I WAS DRIVING MY VEHICLE ON THE FREEWAY GOING 70 MILES PER HOUR AND ALL THE SUDDEN MY VEHICLE HAD PRETTY MUCH CAME TO A COMPLETE STOP AND IF I HADN'T HAD MY SEATBELT ON, I PROBABLY WOULD HAVE WENT THROUGH THE WINDSHIELD. *TR
2004 Buick Rendezvous
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2004 Buick Rendezvous do not stand out strongly from the model-year median of 138.
About this comparison →How this year compares
Owner complaints by model year
Compare all Rendezvous years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
162 reports with mileage · 38 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Fuel System, Gasoline. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
10 reportsTL* THE CONTACT OWNS A 2004 BUICK RENDEZVOUS. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE HAS NOT YET BEEN DIAGNOSE. THERE WERE CONSEQUENCES BUT THE CONTACT WAS CONCERNED FOR HIS SAFETY. WHEN THE CHECK ENGINE WARNING LIG…
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TL* THE CONTACT OWNS A 2004 BUICK RENDEZVOUS. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE HAS NOT YET BEEN DIAGNOSE. THERE WERE CONSEQUENCES BUT THE CONTACT WAS CONCERNED FOR HIS SAFETY. WHEN THE CHECK ENGINE WARNING LIGHT ILLUMINATED, THE VEHICLE UNINTENDEDLY ACCELERATED. THE CONTACT ALSO STATED THAT THE VEHICLE HAD BEEN EXPERIENCING THE FAILURE FOR APPROXIMATELY EVERY DAY FOR THE PAST TWO WEEKS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE NATURE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT TAKEN TO NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
THE ABS WHEEL SPEED SENSOR WIRE HARNESS HAS A FAILURE ISSUE. THIS LEADS TO THE ABS SYSTEM ACTIVATING WITHOUT A WARNING LIGHT TURNING ON AND CAN INCREASE THE STOPPING DISTANCE WHEN NOT NECESSARY. THE TRANSMISSION MAY SEEM TO CLUNK WHEN ACCELERATING FROM A STOP AS THE COMPUTER DOESN'T READ THE CORRECT SPEED SENT FROM THE HUB ASSEM…
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THE ABS WHEEL SPEED SENSOR WIRE HARNESS HAS A FAILURE ISSUE. THIS LEADS TO THE ABS SYSTEM ACTIVATING WITHOUT A WARNING LIGHT TURNING ON AND CAN INCREASE THE STOPPING DISTANCE WHEN NOT NECESSARY. THE TRANSMISSION MAY SEEM TO CLUNK WHEN ACCELERATING FROM A STOP AS THE COMPUTER DOESN'T READ THE CORRECT SPEED SENT FROM THE HUB ASSEMBLY TO THE COMPUTER. PREVIOUSLY, I HAD A HUB ASSEMBLY REPLACED AND THE PROBLEMS STILL EXISTED. AFTER REPLACING THE WIRES THE PROBLEMS HAVE NOT RESURFACED.
DASH GAUGES, WARNING LIGHTS, & ALARMS, BELLS FLASH ON & OFF AND VEHICLE SUDDENLY RUNS ROUGH. DASH CODES OF ALL SORTS BLINK ON & OFF. NEW BATTERY AND NEW ALTENATOR INSTALLED, PROBLEM STILL EXISTS. THIS HAPPENED FIRST WHEN DRIVING ON HIWAY. AFTER VEHICLE PULLED OFF ROAD AND ENGINE TURNED OFF. THE DASH CODE THEN READ BATTERY ISS…
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DASH GAUGES, WARNING LIGHTS, & ALARMS, BELLS FLASH ON & OFF AND VEHICLE SUDDENLY RUNS ROUGH. DASH CODES OF ALL SORTS BLINK ON & OFF. NEW BATTERY AND NEW ALTENATOR INSTALLED, PROBLEM STILL EXISTS. THIS HAPPENED FIRST WHEN DRIVING ON HIWAY. AFTER VEHICLE PULLED OFF ROAD AND ENGINE TURNED OFF. THE DASH CODE THEN READ BATTERY ISSUE. WE TRIED TO DRIVE AGAIN BUT NOW VEHICLE OPERATED ROUGHLY AND THERE WAS NO MORE DAYLIGHT. WE HAD VEHICLE TOWED 100 MILES. THEN PAID FOR NEW BATTERY PROBLEM DID NOT CHANGE SO WE HAD A NEW ALTENATOR INSTALLED AFTER HAVING A DIAGNOSTIC TEST ADVISING THE NEED FOR A NEW ALTENATOR. I AM QUITE UPSET BECAUS EI FEEL THAT THERE IS FRAUD ON PART OF SEARS AUTOREPAIR. DIAGNOSTIC SAID ALTENATOR WAS THE PROBLEM. I PAID OVER $450 FOR THAT SERVICE AND ANOTHER $150 FOR THE BATTERY.
