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2004 Cadillac Escalade

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2004 Cadillac Escalade do not stand out strongly from the model-year median of 47.5.

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When problems were reported

Mileage at the reported incident

51 reports with mileage · 18 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

10 crash reports6 fire reports12 injury reports

What owners actually said

69 reports
186,000 miles · Jun 9, 2019
Electronic Stability Control (esc)Service BrakesSuspension

BOUGHT THIS VEHICLE FROM A DEALER AND CANNOT GET IT INSPECTED DUE TO THE ISSUES WITH THE ABS AND STEERING SENSORS.REPLACED ABS MODULE AND AM STILL HAVING TROUBLE WITH IT. THE DEALER WOULD NOT DO ANYTHING TO RESOLVE ANY OF THESE ISSUES BECAUSE I BOUGHT IT AS IS AND THEY REFUSED TO GIVE ME ANY KIND OF WARRANTY AND HAD ME SIGN A…

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BOUGHT THIS VEHICLE FROM A DEALER AND CANNOT GET IT INSPECTED DUE TO THE ISSUES WITH THE ABS AND STEERING SENSORS.REPLACED ABS MODULE AND AM STILL HAVING TROUBLE WITH IT. THE DEALER WOULD NOT DO ANYTHING TO RESOLVE ANY OF THESE ISSUES BECAUSE I BOUGHT IT AS IS AND THEY REFUSED TO GIVE ME ANY KIND OF WARRANTY AND HAD ME SIGN AN AFFIDAVIT STATING SO.WHEN I LEFT THE DEALERSHIP I HAD TO FUEL UP AND HIT THE BRAKES AND COULD BARELY GET IT STOPPED.FOUND A LOT OF BAD BRAKE LINES AND THE ABS LIGHT CAME ON

NHTSA ODI #11218809

200,030 miles · Sep 28, 2018
Fuel/propulsion System

TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. WHILE DRIVING 25 MPH, ANOTHER MOTORIST ALERTED THE CONTACT THAT FUEL WAS LEAKING FROM THE FUEL TANK. THE DEALER (PIETROSKE CHEVROLET, 4000 GRAND AVE, MANITOWOC, WI 54220, (920)-445-8134) WAS CONTACTED TO SCHEDULE A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS …

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TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. WHILE DRIVING 25 MPH, ANOTHER MOTORIST ALERTED THE CONTACT THAT FUEL WAS LEAKING FROM THE FUEL TANK. THE DEALER (PIETROSKE CHEVROLET, 4000 GRAND AVE, MANITOWOC, WI 54220, (920)-445-8134) WAS CONTACTED TO SCHEDULE A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS UNDER THE VIN. THE FAILURE MILEAGE WAS 200,030. *TT UPDATED 11/30/18*JB

NHTSA ODI #11132087

62,000 miles · May 18, 2018
Electrical System

TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. WHILE DRIVING 50 MPH, THE STEPPER MOTOR FOR THE INSTRUMENT GAUGE CLUSTER DASHBOARD FAILED. THE FAILURE CAUSED THE SPEEDOMETER, FUEL GAUGE, AND TACHOMETER TO DISPLAY THE INCORRECT READINGS AND FAIL COMPLETELY. THE CONTACT TOOK THE VEHICLE TO THE DEALER (HENDRICK AND CARREY CADILLAC, …

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TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. WHILE DRIVING 50 MPH, THE STEPPER MOTOR FOR THE INSTRUMENT GAUGE CLUSTER DASHBOARD FAILED. THE FAILURE CAUSED THE SPEEDOMETER, FUEL GAUGE, AND TACHOMETER TO DISPLAY THE INCORRECT READINGS AND FAIL COMPLETELY. THE CONTACT TOOK THE VEHICLE TO THE DEALER (HENDRICK AND CARREY CADILLAC, 101 TEAM HENDRICK WAY #101, CARY, NC 27511) AND WAS INFORMED THAT THE FAILURE WAS A KNOWN ISSUE; HOWEVER, THE CONTACT MISSED THE SPECIAL ROLL OUT PROGRAM TO GET THE VEHICLE REPAIRED. THE MANUFACTURER STATED THAT NOTHING COULD BE DONE AND REFERRED THE CONTACT BACK TO THE DEALER. THE FAILURE MILEAGE WAS 62,000.

NHTSA ODI #11096721

96,959 miles · May 3, 2018
Fuel/propulsion SystemService BrakesSteering

DURING ROUTINE REPAIR WORK TRANSMISSION LINES, BREAK LINES AND POWER STEERING LINES HAD TO BE REPLACED BECAUSE THEY WERE ROTTEN OR BADLY LEAKING. IN ADDITION, FUEL PUMP, REAR BACKING PLATES AND POWER STEERING AND TRANSMISSION COOLER NEEDED TO BE REPLACED DUE TO ROT.

