NHTSA owner reports · September 18, 2026 snapshot.
Visibility complaints
10 reportsClear category filter140,000 miles · Nov 30, 2011
Visibility
TL* THE CONTACT OWNS A 2003 CHEVROLET AVALANCHE Z21. THE CONTACT STATED THE BLOWER MOTOR FOR THE HEATER COULD NOT BE TURNED OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST AND STATED THE BLOWER MOTOR AND RESISTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AT THE OWNERS EXPENSE FOR $200. THE MANUFAC…
Read full complaint
TL* THE CONTACT OWNS A 2003 CHEVROLET AVALANCHE Z21. THE CONTACT STATED THE BLOWER MOTOR FOR THE HEATER COULD NOT BE TURNED OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST AND STATED THE BLOWER MOTOR AND RESISTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AT THE OWNERS EXPENSE FOR $200. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
NHTSA ODI #10437792
886,000 miles · Mar 15, 2009
Visibility
I HAVE A 2003 AVALANCHE, I ONLY HAVE HAD THE TRUCK ABOUT A YEAR. I TRUCK HAVE A SHORTAGE IN THE WINDOWS I HAVE PAID TO HAVE THE WINDOWS FIX, AFTER THEY WHERE FIX ABOUT TWO DAYS LATER THEY TELLS ME I HAVE A SHORTAGE IN SOMETHING THAT'S CAUSING MY PASSAGE WINDOWS AND SEATS TO STOP WORKING. MY WINDOWS STOP WORKING ABOUT 3 MONTHS A…
Read full complaint
I HAVE A 2003 AVALANCHE, I ONLY HAVE HAD THE TRUCK ABOUT A YEAR. I TRUCK HAVE A SHORTAGE IN THE WINDOWS I HAVE PAID TO HAVE THE WINDOWS FIX, AFTER THEY WHERE FIX ABOUT TWO DAYS LATER THEY TELLS ME I HAVE A SHORTAGE IN SOMETHING THAT'S CAUSING MY PASSAGE WINDOWS AND SEATS TO STOP WORKING. MY WINDOWS STOP WORKING ABOUT 3 MONTHS AFTER I GOT THE TRUCK, THEY TOLD ME THAT THE WINDOWS WERE NOT UNDER WARRANTY. I NEED TO KNOW WHAT CAN I DO ABOUT THIS I HAVE TALKED TO A LOT OF PEOPLE WHO ARE HAVING THE SAME PROBLEMS. I AM SCARED THAT ITS GOING TO START A FIRE, IT KEEP SHORTEN OUT MY FUELS IN MY FUEL BOX UNDER THE HOOD. *TR
NHTSA ODI #10261896
68,000 miles · Apr 20, 2007
Visibility
TL*THE CONTACT OWNS A 2003 CHEVROLET AVALANCHE. THE FRONT PASSENGER SIDE WINDOW LOCKED IN THE UP POSITION A YEAR AFTER THE VEHICLE WAS PURCHASED. THE FAILURE WAS REPAIRED. ON APRIL 19, 2006, THE FRONT DRIVER SIDE WINDOW LOCKED IN THE DOWN POSITION. THE CONTACT WAS GIVEN A CASE NUMBER FROM CHEVROLET, HOWEVER THE VEHICLE WAS N…
Read full complaint
TL*THE CONTACT OWNS A 2003 CHEVROLET AVALANCHE. THE FRONT PASSENGER SIDE WINDOW LOCKED IN THE UP POSITION A YEAR AFTER THE VEHICLE WAS PURCHASED. THE FAILURE WAS REPAIRED. ON APRIL 19, 2006, THE FRONT DRIVER SIDE WINDOW LOCKED IN THE DOWN POSITION. THE CONTACT WAS GIVEN A CASE NUMBER FROM CHEVROLET, HOWEVER THE VEHICLE WAS NO LONGER COVERED UNDER WARRANTY. THE WINDOWWAS RARELY ROLLED DOWN ,AND CHEVROLET STATED THAT THE LESS THE MOTOR WAS USED THE FASTER IT CAN BECOME WORN. THE CONTACT BELIEVED THAT EXPLANATIONWAS JUST AN EXCUSE. THE CURRENT AND FAILURE MILEAGES WERE 68,000. *AK
NHTSA ODI #10188416
Mileage unknown · Jan 26, 2006
Electrical SystemEngine And Engine CoolingInterior Lighting
PICK A PROBLEM. PIN FROM TRANSMISSION GEARS WERE TOO SHORT FROM THE MANUFACTURER, CAUSING THE TRANSMISSION TO NOT SHIFT PROPERLY. THIS REPAIR WAS DONE AT 8000 MILES. 4 QUARTS. LOW ON OIL WITHIN MONTH OF CHANGING. NO LEAKS AND NO EXPLANATION FROM THE DEALER AS TO WHERE THE OIL WENT. A/C FUNCTIONED IMPROPERLY AFTER TRUCK SURGED AT…
Read full complaint