ENGINE STOPS WORKING WITH LOSS OF ALL CONTROL, BATTERY TURNS OVER BUT VEHICLE WILL NOT START. AFTER APPROXIMATELY 1/2 HOUR ENGINE STARTS. DROVE TO MECHANIC AND NO INFORMATION AVAILOABLE IN COMPUTER. ALL DATA REMOVED.. PROBLEM REPEATED AT 70,00 MILES 90,000 MILES AND AT 150,000 MILES. NO MECHANIC COULD FIND ANY PRONLEM. FI…
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ENGINE STOPS WORKING WITH LOSS OF ALL CONTROL, BATTERY TURNS OVER BUT VEHICLE WILL NOT START. AFTER APPROXIMATELY 1/2 HOUR ENGINE STARTS. DROVE TO MECHANIC AND NO INFORMATION AVAILOABLE IN COMPUTER. ALL DATA REMOVED.. PROBLEM REPEATED AT 70,00 MILES 90,000 MILES AND AT 150,000 MILES. NO MECHANIC COULD FIND ANY PRONLEM. FIRST OCCURRED WHEN PARKING AFTER A 50 MILE DRIVE. NEXT APPEARED AT A STOP LIGHT. LAST APPERARED WHILE SLOWING DOWN AT AN INTERSECTION. TOOK VEHICLE OFF THE ROAD AFTER THE LAST INCIDENT. FEARED FOR MY LIFE.
I PURCHASED THIS CAR ON JUNE 23 AND THE NEXT DAY IT WOULDN'T START TOOK IT BACK TO THE DEALERSHIP AND THEY REPLACED THE BATTERY AND THE ALTERNATOR SAID IT WAS FIXED BUT SEVERAL HOURS LATER THE CAR WOULDNT START AGAIN TOOK IT BACK THE NEXT DAY AND THEY SAID IT WAS THE AIR CONDITIONER RUNNING WHILE THE CAR WAS OFF DRAINING THE BAT…
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I PURCHASED THIS CAR ON JUNE 23 AND THE NEXT DAY IT WOULDN'T START TOOK IT BACK TO THE DEALERSHIP AND THEY REPLACED THE BATTERY AND THE ALTERNATOR SAID IT WAS FIXED BUT SEVERAL HOURS LATER THE CAR WOULDNT START AGAIN TOOK IT BACK THE NEXT DAY AND THEY SAID IT WAS THE AIR CONDITIONER RUNNING WHILE THE CAR WAS OFF DRAINING THE BATTERY SO THEY TOOK THE FUSE OUT AND SAID THEY WOULD FIX IT THE NEXT DAY BUT WHEN I CALLED TO TAKE MY CAR TO THEM I GOT NO ANSWER FROM THEM. THREE DAYS LATER THE CAR OVERHEATED AND I GOT IT COMPLETELY CHECKED BY A DIFFERENT MECHANIC TO SEE WHY MY CAR IS RUNNING HOT AND HE GAVE ME A LIST OF PROBLEMS EVERY HEAD GASKET IS BLOWN OUT AND THE MOTOR IS GONE. HE SAID THAT THERE WAS A RECALL A FEW YEARS BACK ON THESE TYPES OF BUICK CARS FOR THE COOLANT AND THE WRONG COOLANT WAS PLACED IN THE CAR AND IT