NHTSA ODI #11091648

45,104 miles · Oct 17, 2017
Service Brakes

2004 CADILLAC ESCALADE WITH 45,104 MILES. 2ND OWNER. HAD TO PANIC STOP ON LOCAL HIGHWAY EXIT RAMP WHEN ANOTHER VEHICLE WAS COMING WRONG WAY ON THE RAMP. HAD A TO AVOID OTHER VEHICLE TO RIGHT OF RAMP AND AGGRESSIVELY APPLY BRAKES TO AVOID ACCIDENT AT APPROXIMATELY 15-25 MPH. ANTI-LOCK BRAKES PULSATED AND STOPPED THE VEHICLE FOLLO…

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2004 CADILLAC ESCALADE WITH 45,104 MILES. 2ND OWNER. HAD TO PANIC STOP ON LOCAL HIGHWAY EXIT RAMP WHEN ANOTHER VEHICLE WAS COMING WRONG WAY ON THE RAMP. HAD A TO AVOID OTHER VEHICLE TO RIGHT OF RAMP AND AGGRESSIVELY APPLY BRAKES TO AVOID ACCIDENT AT APPROXIMATELY 15-25 MPH. ANTI-LOCK BRAKES PULSATED AND STOPPED THE VEHICLE FOLLOWED BY BRAKE PEDAL DEPRESSING TO FLOOR. CONTINUED TO PROCEED AND BRAKES AGAIN GOING TO FLOOR. DETERMINED THAT BRAKE LINES FAILED AND FRONT DRIVERS SIDE OF VEHICLE, COMPLETELY EMPTYING BRAKE MASTER CYLINDER CAUSING LOSS OF FRONT AND REAR BRAKE SYSTEMS. WAS ABLE TO PROCEED ON EMERGENCY BRAKE SINCE HOME WAS WITHIN A MILE AND HALF. AT HOME, FILLED THE MASTER CYLINDER IN DRIVEWAY AND DID STATIONARY TEST OF SYSTEM. ENGINE STARTED, BRAKES AGAIN GO TO FLOOR AND MASSIVE BRAKE LEAK OCCURRED ON DRIVER'S SIDE BY LEADING EDGE OF FRONT DOOR AT TRUCK FRAME SPILLING FLUID ON GROUND AND CATALYTIC CONVERTER/EXHAUST SYSTEM. HAVE READ IN NEW YORK TIMES THIS IS AN ISSUE ON GM LIGHT TRUCKS AND GM REFUSES TO RECALL. THIS IS A MAJOR SAFETY DEFECT THAT SHOULD BE ADDRESSED.

NHTSA ODI #11034021

120,000 miles · Aug 31, 2017
Air BagsSeat BeltsCrashInjury

TL* THE CONTACT OWNED A 2004 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A BRICK WALL. DURING THE CRASH, THE AIR BAGS DEPLOYED, BUT DID NOT INFLATE. IN ADDITION, THE FRONT AND REAR SEAT BELTS MALFUNCTIONED AND DID NOT SECURE THE PASSENGERS. THE DRIVER SUSTAINED A…

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TL* THE CONTACT OWNED A 2004 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A BRICK WALL. DURING THE CRASH, THE AIR BAGS DEPLOYED, BUT DID NOT INFLATE. IN ADDITION, THE FRONT AND REAR SEAT BELTS MALFUNCTIONED AND DID NOT SECURE THE PASSENGERS. THE DRIVER SUSTAINED A LEFT LEG LACERATION AND LEFT SHOULDER INJURY. THE FRONT PASSENGER SUSTAINED INJURIES TO THE CHEST AND RIGHT KNEE AND THE REAR PASSENGER SUSTAINED FIVE FRACTURED VERTEBRAE. NO FURTHER INFORMATION WAS AVAILABLE. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER (INTEGRITY GM OF CHATTANOOGA, TN) WERE NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000.

NHTSA ODI #11020884

165,890 miles · Mar 3, 2017
Fuel/propulsion System

THE STRONG ODOR OF. FUEL INSIDE AND OUTSIDE OF THE VEHICLE. STRONG WHEN DRIVING. WE FIND NO GAS ON THE GROUND LEAKING. WE HAVE MADE SURE THE GAS CAP IS SECURE. IT IS GETTING 14MPG.

NHTSA ODI #10958405

232,000 miles · Jan 10, 2017
SeatsFire

TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. WHILE DRIVING 65 MPH, REAR PASSENGER SEAT BECAME HOT AND CAUGHT ON FIRE. THE CONTACT WAS ABLE TO PULL OVER AND EXTINGUISH THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT DESTROYED, ONLY THE SEAT. THE MANUFACTURER WAS MADE AWARE OF THE…

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TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. WHILE DRIVING 65 MPH, REAR PASSENGER SEAT BECAME HOT AND CAUGHT ON FIRE. THE CONTACT WAS ABLE TO PULL OVER AND EXTINGUISH THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT DESTROYED, ONLY THE SEAT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 232,000.

