NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
12 reportsClear category filterMileage unknown · Sep 30, 2016
Electrical SystemUnknown Or OtherFire
I SAW A BLUE SPAKE WHEN I HAD GOTTEN OUT OF MY CAR AND LEFT THE DOOR OPEN. THE SPARK WAS LOCATED ON THE INSIDE OF THE DRIVERS SIDE DOOR. I GOT BACK IN MY CAR. IT SHOWED THAT THE DRIVERS DOOR WAS AJAR. I RESHOT THE DOOR IT STILL SHOWED THE DOOR WAS AJAR. I PRESSED THE CLEAR BOTTOM THE CAR SEEMED SMOKY I TRIED TO ROLL DOWN THE WIN…
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I SAW A BLUE SPAKE WHEN I HAD GOTTEN OUT OF MY CAR AND LEFT THE DOOR OPEN. THE SPARK WAS LOCATED ON THE INSIDE OF THE DRIVERS SIDE DOOR. I GOT BACK IN MY CAR. IT SHOWED THAT THE DRIVERS DOOR WAS AJAR. I RESHOT THE DOOR IT STILL SHOWED THE DOOR WAS AJAR. I PRESSED THE CLEAR BOTTOM THE CAR SEEMED SMOKY I TRIED TO ROLL DOWN THE WINDOW BUT MY WINDOWS WAS NOT WORKING NOR WAS THE RADIO. I DROVE A MILE TO MY HOME AND PARKED AWAY FROM THE HOUSE. I RUSHED TO GET EVERYTHING OUT OF THE CAR. THE TRUNK WOULD NOT OPEN SO I LET THE BACK SEAT DOWN SO I COULD REACH MY THINGS. THE CAR CONTINUED TO SMOKE AND ENDED IN A FULL BLAZE. WE CALLED 911 AND THE FIRE TRUCK CAME AND PUT OUT THE FIRE.
NHTSA ODI #10910704
Mileage unknown · Apr 6, 2016
Unknown Or Other
THE FRAME HAS RUSTED OUT ON BOTH SIDES UNDER THE FRONT OF THE CAR WHERE THE MANUFACTURER INSTALLED WATER LINES THAT DRIPPED ON THE FRAME CAUSING IT TO RUST COMPLETELY THROUGH ON ONE SIDE AND THE OTHER IS ALMOST THERE. THE DEALERSHIP AND AN AUTO BODY MAN TOLD ME THAT IT WAS NOT SAFE TO DRIVE. I HAVE DONE EVERYTHING TO TAKE GOOD C…
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THE FRAME HAS RUSTED OUT ON BOTH SIDES UNDER THE FRONT OF THE CAR WHERE THE MANUFACTURER INSTALLED WATER LINES THAT DRIPPED ON THE FRAME CAUSING IT TO RUST COMPLETELY THROUGH ON ONE SIDE AND THE OTHER IS ALMOST THERE. THE DEALERSHIP AND AN AUTO BODY MAN TOLD ME THAT IT WAS NOT SAFE TO DRIVE. I HAVE DONE EVERYTHING TO TAKE GOOD CARE OF MY CAR SO THAT I COULD KEEP IT FOR A LONG TIME. I CANNOT DRIVE OR EVEN SELL MY CAR. THIS IS A DEFECT FOR THE 2003 BUT HAS NOT BEEN CALLED AND I WANT TO KNOW WHY? I WANT MY CAR FIXED BY THE MANUFACTURER....