PICK A PROBLEM. PIN FROM TRANSMISSION GEARS WERE TOO SHORT FROM THE MANUFACTURER, CAUSING THE TRANSMISSION TO NOT SHIFT PROPERLY. THIS REPAIR WAS DONE AT 8000 MILES. 4 QUARTS. LOW ON OIL WITHIN MONTH OF CHANGING. NO LEAKS AND NO EXPLANATION FROM THE DEALER AS TO WHERE THE OIL WENT. A/C FUNCTIONED IMPROPERLY AFTER TRUCK SURGED AT TRAFFIC LIGHT. STILL NO EXPLANATION. REMOTE ENTRY WORKS WHEN IT WANTS TO. INTERIOR LIGHTS PULSE WHEN TRUCK IDILING. HEATER MOTOR FUNCTIONS ACCORDING TO SPEED OF VEHICLE, SLOW WHEN BRAKING AND SPEEDS UP WHEN ACCELERATING. DRIVERS POWER WINDOW STOPPED FUNCTIONING AND STARTED WORKING THE EVENING BEFORE TAKING IT TO THE DEALERSHIP FOR REPAIR. POPPING NOISE FROM EXHAUST JUST AFTER STARTING AND SHUTTING OFF. FROM INSIDE THE VEHICLE WHILE RUNNING I CONTINUOUSLY HEAR COOLING FLUIDS FLOWING. SOMETIMES THE HORN DOES NOT FUNCTION WHILE THE VEHICLE IS TURNED OFF. BRAKING HAS ALWAYS BEEN A PROBLEM FROM DAY ONE. ALWAYS FEELS AS THERE ISN'T ENOUGH BRAKE PRESSURE TO STOP IN A NORMAL DISTANCE. ALONG WITH THE REMOTE ENTRY NOT WORKING THE PERSONAL PRESETS FOR DRIVER 1 MOST OF THE TIME DO NOT OPERATE WITH THE REMOTE ENTRY. I HAVE TO SELECT DRIVER 1 FROM THE INTERIOR TO ENGAGE SETTINGS. BED PLASTICS ARE FADING. BUTTONS FOR RADIO ON THE STEERING WHEEL AND RADIO ARE FLAKING. *AK
NHTSA ODI #10148793
90,000 miles · Jan 3, 2006
Vehicle Speed ControlVisibility
DT: THE CONTACT HAD TWO PROBLEMS WITH VEHICLE. THE FIRST PROBLEM AFFECTED THE SPEEDOMETER GIVING FALSE READINGS. REGARDLESS OF THE SPEED, THE SPEEDOMETER READS 120 MPH. WHEN THE VEHICLE IS IN PARK OR COMPLETELY STOPPED THE SPEEDOMETER READS 60 MPH. THE SECOND PROBLEM INVOLVED THE WINDSHIELD WIPERS. THEY WIPE IN DIFFERENT …
Read full complaint
DT: THE CONTACT HAD TWO PROBLEMS WITH VEHICLE. THE FIRST PROBLEM AFFECTED THE SPEEDOMETER GIVING FALSE READINGS. REGARDLESS OF THE SPEED, THE SPEEDOMETER READS 120 MPH. WHEN THE VEHICLE IS IN PARK OR COMPLETELY STOPPED THE SPEEDOMETER READS 60 MPH. THE SECOND PROBLEM INVOLVED THE WINDSHIELD WIPERS. THEY WIPE IN DIFFERENT DIRECTIONS. ONE WIPER GOES LEFT AND THE OTHER GOES RIGHT. WHEN THIS HAPPENS THE WINDSHIELD WIPERS HIT EACH OTHER IN THE MIDDLE OF THE WINDSHIELD. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, BUT REPAIRS HAVE NOT BEEN MADE. *AK
NHTSA ODI #10146784
44,000 miles · Jan 3, 2006
Vehicle Speed ControlVisibility
DT: THE CONTACT HAD TWO PROBLEMS WITH VEHICLE. THE FIRST ONE AFFECTED THE SPEEDOMETER GIVING FALSE READINGS. REGARDLESS OF THE SPEED, THE SPEEDOMETER READS 120 MPH. WHEN THE VEHICLE IS IN PARK, OR COMPLETELY STOPPED,THE SPEEDOMETER READS 90 MPH. THE SECOND PROBLEM DEALS THE WINDSHIELD WIPERS NOT TURNING OFF INTERMITTENTL…
Read full complaint
DT: THE CONTACT HAD TWO PROBLEMS WITH VEHICLE. THE FIRST ONE AFFECTED THE SPEEDOMETER GIVING FALSE READINGS. REGARDLESS OF THE SPEED, THE SPEEDOMETER READS 120 MPH. WHEN THE VEHICLE IS IN PARK, OR COMPLETELY STOPPED,THE SPEEDOMETER READS 90 MPH. THE SECOND PROBLEM DEALS THE WINDSHIELD WIPERS NOT TURNING OFF INTERMITTENTLY. WHEN THIS HAPPENS SHE PULLS THE FUSE TO GET THE WINDSHIELD WIPERS TO TURN OFF. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, BUT REPAIRS HAVE NOT BEEN MADE. *AK
NHTSA ODI #10146780
Mileage unknown · Nov 1, 2005
Visibility