NHTSA ODI #10944125

120,000 miles · Jan 3, 2017
Electrical System

TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT WAS UNABLE TO READ THE SPEEDOMETER AND THE GAUGES DISPLAYED THE INCORRECT SPEED, FUEL, AND RPM INFORMATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

NHTSA ODI #10939280

148,964 miles · Apr 12, 2016
Electrical SystemEngineFire

I WAS THE OWNER OF A 2014 CADILLAC ESCALADE. ON AUGUST 26, 2015, WHILE DRIVING I PLUGGED IN MY CELL PHONE CHARGER INTO THE CIGARETTE LIGHTER. SPARKS AND SMOKE STARTED COMING FROM UNDERNEATH THE DASHBOARD. I PULLED OVER TO A SIDE STREET. NO SOONER THAN I WAS ABLE TO GET OUT, THE ENTIRE CABIN OF THE VEHICLE, THE DOORS,SEATS, CONS…

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I WAS THE OWNER OF A 2014 CADILLAC ESCALADE. ON AUGUST 26, 2015, WHILE DRIVING I PLUGGED IN MY CELL PHONE CHARGER INTO THE CIGARETTE LIGHTER. SPARKS AND SMOKE STARTED COMING FROM UNDERNEATH THE DASHBOARD. I PULLED OVER TO A SIDE STREET. NO SOONER THAN I WAS ABLE TO GET OUT, THE ENTIRE CABIN OF THE VEHICLE, THE DOORS,SEATS, CONSOLE BURST INTO FLAMES. THE ENGINE WAS ON FIRE AS WELL. THIS WAS A DEVASTATING INCIDENT TO ENDURE. I AM LUCKY TO BE ALIVE

NHTSA ODI #10855173

Official recalls

2

05V163000 · Seat Belts:rear/other

Apr 22, 2005

ON CERTAIN CREW CAB PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE 2ND ROW CENTER OCCUPANT SEAT BELT ROUTING MAY MAKE IT DIFFICULT TO POSITION THE LAP PORTION OF THE SAFETY BELT LOW AROUND THE HIPS OF OCCUPANTS, ESPECIALLY SMALLER OCCUPANTS, SEATED IN THIS POSITION. APPROPRIATE USE OF A CHILD SEAT OR BOOSTER SEAT, AS RECOMMENDED FOR SMALL CHILDREN, DOES IMPROVE THE FIT CONDITION FOR THIS USER GROUP. IN ADDITION TO INSTRUCTIONS ON PROPER INFANT AND YOUNG CHILD RESTRAINT (WITH CHILD SEATS OR BOOSTERS), SPECIAL VERBIAGE FOR RESTRAINING OLDER CHILD IS INCLUDED IN THE OWNER'S MANUAL. ALSO, THE SUGGESTED SEAT BELT FIT/ROUTING FOR ADULTS, IRRESPECTIVE OF SEATING POSITION, IS DESCRIBED IN THE OWNER'S MANUAL TEXT.

Consequence & remedy

Consequence: A LAP PORTION OF THE SEAT BELT ROUTING THAT IS NOT LOW AND SNUG ON THE HIPS CAN ALLOW THE LAP BELT TO RIDE UP ON AN OCCUPANT'S ABDOMEN INSTEAD OF FITTING LOW AROUND THEIR HIPBONES, AND THEREFORE, CAN EXPOSE THEM TO MORE RISK OF ABDOMINAL AND INTERNAL ORGAN INJURY.

Remedy: DEALERS WILL CUT OPEN THE GUIDE LOOP, REMOVE A PORTION OF THE LOOP, AND THEN THE REMAINING TWO SIDES SHOULD BE FOLDED OVER AND SECURED WITH A RETAINER FREE OF CHARGE. THE RECALL BEGAN ON JULY 21, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, OR HUMMER AT 1-800-732-5493.

04V045000 · Service Brakes, Hydraulic

Feb 4, 2004

CERTAIN SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND PASSENGER VANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, ?PASSENGER CAR BRAKE SYSTEMS.? SOME OF THESE VEHICLES WERE PRODUCED WITH AN OUT-OF-SPECIFICATION BRAKE HYDRO-BOOST HOUSING RELIEF VALVE BORE.

Consequence & remedy

Consequence: CONSEQUENTLY, THE VALVE O-RING SEAL MAY FRACTURE. STEERING EFFORTS MAY BE SLIGHTLY INCREASED WHILE BRAKING OR PARKING. UNDER CERTAIN DRIVING CONDITIONS, A FRACTURED SEAL MAY REQUIRE A SLIGHT INCREASE IN THE APPLIED BRAKE PEDAL EFFORT TO ACHIEVE THE SAME VEHICLE DECELERATION RATE AS PRIOR TO THE SEAT FRACTURE.

Remedy: DEALERS ARE TO REPLACE THE HYDRO-BOOST RELIEF VALVE. THE RECALL BEGAN ON JUNE 18, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; CHEVROLET AT 1-800-630-2438; GMC AT 1-866-996-9463; OR HUMMER AT 1-866-486-6376.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.