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2002 Cadillac Deville

Owner reports · Recalls · Investigations

More warning signs than most Deville years

Owner complaints for the 2002 Cadillac Deville are substantially higher than the model-year median of 44.

About this comparison →

When problems were reported

Mileage at the reported incident

114 reports with mileage · 62 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

20 crash reports2 fire reports13 injury reports

What owners actually said

176 reports
Mileage unknown · Aug 7, 2003
Tires

ERRONEOUS AND INACCURATE TIRE PRESSURE DISPLAY, CAUSED IMPROPER TIRE INFLATION. *AK *CB *JB

NHTSA ODI #10028352

Mileage unknown · Jul 7, 2003
Engine And Engine Cooling

WHEN DRIVING THERE IS A ROTTEN EGG ODOR INSIDE. TOOK TO DEALER, AND THE DEALER STATED THAT THE VEHICLE NEEDED A CATALYTIC CONVERTER. *AK

NHTSA ODI #10026663

10 miles · May 21, 2003
Engine And Engine Cooling

SOMETHING WAS COMING OUT OF THE VEHICLE AIR CONDITIONER VENTS THAT MADE THE OCCUPANT SICK. *NLM

NHTSA ODI #10020270

7,200 miles · May 18, 2003
Electrical System

CAR WILL NOT START/CRANK. 7,200 MILES ON ODOMETER! DASH LIGHTS/GAUGES INTERMITTENT, NO ACCESSORIES AT ALL. HAD TO HAVE TOWED TO MY HOME AREA. LATER IN EVENING, MANUALLY PUSHED VEHICLE TO FRONT OF MY HOME, TRIED TO START USING SPARE NO. 2 KEY THEN VALET KEY. NO RESPONSE. TRIED ACCESSORIES AGAIN WHILE IGNITION ON - TRIED OPE…

Read full complaint

CAR WILL NOT START/CRANK. 7,200 MILES ON ODOMETER! DASH LIGHTS/GAUGES INTERMITTENT, NO ACCESSORIES AT ALL. HAD TO HAVE TOWED TO MY HOME AREA. LATER IN EVENING, MANUALLY PUSHED VEHICLE TO FRONT OF MY HOME, TRIED TO START USING SPARE NO. 2 KEY THEN VALET KEY. NO RESPONSE. TRIED ACCESSORIES AGAIN WHILE IGNITION ON - TRIED OPENING SUNROOF - NO RESPONSE BUT THEN CAR STARTED AND DECK LID POPPED OPEN!*JB

NHTSA ODI #10018866

Mileage unknown · May 14, 2003
Engine And Engine Cooling

CAR HAS A VERY STRONG SULFUR ODOR. CATALYTIC CONVERTER HAS BEEN REPLACED BUT DID NOT FIX THE PROBLEM. CAR HAS BEEN INTO SERVICE 3 TIMES. ODOR STRONG ENOUGH THAT PASSENGERS HAVE BECOME ILL, ESPECIALLY WHEN THE SUNROOF IS OPEN. CHILDREN AT SCHOOL BACK AWAY FROM CAR DUE TO ODOR. GM/CADILLAC STATES IT IS A PROBLEM WE "HAVE TO L…

Read full complaint

CAR HAS A VERY STRONG SULFUR ODOR. CATALYTIC CONVERTER HAS BEEN REPLACED BUT DID NOT FIX THE PROBLEM. CAR HAS BEEN INTO SERVICE 3 TIMES. ODOR STRONG ENOUGH THAT PASSENGERS HAVE BECOME ILL, ESPECIALLY WHEN THE SUNROOF IS OPEN. CHILDREN AT SCHOOL BACK AWAY FROM CAR DUE TO ODOR. GM/CADILLAC STATES IT IS A PROBLEM WE "HAVE TO LIVE WITH". *NLM

