HEAD LIGHTS FULL OF WATER
2011 Cadillac Srx
Owner reports · Recalls · Investigations
More warning signs than most Srx years
Owner complaints for the 2011 Cadillac Srx are substantially higher than the model-year median of 192.
About this comparison →How this year compares
Owner complaints by model year
Compare all Srx years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
289 reports with mileage · 157 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Exterior Lighting. Review the 198 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Suspension. Review the 62 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Exterior Lighting complaints
198 reports11-21-17 AFTER DRIVING IN THE DARKNESS OF WINTER NOW I HAVE NOTICED MY HEADLIGHTS BOTH RIGHT AND LEFT ARE VERY DIM AND HAR TO SEE THE ROAD AHEAD. MY BRIGHT LIGHTS WORK WELL AND I USE THEM WHEN NO OTHER CARS ARE COMING HEAD ON. I THOUGHT IS WAS MY EYESIGHT BUT STARTED TO INVESTIGATE AND SAW HUNDREDS OF COMPLAINTS ON LINE. HAVE NO…
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11-21-17 AFTER DRIVING IN THE DARKNESS OF WINTER NOW I HAVE NOTICED MY HEADLIGHTS BOTH RIGHT AND LEFT ARE VERY DIM AND HAR TO SEE THE ROAD AHEAD. MY BRIGHT LIGHTS WORK WELL AND I USE THEM WHEN NO OTHER CARS ARE COMING HEAD ON. I THOUGHT IS WAS MY EYESIGHT BUT STARTED TO INVESTIGATE AND SAW HUNDREDS OF COMPLAINTS ON LINE. HAVE NOT SEEN ANY RECALL NOTICES FOR THIS DANGEROUS HEADLIGHT FAULT. AUTO HEADLIGHTS ARE DIM WHEN DRIVING.
I HAVE A 2011 SRX THAT HAS 78,000 MILES ON IT. THE HEADLIGHTS ARE NOT SEALED PROPERLY AND WATER LEAKS INTO THE HEADLAMP ASSEMBLY. THE WATER HAS CAUSED THE HEADLIGHTS TO BE SO DIM THAT I CAN BARELY SEE AT NIGHT. IT'S LIKE DRIVING WITH FLASHLIGHTS. I TOOK IT TO THE DEALER AND THEY WANTED $1400 FOR NEW LIGHTS. I CALLED GM TO SEE IF…
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I HAVE A 2011 SRX THAT HAS 78,000 MILES ON IT. THE HEADLIGHTS ARE NOT SEALED PROPERLY AND WATER LEAKS INTO THE HEADLAMP ASSEMBLY. THE WATER HAS CAUSED THE HEADLIGHTS TO BE SO DIM THAT I CAN BARELY SEE AT NIGHT. IT'S LIKE DRIVING WITH FLASHLIGHTS. I TOOK IT TO THE DEALER AND THEY WANTED $1400 FOR NEW LIGHTS. I CALLED GM TO SEE IF THEY WOULD ASSIST WITH THIS OUTRAGEOUS AMOUNT OF MONEY FOR NEW HEADLIGHTS AND THEY REFUSED ANY ASSISTANCE. THE SAID THIS WAS A NORMAL MAINTENANCE ITEM. I HAVE BEEN DRIVING FOR 40 YEARS AND HAVE NEVER HAD MY HEADLIGHTS LEAK AND HAVE MOISTURE IN THEM, SO I DISAGREE THAT IT IS A NORMAL MAINTENANCE ITEM. WHEN I BALKED AT THE $1400 QUOTE, THE SERVICE DEPARTMENT AT THE DEALER SUGGESTED THAT THEY COULD DRILL HOLES IN THE OUTER COVER AND DO A RESTORATION CLEANUP OF THE LIGHT ASSEMBLY. I PAID $418 FOR THEM TO DO THAT. JUST PICKED IT UP AND THERE IS STILL WATER IN BOTH LIGHTS.
