NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
313 reports60,000 miles · Jun 7, 2011
Equipment
TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED THAT THE THEFT DETERRENT SYSTEM WAS FAULTY AND HE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. WHILE THE VEHICLE WAS IMMOBILIZED, THE DOORS WOULD LOCK INDEPENDENTLY AND HE WAS UNABLE TO ENTER OR EXIT THE VEHICLE. IN ADDITION, THE ALARM SYSTEM WOULD ACTIVATE RANDO…
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TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED THAT THE THEFT DETERRENT SYSTEM WAS FAULTY AND HE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. WHILE THE VEHICLE WAS IMMOBILIZED, THE DOORS WOULD LOCK INDEPENDENTLY AND HE WAS UNABLE TO ENTER OR EXIT THE VEHICLE. IN ADDITION, THE ALARM SYSTEM WOULD ACTIVATE RANDOMLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY REPLACED THE BATTERY AS WELL AS THE POWER CONTROL MODULE HOWEVER, THE FAILURE CONTINUED TO RECUR. THE VEHICLE WAS AWAITING AN ALTERNATOR REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CURRENT MILEAGE WAS 85,000 AND THE FAILURE MILEAGES WERE 60,000.
NHTSA ODI #10405510
102,000 miles · May 12, 2011
Air BagsCrashInjury
TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN SHE ATTEMPTED TO AVOID A CRASH BY SWERVING. THE CONTACT CRASHED INTO THE DIVIDER AND THE FRONTAL LAND SIDE AIR BAGS DEPLOYED ONLY PARTIALLY. IN ADDITION, THE CONTACT STATED THAT THERE WERE HOLES IN THE AIR BAGS. THE CONTACT SUSTAINED INJ…
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TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN SHE ATTEMPTED TO AVOID A CRASH BY SWERVING. THE CONTACT CRASHED INTO THE DIVIDER AND THE FRONTAL LAND SIDE AIR BAGS DEPLOYED ONLY PARTIALLY. IN ADDITION, THE CONTACT STATED THAT THERE WERE HOLES IN THE AIR BAGS. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE AND THE INSURANCE COMPANY DEEMED IT AS DESTROYED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.
NHTSA ODI #10400656
90,100 miles · May 2, 2011
Engine And Engine CoolingStructure
TL*THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED WHENEVER THE VEHICLE WAS NOT STARTED FOR A FEW DAYS IT WOULD ONLY START WITH A JUMP START. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST THREE TIMES WHO STATED THE BATTERY CAUSED THE FAILURE TO OCCUR. A BRAND NEW BATTERY WAS INSTALLED BUT THE VEHICLE WOULD NOT START. THE…
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TL*THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED WHENEVER THE VEHICLE WAS NOT STARTED FOR A FEW DAYS IT WOULD ONLY START WITH A JUMP START. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST THREE TIMES WHO STATED THE BATTERY CAUSED THE FAILURE TO OCCUR. A BRAND NEW BATTERY WAS INSTALLED BUT THE VEHICLE WOULD NOT START. THE CONTACT ALSO STATED THAT THE TRUNK WAS TOO HEAVY TO STAY IN THE UP POSITION EACH TIME SHE OPENED IT. THE TRUNK HAD FALLEN ONTO HER HEAD BUT THERE WERE NO INJURIES. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 90,100.