NHTSA ODI #10018693

Mileage unknown · Apr 29, 2003
Air Bags

WHILE DRIVING 60-65 MPH THE VEHICLES SIDE DOOR AIR BAGS DEPLOYED WITHOUT WARNING. *NLM

NHTSA ODI #10017738

Mileage unknown · Mar 6, 2003
Tires

THE RIGHT REAR TIRE BLEW OUT.*AK *JB

NHTSA ODI #10009277

Mileage unknown · Mar 3, 2003
Tires

THE RIGHT REAR TIRE BECAME FLAT, AND THE ENTIRE RIM SPLIT. *AK *JB

NHTSA ODI #10007266

Mileage unknown · Feb 11, 2003
Exterior LightingSteering

THE HEADLIGHTS AND STEERING DID NOT WORK PROPERLY.*JB

NHTSA ODI #10006970

2,000 miles · Dec 20, 2002
Engine And Engine Cooling

WHILE DRIVING VEHICLE WILL SUDDENLY LOSS POWER, BUT NOT CUT OFF FOR APPROXIMATELY 14/15 MINS, THEN POWER WILL RETURN. THE DEALERSHIP ONLY HAVE A TEMPORARY FIX FOR THE PROBLEM. PLEASE PROVIDE MORE DETAILS. TS

NHTSA ODI #10001282

Official recalls

5

14V355000 · Electrical System:ignition

Jun 23, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

03V238000 · Fuel System, Gasoline:storage:tank Assembly

Jul 1, 2003

ON CERTAIN CADILLAC DEVILLE AND SEVILLE PASSENGER VEHICLES, FUNERAL COACHES, AND LIMOUSINES EQUIPPED WITH A V8 (4.6L) ENGINE, OLDSMOBILE AURORA PASSENGER VEHICLES EQUIPPED WITH A V8 (4.0L ) ENGINE, AND PONTIAC BONNEVILLE SSEI PASSENGER VEHICLES EQUIPPED WITH A SUPERCHARGED V6 (3.8L) ENGINE, THE FUEL TANK PRESSURE SENSORS ARE UNUSUALLY SUSCEPTIBLE TO MALFUNCTIONS. IF THE SENSOR MALFUNCTIONS, EXCESSIVE VACUUM CAN BE APPLIED DURING SELF-DIAGNOSTIC TESTING.

Consequence & remedy

Consequence: FUEL SYSTEM COMPONENTS CAN BE DAMAGED AND FUEL CAN LEAK FROM THE VEHICLE WHEN IT IS REFUELED. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy: DEALERS WILL REPLACE THE FUEL TANK PRESSURE SENSOR. OWNER NOTIFICATION BEGAN ON OCTOBER 17, 2003. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; OLDSMOBILE AT 1-800-630-6537; OR PONTIAC AT 1-800-620-7668.

02V227000 · Seat Belts:front:retractor

Sep 5, 2002

CERTAIN PASSENGER VEHICLES CONTAIN DRIVER AND FRONT PASSENGER LAP AND/OR SHOULDER BELT RETRACTORS THAT MAY NOT REMAIN LOCKED UP AS DESIGNED DURING A CRASH IN WHICH THE BELT PRETENSIONERS DEPLOY.

Consequence & remedy

Consequence: IN SUCH A CRASH, THIS COULD RESULT IN AN INCREASE IN INJURY FOR THAT OCCUPANT.

Remedy: DEALERS WILL INSTALL A RETAINER KIT IN THE DRIVER AND PASSENGER SAFETY BELT PRETENSIONER. OWNER NOTIFICATION BEGAN JANUARY 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.

02V222000 · Air Bags:frontal

Aug 9, 2002

CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.

Consequence & remedy

Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.

Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.

02V067000 · Steering:gear Box (other Than Rack And Pinion)

Mar 6, 2002

CERTAIN PASSENGER VEHICLES WERE BUILT WITH MISSING OR UNDER-TORQUED STEERING GEAR ATTACHMENT BOLTS. IF A BOLT IS MISSING, THE DRIVER MAY NOTICE UNEVEN STEERING RESPONSE OR UNUSUAL NOISES DURING TURNS.

Consequence & remedy

Consequence: IF THE LEFT BOLT IS MISSING AND THE RIGHT MOUNTING STRAP FAILS, STEERING CONTROL IS LOST AND A VEHICLE CRASH COULD RESULT.

Remedy: DEALERS WILL INSPECT THE VEHICLES FOR PRESENCE AND PROPER TORQUE OF BOTH STEERING GEAR BOLTS. OWNER NOTIFICATION BEGAN APRIL 5, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300 OR CADILLAC AT 1-800-458-8006.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.