2009 Chevrolet Avalanche 1500

MY 2009 AVALANCHE LTZ HAS A DASH THAT HAS CRACKED COMPLETELY IN HALF, PLUS IS CRACKING ON THE AIRBAG PASSENGER SURROUND. MY CONCERN OTHER THAN SHRAPNEL IN THE EVENT THE AIRBAG DEPLOYS IS LOSS OF STEERING CONTROL WHEN THE DASH PIECES LODGE THEMSELVES BETWEEN THE STEERING WHEEL WHILE THE VEHICLE IS IN MOTION. THE DASH HAS NEVER BEEN ABUSED OR DAMAGED BY THE OWNER IN ANY WAY, AND THIS IS CLEARLY A MANUFACTURER DEFECT. ALMOST WITHOUT EXCEPTION I HAVE NOTICED THIS DEFECT IN EVERY TRUCK OF THIS TYPE. PLEASE HAVE AN AGENT CONTACT ME IF ADDITIONAL INFORMATION IS NECESSARY. MY LOCAL DEALER WANTS $1600 TO REPAIR THEIR DEFECT.

MAJOR DASH CRACKING ABOVE THE INSTRUMENT CLUSTER ON BOTH SIDES OF THE DASH HUMP. 3-4" CRACK ON THE LEFT OF THE HUMP, APPROX 6-8" ON THE RIGHT. ANOTHER CRACK STARTING AT THE MIDDLE OF THE DASH, GOING THROUGH THE DASH MOUNTED SPEAKER OPENING FROM THE FRONT VENTS ALL THE WAY TO THE WOOD TRIM ABOVE THE RADIO (6-8"). ANOTHER CRACK TO THE FRONT LEFT OF THE AIRBAG, APPROX 2" LONG. RATTLING ON EVERY LITTLE BUMP. I BELIEVE THIS HAS ALSO COMPROMISED SOME OF THE ELECTRICAL SYSTEMS THAT CONTROL THE DOOR LOCKS AND WINDOWS. SEVERAL OF THE CRACKS WERE NOTICED IN THE MORNING BEFORE MOVING THE VEHICLE AND WERE NOT SEEN THE PREVIOUS NIGHT.

MY TRUCK HAS 2 MAJOR CRACKS ON THE DASH THAT JUST APPEARED WITHIN THE LAST 6 MONTHS. I HAVE OWNED THE VEHICLE SINCE JULY 2013. ONE IS RIGHT IN FRONT OF THE DRIVERS SEAT ON THE DASH AND CRACKS FROM MY DISPLAY BEHIND MY STEERING WHEEL ALL THE WAY TO THE WINDSHIELD. THE SECOND CRACK IN THE DASH IS IN FRONT OF THE PASSENGERS SEAT AND RUNS INTO THE AIRBAG. ALL GM MODEL SUV/TRUCKS FROM 2007-2013 ARE HAVING THE SAME PROBLEM! I DO NOT UNDERSTAND WHY GM WILL NOT RECALL THIS ISSUE. IF EITHER OF MY AIR BAGS HAVE TO DEPLOY, WE COULD GET KILLED BY THE SHARP CRACKED SHARDS BUSTING OUT OF THE DASH AND STABBING US. I BOUGHT THIS SPECIFIC VEHICLE WHEN MY FIRST BORN SON WAS 1 MONTH OLD BECAUSE I WAS DRIVING A LITTLE HONDA CIVIC AND WANTED SOMETHING SAFER FOR MY CHILD. NOW HE IS 2 1/2 AND I ALSO HAVE A SECOND SON NOW THAT JUST TURNED 6 MONTHS. I'M DISAPPOINTED IN CHEVY FOR NOT FIXING THIS PROBLEM WHEN ITS GOING TO CAUSE A DEATH! IT WOULD BE REALLY UNFORTUNATE IF MY CHILDREN OR ONE OF THEIR PARENTS GET KILLED BECAUSE OF THIS DASH ISSUE. GM WILL DO NOTHING TO FIX THE PROBLEM AND WANTS TO CHARGE 1300.00 TO FIX IT!!

CRACK IN DASH NEXT TO THE AIRBAG. DASH BOARD BECOMES UN ATTACHED BETWEEN MOLDS, CAUSING THE AIRBAG DEPLOYMENT AREA TO BOUNCE AND BECOME UNSTABLE WHICH MAY LEAD TO IMPROPER DEPLOYMENT SINCE THE SHIFTING AND DETERIORATION OF SUPPORTIVE MOLDINGS AND PLASTICS CAN NOT SUPPORT THE DEPLOYMENT OF THE AIR BAG. THE CRACK HAPPENED WHILE THE VEHICLE WAS STATIONARY AT A STOPLIGHT ON A FULL SUN DAY, WARM DAY. MY VEHICLE HAS ONLY 18000 MIES.