NHTSA ODI #10853813
79,000 miles · May 26, 2015
EngineUnknown Or Other
MY CAR JUST SHUT OFF IN THE MIDDLE OF EXCELERATION.........THIS HAPPEN TO ME 2X... ONCE TO ONCOMING TRAFFIC!!! AND THE OTHER JUST BEFORE A BLUE LINE TRAIN ...DEALERSHIP TAKES THIS VERY LIGHTLY.I GUESS SOMEONE HAS TO DIE FIRST..IT IS IN THE SHOP RIGHT NOW. I HAVE SO MANY ISSUES THAT I DON'T THINK I SHOULD BE HAVING OR HAD WHEN …
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MY CAR JUST SHUT OFF IN THE MIDDLE OF EXCELERATION.........THIS HAPPEN TO ME 2X... ONCE TO ONCOMING TRAFFIC!!! AND THE OTHER JUST BEFORE A BLUE LINE TRAIN ...DEALERSHIP TAKES THIS VERY LIGHTLY.I GUESS SOMEONE HAS TO DIE FIRST..IT IS IN THE SHOP RIGHT NOW. I HAVE SO MANY ISSUES THAT I DON'T THINK I SHOULD BE HAVING OR HAD WHEN NEW TOO. .I ALSO NOTICED THAT WHERE MY AIRBAG ON MY STEERING WHEEL .IS LOOKS LIKE IT IS SEPARATING...NOT SURE BUT IT IS NOT FLUSH....I'M AFRAID TO ASK ABOUT THAT SINCE ALL IT DOES IS COST ME$$$$$$$ ALSO I HAD BRAKES FIXED THAT WEREN'T THAT BAD BECAUSE OF NOISE BUT THE NOISE IS STILL THERE NOT ALL THE TIME BUT MORE FREQUENT AND IT SOUNDS LIKE ITS FROM SOME PART OF CLUTCH PART NOT THE BRAKES..... NEW BRAKES DIDN'T FIX ANYTHING.. I AM FIXING THIS CAR MORE THAN WHAT I AM WRITING ABOUT. THE 1ST MONTH I BOUGHT IT I HAD TO RETURN FOR A BOLT WAS COMING LOOSE ON MY STEERING COLUMN...FOUND OUT IT WAS A RECALL. I NEED TO TALK TO SOMEONE FOR WORK THAT WAS DONE TO MY CAR THAT LATER I FOUND WAS NOT MY WORK ORDER OR MY VIN #. OR MY MILEAGE... AFTER I PAID FOR HALF THE WORK SINCE MY CAR WASN'T BROUGHT IN FOR ANY OF THAT STUFF.. ONLY A STABILITY LIGHT TO BE CHECKED... WHICH AFTER 11MONTHS WHEN I TOOK IT BACK AGAIN... FOUND THAT WAS NEVER TAKEN CARE OF.. THATS WHY IT WOULD COME OFF AND ON ... I WAS JUST TIRED OF BEING TAKEN... THATS HOW I FELT.. BEING THAT I AM A WOMEN........
NHTSA ODI #10721447
34,000 miles · Feb 26, 2015
Unknown Or Other
6 DISC CD CHANGER CONTINUES TO GET STUCK, AFTER ATTEMPTING AND FAILING TO GET CDS TO EJECT, I HAVE COME TO START MY CAR IN THE MORNING AND THEY HAD EJECTED THEMSELVES OVER NIGHT. OTHER TIMES A CONTINUOUS NOISE IF POWER TO RADIO WAS ON WOULD EMIT AS IF SYSTEM WAS TRYING TO EJECT CDS ON IT'S OWN BUT NOTHING WOULD EVER COME OUT. I…
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6 DISC CD CHANGER CONTINUES TO GET STUCK, AFTER ATTEMPTING AND FAILING TO GET CDS TO EJECT, I HAVE COME TO START MY CAR IN THE MORNING AND THEY HAD EJECTED THEMSELVES OVER NIGHT. OTHER TIMES A CONTINUOUS NOISE IF POWER TO RADIO WAS ON WOULD EMIT AS IF SYSTEM WAS TRYING TO EJECT CDS ON IT'S OWN BUT NOTHING WOULD EVER COME OUT. IN THE END, RESULTING TO EVEN IF POWER TO RADIO WAS OFF, CD PLAYER STILL WAS MAKING WEIRD SOUNDS EVEN IF KEY WAS NOT IN IGNITION. ALL NIGHT AND DAY THE CD PLAYER WOULD EMIT RANDOM NOISES THAT I BELIEVE MAY OF CAUSED MY BATTERY TO BE DESTROYED. AFTER A FEW JUMP STARTS, A NEW BATTERY WAS PURCHASED. ONCE THE NEW BATTERY WAS INSTALLED, THE CD DISC CHANGER HAS BECOME DORMANT AND MAKES NO SOUND OR ANY TYPE OF RESPONSE TO ANY CONTROL BUTTONS. IT WON'T EVEN GO TO THE CD SETTING OR SHOW ANY TYPE OF ERROR CODE ON THE DISPLAY PANEL/SCREEN. THE CAR ACTS AS IF A CD PLAYER NEVER EXISTED. NO SHOP WILL EVEN ATTEMPT TO TAKE A LOOK AT IT TO ASSESS THE ISSUE UNDER THE $100 MARK. AS OF THIS DATE AND TIME, ALL I GET TO DO IS LISTEN TO THE AM/FM RADIO AND AN OCCASIONAL CASSETTE TAPE IF I COME ACROSS ONE. VERY UPSET ABOUT THAT, CONSIDERING CADILLAC HAS OTHER BOSE COMPONENTS, THEY COULD OF SPLURGED ON A BETTER CD SYSTEM BECAUSE CADILLAC OWNERS HAVE TO REPLACE THE WHOLE CD SYSTEM WITH AFTER MARKET PRODUCTS AND LOSE THE CONTROL PANEL DISPLAY SCREENS OR KEEP THE CONTROL DISPLAY SCREEN/PANEL AND DEAL WITH ONLY BEING ABLE TO PLAY THE RADIO/CASSETTE PLAYER FOREVER.