DT: THE CONTACT STATED THE WINDSHIELD WIPERS WILL NOT TURN OFF. HE HAS NOT CONTACTED THE DEALERSHIP OR MANUFACTURER. WHEN HE STARTED THE VEHICLE THE WINDSHIELD WIPERS CAME ON, HE HAS TO REMOVE THE FUSE TO TURN THEM OFF.*AK
NHTSA ODI #10141449
92,980 miles · Feb 18, 2005
Electrical SystemVisibility
WINDSHELD WIPERS WILL NOT RESPOND TO SWITCH. I'VE BEEN TOLD BY GM SERVICE MANAGERS THAT GM GOT A BATCH OF BAD MOTORS. I'VE TRIED THE 800-222-1020 NUMBER AND WAS TOLD TOUGH OUT OF WARRENTY. MY STEERING COLUMN HAS A CLICKING VIBREATING NOISE AND FEEL WHEN TURNING. I'M TOLD AGAIN BY THE SERVICE MGRS. THAT A NUMBER OF GM PRODUCTS HA…
Read full complaint
WINDSHELD WIPERS WILL NOT RESPOND TO SWITCH. I'VE BEEN TOLD BY GM SERVICE MANAGERS THAT GM GOT A BATCH OF BAD MOTORS. I'VE TRIED THE 800-222-1020 NUMBER AND WAS TOLD TOUGH OUT OF WARRENTY. MY STEERING COLUMN HAS A CLICKING VIBREATING NOISE AND FEEL WHEN TURNING. I'M TOLD AGAIN BY THE SERVICE MGRS. THAT A NUMBER OF GM PRODUCTS HAVE THE SAME PROBLEM BUT IT IS NOT A SAFETY ISSUE."IT'S A LUBERCATION PROBLUM CAUSING THE NOISE AND AGAIN TOUGH. THE WIPER MOTOR COSTS $325.00 AND THE STEERING COLUMN ANOTHER $300.00. MY CAR IS 2 YEARS OLD WITH 93000 MI. THE SPARK PLUGS ARE SUPPOST TO LAST 100,000. WHY IS EVERY THING ELSE FALLING APART? I WAS TOLD THEY WOULD SEND ME A LOYAL CUSTOMER DISCOUNT FOR A NEW GM NO WAY. I'LL BUY A TOYOTA TUNDRA NEXT TIME IF I CAN'T GET SOME RESTITUTION FROM GM. *AK
NHTSA ODI #10110762
6,000 miles · Apr 19, 2004
Electrical SystemService Brakes, HydraulicVisibility
WHILE DRIVING MY 2003 CHEV AVALANCHE DOWN A HILL I REALIZED THAT WHEN I STEPPED ON MY BRAKES, THEY WENT TO THE FLOOR, THE VEHICLE SLOWED DOWN, BUT VERY SLOWLY. I HAVE TOWED MY BOAT WITH THIS VEHICLE IN THE PAST AND I THOUGHT THAT IT WAS HAVING A HARD TIME SLOWING DOWN. I'M AFFRAID THAT IF I HAVE TO STOP QUICKLY THE BRAKES WILL N…
Read full complaint
WHILE DRIVING MY 2003 CHEV AVALANCHE DOWN A HILL I REALIZED THAT WHEN I STEPPED ON MY BRAKES, THEY WENT TO THE FLOOR, THE VEHICLE SLOWED DOWN, BUT VERY SLOWLY. I HAVE TOWED MY BOAT WITH THIS VEHICLE IN THE PAST AND I THOUGHT THAT IT WAS HAVING A HARD TIME SLOWING DOWN. I'M AFFRAID THAT IF I HAVE TO STOP QUICKLY THE BRAKES WILL NOT STOP THE VEHICLE IN TIME. I AM A STATE TROOPER AND I AM VERY FAMILLIAR WITH THE BRAKING SYSTEMS TO INCLUDE ABS. I ONLY HAVE 9000 MILES ON THE VEHICLE AND THIS SHOULDN'T BE HAPPENING. I TOOK THE VEHICLE TO A LOCAL GM DEALERSHIP FOR SEVERAL REPAIRS, I REQUESTED THEM TO CHECK THE BRAKES. I WAS ADVISED BY THE SERVICE MGR THAT THE BRAKES WERE WITHIN GM SPECS. I ASKED HIM WHAT THAT MEANT? HE SAID THAT HE HAD HAD A LADY COME IN SEVERAL WEEKS AGO COMPLAINING OF THE SAME THING AND BECAUSE SHE WOULDN'T GO AWAY HE CONTACTED THE GM ENGINEERS, THEY CAME OUT AND INSPECTED HER BRAKES, THEY TOLD HIM THAT HER BRAKES WERE WITHIN SPECS AND THEY WOULDN'T DO ANYTHING. HE THEN TOLD ME THAT MY BRAKES WERE BETTER THAN HER'S. I ASKED HIM WHAT HE MEANT BY THAT, HE SAID THAT IF HER BRAKES WERE OK THEN MY BRAKES WOULD BE WITHIN SPECS. I TOLD HIM THAT I WASN'T SATISFIED WITH THE WAY THE BRAKES WORKED AND THAT I WANTED HIM TO MAKE A NOTE OF MY DIS-SATISFACTION. HE NEVER WROTE THIS ON MY INVOICE. THE SECOND COMPLAINT IS THAT I HAD ADVISED THE SERVICE DEPARTMENT OF A PROBLEM WITH THE REMOTE CONTROLED OUTSIDE MIRRORS. THEY WERE NOT WORKING THE WAY THEY WERE DESIGNED. I WAS ADVISED THAT IT WAS OPERATOR ERROR. I TOLD THEM THAT I WAS VERY CAPABLE OF READING AND SETTING THE OPERATOR PREFERENCES. I TOLD HIM THAT THIS WAS THE SECOND TIME THAT THE VEHICLE HAD BEEN TO A GM DEALERSHIP FOR THE OUTSIDE MIRRORS NOT WORKING PROPERLY. I HAVE READ ON YOU SERVICE BULLETIN WEB SITE THAT THEIR HAD BEEN ONE ISSUED FOR THIS TYPE OF PROBLEM. I AM ALSO HAVING A PROBLEM WITH THE ALARM SYSTEM, IT DOESN'T SET PROPERLY, THEY AGAIN ADVISED ME THAT IT WAS OPERATOR ERROR. *AK
