2024 Cadillac XT4

Backup camera does not function at night. The issue appeared on day one, the car was leased in this condition in July 2024. The problem has been reported to and known by the dealership and witnessed by the sales manager at King O’Rourke dealership in Smithtown NY. The first record of written correspondence is shared in a photo of an email September 2024. If it’s dark outside without bright street lights it is literally black on the screen. It has also been inspected by the service department and the recent email is attached . They gave me my car back without fixing it the first time. I brought it back again and they changed the camera and updated the software. They said saw the dark screen at night. GM is telling the dealership to test another car of the same make and color. The dealer stated that in the meantime they cannot give me another loaner while they figure out how to fix the problem because GM said it’s functioning normally (photo of email attached). I am currently driving the car and live on a very dark street. This is VERY unsafe and GM is not taking this seriously.

Driver's and passengers' front windows. When driving in sunlight the windows are hazy/milky. Inspected by dealership. There are no warning lamps, messages or other systems 1st appeared July 29, 2024 Have brought the vehicle on numerous occasions to the dealership for this issue. When driving during daytime in sunlight both driver's window and front passenger window are hazy/milky. Dealership states they cannot replicate the issue. There is nothing to replicate, the haze and milky substance are on the windows.