2005 Buick Rendezvous

My kids and I were driving down the road all of a sudden I heard this loud sound and then my car wouldn't turn left or right the steering wheel turned but not the car thank God I wasn't goin very fast I was able to slowly pull to the side of the rd then it started smoking like it was on fire my kids and I had to hurry and jump out an the carlot I got it from is picking it up to be looked at.

THIS SUV WAS PURCHASED AT THE END OF AUGUST 2016 AND ONCE IN THE CAR AND DRIVING DOWN THE ROAD WE REALIZED THE VEHICLE POWER STEERING WAS HARD TO TURN AND THE BRAKES WERE GOING ALL THE WAY DOWN. WE ALSO HAD A CAR ACCIDENT, BECAUSE IT WAS VERY HARD TO TURN AND ONCE IN THE PARKING SPACE THE BRAKES WENT COMPLETELY OUT AND WHEN TRYING TO STOP THE SUV WOULD NOT STOP AND WE HIT A PARKED CAR WITH THE LADY IN THE CAR ON 9/11/2016. WENT ON LINE AND NOTICED RECALLS FOR POWER STEERING AND CLOTH SEATS ON SOME MODELS FOR AIR BAGS. SPOKE WITH GMC AND INFORMED POWER STEERING RECALL AND WOULD LIKE SUV CHECKED. CALLED TOW TRUCK TO TAKE VEHICLE TO GMC. WHEN WE GOT THERE THE SERVICE DEPARTMENT REQUEST WE TRY TO PURCHASE A NEW CAR INSTEAD OF GETTING THE VEHICLE FIXED. THE NEXT DAY WE WERE NOTIFIED THE TRUCK WAS NOT WORTH REPAIRING THE DAMAGES WERE OVER 1,000 FOR POWER STEERING AND BRAKES. THIS CAR WAS SOLD WITH ALL THESE PROBLEMS AND I FEEL SINCE THERE WAS PREVIOUS DEFECTS WITH THIS VEHICLE WE SHOULD AT LEAST BE GIVEN SOME TYPE OF COMPENSATION OR A NEW VEHICLE.

WE HAVE BEEN PLAGUED WITH A STEERING WHEEL COLUMN PROBLEM FOR OVER 18 MONTHS. THIS PROBLEM STARTED AT 50,000 MILES. IT MADE A LOUD SQUEALING NOISE WHEN THE STEERING WHEEL WAS TURNED AND OVER THE NUMEROUS VISITS TO VARIOUS GMC DEALERS, WE WERE REPEATEDLY TOLD THERE WAS NOTHING WRONG AND IT WAS SAFE TO DRIVE. AFTER CONTACTING GMC ITSELF, THEY SENT US TO A DEALER WHO AT FIRST AGAIN SAID THERE WAS NOTHING WRONG. THEN TWO HOURS AFTER BEING CHALLENGED THEY RETESTED AND 'DISCOVERED' WHAT THEY DESCRIBED AS WEAR AND TEAR. WE WERE CHARGED $1,250 AND GIVEN A 1 YEAR WARRANTY. THEY DENIED THIS WAS A RECALLED COMPONENT. I STILL DO NOT TRUST THE RESULTS NOR THIS CAR, BUT I CANNOT AFFORD GETTING ANOTHER CAR. *JS

WHEN I WOULD START MY CAR IN THE MORNING, I WOULD GET A OVERWHELMING GAS SMELL IN MY TO POINT OF ME THINKING GAS WAS LEAKING UNDERNEATH MY AND I WOULD GET OUT AND CHECK AND NOTHING. I TOOK IT TO A MECHANIC AND ASKED HIM IF THE CAR WAS LEAKING GAS AND HE SAID NO. I'M CONSTANTLY ADDING POWER STEERING FLUID TO MY VEHICLE AT LEAST TWICE A MONTH . AND RECENTLY MY SPEEDOMETER NEEDLE HAS STARTED STICKING AND SOMETIMES NOT WORKING AT ALL. IRONICALLY MY GAS NEEDLE IS ALWAYS FLUCTUATING THROUGHOUT MY CAR TRIPS. I'M SO NERVOUS WHEN I DRIVE BECAUSE I THINK I'M ABOUT TO RUN OUT OF GAS EVEN THOUGH I MAY HAVE RECENTLY ADDED GAS TO THE CAR. THIS MAY SOUND SIMPLE BUT THE GAS FUMES ARE MAKING ME SICK AND MY TWO KIDS ESPECIALLY SINCE ALL OF US SUFFER FROM ASTHMA. PLEASE PROVIDE A RESOLUTION OR FIX FOR THESE UNHEALTHY INCIDENTS.