NHTSA ODI #10066521
Mileage unknown · Nov 3, 2003
Visibility
CONSUMER STATED DRIVER'S SIDE REARVIEW INTERIOR MIRROR AND REARVIEW EXTERIOR MIRROR DO NOT ADJUST ENOUGH TO SEE ONCOMING TRAFFIC. THIS CAUSES POOR VISIBILITY, AND A BLIND SPOT. *AK
NHTSA ODI #10046200
Official recalls
4Apr 22, 2005
ON CERTAIN CREW CAB PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE 2ND ROW CENTER OCCUPANT SEAT BELT ROUTING MAY MAKE IT DIFFICULT TO POSITION THE LAP PORTION OF THE SAFETY BELT LOW AROUND THE HIPS OF OCCUPANTS, ESPECIALLY SMALLER OCCUPANTS, SEATED IN THIS POSITION. APPROPRIATE USE OF A CHILD SEAT OR BOOSTER SEAT, AS RECOMMENDED FOR SMALL CHILDREN, DOES IMPROVE THE FIT CONDITION FOR THIS USER GROUP. IN ADDITION TO INSTRUCTIONS ON PROPER INFANT AND YOUNG CHILD RESTRAINT (WITH CHILD SEATS OR BOOSTERS), SPECIAL VERBIAGE FOR RESTRAINING OLDER CHILD IS INCLUDED IN THE OWNER'S MANUAL. ALSO, THE SUGGESTED SEAT BELT FIT/ROUTING FOR ADULTS, IRRESPECTIVE OF SEATING POSITION, IS DESCRIBED IN THE OWNER'S MANUAL TEXT.
Consequence & remedy
Consequence: A LAP PORTION OF THE SEAT BELT ROUTING THAT IS NOT LOW AND SNUG ON THE HIPS CAN ALLOW THE LAP BELT TO RIDE UP ON AN OCCUPANT'S ABDOMEN INSTEAD OF FITTING LOW AROUND THEIR HIPBONES, AND THEREFORE, CAN EXPOSE THEM TO MORE RISK OF ABDOMINAL AND INTERNAL ORGAN INJURY.
Remedy: DEALERS WILL CUT OPEN THE GUIDE LOOP, REMOVE A PORTION OF THE LOOP, AND THEN THE REMAINING TWO SIDES SHOULD BE FOLDED OVER AND SECURED WITH A RETAINER FREE OF CHARGE. THE RECALL BEGAN ON JULY 21, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, OR HUMMER AT 1-800-732-5493.
Mar 17, 2004
ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE GALVANIZED STEEL TAILGATE SUPPORT CABLES THAT RETAIN THE TAILGATE IN THE FULL OPEN (HORIZONTAL) POSITION MAY CORRODE, WEAKEN, AND EVENTUALLY FRACTURE. IF BOTH CABLES FRACTURED, THE TAILGATE WOULD SUDDENLY DROP AND STRIKE THE TOP SURFACE OF THE REAR BUMPER.
Consequence & remedy
Consequence: ANYONE SITTING OR STANDING ON THE HORIZONTAL SURFACE OF THE TAILGATE WHEN BOTH CABLES FRACTURED COULD BE INJURED BY FALLING FROM THE TAILGATE. ON VEHICLES THAT HAVE HAD THE BUMPER REMOVED, THE TAILGATE MAY DROP EVEN LOWER. ADDITIONALLY, IF THERE IS CARGO ON THE TAILGATE THE CARGO MAY FALL OFF IF THE SUPPORT CABLES FRACTURE.
Remedy: DEALERS WILL REPLACE THE CABLES. INTERIM OWNER NOTIFICATION BEGAN ON APRIL 7, 20004. THE RECALL BEGAN ON SEPTEMBER 24, 2004, WHEN REPLACEMENT PARTS WERE AVAILABLE, AND WILL CONTINUE THROUGH OCTOBER 29, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463, OR VISIT WWW.MYGMLINK.COM, AND ENTER YOUR VEHICLE IDENTIFICATION NUMBER.
Feb 4, 2004
CERTAIN SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND PASSENGER VANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, ?PASSENGER CAR BRAKE SYSTEMS.? SOME OF THESE VEHICLES WERE PRODUCED WITH AN OUT-OF-SPECIFICATION BRAKE HYDRO-BOOST HOUSING RELIEF VALVE BORE.