NHTSA ODI #10398460
150,000 miles · Mar 10, 2011
Suspension
I HAVE A 2003 CADILLAC CTS. THE REAR AXLE ASSEMBLY SEIZED WHILE DRIVING APPX 55MPH CAUSING THE REAR OF THE CAR TO LOCK UP AND SKID OFF OF THE ROAD.... THIS VEHICLE ALSO HAS A RECURRING "BODY CONTROL MODULE" FAILURE WHICH RENDERS THE AIRBAGS USELESS....CANNOT BE CLEARED BY MYSELF OR DEALERS.. *TR
NHTSA ODI #10389734
130,000 miles · Feb 22, 2011
Engine And Engine Cooling
2003 CADILLAC CTS ALL I CAN SAY IS IM DISGUSTED WITH THIS CAR NOTHING BUT PROBLEMS. I DON'T KNOW IF THAT LEAKAGE THAT IS REPORTED ON HERE HAD SOMETHING TO DO WITH WHAT HAPPENED BUT NOW I HAVE A CAR SITTING IN MY DRIVEWAY WHICH I CAN'T USE BECAUSE IT HAS A LOUD KNOCKING SOUND COMING FROM ENGINE. WHICH MOST THAN LIKELY NEEDS REPLA…
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2003 CADILLAC CTS ALL I CAN SAY IS IM DISGUSTED WITH THIS CAR NOTHING BUT PROBLEMS. I DON'T KNOW IF THAT LEAKAGE THAT IS REPORTED ON HERE HAD SOMETHING TO DO WITH WHAT HAPPENED BUT NOW I HAVE A CAR SITTING IN MY DRIVEWAY WHICH I CAN'T USE BECAUSE IT HAS A LOUD KNOCKING SOUND COMING FROM ENGINE. WHICH MOST THAN LIKELY NEEDS REPLACED WHICH IS VERY EXPENSIVE CAN I SAY FIRST CADILLAC AND WILL NEVER BUY ANOTHER ONE EVER.. *TR
NHTSA ODI #10383949
73,638 miles · Feb 18, 2011
Electrical SystemEngine And Engine Cooling
WHILE TRAVELING AT MODERATE SPEED VEHICLE BEGAN SHAKING VIOLENTLY AND LOOSING POWER. THE ENGINE WAS MISSING ON ONE OR MORE CYLINDERS. DEALER RECOMMENDED REPLACING COIL, SPARKPLUG, VALVE COVER GASKETS AND OIL COOLER. THIS SEEMS TO HAVE BEEN CAUSED BY A DEFECT MENTIONED IN CAD CTS TSB ID # 1609265 DATED 2005. THIS TSB STATES THA…
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WHILE TRAVELING AT MODERATE SPEED VEHICLE BEGAN SHAKING VIOLENTLY AND LOOSING POWER. THE ENGINE WAS MISSING ON ONE OR MORE CYLINDERS. DEALER RECOMMENDED REPLACING COIL, SPARKPLUG, VALVE COVER GASKETS AND OIL COOLER. THIS SEEMS TO HAVE BEEN CAUSED BY A DEFECT MENTIONED IN CAD CTS TSB ID # 1609265 DATED 2005. THIS TSB STATES THAT THE CRANKCASE VAPORS AND ENGINE OIL WILL VENT THROUGH THE CAM/VALVE COVER SEALS WHEN THE CRANKCASE VENTILATION SYSTEM BECOMES BLOCKED. THE OIL ON THIS VEHICLE EVIDENTLY VENTED AND LEAKED SEVERAL PLACES INCLUDING INTO THE IGNITION COILS CAUSING A SHORT. IF THIS HAD HAPPENED IN INTERSTATE TRAFFIC AT HIGH SPEEDS THIS COULD HAVE CAUSED AN ACCIDENT OR IF THE OIL HAD LEAKED ON VERY HOT SURFACES POSSIBLY A FIRE. THE TSB SPECIFIED KITS THAT WERE TO BE INSTALLED TO PREVENTED THIS FROM HAPPENING. EVIDENTLY, THESE WERE NEVER INSTALLED ON THIS VEHICLE.
NHTSA ODI #10383848
38,572 miles · Feb 15, 2011
Unknown Or Other
AFTER DRIVING FOR A SHORT TIME AT SLOW SPEED, CAR WILL SHUT OFF GOING UP A HILL. CAR STARTS RIGHT BACK UP AND RUN FOR A WHILE BUT SHUTS OFF AGAIN WHILE SITTING STILL. AT SOMETIME, AFTER THIS INITIAL EVENT ENGINE LIGHT IS ON, BUT INTERMITTENTLY. CAR DRIVEN TO DEALERSHIP. CKP AND CMP SENSORS FOUND DEFECTIVE.
