2018 CAN-AM Spyder F3

The affected part is the engine output shaft, which is part of the vehicle’s powertrain and propulsion system. BRP issued Recall 24V-728 for this defect, stating that the shaft can break and cause a sudden loss of propulsion, creating a safety hazard. I received the recall notice in April 2025 and have been unable to safely operate the vehicle since then. I contacted every authorized Can-Am dealer within 150 miles, but all confirmed they could not perform the recall repair because replacement parts were unavailable. The first available dealer, Team Mancuso Powersports Southwest, accepted the vehicle on September 23, 2025, and has now had it for over three weeks with no estimated repair date. Several dealers have indicated that this is a nationwide parts shortage, suggesting the manufacturer has not supplied recall parts to service centers. BRP Customer Relations confirmed that parts are back ordered with no ETA and cited border and customs delays as the reason. As a result, my vehicle has been inoperable for over five months, and the defect remains unresolved. The manufacturer has not provided a repair, replacement, or refund as required under federal recall law (49 U.S.C. §30120). This delay affects my safety and that of other riders since the recall defect directly impacts vehicle propulsion. I am requesting NHTSA to investigate BRP’s handling of Recall 24V-728 and ensure the manufacturer provides a timely, lawful remedy to affected owners.

While driving on a straight stretch of highway at posted highway speeds of 75mph, no additional acceleration, torque, turning, or high rpms, my bike experienced a sudden jolt and immediate loss of propulsion. I was able to pull to the side of the highway to find my front left drive shaft had completely sheared off, the front sproket (currently under recall, which has not yet been replaced according to my dealer's service records) thankfully was caught by the frame underneath or it could have flown out into traffic and hit the other biker behind me or other traffic, or causing me to crash. My drive belt remained fully in tact but was dislodged and dragging, another risk factor for crash. There was absolutely NO warning indicators, lamps, warning lights, messages at all. I definitely felt my life was at risk with this issue. The bike has only 8400 miles on it. Upon additional research online, it shows others have had this same issue and have stated possible casting defects of the drive shaft from the manufacturer. I have the parts currently in my posession, and have an appointment June 26, 2024 with the dealer for inspection.