THE BUICK WAS MY PREVIOUS VEHICLE AND IT WOULD JUST STALL WHILE I WAS DRIVING. IT ONLY HAPPENED A FEW TIMES, BUT WAS ALMOST THE RESULT OF AN ACCIDENT TWO TIMES. I DID HAVE IT LOOKED AT AND THE DEALERSHIP TESTED IT SEVERAL TIMES, BUT NEVER FOUND A CAUSE. I DON'T KNOW IF YOU NEED TO KNOW THIS INFORMATION, BUT I THOUGHT I WOULD SHARE IN LIGHT WHAT HAS BEEN GOING ON AND I WAS SURPRISED THE RENDEZVOUS WASN'T LISTED AS ONE OF THE VEHICLES WITH A PROBLEM. I KNOW THE DEALERSHIP INFORMATION, BUT I'M NOT SURE HOW LONG THEY KEEP THEIR RECORDS. THE DATE I ENTERED ABOVE IS INACCURATE. FEEL FREE TO CONTACT ME IF YOU HAVE ANY QUESTIONS. *TR

A TOTAL AND SUDDEN LOSS OF STEERING OCCURRED AS I LEFT THE CURB AND STARTED INTO THE STREET. ALTHOUGH IT FELT LIKE I HAD POWER STEERING, I HAD ABSOLUTELY NO CONTROL OF THE FRONT WHEELS AND THEREFORE THE CAR WAS TOTALLY OUT OF CONTROL EXCEPT FOR THE BRAKES. THE CAR WAS TAKEN TO THE BUICK DEALER. THE SERVICE DEPARTMENT DESCRIBED THE FAILURE SEQUENCE AS FOLLOWS: FIRST THE BRACKET HOLDING THE STEERING RACK ON THE R/H SIDE BROKE LOOSE THEN THE MOUNTING BOLT ON THE LEFT SIDE OF THE RACK FELL OUT. I FOUND THE BOLT IN THE STREET AND GAVE IT TO THE SERVICE MANAGER. AFTER THE BOLT HOLDING THE LEFT SIDE FELL OUT, THERE WAS NOTHING HOLDING THE STEERING RACK IN PLACE SO THERE WAS NO POSSIBILITY OF CONTROLLING THE CAR. THE DEALER REPLACED THE RACK TWO OR THREE TIMES DURING THE NEXT WEEK THINKING THAT THE REPLACEMENT RACKS WAS DEFECTIVE. HOWEVER THERE WAS STILL A PROBLEM IN THE POWER STEERING. IT SEEMED TO BIND UP WHEN MAKING A TURN, ONLY SOMETIMES. FINALLY, THE DEALER REPLACED THE STEERING SHAFT SAYING THAT A U-JOINT IN THE STEERING SHAFT WAS BROKEN OR BADLY DAMAGED. NOW IT APPEARS THAT THE PROBLEM HAS BEEN SOLVED. I HAVE A PHOTOGRAPH SHOWING THE RACK WITH THE BROKEN MOUNT. IT APPEARS THAT THE WELD THAT HOLDS THE MOUNTING BRACKET TO THE RACK, BROKE LOOSE. MY WIFE IS THE ORIGINAL OWNER OF THE CAR. THE CAR HAS NEVER BEEN IN AN ACCIDENT. THE CAR HAS NEVER BEEN USED FOR ANY TYPE OF OFF-ROAD USE. THE CAR HAS ONLY BEEN DRIVEN ON CITY STREETS AND PUBLIC HIGHWAYS BY DRIVERS THAT ARE MORE THAN 60 YEARS OLD. THE CAR (AND WHEELS) SHOW NO SIGN OF DAMAGE. THE DEALER SAID THERE WAS NO RECALL ON THIS MODEL CAR AND THAT HE HAD NEVER SEEN SUCH A FAILURE. BECAUSE THE CAR IS OUT OF WARRANTY, THE MANUFACTURER ASSUMES NO RESPONSIBILITY FOR THE FAILURES. HOWEVER, ALTHOUGH I DID PAY TO HAVE THE STEERING RACK REPLACED, THEY DID NOT CHARGE ADDITIONAL FOR THE STEERING COLUMN. *TR