← New search

2002 Cadillac Deville

Owner reports · Recalls · Investigations

More warning signs than most Deville years

Owner complaints for the 2002 Cadillac Deville are substantially higher than the model-year median of 44.

About this comparison →

When problems were reported

Mileage at the reported incident

114 reports with mileage · 62 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

20 crash reports2 fire reports13 injury reports

What owners actually said

176 reports
Mileage unknown · Nov 21, 2002
Electrical SystemLatches/locks/linkagesService Brakes, Hydraulic

CONSUMER COMPLAINING ABOUT THE DESIGN OF THE ACCELERATOR PEDAL BEING CLOSE TO THE BRAKE PEDAL. MR THE CONSUMER STATES THAT IT CAUSES ADDITIONAL SECONDS TO GET HIS FOOT ON THE BRAKE PEDAL FROM THE ACCELERATOR PEDAL. THE CONSUMER ALSO STATES THAT THE SAME MANEUVER HAPPENS WHEN HIS RIGHT FOOT HITS THE END OF THE SIDE VERTICAL PA…

Read full complaint

CONSUMER COMPLAINING ABOUT THE DESIGN OF THE ACCELERATOR PEDAL BEING CLOSE TO THE BRAKE PEDAL. MR THE CONSUMER STATES THAT IT CAUSES ADDITIONAL SECONDS TO GET HIS FOOT ON THE BRAKE PEDAL FROM THE ACCELERATOR PEDAL. THE CONSUMER ALSO STATES THAT THE SAME MANEUVER HAPPENS WHEN HIS RIGHT FOOT HITS THE END OF THE SIDE VERTICAL PANEL. SCC WHEN LOOKING IN THE REAR VIEW MIRROR, CONSUMER CAN ONLY SEE ONE QUARTER OF THE BOTTOM HORIZONTAL VIEW. ON A SUNNY DAY, THE ILLUMINATED NUMBERS ON THE DASH ARE NOT VISIBLE AND REQUIRES REPEATED GLANCES TO OBTAIN AN ACCURATE READING. THE PASSENGER DOOR HANDLE IS DIFFICULT TO REACH FOR CLOSING ONCE IT HAS BEEN OPENED. *JG

NHTSA ODI #568363

Mileage unknown · Oct 31, 2002
Air Bags

CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED THE AIR BAG LIGHT COMES ON AND THE AIR BAG COULD BE INOPERATIVE IN THE EVENT OF A VEHICLE ACCIDENT. DEALER NOTIFIED. TS

NHTSA ODI #8022022

Mileage unknown · Aug 26, 2002
Air Bags

AIR BAG LIGHT STAYS ILUMMINATED, THE FVEHICLE WAS TAKEN TO THE DAEALER WHO ORDER A NEW AIR BAG MODULE, THE VEHICLE HAS BEEN OUT OF SERVICE FOR 56 DAYS BECAUSE THE MODULE HAS NOT ARRIVED AT THE DEALER A D THE CONSUMER IS AFRAID TO DRIVE THE VEHICLE. *AK *YH

NHTSA ODI #8017244

Mileage unknown · Aug 24, 2002
Tires

TIRE PRESSURE SENSOR READOUT DISPLAY REVERSED FOR LEFT SIDE. LF TIRE PRESSURE SHOWED AS LR AND VICE VERSA (CONFIRMED NEXT DAY WITH GAUGE). SENSOR REPORTED 40 LBS IN LR (WE HAD ADDED NO AIR, BUT CAR HAD BEEN RELEASED FROM SERVICE THAT MORNING). CAUSED ME TO RELEASE AIR FROM WRONG TIRE AND THEN ADD AIR TO WRONG TIRE. ERRONEOUS…

