← New search

2017 Cadillac Escalade Esv

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
Compare all Escalade Esv years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 17 of 38 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Service Brakes. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports1 fire reports3 injury reports

Structure complaints

2 reports
Clear category filter
49,698 miles · Mar 23, 2021
StructureSuspensionInjury

I WAS RETRIEVING SOMETHING OUT OF THE TRUCK AND THE LIFTGATE FELL ON ME. I NEVER FELT SUCH EXCRUCIATING PAIN. I HAD TO LIFT THE LIFTGATE OFF OF ME. THERE WAS NO WARNING OR ANYTHING THAT GAVE ME THE INDICATION THE LIFTGATE WAS MALFUNCTIONING. WHEN I OPENED THE TRUNK OF THE SUV THERE WAS NO INDICATION SOMETHING LET THIS WOULD HAP…

Read full complaint

I WAS RETRIEVING SOMETHING OUT OF THE TRUCK AND THE LIFTGATE FELL ON ME. I NEVER FELT SUCH EXCRUCIATING PAIN. I HAD TO LIFT THE LIFTGATE OFF OF ME. THERE WAS NO WARNING OR ANYTHING THAT GAVE ME THE INDICATION THE LIFTGATE WAS MALFUNCTIONING. WHEN I OPENED THE TRUNK OF THE SUV THERE WAS NO INDICATION SOMETHING LET THIS WOULD HAPPEN BECAUSE IT OPENED JUST FINE. THIS LIFTGATE HIT ME SO HARD THAT IT CAUSED MAJOR BRUISES ON MY BACK AND HIPS. I HURT MY SHOULDER BECAUSE I HAD TO LIFT THE LIFTGATE OFF OF ME. TO SAY THE LEAST I ENDED UP IN THE EMERGENCY ROOM. ME AND MY HUSBAND STARTED SEEING IS THIS AN ONGOING ISSUE WITH THE LIFTGATES AND IT IS. SO MANY COMPLAINTS, YET NO RECALLS. WHAT DOES IT TAKE? SOMEONE TO BE KILLED BY THIS? SO MANY PEOPLE ARE BEING HURT, BUT GM DOES NOT RECALL THIS? SO SAD. ITS TIME GM PUT PEOPLE OVER PROFITS!!! THIS SHOULD HAVE NEVER HAPPENED!!!

NHTSA ODI #11404462

31,768 miles · Oct 8, 2020
Electrical SystemStructure

I REMOTE STARTED MY VEHICLE TO TAKE MY CAR INTO THE DEALERSHIP FOR SERVICE AND WHEN I WENT OUT TO GET INTO MY VEHICLE THE RUNNING BOARD EXTENDED AND I STEPPED ON TO RUNNING BOARD, RUNNING BOARD IMMEDIATELY STARTED TO RETRACT INTO VEHICLE ALMOST TRAPPING MY FOOT. I TOOK VEHICLE TO DEALERSHIP AND THEY WERE UNABLE TO RECREATE THE I…

Read full complaint

I REMOTE STARTED MY VEHICLE TO TAKE MY CAR INTO THE DEALERSHIP FOR SERVICE AND WHEN I WENT OUT TO GET INTO MY VEHICLE THE RUNNING BOARD EXTENDED AND I STEPPED ON TO RUNNING BOARD, RUNNING BOARD IMMEDIATELY STARTED TO RETRACT INTO VEHICLE ALMOST TRAPPING MY FOOT. I TOOK VEHICLE TO DEALERSHIP AND THEY WERE UNABLE TO RECREATE THE ISSUE. ON 10/7/2020 WHEN I WENT TO PICKUP MY CAR THE LOT TECHNICIAN BROUGHT THE VEHICLE AROUND TO THE FRONT FOR ME TO GET IT AND WHEN HE OPENED THE DOOR THE RUNNING BOARDS FOLDED OUT AND THEN ALMOST IMMEDIATELY STARTED TO RETRACT IT COULD HAVE TRAPPED HIS FOOT BETWEEN THE RUNNING BOARD AND CAR TOO. THE DEALERSHIP HAS THE VEHICLE AND IS TRYING TO DETERMINE THE PROBLEM. I HAVE VIDEO EVIDENCE OF THE PROBLEM.

NHTSA ODI #11363410

Official recalls

1

16V651000 · Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seat Belts:pretensioner

Sep 8, 2016

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence & remedy

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Additional source detail variants (3)

Seat Belts:pretensioner

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Air Bags:frontal:sensor/control MODULE-INACTIVE

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Air Bags:frontal

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.