Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 5 of 20 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Exterior Lighting. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
1 crash reports0 fire reports0 injury reports
What owners actually said
20 reports
Mileage unknown · Jul 3, 2026
Electrical SystemEnginePower Train
I took my suv in for diagnostics to a certified GM dealership at least twice while still under warranty. The check engine light was on, the car was behaving abnormally as well as making unusual concerning noises. The dealership sent me away saying no codes showed up and they couldn’t find a problem.The light would come on and …
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I took my suv in for diagnostics to a certified GM dealership at least twice while still under warranty. The check engine light was on, the car was behaving abnormally as well as making unusual concerning noises. The dealership sent me away saying no codes showed up and they couldn’t find a problem.The light would come on and off sporadically. I took screen shots of my dashboard every time the light came on. Within months of my warranty expiring xI was traveling to IL 1.5 hours from home on I-90 during heavy traffic. Suddenly the dashboard provided extensive messages ex: engine overheating, idle engine, etc and I could not get the rpm’s over 68, then 65; then 60; then 58 etc. I pulled over to let the engine cool on the side of a four lane bumper to bumper interstate environment alone. I had to have the car towed back from Elgin on my dime and took it into the same dealership where this time I spent 1700 on what I recall being told “engine coolant repair” as they claim small leak. Less than a month later the check engine light came back on so I took it back to the dealership. My Cadillac app was registering the same alertmas before the fix : engine coolant system. Dealership said it was a blown head gasket (something about cyl 1) sep from what they worked on for the 1700 and ate wanting over 3700 for this repair. My car was I believe months out of manufacturer warranty though I complained multiple times of concerns and because it is a “separate” issue from May repair and no year warranty from them either . 7 day wait for replacement part alone. I had car towed directly from dealership it was at to a mom n pop auto repair center in town awaiting full diagnostics, preserving “evidence” I learned online my particular suv (2019 Cadillac xt4 premium luxury) is known to have engine and other issues that don’t register codes and likely over 90% chance related to misdiagnosis or a band aid repair. *i have screenshots of dash, “my caddy”app alerts, etc*
NHTSA ODI #11748115
Mileage unknown · May 20, 2026
EngineUnknown Or Other
Recently went to my local Sewell dealership for my routine oil change. With an oil change they do a complimentary multipoint inspection. During the inspection they noticed that my camshaft carrier was leaking and needed to be resealed. The resealing of the camshaft carrier would be around $4,000. I don’t have that kind of money …
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Recently went to my local Sewell dealership for my routine oil change. With an oil change they do a complimentary multipoint inspection. During the inspection they noticed that my camshaft carrier was leaking and needed to be resealed. The resealing of the camshaft carrier would be around $4,000. I don’t have that kind of money laying around especially in this economy. I just got a new place and I can’t Afford to spend $4,0000 right now. I did some research online and apparently this is a common issue with Cadillac cars. I reached out to other Cadillac owners and they advised me to submit a complaint with the NTHSA due to the frequency of this issue across Cadillac cars. Will there be some type of reimbursement/recall to fix this issue because if it happening across multiple Cadillac cars no matter the make or model, this should be on GM/Cadillac to fix and not the consumer.
NHTSA ODI #11738927
Mileage unknown · Mar 18, 2026
Engine
I took my car is for service at the Cadillac dealership and they stated there was an oil leak from the camshaft carrier. When I asked more questions they stated it was a fairly common problem with the XT4 and a few other models where there was a faulty seal at the "T-joint" (cam carrier T-joint). My car is no longer under warran…
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I took my car is for service at the Cadillac dealership and they stated there was an oil leak from the camshaft carrier. When I asked more questions they stated it was a fairly common problem with the XT4 and a few other models where there was a faulty seal at the "T-joint" (cam carrier T-joint). My car is no longer under warranty, but had under 26000 miles at the time. There were no warnings or symptoms. I would not have not if the dealer had not told me. The cost was estimated at $3254.45. If this is a common problem, why isn't there a recall?
