I WAS TRAVELING SOUTH ON RT 10 PROVIDENCE RHODE ISLAND WHEN I HIT A POT HOLE, THAT SPLIT THE WHEELS DIAMETRICALLY, AND DEFLATING THE TIRES. THE WHEELS ARE MANUFACTURED BY TSW, JARAMA, 20 X8.5 5X120 ET35, AND 20 X10 5 X120 ET35 RESPECTIVELY. WHEN THE WHEELS SPLIT, I LOST CONTROL OF THE CAR, BUT MANAGED TO GET THE CAR OVER TO TH…
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I WAS TRAVELING SOUTH ON RT 10 PROVIDENCE RHODE ISLAND WHEN I HIT A POT HOLE, THAT SPLIT THE WHEELS DIAMETRICALLY, AND DEFLATING THE TIRES. THE WHEELS ARE MANUFACTURED BY TSW, JARAMA, 20 X8.5 5X120 ET35, AND 20 X10 5 X120 ET35 RESPECTIVELY. WHEN THE WHEELS SPLIT, I LOST CONTROL OF THE CAR, BUT MANAGED TO GET THE CAR OVER TO THE SIDE OF THE HIGHWAY. I CALLED THE RI STATE POLICE AND FILED AN INCIDENT REPORT. MY CONCERN IS THE WHEELS SPIT SIMILARLY EVEN THOUGH THEY ARE OF DIFFERENT SIZES, DIFFERENT BATCHES, AND SPLIT THE SAME. THIS RESULTED IN A VERY DANGEROUS SITUATION, AND I THOUGHT WOULD BE IMPORTANT TO REPORT THE INCIDENT. I DID CONTACT THE MANUFACTURER, AND THEY SAID I MUST OF HIT SOMETHING SIGNIFICANT TO CAUSE TWO WHEELS TO BREAK. MY PERSPECTIVE IS THEY FAILED IDENTICALLY WHICH SUGGESTS A DESIGN ISSUE, AND A NOT A PRODUCT ISSUE. *TR
NHTSA ODI #10676482
500 miles · May 16, 2014
SteeringWheels
WHEN BACKING OUT OF DRIVEWAY AND TURNING THE STEERING WHEEL TO THE RIGHT WE NOTICED A PRONOUNCED THUMP THAT WAS VERY NOTICEABLE AND WORRISOME. WE CHECKED WITH THE DEALER AND COULDN'T FIND THE PROBLEM AND THE DEALER CHECKED WITH GENERAL MOTORS WHO SAID IT WAS A DESIGN FLAW AND COULDN'T DO ANYTHING ABOUT IT. IT HAS BEEN DOING THE…
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WHEN BACKING OUT OF DRIVEWAY AND TURNING THE STEERING WHEEL TO THE RIGHT WE NOTICED A PRONOUNCED THUMP THAT WAS VERY NOTICEABLE AND WORRISOME. WE CHECKED WITH THE DEALER AND COULDN'T FIND THE PROBLEM AND THE DEALER CHECKED WITH GENERAL MOTORS WHO SAID IT WAS A DESIGN FLAW AND COULDN'T DO ANYTHING ABOUT IT. IT HAS BEEN DOING THE SAME THING UP TO THIS DATE. THE THUMP IS SO GREAT WE WONDER IF IT IS NOT DAMAGING THE CAR. *TR
NHTSA ODI #10588963
20,000 miles · Dec 5, 2013
SteeringStructureWheels
MY HUSBAND WAS DRIVING IN OUR COMMUNITY, ABOUT 15 MPH. HE MADE A RIGHT HAND TURN AND THE CONTROL ARM SNAPPED IN HALF, THE WHEEL BROKE OFF AND THE FRAME CAME CRASHING TO THE GROUND. WE HAVE OWNED THE CAR FOR LESS THAN 3 WEEKS. AAA TOWED THE CAR TO THE NEAREST DEALERSHIP. THE DEALERSHIP REFUSES TO FIX THE CAR UNDER THE MANUFAC…
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MY HUSBAND WAS DRIVING IN OUR COMMUNITY, ABOUT 15 MPH. HE MADE A RIGHT HAND TURN AND THE CONTROL ARM SNAPPED IN HALF, THE WHEEL BROKE OFF AND THE FRAME CAME CRASHING TO THE GROUND. WE HAVE OWNED THE CAR FOR LESS THAN 3 WEEKS. AAA TOWED THE CAR TO THE NEAREST DEALERSHIP. THE DEALERSHIP REFUSES TO FIX THE CAR UNDER THE MANUFACTURER'S WARRANTY CLAIMING THAT THE CAR HAD TO HAVE BEEN IN AN ACCIDENT. WE HAVE NEIGHBORS WHO HEARD THE THUD AND CAME TO SEE WHAT HAPPENED. THERE WAS NO ACCIDENT/COLLISION. WE HAVE DRIVEN THE CAR A COUPLE HUNDRED MILES. THIS SHOULDN'T HAVE HAPPENED. CADILLAC TOLD US WE NEEDED TO FILE A CLAIM WITH OUR INSURANCE COMPANY. THE DEALERSHIP ESTIMATES $12,000 IN DAMAGE. *TR
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
General Motors LLC (GM) is recalling certain model year 2011 Cadillac CTS vehicles manufactured October 18, 2010, to June 2, 2011. In the affected vehicles, vibrations from the drive shaft may cause the vehicle's roll over sensor to command the roof rail air bags to deploy.
Consequence & remedy
Consequence: If the roof rail air bags deploy unexpectedly, there is an increased risk of crash and injury to the occupants.
Remedy: GM will notify owners, and dealers will replace the rear drive shaft assembly, free of charge. General Motors distributed an interim letter to owners on August 27, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14233.
Additional source detail variants (2)
Power Train:driveline:driveshaft
General Motors LLC (GM) is recalling certain model year 2011 Cadillac CTS vehicles manufactured October 18, 2010, to June 2, 2011. In the affected vehicles, vibrations from the drive shaft may cause the vehicle's roll over sensor to command the roof rail air bags to deploy.
Consequence: If the roof rail air bags deploy unexpectedly, there is an increased risk of crash and injury to the occupants.
Remedy: GM will notify owners, and dealers will replace the rear drive shaft assembly, free of charge. General Motors distributed an interim letter to owners on August 27, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14233.
Air Bags
General Motors LLC (GM) is recalling certain model year 2011 Cadillac CTS vehicles manufactured October 18, 2010, to June 2, 2011. In the affected vehicles, vibrations from the drive shaft may cause the vehicle's roll over sensor to command the roof rail air bags to deploy.
Consequence: If the roof rail air bags deploy unexpectedly, there is an increased risk of crash and injury to the occupants.
Remedy: GM will notify owners, and dealers will replace the rear drive shaft assembly, free of charge. General Motors distributed an interim letter to owners on August 27, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14233.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2011 Cadillac Cts Problems, Complaints & Recalls | Skip That Year