arrive by January 28, 2025, and installation would take approximately two days. As of today, March 19, 2025—62 days after delivering my vehicle to GM—I have received neither an update nor an estimated timeline for repair completion. During a follow-up call earlier this month, Bill Pierre Chevrolet reiterated they have no ETA and suggested I inquire again at the end of the month, though they expressed uncertainty about when the issue might be resolved due to GM's backlog of replacement batteries. Given the length of this delay and continued uncertainty, I am requesting an immediate update and clear guidance regarding the expected completion date for my vehicle’s battery replacement. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Bolt EUV vehicles previously repaired under Recall 21V-650. The installation of advanced diagnostic software may have failed. As such, the high voltage battery could catch fire when charged to full or nearly full capacity.
Consequence & remedy
Consequence: A battery fire increases the risk of injury.
Remedy: Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Dealers will reinstall advanced diagnostic software, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N242470160.
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Bolt EUV vehicles previously repaired under Recall 21V-650. The installation of advanced diagnostic software may have failed. As such, the high voltage battery could catch fire when charged to full or nearly full capacity.
Consequence: A battery fire increases the risk of injury.
Remedy: Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Dealers will reinstall advanced diagnostic software, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N242470160.
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Bolt EUV vehicles previously repaired under Recall 21V-650. The installation of advanced diagnostic software may have failed. As such, the high voltage battery could catch fire when charged to full or nearly full capacity.
Consequence: A battery fire increases the risk of injury.
Remedy: Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Dealers will reinstall advanced diagnostic software, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N242470160.
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles that were previously remedied under recall number 21V-650. The advanced diagnostic software may have been incorrectly installed and fail to detect defective battery modules, possibly resulting in a battery fire.
Consequence & remedy
Consequence: A battery fire increases the risk of injury.
Remedy: Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Dealers will reinstall the advanced diagnostic software, free of charge. Owner notification letters were mailed on August 1, 2024. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's numbers for this recall are N242443000 and N242443002.
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.
Consequence & remedy
Consequence: A battery fire increases the risk of injury.
Remedy: Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Defective battery modules will be replaced by GM, free of charge. Owner notification letters were mailed on October 1, 2021 and June 23, 2023. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. This recall is an expansion of NHTSA recall 21V-560. GM's number for this recall is N212345940.
General Motors, LLC. (GM) is recalling certain 2022 Chevrolet Bolt EV and Bolt EUV vehicles. One of the two fasteners that secure the driver's frontal air bag to the steering wheel may be missing or improperly tightened.
Consequence & remedy
Consequence: An improperly installed air bag may not deploy properly in a crash, increasing the risk of injury.
Remedy: Dealers will inspect and replace as necessary, the driver-side air bag fasteners. If the fasteners cannot be tightened properly, the air bag assembly will be replaced. All repairs will be performed free of charge. Owner notification letters were mailed on July 29, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212340860.
Additional source detail variants (2)
Air Bags:critical Fasteners
General Motors, LLC. (GM) is recalling certain 2022 Chevrolet Bolt EV and Bolt EUV vehicles. One of the two fasteners that secure the driver's frontal air bag to the steering wheel may be missing or improperly tightened.
Consequence: An improperly installed air bag may not deploy properly in a crash, increasing the risk of injury.
Remedy: Dealers will inspect and replace as necessary, the driver-side air bag fasteners. If the fasteners cannot be tightened properly, the air bag assembly will be replaced. All repairs will be performed free of charge. Owner notification letters were mailed on July 29, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212340860.
Air Bags:frontal
General Motors, LLC. (GM) is recalling certain 2022 Chevrolet Bolt EV and Bolt EUV vehicles. One of the two fasteners that secure the driver's frontal air bag to the steering wheel may be missing or improperly tightened.
Consequence: An improperly installed air bag may not deploy properly in a crash, increasing the risk of injury.
Remedy: Dealers will inspect and replace as necessary, the driver-side air bag fasteners. If the fasteners cannot be tightened properly, the air bag assembly will be replaced. All repairs will be performed free of charge. Owner notification letters were mailed on July 29, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212340860.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
2022 Chevrolet Bolt Euv Problems, Complaints & Recalls | Skip That Year