MESSED UP ALL HEAD GASKETS I IMMEDIATELY CALLED THE DEALERSHIP BUT AGAIN NO RESPONSE I CALLED THE BANK BECAUSE I STILL HAVE A 30 DAY TAG AND ONLY HAD THE CAR FOR TWO WEEKS BUT AGAIN NO RESPONSE I CALLED BUICK AND SPOKE WITH SOMEONE TO ASK ABOUT THE COOLANT RECALL AND HE SAID HE WOULD CALL ME BACK IN A HOUR AND AGAIN NO RESPONSE. I ASKED FOR A CARFAX REPORT AND THE DEALERSHIP SAID THEY DIDN'T HAVE ONE BUT GAVE THE COUPLE BEHIND ME A CARFAX FOR THEIR CAR THE BRAKES AND ROTORS ARE COMPLETELY GONE I CANNOT STOP WITH MY BRAKES I JUST HAVE TO COAST SO I WANT HIT ANYONE THIS CAR WILL STALL OUT ON ME WITHOUT ANY WARNING. THERE HAS BEEN NO ACTION TAKEN FROM THE BANK OR THE DEALERSHIP ON HOW WE CAN FIX THIS PROBLEM THEY HAVE ALL BEEN IGNORING AND NOT RESPONDING TO MY CALLS TEXTS OR ANYTHING.
WHILE DRIVING AT APRX 60 MPH THE CAR JUST DIED STALLED NO POWER HAD TO MAN HANDLE CAR TO A STOP WITH OUT GETTING INTO AN ACCIDENT ALMOST LIKE DRIVING A BAIT CAR THE CAR JUST SHUT DOWN THIS IS NOT THE FIRST TIME HAD TO GET TOWED CAR STILL WONT START PUT KEY IN ALL BELLS AND WHISTLES LIGHT UP AND SOUNDS THEN NOTHING AS IF ALARM CU…
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WHILE DRIVING AT APRX 60 MPH THE CAR JUST DIED STALLED NO POWER HAD TO MAN HANDLE CAR TO A STOP WITH OUT GETTING INTO AN ACCIDENT ALMOST LIKE DRIVING A BAIT CAR THE CAR JUST SHUT DOWN THIS IS NOT THE FIRST TIME HAD TO GET TOWED CAR STILL WONT START PUT KEY IN ALL BELLS AND WHISTLES LIGHT UP AND SOUNDS THEN NOTHING AS IF ALARM CUT OFF . *TR
TL* THE CONTACT OWNS A 2004 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED. ADDITIONALLY, THE CONTACT STATED THAT THE BRAKE PEDAL REQUIRED EXCESSIVE FORCE IN ORDER TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 05V157000 (ELECTRICAL …
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TL* THE CONTACT OWNS A 2004 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED. ADDITIONALLY, THE CONTACT STATED THAT THE BRAKE PEDAL REQUIRED EXCESSIVE FORCE IN ORDER TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 05V157000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 29,500.
