On Friday August 7th, I was driving my 2026 Cadillac OPTIQ Luxury AWD at approximately 25 mph near Byron road in Tracy. While crossing a railroad track under normal driving conditions, both passenger-side tires—the right-front and right-rear—suddenly lost air and sustained sidewall ruptures. I did not strike a pothole, curb, deb…
Read full complaint
On Friday August 7th, I was driving my 2026 Cadillac OPTIQ Luxury AWD at approximately 25 mph near Byron road in Tracy. While crossing a railroad track under normal driving conditions, both passenger-side tires—the right-front and right-rear—suddenly lost air and sustained sidewall ruptures. I did not strike a pothole, curb, debris, or any other visible object, and no foreign object or tread puncture was found. Both tires were Continental CrossContact RX, size 245/50 R20 105H XL, tubeless and were the original factory-installed tires. The vehicle had approximately 12,850 miles, and the tires had approximately 12,850 miles. Before the incident, there was no tire-pressure warning or indication of a problem, and the tires were maintained at the vehicle manufacturer’s recommended pressure. The near-simultaneous failure of two tires on the same side required an immediate stop and created a serious risk of loss of vehicle control. Photographs show a substantial split in the tire sidewall. There were NO INJURIES and NO OTHER DAMAGE. Both failed tires have been retained and are available for inspection. I am requesting that NHTSA investigate whether these failures indicate a safety defect involving this tire model or its application on the vehicle.
Illustration