Consequence & remedy
Consequence: CONSEQUENTLY, THE VALVE O-RING SEAL MAY FRACTURE. STEERING EFFORTS MAY BE SLIGHTLY INCREASED WHILE BRAKING OR PARKING. UNDER CERTAIN DRIVING CONDITIONS, A FRACTURED SEAL MAY REQUIRE A SLIGHT INCREASE IN THE APPLIED BRAKE PEDAL EFFORT TO ACHIEVE THE SAME VEHICLE DECELERATION RATE AS PRIOR TO THE SEAT FRACTURE.
Remedy: DEALERS ARE TO REPLACE THE HYDRO-BOOST RELIEF VALVE. THE RECALL BEGAN ON JUNE 18, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; CHEVROLET AT 1-800-630-2438; GMC AT 1-866-996-9463; OR HUMMER AT 1-866-486-6376.
Jan 27, 2003
ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, VEHICLES, DURING A 30 DEGREE LEFT ANGLE FRONTAL IMPACT OF SUFFICIENT SEVERITY, A TEAR COULD DEVELOP IN THE MID-FRAME CROSS MEMBER AT ITS ATTACHMENT TO THE LEFT FRAME RAIL. IF THE MID-FRAME CROSS MEMBER TEARS DURING FRONTAL IMPACT AND PRODUCES A SHARP EDGE, CONTACT OF THE SHARP EDGE WITH THE FUEL TANK COULD RESULT IN A PUNCTURE OF THE FUEL TANK AND POSSIBLE FUEL LEAKAGE.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A FUEL TANK SHIELD. OWNER NOTIFICATION BEGAN FEBRUARY 20, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-8782.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE10010 · Brake Line Corrosion Failure
Opened Mar 30, 2010 · Closed Jan 5, 2011
Status: closed (inferred from source dates) · Service Brakes, Hydraulic; Service Brakes, Hydraulic:power Assist:hydraulic:hoses, Lines/piping, And Fittings
The Office of Defects Investigation (ODI) received Defect Petition DP10-003 on March 2, 2010, requesting the investigation of model year (MY) 2003 Chevrolet Silverado 2500HD 4WD pickup trucks for corrosion failures of the vehicle brake lines.DP10-003 was granted and on March 30, 2010, Preliminary Evaluation PE10-010 was opened on more than six million model year 1999 through 2003 light trucks and sport utility vehicles manufactured and sold by General Motors Corporation (GM).On July 2, 2010, ODI received GM's response to an information request, which included GM's assessment of the frequency and safety consequences of the alleged defect. GM stated that:(1) the brake system of the subject vehicles is split front/rear and should a brake pipe suddenly fail for any reason, the affected vehicle would be capable of stopping with the pressure supplied by the remaining circuit; (2) the subject vehicles were designed to meet the hydraulic circuit partial failure requirements of Federal Motor Vehicle Safety Standards 105 and 135, Light Vehicle Brake Systems; and (3) should a brake fluid leak occur for any reason, the brake system malfunction indicator lamp (MIL) would illuminate and warn the driver before the brake fluid level was low enough to cause a loss of line pressure.ODI's and GM's analysis indicates that 85 percent of the complaints occurred on vehicles used primarily in States that use salt on the roads during Winter months (Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia and Wisconsin).Overall the complaint rates per 100,000 vehicles for Salt Belt States is 43.0 and Non-Salt Belt is 3.0.In approximately 25 percent of the complaints the brake pipe failure occurred suddenly, with no warning (i.e., no MIL, Brake Fluid Loss Warning), and resulted in extended stopping distances.In 30 of these the increase in stopping distance that resulted was a factor in the crash and in 10 others the vehicle was intentionally steered off the road or into another lane of travel in order to avoid a crash.This investigation has been upgraded to an Engineering Analysis (EA11-001) for subject vehicles sold or currently registered in Salt Belt States to further assess the scope, frequency and safety risks associated with sudden failures of corroded brake pipes that can result in decreased brake effectiveness. ODI will continue to gather information on subject vehicles outside the Salt Belt as well.
Additional source detail variants (2)
Service Brakes, Hydraulic
The Office of Defects Investigation (ODI) received Defect Petition DP10-003 on March 2, 2010, requesting the investigation of model year (MY) 2003 Chevrolet Silverado 2500HD 4WD pickup trucks for corrosion failures of the vehicle brake lines.DP10-003 was granted and on March 30, 2010, Preliminary Evaluation PE10-010 was opened on more than six million model year 1999 through 2003 light trucks and sport utility vehicles manufactured and sold by General Motors Corporation (GM).On July 2, 2010, ODI received GM's response to an information request, which included GM's assessment of the frequency and safety consequences of the alleged defect. GM stated that:(1) the brake system of the subject vehicles is split front/rear and should a brake pipe suddenly fail for any reason, the affected vehicle would be capable of stopping with the pressure supplied by the remaining circuit; (2) the subject vehicles were designed to meet the hydraulic circuit partial failure requirements of Federal Motor Vehicle Safety Standards 105 and 135, Light Vehicle Brake Systems; and (3) should a brake fluid leak occur for any reason, the brake system malfunction indicator lamp (MIL) would illuminate and warn the driver before the brake fluid level was low enough to cause a loss of line pressure.ODI's and GM's analysis indicates that 85 percent of the complaints occurred on vehicles used primarily in States that use salt on the roads during Winter months (Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia and Wisconsin).Overall the complaint rates per 100,000 vehicles for Salt Belt States is 43.0 and Non-Salt Belt is 3.0.In approximately 25 percent of the complaints the brake pipe failure occurred suddenly, with no warning (i.e., no MIL, Brake Fluid Loss Warning), and resulted in extended stopping distances.In 30 of these the increase in stopping distance that resulted was a factor in the crash and in 10 others the vehicle was intentionally steered off the road or into another lane of travel in order to avoid a crash.This investigation has been upgraded to an Engineering Analysis (EA11-001) for subject vehicles sold or currently registered in Salt Belt States to further assess the scope, frequency and safety risks associated with sudden failures of corroded brake pipes that can result in decreased brake effectiveness. ODI will continue to gather information on subject vehicles outside the Salt Belt as well.