I WAS DRIVING THE VEHICLE TO AN APPOINTMENT AND ALL OF A SUDDEN IT THUMBED WHEN I MOVED FROM THE LIGHT TAKING OFF NOT LIKE IT WAS SHIFTING BUT AS SOMETHING WAS KNOCKED IN, THEN THE LOWER LIGHT I TURN ON IN THE TRUCK STOPPED WORKING, THE INTERIOR DASH LIGHTS AS WELL STOPPED ON THE 11 OF MARCH ABOUT 6 PM I WAS HEADING BACK IN FROM…
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I WAS DRIVING THE VEHICLE TO AN APPOINTMENT AND ALL OF A SUDDEN IT THUMBED WHEN I MOVED FROM THE LIGHT TAKING OFF NOT LIKE IT WAS SHIFTING BUT AS SOMETHING WAS KNOCKED IN, THEN THE LOWER LIGHT I TURN ON IN THE TRUCK STOPPED WORKING, THE INTERIOR DASH LIGHTS AS WELL STOPPED ON THE 11 OF MARCH ABOUT 6 PM I WAS HEADING BACK IN FROM OUT OF TOWN HAD TO POSITION MY CELL PHONE SO I COULD SEE WHAT SPEED I WAS GOING, THE TURNING TO THE RIGHT KNOCKS LIKE SOMETHING IS ABOUT TO FALL OFF, AND THE TO TOP IT OFF THE WIPER FROM THE BACK WINDOW LEAKS IN THE INSIDE WHEN I TRY TO CLEAN WITH FLUID, THE SEAT BELT AS WELL IS NOT LOCKING I AND MY ON STAR IT READS AND TALKS AS I TRIED TO SET UP AN ACCOUNT THE SYSTEM FAILED AND MY ENGINE STALLS AS WELL THE TEMPERATURE GAUGE RUNS HOT IF I GO IN TOWN AND STOP AT THE LIGHTS I CHECKED THE FLUID AND IT IS IN THEIR I CALLED GM AND THEY QUOTE AND QUOTE SAY THEIR WAS NEVER A RECALL ON MY VEHICLE BUT I SEE ONLINE THAT THEIR WAS WHY IS IT THAT THEY CAN'T SEEM TO LOCATE ANY INFORMATION I HATE THAT I AM ALWAYS GETTING DUPED IN WITH THESE VEHICLES AND THEN I GET MORE DEPRESSED AND SHUT DOWN AND FEEL LIKE ALL MY FUNDS MEAN NOTHING TO ANY ONE. *TR
VEHICLE LOST COOLANT SECONDARY TO "BLOWN" LOWER INTAKE MANIFOLD GASKET. GASKET REPLACED, BY CERTIFIED GM DEALER SERVICE CENTER, ENGINE CONTINUES TO EXHIBIT OVERHEATING. MULTIPLE ATTEMPTS TO 'PURGE' COOLING SYSTEM TO NO AVAIL. *TR VEHICLE IN DAY 8 OF "HOSPITAL STAY" AT THIS TIME.
Official recalls
407V349000 · Fuel System, Gasoline:storage
Aug 8, 2007
ON CERTAIN VEHICLES, VARIATIONS IN THE MANUFACTURING PROCESS OR EXPOSURE TO HIGH AMBIENT TEMPERATURES MAY LEAD TO FRACTURE OF THE FUEL TANK INLET CHECK VALVE (ICV).
Consequence & remedy
Consequence: A FRACTURE MAY ALLOW FUEL VAPORS TO PASS THROUGH AND ALLOW DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL TANK. THE RECALL WILL BE MAILED IN TWO PHASES WITH THE FIRST PHASE BEGINNING ON DECEMBER 4, 2007. THE SECOND PHASE WILL BE MAILED ON DECEMBER 13, 2007. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OR PONTIAC AT 1-800-620-7668. THE VEHICLE POPULATION INCLUDES BUICK RENDEZVOUS AND PONTIAC AZTEK VEHICLE BUILT IN MAY 2003; CHEVROLET VENTURE AND PONTIAC MONTANA VEHICLES BUILT FROM JUNE THROUGH AUGUST 2002; AND ALL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO, AND HAWAII.
05V157000 · Electrical System:ignition
Apr 20, 2005
ON CERTAIN SPORT UTILITY VEHICLES, CONTAMINATION ON IGNITION RELAY CONTACTS CAN CAUSE HIGH RESISTANCE. THIS CAN AFFECT SIGNALS TO THE POWERTRAIN CONTROL MODULE AND, COULD CAUSE INTERMITTENT VEHICLE STALLS AT ANY TIME.
