BAD LEASE ON 2004 CADILLAC ESCALADE CUSTOMER STATES THAT THE CAR WAS DAMAGED AT PURCHASE AND WAS NOT TOLD AND WANTS A REIMBURSEMENT**CC THE CONSUMER AND HIS WIFE COMPLAINED OF THE POORLY DESIGNED LEATHER SEATS. THE SEATS WERE FRAYED. THE CD P LAYER HAD TO BE REPLACED BECAUSE IT DIDN'T RECOGNIZE THE DISCS. THE CONSUMER ALSO C…
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BAD LEASE ON 2004 CADILLAC ESCALADE CUSTOMER STATES THAT THE CAR WAS DAMAGED AT PURCHASE AND WAS NOT TOLD AND WANTS A REIMBURSEMENT**CC THE CONSUMER AND HIS WIFE COMPLAINED OF THE POORLY DESIGNED LEATHER SEATS. THE SEATS WERE FRAYED. THE CD P LAYER HAD TO BE REPLACED BECAUSE IT DIDN'T RECOGNIZE THE DISCS. THE CONSUMER ALSO COMPLAINED ABOUT THE PAINT PEELING. THE DRIVER SIDE DOOR MIRROR LIGHT WAS INOPERATIVE. THE DEALER REPLACED THE BULB. (LAWYER WROTE IN ON BEHALF OF COMPLAINTS). *JB
NHTSA ODI #10194290
23,000 miles · Sep 13, 2005
Electrical SystemEquipmentExterior Lighting
DT: THE CONSUMER STATED THAT THE 2004 CADILLAC ESCALADE WAS HAVING AN ELECTRICAL PROBLEM. THE SPEEDOMETER FAILED ALONG WITH THE RPMS, THE LEVERS WERE MISREADING THE INFORMATION. THE LIGHTS WERE BLINKING ON AND OFF AND BECAME VERY DIM AND YELLOWISH. THE BRIGHT LIGHTS WERE VERY DIM ALSO. THE INSTRUMENTS ON STEERING WHEEL WERE GET…
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DT: THE CONSUMER STATED THAT THE 2004 CADILLAC ESCALADE WAS HAVING AN ELECTRICAL PROBLEM. THE SPEEDOMETER FAILED ALONG WITH THE RPMS, THE LEVERS WERE MISREADING THE INFORMATION. THE LIGHTS WERE BLINKING ON AND OFF AND BECAME VERY DIM AND YELLOWISH. THE BRIGHT LIGHTS WERE VERY DIM ALSO. THE INSTRUMENTS ON STEERING WHEEL WERE GETTING VERY WARM, AND THEY WERE NOT SUPPOSE TO, SPECIFICALLY STATED THE CONSUMER. THE NAVIGATION SYSTEM WAS HAVING PROBLEMS READING INFORMATION. THE VEHICLE HAS BEEN IN THE REPAIR SHOP. THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. THE DEALERSHIP HAS NOT BEEN ABLE TO FIX THE PROBLEM. THE CONSUMER HAS CALLED GM, AND THEY WILL NOT CALL THE CONSUMER BACK. THE ELECTRICAL PROBLEM HAS NOT BEEN FIXED AT THIS POINT. THE CONSUMER HAS AN APPOINTMENT TO HAVE THE VEHICLE CHECKED WITHIN THE NEXT WEEK. *AK
NHTSA ODI #10136307
Mileage unknown · Jun 21, 2005
Equipment
DT: THE VEHICLE HAS ONSTAR THAT DOESNT WORK. THE OWNER HAS FILED 29 COMPLAINTS WITH THE DEALER AND ONSTAR. CAR IS NOW AT DEALERSHIP. *AK
ON CERTAIN CREW CAB PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE 2ND ROW CENTER OCCUPANT SEAT BELT ROUTING MAY MAKE IT DIFFICULT TO POSITION THE LAP PORTION OF THE SAFETY BELT LOW AROUND THE HIPS OF OCCUPANTS, ESPECIALLY SMALLER OCCUPANTS, SEATED IN THIS POSITION. APPROPRIATE USE OF A CHILD SEAT OR BOOSTER SEAT, AS RECOMMENDED FOR SMALL CHILDREN, DOES IMPROVE THE FIT CONDITION FOR THIS USER GROUP. IN ADDITION TO INSTRUCTIONS ON PROPER INFANT AND YOUNG CHILD RESTRAINT (WITH CHILD SEATS OR BOOSTERS), SPECIAL VERBIAGE FOR RESTRAINING OLDER CHILD IS INCLUDED IN THE OWNER'S MANUAL. ALSO, THE SUGGESTED SEAT BELT FIT/ROUTING FOR ADULTS, IRRESPECTIVE OF SEATING POSITION, IS DESCRIBED IN THE OWNER'S MANUAL TEXT.
Consequence & remedy
Consequence: A LAP PORTION OF THE SEAT BELT ROUTING THAT IS NOT LOW AND SNUG ON THE HIPS CAN ALLOW THE LAP BELT TO RIDE UP ON AN OCCUPANT'S ABDOMEN INSTEAD OF FITTING LOW AROUND THEIR HIPBONES, AND THEREFORE, CAN EXPOSE THEM TO MORE RISK OF ABDOMINAL AND INTERNAL ORGAN INJURY.
Remedy: DEALERS WILL CUT OPEN THE GUIDE LOOP, REMOVE A PORTION OF THE LOOP, AND THEN THE REMAINING TWO SIDES SHOULD BE FOLDED OVER AND SECURED WITH A RETAINER FREE OF CHARGE. THE RECALL BEGAN ON JULY 21, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, OR HUMMER AT 1-800-732-5493.
CERTAIN SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND PASSENGER VANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, ?PASSENGER CAR BRAKE SYSTEMS.? SOME OF THESE VEHICLES WERE PRODUCED WITH AN OUT-OF-SPECIFICATION BRAKE HYDRO-BOOST HOUSING RELIEF VALVE BORE.
Consequence & remedy
Consequence: CONSEQUENTLY, THE VALVE O-RING SEAL MAY FRACTURE. STEERING EFFORTS MAY BE SLIGHTLY INCREASED WHILE BRAKING OR PARKING. UNDER CERTAIN DRIVING CONDITIONS, A FRACTURED SEAL MAY REQUIRE A SLIGHT INCREASE IN THE APPLIED BRAKE PEDAL EFFORT TO ACHIEVE THE SAME VEHICLE DECELERATION RATE AS PRIOR TO THE SEAT FRACTURE.
Remedy: DEALERS ARE TO REPLACE THE HYDRO-BOOST RELIEF VALVE. THE RECALL BEGAN ON JUNE 18, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; CHEVROLET AT 1-800-630-2438; GMC AT 1-866-996-9463; OR HUMMER AT 1-866-486-6376.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
2004 Cadillac Escalade Problems, Complaints & Recalls | Skip That Year
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