Service Brakes, Hydraulic:power Assist:hydraulic:hoses, Lines/piping, And Fittings
The Office of Defects Investigation (ODI) received Defect Petition DP10-003 on March 2, 2010, requesting the investigation of model year (MY) 2003 Chevrolet Silverado 2500HD 4WD pickup trucks for corrosion failures of the vehicle brake lines.DP10-003 was granted and on March 30, 2010, Preliminary Evaluation PE10-010 was opened on more than six million model year 1999 through 2003 light trucks and sport utility vehicles manufactured and sold by General Motors Corporation (GM).On July 2, 2010, ODI received GM's response to an information request, which included GM's assessment of the frequency and safety consequences of the alleged defect. GM stated that:(1) the brake system of the subject vehicles is split front/rear and should a brake pipe suddenly fail for any reason, the affected vehicle would be capable of stopping with the pressure supplied by the remaining circuit; (2) the subject vehicles were designed to meet the hydraulic circuit partial failure requirements of Federal Motor Vehicle Safety Standards 105 and 135, Light Vehicle Brake Systems; and (3) should a brake fluid leak occur for any reason, the brake system malfunction indicator lamp (MIL) would illuminate and warn the driver before the brake fluid level was low enough to cause a loss of line pressure.ODI's and GM's analysis indicates that 85 percent of the complaints occurred on vehicles used primarily in States that use salt on the roads during Winter months (Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia and Wisconsin).Overall the complaint rates per 100,000 vehicles for Salt Belt States is 43.0 and Non-Salt Belt is 3.0.In approximately 25 percent of the complaints the brake pipe failure occurred suddenly, with no warning (i.e., no MIL, Brake Fluid Loss Warning), and resulted in extended stopping distances.In 30 of these the increase in stopping distance that resulted was a factor in the crash and in 10 others the vehicle was intentionally steered off the road or into another lane of travel in order to avoid a crash.This investigation has been upgraded to an Engineering Analysis (EA11-001) for subject vehicles sold or currently registered in Salt Belt States to further assess the scope, frequency and safety risks associated with sudden failures of corroded brake pipes that can result in decreased brake effectiveness. ODI will continue to gather information on subject vehicles outside the Salt Belt as well.
DP05009 · Parking Brake Failure
Opened Dec 20, 2005 · Closed May 31, 2006
Status: closed (inferred from source dates) · Parking Brake; Parking Brake:conventional; Parking Brake:conventional:mechanical
ODI'S REVIEW OF COMPLAINT DATA RECEIVED SINCE THE CLOSE OF EA04-011 REVEALED NO INDICATION THAT THE INVESTIGATION SHOULD BE RE-OPENED.MORE DETAILS CAN BE FOUND IN THE FEDERAL REGISTER NOTICE ENCLOSED IN THE DP05-009 PUBLIC FILE.ODI RESERVES THE RIGHT TO REOPEN THE INVESTIGATION IN THE FUTURE SHOULD CONDITIONS WARRANT.
Additional source detail variants (3)
Parking Brake:conventional
ODI'S REVIEW OF COMPLAINT DATA RECEIVED SINCE THE CLOSE OF EA04-011 REVEALED NO INDICATION THAT THE INVESTIGATION SHOULD BE RE-OPENED.MORE DETAILS CAN BE FOUND IN THE FEDERAL REGISTER NOTICE ENCLOSED IN THE DP05-009 PUBLIC FILE.ODI RESERVES THE RIGHT TO REOPEN THE INVESTIGATION IN THE FUTURE SHOULD CONDITIONS WARRANT.
Parking Brake:conventional:mechanical
ODI'S REVIEW OF COMPLAINT DATA RECEIVED SINCE THE CLOSE OF EA04-011 REVEALED NO INDICATION THAT THE INVESTIGATION SHOULD BE RE-OPENED.MORE DETAILS CAN BE FOUND IN THE FEDERAL REGISTER NOTICE ENCLOSED IN THE DP05-009 PUBLIC FILE.ODI RESERVES THE RIGHT TO REOPEN THE INVESTIGATION IN THE FUTURE SHOULD CONDITIONS WARRANT.