NHTSA ODI #10385709
23,500 miles · Feb 15, 2011
Unknown Or Other
TRUNK LID KEPT ON FALLING WITH NO CONTROL HITTING MY SPOUSE'S HEAD. TRUNK STRUTS FOUND TO BE DEFECTIVE. WHEN GOT THEM FROM DEALERSHIP, IT WAS FOUND THAT HINGES DID NOT MATCH. NEW HINGES WERE REDESIGNED TO CORRECT THE ISSUE.
NHTSA ODI #10385708
89,000 miles · Feb 9, 2011
Exterior Lighting
TL*THE CONTACT OWNS A 2003 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 50 MPH, THE REAR OVERLAY PANEL FOR THE REAR REVERSE LIGHT FELL OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE CONTACT WOULD RESPONSIBLE FOR REPAIR EXPENSES. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO REFE…
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TL*THE CONTACT OWNS A 2003 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 50 MPH, THE REAR OVERLAY PANEL FOR THE REAR REVERSE LIGHT FELL OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE CONTACT WOULD RESPONSIBLE FOR REPAIR EXPENSES. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO REFERRED HIM TO THE CORPORATE OFFICE. HE HAD NOT RECEIVED A RESPONSE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 89,000 AND THE CURRENT MILEAGE WAS 98,000.
NHTSA ODI #10381334
Mileage unknown · Feb 1, 2011
Equipment
REAR LIGHTS AND PLATE COVER JUST FELL OFF AND THERE ARE MANY OTHER PEOPLE HAVING THE SAME PROBLEM. *LN
NHTSA ODI #10379853
Official recalls
4Jul 2, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
Mar 17, 2010
GENERAL MOTORS HAS NOTIFIED NHTSA OF A DEFECT IN CERTAIN MODEL YEAR 2003-2007 CADILLAC CTS VEHICLES CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH THE FRONT BRAKE HOSE FITTING AT THE CALIPER MAY CORRODE DUE TO SNOW OR WATER, CONTAINING ROAD SALT OR OTHER CONTAMINANTS, ENTERING AND BEING RETAINED IN THE ROUTING SLEEVE. IF THE FITTING CORRODES SIGNIFICANTLY, THE BRAKE HOSE-TUBE INTERFACE MAY DEVELOP A LEAK.
Consequence & remedy
Consequence: THE BRAKE HOSE-TUBE INTERFACE MAY RUPTURE SUDDENLY WITHOUT PRIOR WARNING AND INCREASE VEHICLE STOPPING DISTANCE MAY OCCUR INCREASING THE RISK OF A CRASH.
Remedy: DEALERS ARE TO REPLACE BOTH FRONT BRAKE HOSE ASSEMBLIES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2010. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Jul 15, 2003
CERTAIN MINIVANS, PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEM." THE OWNER'S MANUAL DOES NOT EXPLAIN THE MEANING OF THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT LOWER UNIVERSAL ANCHORAGE SYSTEM.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy: OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THEIR OWNER'S MANUAL. THIS SUPPLEMENT DESCRIBES AND SHOWS THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT ANCHORS THAT ARE LOCATED IN THE VEHICLE AND ON THE CHILD RESTRAINT OR BOOSTER CUSHION. OWNER NOTIFICATION BEGAN AUGUST 18, 2003. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668, OR OLDSMOBILE AT 1-800-630-6537.
Mar 24, 2003
SOME PASSENGER VEHICLES HAVE A CONDITION IN WHICH THE INTERMEDIATE STEERING SHAFT BOLT MAY BE LOOSE.
Consequence & remedy
Consequence: AN IMPROPERLY TIGHTENED BOLT COULD LOOSEN, RESULTING IN SEPARATION OF THE UPPER AND LOWER STEERING SHAFTS CAUSING A LOSS OF VEHICLE CONTROL. IF THIS HAPPENS WHILE THE VEHICLE IS MOVING, A CRASH COULD RESULT WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL INSPECT FOR THE PRESENCE OF THE INTERMEDIATE STEERING SHAFT BOLT AND ENSURE THAT IT IS TIGHTENED TO THE PROPER SPECIFICATION. OWNER NOTIFICATION BEGAN MARCH 20, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