Consequence & remedy
Consequence: THE VEHICLE CANNOT BE RESTARTED IMMEDIATELY. IF THIS WERE TO OCCUR, IT COULD RESULT IN A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE IGNITION RELAY FREE OF CHARGE. THE RECALL BEGAN ON MAY 4, 2005. OWNERS MAY CONTACT PONTIAC AT 1-800-620-7668 AND BUICK AT 1-866-608-8080.
04V150000 · Latches/locks/linkages:hatchback/liftgate:lock
Mar 29, 2004
ON CERTAIN SPORT UTILITY VEHICLES, A STRUCTURAL SUPPORT AT THE LATCH ATTACHMENT IN THE REAR LIFTGATE MAY BE INADEQUATE TO RETAIN THE LATCH TO THE LIFTGATE IN CERTAIN SEVERE VEHICLE CRASH EVENTS.
Consequence & remedy
Consequence: IF THE LIFTGATE WERE TO OPEN IN A VEHICLE CRASH, AN OCCUPANT COULD BE EJECTED FROM THE VEHICLE RESULTING IN INCREASED RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL ADD STRUCTURAL REINFORCEMENTS TO THE LIFTGATE IN THE AREA ADJOINING THE LATCH ASSEMBLY. OWNER NOTIFICATION SCHEDULE BEGAN ON JUNE 21, 2004. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080. THIS IS AN EXPANSION TO A PREVIOUS RECALL (03V211).
03V454000 · Fuel System, Gasoline:storage
Nov 10, 2003
ON CERTAIN PASSENGER VEHICLES, A WELD BETWEEN THE FUEL TANK INLET CHECK VALVE AND THE FUEL TANK CAN FAIL.
Consequence & remedy
Consequence: IF THESE PARTS SEPARATE, THE DRIVER MAY NOTICE AN ODOR OF FUEL, THE SERVICE ENGINE SOON OR CHECK ENGINE LIGHT MAY ILLUMINATE, AND/OR FUEL MAY LEAK ONTO THE GROUND. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT THE SERIAL NUMBER OF THE FUEL TANK TO SEE IF IT IS ON THE LIST OF AFFECTED TANKS. IF THE SERIAL NUMBER MATCHES, THE FUEL TANK WILL BE REPLACED. OWNER NOTIFICATION BEGAN NOVEMBER 4, 2003. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080 OR PONTIAC AT 1-800-620-7668.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA07006 · Fuel Tank Leakage
Opened Apr 18, 2007 · Closed Sep 13, 2007
Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings; Fuel System, Gasoline:storage; Fuel System, Gasoline:storage:tank Assembly; Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
GM IS RECALLING (NHTSA RECALL NO. 07V-349) CERTAIN MODEL YEAR (MY) 2002-2004 BUICK RENDEZVOUS, CHEVROLET VENTURE (REGULAR WHEELBASE) AND 2001-2004 PONTIAC AZTEK AND MONTANA (REGULAR WHEELBASE) VEHICLES TO REPLACE FUEL TANKS AND CORRECT A DEFECT THAT MAY ALLOW FUEL LEAKAGE.THE VEHICLE RECALL POPULATION IS RENDEZVOUS AND AZTEK VEHICLES BUILT IN MAY 2003, VENTURE AND MONTANA VEHICLE BUILT IN JUNE THROUGH AUGUST 2002 AND CERTAIN SAME MODEL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO AND HAWAII THAT WERE BUILT THROUGH NOV/DEC 2003 (DEPENDING ON MODEL).THE TOTAL NUMBER OF VEHICLES RECALLED IS 20,594 (INCLUDES 15,196 SUBJECT AZTEK AND RENDEZVOUS VEHICLES). IN ADDITION TO THE RECALL, GM WILL EXTEND THE WARRANTY