Parking Brake
ODI'S REVIEW OF COMPLAINT DATA RECEIVED SINCE THE CLOSE OF EA04-011 REVEALED NO INDICATION THAT THE INVESTIGATION SHOULD BE RE-OPENED.MORE DETAILS CAN BE FOUND IN THE FEDERAL REGISTER NOTICE ENCLOSED IN THE DP05-009 PUBLIC FILE.ODI RESERVES THE RIGHT TO REOPEN THE INVESTIGATION IN THE FUTURE SHOULD CONDITIONS WARRANT.
EA04012 · Hydraulic Pump Failres
Opened Apr 30, 2004 · Closed Feb 28, 2005
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:power Assist; Steering:hydraulic Power Assist System
GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.
Additional source detail variants (2)
Service Brakes, Hydraulic:power Assist
GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.
Steering:hydraulic Power Assist System
GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.
EA04005 · Tailgate Cable Breakage
Opened Feb 19, 2004 · Closed Sep 28, 2004
Status: closed (inferred from source dates) · Latches/locks/linkages:tailgate:latch; Structure:body:tailgate ; Structure:body:tailgate:hinge And Attachments
GENERAL MOTORS FILED A DEFECT NOTICE 04V-129 ON MARCH 17, 2004, WHICH OUTLINES A PROGRAM TO REPLACE THE TAILGATE CABLES INSTALLED IN AFFECTED MODEL YEAR 2000-2004 VEHICLES.REFER TO ODI'S CLOSING REPORT FOR EA04-005 FOR ADDITIONAL INFORMATION.ODI IS AWARE OF REPORTS OF TAILGATE CABLE BREAKAGE OCCURRING IN MODEL YEAR 1999 AND EARLIER VEHICLES.THESE VEHICLES WERE EQUIPPED WITH SIMILAR TAILGATE CABLES AS ADDRESSED BY 04V-129, BUT ARE NOT BEING ADDRESSED BY CAMPAIGN O4V-129.ODI IS INITIATING A SEPARATE INVESTIGATION TO ADDRESS THESE VEHICLES.THE COMPLAINT-INJURY-FATALITY STATISTICS SUMMARIZED ABOVE PERTAIN TO MODEL YEAR 2000-2004 VEHICLES. THE COMPLAINT-INJURY STATISTICS FOR MODEL YEAR 1999 AND EARLIER VEHICLES ARE SUMMARIZED ON THE OPENING RESUME FOR THAT INVESTIGATION.
Additional source detail variants (6)
Latches/locks/linkages:tailgate:latch
GENERAL MOTORS FILED A DEFECT NOTICE 04V-129 ON MARCH 17, 2004, WHICH OUTLINES A PROGRAM TO REPLACE THE TAILGATE CABLES INSTALLED IN AFFECTED MODEL YEAR 2000-2004 VEHICLES.REFER TO ODI'S CLOSING REPORT FOR EA04-005 FOR ADDITIONAL INFORMATION.ODI IS AWARE OF REPORTS OF TAILGATE CABLE BREAKAGE OCCURRING IN MODEL YEAR 1999 AND EARLIER VEHICLES.THESE VEHICLES WERE EQUIPPED WITH SIMILAR TAILGATE CABLES AS ADDRESSED BY 04V-129, BUT ARE NOT BEING ADDRESSED BY CAMPAIGN O4V-129.ODI IS INITIATING A SEPARATE INVESTIGATION TO ADDRESS THESE VEHICLES.THE COMPLAINT-INJURY-FATALITY STATISTICS SUMMARIZED ABOVE PERTAIN TO MODEL YEAR 2000-2004 VEHICLES. THE COMPLAINT-INJURY STATISTICS FOR MODEL YEAR 1999 AND EARLIER VEHICLES ARE SUMMARIZED ON THE OPENING RESUME FOR THAT INVESTIGATION.
Latches/locks/linkages:tailgate:latch
GENERAL MOTORS FILED A DEFECT NOTICE 04V-129 ON MARCH 17, 2004, WHICH OUTLINES A PROGRAM TO REPLACE THE TAILGATE CABLES INSTALLED IN AFFECTED MODEL YEAR 2000-2004 VEHICLES.REFER TO ODI'S CLOSING REPORT FOR EA04-005 FOR ADDITIONAL INFORMATION.ODI IS AWARE OF REPORTS OF TAILGATE CABLE BREAKAGE OCCURRING IN MODEL YEAR 1999 AND EARLIER VEHICLES.THESE VEHICLES WERE EQUIPPED WITH SIMILAR TAILGATE CABLES AS ADDRESSED BY 04V-129, BUT ARE NOT BEING ADDRESSED BY CAMPAIGN O4V-129.ODI IS INITIATING A SEPARATE INVESTIGATION TO ADDRESS THESE VEHICLES.THE COMPLAINT-INJURY-FATALITY STATISTICS SUMMARIZED ABOVE PERTAIN TO MODEL YEAR 2000-2004 VEHICLES. THE COMPLAINT-INJURY STATISTICS FOR MODEL YEAR 1999 AND EARLIER VEHICLES ARE SUMMARIZED ON THE OPENING RESUME FOR THAT INVESTIGATION.