Read full complaint

TIRE PRESSURE SENSOR READOUT DISPLAY REVERSED FOR LEFT SIDE. LF TIRE PRESSURE SHOWED AS LR AND VICE VERSA (CONFIRMED NEXT DAY WITH GAUGE). SENSOR REPORTED 40 LBS IN LR (WE HAD ADDED NO AIR, BUT CAR HAD BEEN RELEASED FROM SERVICE THAT MORNING). CAUSED ME TO RELEASE AIR FROM WRONG TIRE AND THEN ADD AIR TO WRONG TIRE. ERRONEOUS READOUT FIRST APPEARED AT 2:30AM WITH NO GAS STATION AVAILABLE WITH READABLE TIRE GAUGE. SERIOUS HAZARD FOR BLOW-OUT/EARLY TIRE FAILURE.*AK

NHTSA ODI #766143

Mileage unknown · Aug 21, 2002
VisibilityCrash

THE WINDSHIELD OF THE VEHICLE IS SEVERELY DISTORTED. I HAVE BEEN HAVING SEVERE HEADACHES AND MEDICAL PROBLEMS DUE TO THIS WINDSHIELD. IT HAS AFFECTED MY HEALTH. I HAVE BEEN SEEN BY NUMEROUS DOCTORS IN VARIOUS FIELDS. THE DISTORTION IN THIS WINDSHIELD HAS CAUSED POOR VISIBILITY AND UNSAFE DRIVING CONDITIONS.*AK

NHTSA ODI #765994

Mileage unknown · Aug 14, 2002
Air BagsFuel System, OtherPower Train

WHILE DRIVING AT 30 MPH SUDDENLY RED LIGHT CAME ON FOR AIRBAG, AND GREEN LIGHTS WENT OFF. DID NOT KNOW IN WHAT GEAR VEHICLE WAS IN. ALSO, GAS GAUGE WENT OUT. CAUSE UNKNOWN. TOOK VEHICLE TO DEALER, AND DEALER COULD NOT FIND CAUSE OF PROBLEM. DEALER HAS HAD VEHICLE SINCE JULY. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

NHTSA ODI #8016279

Mileage unknown · Aug 9, 2002
Visibility

CONSUMERS WIFE ENTERED THE VEHICLE. THE SEATS, MIRROR AND STEERING ARE SUPPOSED TO RESPOND TO HER KEY FAB AS PROGRAMMED, BUT IT DID NOT. TRYING TO ATTEMPT IT MANUALLY DID NOT WORK EITHER. THE VEHICLE WAS TAKEN TO THE SERVICE DEPT. WHO FOUND A MODULE UNDER THE DRIVERS SEAT HAD SHORTED OUT AND BLEW A FUSE. *JG

NHTSA ODI #567050

Mileage unknown · Jul 31, 2002
Tires

WHILE IN MOTION, THE RIGHT REAR TIRE BLEW A TWO AND A HALF INCH HOLE IN THE SIDE WALL. *JG(MICHELIN MICHELIN SEMMETRY P225/60 R16)

NHTSA ODI #567007

Mileage unknown · Jul 24, 2002
Seat Belts

THERE IS A DESIGN FLAW IN FRONT SEAT BELT SHOULDER STRAP MOUNT, IT IS AT THE SHOULDER OF THE SEAT. FOR A PERSON 5 FEET AND SHORTER STRAP WOULD GO ACROSS THE MIDDLE OF NECK, WHICH COULD CAUSE MAJOR INJURIES IN AN ACCIDENT.*AK CONSUMER IS CONCERNED ABOUT THE SAFETY OF HIS WIFE WHEN SHE OPERATES THIS VEHICLE. CONSUMER STATES REGA…

Read full complaint

THERE IS A DESIGN FLAW IN FRONT SEAT BELT SHOULDER STRAP MOUNT, IT IS AT THE SHOULDER OF THE SEAT. FOR A PERSON 5 FEET AND SHORTER STRAP WOULD GO ACROSS THE MIDDLE OF NECK, WHICH COULD CAUSE MAJOR INJURIES IN AN ACCIDENT.*AK CONSUMER IS CONCERNED ABOUT THE SAFETY OF HIS WIFE WHEN SHE OPERATES THIS VEHICLE. CONSUMER STATES REGARDLESS OF THE AVAILABLE SEAT BELT ADJUSTMENTS THE SHOULDER STRAP WINDS UP ON HER NECK. *JG