DRIVING LIGHTS WENT DULL. THE LENSE AND REFLECTOR TURNED YELLOW. WE HAD TO REPLACE BOTH LIGHTS.
CONSTANT MOISTURE IN THE HEADLAMPS CAUSE SERIOUS VISION ISSUES WHEN LIGHTS ARE ON DIM. LIGHTING IS OBSTRUCTED AND VISUAL OF THE ROAD IS SERIOUSLY IMPAIRED. THE DIM LIGHTS ARE NOT FUNCTIONAL WITH CONSISTENT MOISTURE. THERE IS A CURRENT LAWSUIT INVOLVING OTHER GM VEHICLES FOR THIS VERY REASON. A RECALL NEEDS TO BE ISSUED.
WATER IS GETTING INTO THE HEAD LIGHTS ON BOTH SIDES OF MY CAR
THE HEADLIGHTS ARE BOTH FULL OF MOISTURE AND THEY KEEP SHORTING OUT AND DON'T WORK ALLO THE TIME.I CALLED CADILLAZC DEALER AND THEY WANT $4500.00 TO REPLACE THEM.I CAN N OT GET AFTER MARKET HEADLIGHTS.THEY HAVE MOTORS IN THEM WHICH MOVE WHEN CAR TURNS.I HEARD THAT THERE IS A DEFECT IN IN THEM AN D GM HAS NOT SAID ANYTHING ABOUT …
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THE HEADLIGHTS ARE BOTH FULL OF MOISTURE AND THEY KEEP SHORTING OUT AND DON'T WORK ALLO THE TIME.I CALLED CADILLAZC DEALER AND THEY WANT $4500.00 TO REPLACE THEM.I CAN N OT GET AFTER MARKET HEADLIGHTS.THEY HAVE MOTORS IN THEM WHICH MOVE WHEN CAR TURNS.I HEARD THAT THERE IS A DEFECT IN IN THEM AN D GM HAS NOT SAID ANYTHING ABOUT IT .NOT SURE IF THIS IS GTRUE OR NOT BUT I CAN'T SEE THE PRICE TO REPLACE THEM AND IM DISABLED ,RETIRFED AND SOUN DS LIKE THE PRICE IS OUT OF THIS WORLD AND FEEL LIKE THEY ARE PRICE GOUGING!!!! TOOK THEM APART AN D DRIED THEM OUT BUT MOISTURE CAME RIGHT BACK IN BOTH HEADLIGHTS AGAIN.CAN NOT SEE ANY DEFECTS IN LIGHTS BUT MOISTURE IS STILL GETTING IN AND CAUSING LIGHTS NOT TO WORK.BEEN DRIVING AROUND WITH FOG LIGHTS BUT I NO THIS IS NOT SAFE AND SOMETHING IS WRONG FOR BOTH LIGHTS TO FILL UP WITH MOISTURE.CADILLAC DEALER (HILL CADILLAC IN NEWTOWN SQUARE PA SAID THEY ARE NOT COVERED UNDER EXTENDED WARRANTY AND CAR ONLY HAS 50,000 PLUS MILES ON IT AND HEADLIGHTS FILL UP WITH MOISTURE AND SHORT OUT.THE PRICE TO REPLACE THEM IS OUTRAGIOUS AND HEARD THAT STILL MIGHT NOT CORRECT IT????