NHTSA ODI #11725277
Mileage unknown · Jan 8, 2026
Engine
During oil change Cadillac mechanic noted camshaft oil seal leak. Video was provided. Mileage on car is 51,534 at that time. I feel that this is too premature and repair requires pulling the engine. Very expensive. Quote was $4,597
NHTSA ODI #11709711
Mileage unknown · Nov 4, 2025
Engine
At around 17,000 miles the timing chain tensioner went bad. At cold start up you could hear the timing chain hitting the 'guide' until the oil pressure built up and provided enough tension. I was covered by an aftermarket warranty - which paid all the labor ($1700). I had to pay a $100 deductible -along for the parts ($300). I …
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At around 17,000 miles the timing chain tensioner went bad. At cold start up you could hear the timing chain hitting the 'guide' until the oil pressure built up and provided enough tension. I was covered by an aftermarket warranty - which paid all the labor ($1700). I had to pay a $100 deductible -along for the parts ($300). I feel that this should be looked into and Cadillac should replace any tensioner that might be defective- since this could cause catastrophic engine failure. If you check - it does appear the 'new tensioner' part number is a revision- indicating Cadillac probably knows the old part number was defective!
NHTSA ODI #11697406
Mileage unknown · Oct 16, 2025
Exterior Lighting
The passenger side DRL/turn signal is dim causing the vehicle visability to be reduced and other drivers unable to see turn indications, increasing the risk of crash. The design of the unit places undue heat near the circuit board causing the unit to fail. The driver's side does not have this issue. This is a known issue with …
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The passenger side DRL/turn signal is dim causing the vehicle visability to be reduced and other drivers unable to see turn indications, increasing the risk of crash. The design of the unit places undue heat near the circuit board causing the unit to fail. The driver's side does not have this issue. This is a known issue with many post on forums on it.
NHTSA ODI #11693817
75,000 miles · Oct 2, 2025
Exterior Lighting
The contact owns a 2019 Cadillac XT4. The contact stated that while the vehicle was parked, the contact exited the vehicle and became aware that the daytime running light was out on the driver’s and passenger’s side. Neither the dealer nor an independent mechanic was contacted. No warning light was illuminated. The vehicle was …
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The contact owns a 2019 Cadillac XT4. The contact stated that while the vehicle was parked, the contact exited the vehicle and became aware that the daytime running light was out on the driver’s and passenger’s side. Neither the dealer nor an independent mechanic was contacted. No warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 75,000.
NHTSA ODI #11691036
Mileage unknown · Sep 27, 2025
Exterior Lighting
Both running light modules failed due to overheating because there was no heatsink thermal compound installed on either unit. They had to be replaced. Repair was successful.
NHTSA ODI #11690054
Mileage unknown · Aug 12, 2025
Electrical SystemEngine
My water pump failed do to a cover that fell off during driving on a rainy day and water got inside the chip board and fried my water pump and car engine reduced speed all suddenly almost got hit on the back by another vehicle do to speed reduced and stalled do to engine overheating
NHTSA ODI #11680229
Mileage unknown · Dec 2, 2024
Fuel/propulsion System
HAD A CHECK ENGINE LIGHT OCCUR AFTER A DEALER WARRANTY INSTALLED ENGINE. THE DTC CODE WAS "PO496". THIS TURNED OUT TO BE A PARGE PUMP FAILURE. VEHICLE IS 4 YEARS AND 9 MONTHS OLD, MILAGE AT 34285. DEALER SAYING THAT PART IS NOT COVERED ANY LONGER UNDER WARRANTIES OF ANY TYPE. THE REPAIR COST ME $671.89. THIS IS AN EXTREMELY EAR…
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HAD A CHECK ENGINE LIGHT OCCUR AFTER A DEALER WARRANTY INSTALLED ENGINE. THE DTC CODE WAS "PO496". THIS TURNED OUT TO BE A PARGE PUMP FAILURE. VEHICLE IS 4 YEARS AND 9 MONTHS OLD, MILAGE AT 34285. DEALER SAYING THAT PART IS NOT COVERED ANY LONGER UNDER WARRANTIES OF ANY TYPE. THE REPAIR COST ME $671.89. THIS IS AN EXTREMELY EARLY FAILURE OF AN EMMISIONS CONTROL COMPONENT.
General Motors, LLC (GM) is recalling certain 2019-2020 Cadillac XT4 vehicles equipped with the optional Surround Vision feature. The video processing module (VPM) may lose communication with the rearview camera, causing a loss of the rearview camera image.
Consequence & remedy
Consequence: Failure of the rearview camera image to display can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the VPM software or replace the VPM, as necessary, free of charge. An interim owner notification letter informing owners of the safety defect was mailed January 17, 2023. Owner notification letters were mailed February 3, 2023. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222373320. .
General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Consequence & remedy
Consequence: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
Remedy: Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.
Additional source detail variants (2)
Seat Belts:rear/other:retractor
General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Consequence: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
Remedy: Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.
Seat Belts:critical Fasteners
General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Consequence: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
Remedy: Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Consequence & remedy
Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2019 Cadillac XT4 Problems, Complaints & Recalls | Skip That Year