NHTSA ODI #8014647

Mileage unknown · Jun 18, 2002
Power TrainInjury

ENTERPRISE RENTAL, CINCINNATI, OHIO, GILBERT AVE. AT 65 MPH REAR DRIVER'S SIDE WHEEL FELL OFF. DEALER DETERMINED THAT REAR AXLE HAD BROKEN. DRIVER AND PASSENGER SUFFERED MINOR INJURIES.*AK JLG

NHTSA ODI #8011988

Official recalls

5

14V355000 · Electrical System:ignition

Jun 23, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

03V238000 · Fuel System, Gasoline:storage:tank Assembly

Jul 1, 2003

ON CERTAIN CADILLAC DEVILLE AND SEVILLE PASSENGER VEHICLES, FUNERAL COACHES, AND LIMOUSINES EQUIPPED WITH A V8 (4.6L) ENGINE, OLDSMOBILE AURORA PASSENGER VEHICLES EQUIPPED WITH A V8 (4.0L ) ENGINE, AND PONTIAC BONNEVILLE SSEI PASSENGER VEHICLES EQUIPPED WITH A SUPERCHARGED V6 (3.8L) ENGINE, THE FUEL TANK PRESSURE SENSORS ARE UNUSUALLY SUSCEPTIBLE TO MALFUNCTIONS. IF THE SENSOR MALFUNCTIONS, EXCESSIVE VACUUM CAN BE APPLIED DURING SELF-DIAGNOSTIC TESTING.

Consequence & remedy

Consequence: FUEL SYSTEM COMPONENTS CAN BE DAMAGED AND FUEL CAN LEAK FROM THE VEHICLE WHEN IT IS REFUELED. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy: DEALERS WILL REPLACE THE FUEL TANK PRESSURE SENSOR. OWNER NOTIFICATION BEGAN ON OCTOBER 17, 2003. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; OLDSMOBILE AT 1-800-630-6537; OR PONTIAC AT 1-800-620-7668.

02V227000 · Seat Belts:front:retractor

Sep 5, 2002

CERTAIN PASSENGER VEHICLES CONTAIN DRIVER AND FRONT PASSENGER LAP AND/OR SHOULDER BELT RETRACTORS THAT MAY NOT REMAIN LOCKED UP AS DESIGNED DURING A CRASH IN WHICH THE BELT PRETENSIONERS DEPLOY.

Consequence & remedy

Consequence: IN SUCH A CRASH, THIS COULD RESULT IN AN INCREASE IN INJURY FOR THAT OCCUPANT.

Remedy: DEALERS WILL INSTALL A RETAINER KIT IN THE DRIVER AND PASSENGER SAFETY BELT PRETENSIONER. OWNER NOTIFICATION BEGAN JANUARY 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.

02V222000 · Air Bags:frontal

Aug 9, 2002

CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.

Consequence & remedy

Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.

Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.

02V067000 · Steering:gear Box (other Than Rack And Pinion)

Mar 6, 2002

CERTAIN PASSENGER VEHICLES WERE BUILT WITH MISSING OR UNDER-TORQUED STEERING GEAR ATTACHMENT BOLTS. IF A BOLT IS MISSING, THE DRIVER MAY NOTICE UNEVEN STEERING RESPONSE OR UNUSUAL NOISES DURING TURNS.

Consequence & remedy

Consequence: IF THE LEFT BOLT IS MISSING AND THE RIGHT MOUNTING STRAP FAILS, STEERING CONTROL IS LOST AND A VEHICLE CRASH COULD RESULT.

Remedy: DEALERS WILL INSPECT THE VEHICLES FOR PRESENCE AND PROPER TORQUE OF BOTH STEERING GEAR BOLTS. OWNER NOTIFICATION BEGAN APRIL 5, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300 OR CADILLAC AT 1-800-458-8006.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.