NHTSA ODI #10690979
75,000 miles · Sep 22, 2014
Unknown Or Other
MY VEHICLE IS UNDER RECALL FOR THE IGNITION. I HAVE HAD PROBLEMS WITH THE IGNITION SWITCH GETTING STUCK WHEN STARTING THE CAR AND A COUPLE OF TIMES WHILE THE CAR WAS RUNNING BUT STOPPED. I HAVE CALLED MY DEALER AND CONTACTED CADILLAC AND NO ONE HAS THE PART. I DRIVE WITH HAND CONTROLS AM ONLY 5'2 SO I AM UNABLE TO SIT FARTHER…
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MY VEHICLE IS UNDER RECALL FOR THE IGNITION. I HAVE HAD PROBLEMS WITH THE IGNITION SWITCH GETTING STUCK WHEN STARTING THE CAR AND A COUPLE OF TIMES WHILE THE CAR WAS RUNNING BUT STOPPED. I HAVE CALLED MY DEALER AND CONTACTED CADILLAC AND NO ONE HAS THE PART. I DRIVE WITH HAND CONTROLS AM ONLY 5'2 SO I AM UNABLE TO SIT FARTHER BACK AS SUGGESTED ON THE CADILLAC WEBSITE PAGE. WHERE CAN I GET THIS FIXED. NOW. *TR
NHTSA ODI #10637992
38,572 miles · Feb 15, 2011
Unknown Or Other
AFTER DRIVING FOR A SHORT TIME AT SLOW SPEED, CAR WILL SHUT OFF GOING UP A HILL. CAR STARTS RIGHT BACK UP AND RUN FOR A WHILE BUT SHUTS OFF AGAIN WHILE SITTING STILL. AT SOMETIME, AFTER THIS INITIAL EVENT ENGINE LIGHT IS ON, BUT INTERMITTENTLY. CAR DRIVEN TO DEALERSHIP. CKP AND CMP SENSORS FOUND DEFECTIVE.
NHTSA ODI #10385709
23,500 miles · Feb 15, 2011
Unknown Or Other
TRUNK LID KEPT ON FALLING WITH NO CONTROL HITTING MY SPOUSE'S HEAD. TRUNK STRUTS FOUND TO BE DEFECTIVE. WHEN GOT THEM FROM DEALERSHIP, IT WAS FOUND THAT HINGES DID NOT MATCH. NEW HINGES WERE REDESIGNED TO CORRECT THE ISSUE.
NHTSA ODI #10385708
Mileage unknown · Jan 13, 2011
Unknown Or Other
THE TRUNK WILL NOT STAY UP. IT CONTINUOUSLY SLAM DOWN. IT HAS FALLEN ON BOTH MY HUSBAND AN MY HEAD AND SHOULDERS. IT HAS BECOME VERY DANGEROUS AND GENERAL MOTORS WILL NOT CORRECT IT, SAYS CAR TOO OLD. ALL OWNERS BE CAREFUL!!
NHTSA ODI #10377432
Mileage unknown · Feb 15, 2005
Power TrainUnknown Or Other
BOUGHT CAR IN AUGUST OF 2004, THIS IS THE FOURTH TIME CAR HAS BEEN PUT IN SHOP. CAR WOULD BE STILL RUNNING BUT "ENGINE REDUCE POWER DISPLAYED ON SCREEN", NO GAS WOULD GO TO PEDAL I WOULD HAVE TO COAST TO A SAFE LOCATION. DEALER CLAIMS IT IS THE THROTTLE BODY, EACH TIME THEY SAY THEY HAVE REPAIRED IT BUT THIS IS NUMBER 4. REPL…
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BOUGHT CAR IN AUGUST OF 2004, THIS IS THE FOURTH TIME CAR HAS BEEN PUT IN SHOP. CAR WOULD BE STILL RUNNING BUT "ENGINE REDUCE POWER DISPLAYED ON SCREEN", NO GAS WOULD GO TO PEDAL I WOULD HAVE TO COAST TO A SAFE LOCATION. DEALER CLAIMS IT IS THE THROTTLE BODY, EACH TIME THEY SAY THEY HAVE REPAIRED IT BUT THIS IS NUMBER 4. REPLACED A COMPUTER CHIP, FLUSHED OUT THROTTLE BODY COMPONENT, REPLACE CRAKED CRANK SHAFT CASE, HAVEN'T HEARD WHAT NOW THEY ARE REPLACING.
