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2017 Cadillac Escalade Esv

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

About this comparison →
38Owner complaints

Model-year median: 14.5

1Recall campaigns

View recall details →

0Investigations

View investigation details →

How this year compares

Owner complaints by model year

Other model years Selected year
0
20148
201515
201638
201715
201833
201921
2020
Compare all Escalade Esv years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Service Brakes
11Engine
10Power Train
9Electrical System
4Unknown Or Other
4
All reported categories
Structure
2Suspension
2Air Bags
1Exterior Lighting
1Forward Collision Avoidance
1Fuel/propulsion System
1Seats
1Service Brakes, Hydraulic
1Steering
1Tires
1Visibility/wiper
1Wheels
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 17 of 38 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Service Brakes. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports1 fire reports3 injury reports

Unknown Or Other complaints

4 reports
Clear category filter
Mileage unknown · Oct 28, 2025
SteeringUnknown Or OtherInjury

I am the owner of a 2017 Cadillac Escalade affected by Special Coverage Adjustment 17016 (Program ID N162058750). The issue involves the chrome trim on the steering wheel separating, creating a sharp edge that poses a safety hazard to the driver. I contacted Cadillac to request a repair under this Special Coverage program. My v…

Read full complaint

I am the owner of a 2017 Cadillac Escalade affected by Special Coverage Adjustment 17016 (Program ID N162058750). The issue involves the chrome trim on the steering wheel separating, creating a sharp edge that poses a safety hazard to the driver. I contacted Cadillac to request a repair under this Special Coverage program. My vehicle developed this defect while still under the mileage limit of the program, well before exceeding 120,000 miles. However, Cadillac has refused to provide any repair or assistance, stating that the coverage has expired today. I understand that this is not a legally mandated recall, but the defect is clearly safety-related, with potential to cause cuts or injury while driving. I have documented my communications with Cadillac, including my requests for a goodwill repair exception due to the safety risk, but they have declined to help. As a consumer, I feel unprotected and at risk. I am submitting this report to NHTSA to request that the agency review this safety concern and ensure that Cadillac addresses it appropriately. I seek guidance on what actions can be taken when a manufacturer refuses to remediate a known safety issue that manifested during the coverage period. I am concerned not only for myself but for other owners who may encounter the same hazard. I respectfully ask that NHTSA consider this complaint seriously and advise on how this safety defect can be resolved.

NHTSA ODI #11696025

Mileage unknown · Jan 20, 2025
Electrical SystemPower TrainUnknown Or Other

I have 2017 Escalade ESV, that has exactly same issue that the "GLOBAL SAFETY FIELD INVESTIGATIONS DCS5461" describes, such as, transmission oil temperature sensor malfunction, rough and loud shifts, hesitated acceleration. There were a numerous event that hesitation (Not catching the gear) almost caused accidents. Check engine …

Read full complaint

I have 2017 Escalade ESV, that has exactly same issue that the "GLOBAL SAFETY FIELD INVESTIGATIONS DCS5461" describes, such as, transmission oil temperature sensor malfunction, rough and loud shifts, hesitated acceleration. There were a numerous event that hesitation (Not catching the gear) almost caused accidents. Check engine was on and it is at dealership at the date of 15th. (It did not ended up with an accident. just scared because I drive this vehicle with my 3 young kids.) My car may, may not have engine and Trans built in the 2016, I was wondering if there are vehicles out there that has same problems, that are also similar year, maybe it could be more potential safety concerns on the road. This DCS5461 investigation also noted as "urgent - distribute immediately" so making sure getting all affected vehicle correctly may save some lives. This is my first concern reporting here. If it is a wrong place, please forgive me and kindly let me know where this issue should be addressed at. The link is below. [XXX] I look forward to hearing back from you soon. Thank you for your hard work to make American road safer every day! Best, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11637101

99,102 miles · Jul 29, 2020
Unknown Or Other

I DEVELOPED AN A/C LEAK FROM MY CONDENSOR. GMC, CHEVY AND CADILLAC ARE VERY AWARE OF HOW COMMON THIS PROBLEM IS AND THERE IS NO RECALL.

NHTSA ODI #11342083

46,000 miles · Oct 10, 2019
Unknown Or Other

EVERY TIME THAT I AXELARATE, THERE'S A FUNNY NOISE THAT I'M HEARING FROM THE BOTTOM OF THE VEHICLE THAT BATTERED MY EARS AND THE NOISE KEPT ON GOING LOUDER AS I AXELARATE. EVEN MORE NOISE ON THE HIGHWAYS

NHTSA ODI #11267568

Official recalls

1

16V651000 · Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seat Belts:pretensioner

Sep 8, 2016

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence & remedy

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Additional source detail variants (3)

Seat Belts:pretensioner

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Air Bags:frontal:sensor/control MODULE-INACTIVE

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Air Bags:frontal

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.