HEADLIGHT ASSEMBLY DEVELOPED CONDESATION AND LIGHT FAILED
WHILE DRIVING MY VEHICLE ON THE HIGHWAY I HAD A HARD TIME TO SEE THE HIGHWAY & THE PANEL ON MY DASH CAME ON SAYING MY RIGHT LOW BEAM LAMP NEEDED TO BE CHECKED. I DROVE HOME VERY CAREFULLY & PARKED MY CAR. THE NEXT DAY J BROUGHT MY CAR TO SEE ABOUT GETTING THE LAMP FIXED & THEY TOLD ME I NEEDED A WHOLE NEW LIGHT ASSEMBLY. I'VE RE…
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WHILE DRIVING MY VEHICLE ON THE HIGHWAY I HAD A HARD TIME TO SEE THE HIGHWAY & THE PANEL ON MY DASH CAME ON SAYING MY RIGHT LOW BEAM LAMP NEEDED TO BE CHECKED. I DROVE HOME VERY CAREFULLY & PARKED MY CAR. THE NEXT DAY J BROUGHT MY CAR TO SEE ABOUT GETTING THE LAMP FIXED & THEY TOLD ME I NEEDED A WHOLE NEW LIGHT ASSEMBLY. I'VE READ IN THE INTERNET THAT HUNDREDS IF NOT THOUSANDS OF PEOPLE ARE HAVING THIS SAME PROBLEM IN THEIR CADILLAC SRX 2011. I THINK IF THAT MANY PEOPLE ARE HAVING THESE PROBLEMS THERE SHOULD BE A RECALL IN THIS MAKE & MODEL CAR. IT WILL COST OVER $1400 TO FIX IT. THEY SAID THERE IS CONDENSATION/WATER WHICH CAUSED IT TO GO OUT ITS. IT SEALED CORRECTLY
TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE HEADLIGHTS DID NOT ILLUMINATE BRIGHTLY DUE TO MOISTURE WITHIN THE HEADLIGHT ASSEMBLY. THE CONTACT TOOK THE VEHICLE TO THE ORIGINAL UNKNOWN LOCAL DEALER WHERE THEY REMOVED THE HEADLIGHTS AND ADDED A PROTECTIVE COATING; HOWEVER, T…
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TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE HEADLIGHTS DID NOT ILLUMINATE BRIGHTLY DUE TO MOISTURE WITHIN THE HEADLIGHT ASSEMBLY. THE CONTACT TOOK THE VEHICLE TO THE ORIGINAL UNKNOWN LOCAL DEALER WHERE THEY REMOVED THE HEADLIGHTS AND ADDED A PROTECTIVE COATING; HOWEVER, THE REMEDY FAILED. THE VEHICLE WAS TAKEN TO ANOTHER LOCAL DEALER (THOMPSON BUICK GMC CADILLAC, 2600 WAKE FOREST RD, RALEIGH, NC, 27609) TO BE SERVICED FOR A SEPARATE RECALL AND THE CONTACT INFORMED THEM OF THE MOISTURE IN THE HEADLIGHT. THE DEALER STATED THAT THE MOISTURE CAUSED A FILM AND THE DIAGNOSIS WOULD BE TO REMOVE AND REPLACE THE HEADLIGHT STRUCTURE RESEAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 83169952152. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO BE DIAGNOSED. THERE WERE NO OPEN RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
Official recalls
721V473000 · Suspension:rear
Jun 24, 2021
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Consequence & remedy
Consequence: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
14V571000 · Suspension:rear
Sep 19, 2014
General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
Consequence & remedy
Consequence: Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.
14V447000 · Seats:front Assembly:power Adjust
Jul 23, 2014
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
Consequence & remedy
Consequence: If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
11V595000 · Power Train:automatic Transmission
Dec 20, 2011
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2010-2011 CADILLAC SRX VEHICLES MANUFACTURED FROM OCTOBER 26, 2008, THROUGH JUNE 23, 2011, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 114, THEFT PROTECTION. THESE VEHICLES MAY HAVE A TRANSMISSION SHIFT CABLE THAT WAS IMPROPERLY INSTALLED AND MAY COME OUT OF THE TRANSMISSION BRACKET.