NHTSA ODI #10110576
Mileage unknown · Feb 9, 2003
Unknown Or OtherCrashFire
I WISH TO COMPLAIN ABOUT A TV AD THAT CADILLAC IS CURRENTLY RUNNING FOR THEIR CTS MODEL, IT DEPICTS THE CAR DRIVING BLINDLY AT HIGH SPEED THROUGH THICK FOG. I BELIEVE THE AD IS CRIMINALLY IRRESPONSIBLE, GIVEN THE HIGH COST IN LIVES, INJURIES AND PROPERTY DAMAGE THAT OCCURS EVERY YEAR WHEN VEHICLES DRIVEN AT HIGH SPEED IN FOG CO…
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I WISH TO COMPLAIN ABOUT A TV AD THAT CADILLAC IS CURRENTLY RUNNING FOR THEIR CTS MODEL, IT DEPICTS THE CAR DRIVING BLINDLY AT HIGH SPEED THROUGH THICK FOG. I BELIEVE THE AD IS CRIMINALLY IRRESPONSIBLE, GIVEN THE HIGH COST IN LIVES, INJURIES AND PROPERTY DAMAGE THAT OCCURS EVERY YEAR WHEN VEHICLES DRIVEN AT HIGH SPEED IN FOG COLLIDE WITH OTHER VEHICLES. I HAVE REQUESTED CADILLAC TO IMMEDATELY WITHDRAW THIS AD AND IN THE FUTURE MAKE SOME MINIMAL EFFORT TO APPEAL TO RESPONSIBLE DRIVING BEHAVIOR. WHAT ACTION CAN I EXPECT YOUR AGENCY TO TAKE? JOSEPH A. FINN
NHTSA ODI #10005574
Official recalls
4Jul 2, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
Mar 17, 2010
GENERAL MOTORS HAS NOTIFIED NHTSA OF A DEFECT IN CERTAIN MODEL YEAR 2003-2007 CADILLAC CTS VEHICLES CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH THE FRONT BRAKE HOSE FITTING AT THE CALIPER MAY CORRODE DUE TO SNOW OR WATER, CONTAINING ROAD SALT OR OTHER CONTAMINANTS, ENTERING AND BEING RETAINED IN THE ROUTING SLEEVE. IF THE FITTING CORRODES SIGNIFICANTLY, THE BRAKE HOSE-TUBE INTERFACE MAY DEVELOP A LEAK.
Consequence & remedy
Consequence: THE BRAKE HOSE-TUBE INTERFACE MAY RUPTURE SUDDENLY WITHOUT PRIOR WARNING AND INCREASE VEHICLE STOPPING DISTANCE MAY OCCUR INCREASING THE RISK OF A CRASH.
Remedy: DEALERS ARE TO REPLACE BOTH FRONT BRAKE HOSE ASSEMBLIES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2010. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Jul 15, 2003
CERTAIN MINIVANS, PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEM." THE OWNER'S MANUAL DOES NOT EXPLAIN THE MEANING OF THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT LOWER UNIVERSAL ANCHORAGE SYSTEM.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy: OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THEIR OWNER'S MANUAL. THIS SUPPLEMENT DESCRIBES AND SHOWS THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT ANCHORS THAT ARE LOCATED IN THE VEHICLE AND ON THE CHILD RESTRAINT OR BOOSTER CUSHION. OWNER NOTIFICATION BEGAN AUGUST 18, 2003. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668, OR OLDSMOBILE AT 1-800-630-6537.
Mar 24, 2003
SOME PASSENGER VEHICLES HAVE A CONDITION IN WHICH THE INTERMEDIATE STEERING SHAFT BOLT MAY BE LOOSE.
Consequence & remedy
Consequence: AN IMPROPERLY TIGHTENED BOLT COULD LOOSEN, RESULTING IN SEPARATION OF THE UPPER AND LOWER STEERING SHAFTS CAUSING A LOSS OF VEHICLE CONTROL. IF THIS HAPPENS WHILE THE VEHICLE IS MOVING, A CRASH COULD RESULT WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL INSPECT FOR THE PRESENCE OF THE INTERMEDIATE STEERING SHAFT BOLT AND ENSURE THAT IT IS TIGHTENED TO THE PROPER SPECIFICATION. OWNER NOTIFICATION BEGAN MARCH 20, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