2016 Cadillac Srx

EXTERIOR LIGHTING: THE HEAD LIGHT LOW BEAMS ON THIS VEHICLE ARE INFERIOR AND A SAFETY HAZARD. THEY DO NOT ILLUMINATE FAR ENOUGH IN FRONT OF THE CAR AND ARE NOT BRIGHT ENOUGH. I HAVE HIT SEVERAL CURBS AT NIGHT JUST BECAUSE YOU JUST CAN'T SEE THEM GOING AROUND CURBS OR AT INTERSECTIONS WITH THE LIGHTS ON THIS SUV. TALKED TO DEALER ABOUT REPLACEMENT WITH AUTO PART STORE HEADLAMPS, AND THE RESPONSE WAS IT WOULD VOID WARRANTY ON THE HEAD LIGHTS (BREAK THE SEAL) AND WOULD COST SEVERAL THOUSAND DOLLARS. AND WOULD NOT IMPROVE THE LIGHTING. LIKE OTHERS, I DRIVE WITH MY HIGH BEAMS ON, EVEN IN THE CITY SO I CAN SEE PEDESTRIANS AND CURBS. GM SHOULD RECALL THESE HEADLAMPS AND REPLACE FOR FREE BEFORE PEOPLE START GETTING KILLED.

TL* THE CONTACT OWNS A 2016 CADILLAC SRX. WHILE DRIVING AT NIGHT WITH THE LOW BEAM HEADLIGHTS ACTIVATED, THE CONTACT HAD DIFFICULTY SEEING THE ROAD AHEAD. TOM KELLEY CADILLAC (811 AVE OF AUTOS, FORT WAYNE, IN 46804) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 32,000.

WE ARE HAVING ISSUES WITH THE LOW BEAM HEAD LAMPS. THEY ARE NOT SAFE!! WE HAVE CONTACTED THE DEALER ON SEVERAL OCCASIONS FOR HELP, ONLY TO GET A "IT'S NOT OUR PROBLEM" RESPONSE. GM IS SURELY AWARE, AS A SEARCH FOR HELP WITH THE ISSUE POPS UP MANY COMPLAINTS AND POSSIBLE CLASS ACTION LAW SUITS CURRENTLY IN THE WORKS. WHAT BRINGS ME HERE NOW IS, MY WIFE RECENTLY DONE SOME SERIOUS DAMAGE TO THE CAR AND MINOR PERSONAL INJURY WHEN SHE HIT AN OBJECT IN THE ROAD THAT COULD HAVE AND SHOULD HAVE BEEN AVOIDED IF SHE COULD HAVE SEEN IT!! WE ARE JUST THANKFUL THIS WAS NOT A PERSON. I WOULD GLADLY TESTIFY THAT THIS COULD ACTUALLY BE A POSSIBILITY IF SOMETHING IS NOT DONE WITH THESE LIGHTS. WE WERE TOLD WE COULD REPLACE WITH THE SAME LIGHT, AT OUR COST (APPX. $1500.00) WHICH I'M SURE WOULD SOON HAVE THE SAME PROBLEM. WHICH SHOULD NOT BE A PROBLEM AT ALL WITH A TWO YEAR OLD $50,000.00 CAR. PLEASE HELP US AND ALL THE OTHERS WITH CORRECTING THIS, BEFORE SOMETHING REALLY BAD OR DEADLY HAPPENS, IF IT HASN'T ALREADY. WE HAVE TALKED TO SEVERAL FRIENDS IN OUR HOME TOWN WITH THE SAME CAR WITH THE SAME PROBLEM.

FRONT BEAM LIGHTS ARE NOT BRIGHT ENOUGH, THIS CREATED AN UNSAFE CONDITION. I HAD TO USE THE HIGHEST BEAM DURING NIGHT DRIVING IN ORDER TO SEE THE ROAD. HOWEVER, WHEN THE HIGHEST BEAM WAS USED, IT BLIND THE DRIVER IN FRONT OF ME OR BLIND THE DRIVER COMING IN THE OPPOSITE . THIS PROBLEM IS IMPERATIVE AND SHOULD BE CORRECTED BEFORE AN ACCIDENT OCCURS!!

THE LOW BEAM (DIM LIGHTS) ARE HORRIBLE. I ALMOST HIT A MAN WALKING ON THE SIDE OF THE ROAD LAST NIGHT. YOU CANNOT SEE 30' IN FRONT OF THE VEHICLE WHEN LIGHTS ARE ON DIM. YOU HAVE TO DRIVE WITH THE HIGH BEAMS ON. THE HIGH BEAM WORKS GREAT, BUT VEHICLES COMING AT YOU ARE GETTING BLINDED BY YOUR HIGH BEAMS. YOU SWITCH TO LOW BEAM, THEN YOU CANNOT SEE! I HAVE SEEN ALL THE COMPLAINTS ON THE INTERNET. I CANNOT BELIEVE THIS ISSUE HASN'T BEEN RECALLED. SHAME ON THE GOVERNMENT FOR NOT FIXING THIS SAFETY ISSUE.