Consequence & remedy
Consequence: THE DRIVER MAY BE UNABLE TO SHIFT THE TRANSMISSION OUT OF GEAR, RESULTING IN NO MOTION OR THE SHIFTER MAY INACCURATELY INDICATE THAT THE TRANSMISSION IS IN PARK WHEN IT IS NOT, ALLOWING THE VEHICLE TO ROLL AWAY AND CAUSE A POSSIBLE CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL ENSURE THAT THE TRANSMISSION SHIFT CABLE IS PROPERLY ROUTED AND SEATED IN THE TRANSMISSION CABLE BRACKET. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JANUARY 2012. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.
11V308000 · Air Bags:side/window
Jun 3, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC SRX PASSENGER VEHICLES FOR FAILING TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO 208, "OCCUPANT CRASH PROTECTION." THE AIRBAGS ARE PROGRAMMED TO TURN OFF THE RIGHT SIDE ROOF-RAIL AIRBAG IF THE PASSENGER SENSING SYSTEM DETERMINES THAT THE RIGHT FRONT PASSENGER SEAT IS UNOCCUPIED.
Consequence & remedy
Consequence: THE RIGHT REAR OCCUPANT MAY NOT BE PROTECTED AND SUFFER INJURIES IN CERTAIN FRONTAL AND SIDE CRASHES.
Remedy: GM DEALERS WILL REPROGRAM THE SENSING AND DIAGNOSTIC MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JUNE 17, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM .
11V149000 · Visibility:defroster/defogger/hvac System:windshield:electrical Heating Element
Mar 4, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 BUICK LACROSSE AND CADILLAC SRX VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103, "WINDSHIELD DEFROSTING AND DEFOGGING SYSTEMS". ON THESE VEHICLES, THE SOFTWARE IN THE ELECTRONIC CLIMATE CONTROL (ECC) MODULE MAY DISABLE THE ABILITY TO ADJUST THE HEATING, VENTILATION, AND AIR CONDITIONING (HVAC) SYSTEM SETTINGS. IF THIS HAPPENS, THE DRIVER WILL NOT BE ABLE TO CONTROL THE HEATING, COOLING, AND VENTILATION FOR THE VEHICLE.
Consequence & remedy
Consequence: IF THIS CONDITION AFFECTS THE DEFROST SYSTEM WHEN IT IS REQUIRED, IT MAY DECREASE THE DRIVER'S VISIBILITY, AND COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPROGRAM THE ECC MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 11, 2011. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
10V623000 · Seat Belts:front:buckle Assembly
Dec 15, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC SRX, CHEVROLET EQUINOX AND GMC TERRAIN VEHICLES. THE DRIVER AND /OR FRONT PASSENGER SAFETY BELT BUCKLE ANCHOR MAY FRACTURE AND SEPARATE NEAR THE SEAT ATTACHMENT IN A VEHICLE CRASH.
Consequence & remedy
Consequence: THE SAFETY BELT SYSTEM MAY NOT RESTRAIN THE OCCUPANT(S) AS DESIGNED AND COULD INCREASE THE RISK OF INJURY.
Remedy: DEALERS WILL MODIFY THE PASSENGER AND/OR THE DRIVER SAFETY BELT BUCKLES AS NECESSARY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 18, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE20019 · Rear Toe Link Adjuster Separation
Opened Nov 6, 2020 · Closed Dec 23, 2021
Status: closed (inferred from source dates) · Suspension; Suspension:rear
On November 06, 2020, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE20-019) to assess the remedy and scope of General Motors (GM) recall 14V-571. ODI had received a total of 9 complaints with allegations of rear toe links separating while the vehicle was in motion. There were 4 complainants indicating that the remedy for recall 14V-571 had been performed on their vehicle. The other 5 complaints were outside the original recall scope but exhibited the same failure mode as addressed by recall 14V-571 and reported uncontrolled swaying while driving.ODI's review focused on all 2010-2015 Cadillac SRX vehicles that experienced a rear toe link failure while the vehicle was in motion under various driving conditions. The failures were the same or similar to those addressed by the remedy associated with recall 14V-571. The remedy for recall 14V-571 was to inspect the rear toe link adjusters and replace them if necessary as well as tighten both jam nuts to a manufacturer specified torque. The remedy can be reversed when the vehicle gets a rear alignment adjustment and the jam nuts are not properly re-torqued to the manufacturer's specification. ODI's data review confirmed a high toe link failure rate in vehicles that either had and had not received the remedy associated with recall 14V-571. On June 24, 2021, GM filed a defect information report recalling all 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles to remedy the potential failure of the rear toe link adjuster while driving. The remedy replaces adjustable toe links with non-adjustable toe links. The recall (21V-473) includes vehicles that were remedied under 14V-571. In view of the recall action being taken by GM, ODI is closing this Preliminary Evaluation. NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov.The ODI identification numbers for the complaints cited above can be found in a separate document attached to this closing resume.