Structure:body:tailgate
GENERAL MOTORS FILED A DEFECT NOTICE 04V-129 ON MARCH 17, 2004, WHICH OUTLINES A PROGRAM TO REPLACE THE TAILGATE CABLES INSTALLED IN AFFECTED MODEL YEAR 2000-2004 VEHICLES.REFER TO ODI'S CLOSING REPORT FOR EA04-005 FOR ADDITIONAL INFORMATION.ODI IS AWARE OF REPORTS OF TAILGATE CABLE BREAKAGE OCCURRING IN MODEL YEAR 1999 AND EARLIER VEHICLES.THESE VEHICLES WERE EQUIPPED WITH SIMILAR TAILGATE CABLES AS ADDRESSED BY 04V-129, BUT ARE NOT BEING ADDRESSED BY CAMPAIGN O4V-129.ODI IS INITIATING A SEPARATE INVESTIGATION TO ADDRESS THESE VEHICLES.THE COMPLAINT-INJURY-FATALITY STATISTICS SUMMARIZED ABOVE PERTAIN TO MODEL YEAR 2000-2004 VEHICLES. THE COMPLAINT-INJURY STATISTICS FOR MODEL YEAR 1999 AND EARLIER VEHICLES ARE SUMMARIZED ON THE OPENING RESUME FOR THAT INVESTIGATION.
Structure:body:tailgate
GENERAL MOTORS FILED A DEFECT NOTICE 04V-129 ON MARCH 17, 2004, WHICH OUTLINES A PROGRAM TO REPLACE THE TAILGATE CABLES INSTALLED IN AFFECTED MODEL YEAR 2000-2004 VEHICLES.REFER TO ODI'S CLOSING REPORT FOR EA04-005 FOR ADDITIONAL INFORMATION.ODI IS AWARE OF REPORTS OF TAILGATE CABLE BREAKAGE OCCURRING IN MODEL YEAR 1999 AND EARLIER VEHICLES.THESE VEHICLES WERE EQUIPPED WITH SIMILAR TAILGATE CABLES AS ADDRESSED BY 04V-129, BUT ARE NOT BEING ADDRESSED BY CAMPAIGN O4V-129.ODI IS INITIATING A SEPARATE INVESTIGATION TO ADDRESS THESE VEHICLES.THE COMPLAINT-INJURY-FATALITY STATISTICS SUMMARIZED ABOVE PERTAIN TO MODEL YEAR 2000-2004 VEHICLES. THE COMPLAINT-INJURY STATISTICS FOR MODEL YEAR 1999 AND EARLIER VEHICLES ARE SUMMARIZED ON THE OPENING RESUME FOR THAT INVESTIGATION.
Structure:body:tailgate:hinge And Attachments
GENERAL MOTORS FILED A DEFECT NOTICE 04V-129 ON MARCH 17, 2004, WHICH OUTLINES A PROGRAM TO REPLACE THE TAILGATE CABLES INSTALLED IN AFFECTED MODEL YEAR 2000-2004 VEHICLES.REFER TO ODI'S CLOSING REPORT FOR EA04-005 FOR ADDITIONAL INFORMATION.ODI IS AWARE OF REPORTS OF TAILGATE CABLE BREAKAGE OCCURRING IN MODEL YEAR 1999 AND EARLIER VEHICLES.THESE VEHICLES WERE EQUIPPED WITH SIMILAR TAILGATE CABLES AS ADDRESSED BY 04V-129, BUT ARE NOT BEING ADDRESSED BY CAMPAIGN O4V-129.ODI IS INITIATING A SEPARATE INVESTIGATION TO ADDRESS THESE VEHICLES.THE COMPLAINT-INJURY-FATALITY STATISTICS SUMMARIZED ABOVE PERTAIN TO MODEL YEAR 2000-2004 VEHICLES. THE COMPLAINT-INJURY STATISTICS FOR MODEL YEAR 1999 AND EARLIER VEHICLES ARE SUMMARIZED ON THE OPENING RESUME FOR THAT INVESTIGATION.
Structure:body:tailgate:hinge And Attachments
GENERAL MOTORS FILED A DEFECT NOTICE 04V-129 ON MARCH 17, 2004, WHICH OUTLINES A PROGRAM TO REPLACE THE TAILGATE CABLES INSTALLED IN AFFECTED MODEL YEAR 2000-2004 VEHICLES.REFER TO ODI'S CLOSING REPORT FOR EA04-005 FOR ADDITIONAL INFORMATION.ODI IS AWARE OF REPORTS OF TAILGATE CABLE BREAKAGE OCCURRING IN MODEL YEAR 1999 AND EARLIER VEHICLES.THESE VEHICLES WERE EQUIPPED WITH SIMILAR TAILGATE CABLES AS ADDRESSED BY 04V-129, BUT ARE NOT BEING ADDRESSED BY CAMPAIGN O4V-129.ODI IS INITIATING A SEPARATE INVESTIGATION TO ADDRESS THESE VEHICLES.THE COMPLAINT-INJURY-FATALITY STATISTICS SUMMARIZED ABOVE PERTAIN TO MODEL YEAR 2000-2004 VEHICLES. THE COMPLAINT-INJURY STATISTICS FOR MODEL YEAR 1999 AND EARLIER VEHICLES ARE SUMMARIZED ON THE OPENING RESUME FOR THAT INVESTIGATION.
Illustration