Additional source detail variants (2)
Suspension
On November 06, 2020, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE20-019) to assess the remedy and scope of General Motors (GM) recall 14V-571. ODI had received a total of 9 complaints with allegations of rear toe links separating while the vehicle was in motion. There were 4 complainants indicating that the remedy for recall 14V-571 had been performed on their vehicle. The other 5 complaints were outside the original recall scope but exhibited the same failure mode as addressed by recall 14V-571 and reported uncontrolled swaying while driving.ODI's review focused on all 2010-2015 Cadillac SRX vehicles that experienced a rear toe link failure while the vehicle was in motion under various driving conditions. The failures were the same or similar to those addressed by the remedy associated with recall 14V-571. The remedy for recall 14V-571 was to inspect the rear toe link adjusters and replace them if necessary as well as tighten both jam nuts to a manufacturer specified torque. The remedy can be reversed when the vehicle gets a rear alignment adjustment and the jam nuts are not properly re-torqued to the manufacturer's specification. ODI's data review confirmed a high toe link failure rate in vehicles that either had and had not received the remedy associated with recall 14V-571. On June 24, 2021, GM filed a defect information report recalling all 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles to remedy the potential failure of the rear toe link adjuster while driving. The remedy replaces adjustable toe links with non-adjustable toe links. The recall (21V-473) includes vehicles that were remedied under 14V-571. In view of the recall action being taken by GM, ODI is closing this Preliminary Evaluation. NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov.The ODI identification numbers for the complaints cited above can be found in a separate document attached to this closing resume.
Suspension:rear
On November 06, 2020, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE20-019) to assess the remedy and scope of General Motors (GM) recall 14V-571. ODI had received a total of 9 complaints with allegations of rear toe links separating while the vehicle was in motion. There were 4 complainants indicating that the remedy for recall 14V-571 had been performed on their vehicle. The other 5 complaints were outside the original recall scope but exhibited the same failure mode as addressed by recall 14V-571 and reported uncontrolled swaying while driving.ODI's review focused on all 2010-2015 Cadillac SRX vehicles that experienced a rear toe link failure while the vehicle was in motion under various driving conditions. The failures were the same or similar to those addressed by the remedy associated with recall 14V-571. The remedy for recall 14V-571 was to inspect the rear toe link adjusters and replace them if necessary as well as tighten both jam nuts to a manufacturer specified torque. The remedy can be reversed when the vehicle gets a rear alignment adjustment and the jam nuts are not properly re-torqued to the manufacturer's specification. ODI's data review confirmed a high toe link failure rate in vehicles that either had and had not received the remedy associated with recall 14V-571. On June 24, 2021, GM filed a defect information report recalling all 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles to remedy the potential failure of the rear toe link adjuster while driving. The remedy replaces adjustable toe links with non-adjustable toe links. The recall (21V-473) includes vehicles that were remedied under 14V-571. In view of the recall action being taken by GM, ODI is closing this Preliminary Evaluation. NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov.The ODI identification numbers for the complaints cited above can be found in a separate document attached to this closing resume.
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