ON MY 2002-2004 RENDEZVOUS AND REGULAR WHEEL BASE VENTURE VANS AND MY 2001-2004 AZTEK AND REGULAR WHEELBASE MONTANA VANS NOT INCLUDED IN THE RECALL TO PROVIDE WARRANTY COVERAGE FOR A PERIOD OF 10 YEARS OR 150,000 MILES, WHICHEVER OCCURS FIRST.GM WILL BEGIN NOTIFYING OWNERS IN DECEMBER 2007.GM REPORTS THAT THE FUEL INLET PIPE CONTAINING THE INLET CHECK VALVE (ICV) MAY FRACTURE AND ALLOW FUEL VAPORS OR FUEL TO LEAK OUT.GM DATA REVEALED THAT ELEVATED AMBIENT TEMPERATURES, HIGHER CARBON CONTENT IN THE ICV AND VARIATION IN THE MANUFACTURING PROCESS WERE THE CONTRIBUTING FACTORS FOR POTENTIAL CRACKS IN THE ICV.BEGINNING DECEMBER 2003, GM BUILT VEHICLES WITH A REDESIGNED FUEL TANK/ICV.SUBJECT VEHICLES NOT INCLUDED IN THE RECALL OR EXTENDED WARRANTY DID NOT SHOW A FAILURE TREND SIMILAR TO THE ABOVE VEHICLES..FOR ADDITIONAL DETAILS, SEE RECALL 07V-349.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (5)
Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
GM IS RECALLING (NHTSA RECALL NO. 07V-349) CERTAIN MODEL YEAR (MY) 2002-2004 BUICK RENDEZVOUS, CHEVROLET VENTURE (REGULAR WHEELBASE) AND 2001-2004 PONTIAC AZTEK AND MONTANA (REGULAR WHEELBASE) VEHICLES TO REPLACE FUEL TANKS AND CORRECT A DEFECT THAT MAY ALLOW FUEL LEAKAGE.THE VEHICLE RECALL POPULATION IS RENDEZVOUS AND AZTEK VEHICLES BUILT IN MAY 2003, VENTURE AND MONTANA VEHICLE BUILT IN JUNE THROUGH AUGUST 2002 AND CERTAIN SAME MODEL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO AND HAWAII THAT WERE BUILT THROUGH NOV/DEC 2003 (DEPENDING ON MODEL).THE TOTAL NUMBER OF VEHICLES RECALLED IS 20,594 (INCLUDES 15,196 SUBJECT AZTEK AND RENDEZVOUS VEHICLES). IN ADDITION TO THE RECALL, GM WILL EXTEND THE WARRANTY ON MY 2002-2004 RENDEZVOUS AND REGULAR WHEEL BASE VENTURE VANS AND MY 2001-2004 AZTEK AND REGULAR WHEELBASE MONTANA VANS NOT INCLUDED IN THE RECALL TO PROVIDE WARRANTY COVERAGE FOR A PERIOD OF 10 YEARS OR 150,000 MILES, WHICHEVER OCCURS FIRST.GM WILL BEGIN NOTIFYING OWNERS IN DECEMBER 2007.GM REPORTS THAT THE FUEL INLET PIPE CONTAINING THE INLET CHECK VALVE (ICV) MAY FRACTURE AND ALLOW FUEL VAPORS OR FUEL TO LEAK OUT.GM DATA REVEALED THAT ELEVATED AMBIENT TEMPERATURES, HIGHER CARBON CONTENT IN THE ICV AND VARIATION IN THE MANUFACTURING PROCESS WERE THE CONTRIBUTING FACTORS FOR POTENTIAL CRACKS IN THE ICV.BEGINNING DECEMBER 2003, GM BUILT VEHICLES WITH A REDESIGNED FUEL TANK/ICV.SUBJECT VEHICLES NOT INCLUDED IN THE RECALL OR EXTENDED WARRANTY DID NOT SHOW A FAILURE TREND SIMILAR TO THE ABOVE VEHICLES..FOR ADDITIONAL DETAILS, SEE RECALL 07V-349.THIS INVESTIGATION IS CLOSED.
Fuel System, Gasoline
GM IS RECALLING (NHTSA RECALL NO. 07V-349) CERTAIN MODEL YEAR (MY) 2002-2004 BUICK RENDEZVOUS, CHEVROLET VENTURE (REGULAR WHEELBASE) AND 2001-2004 PONTIAC AZTEK AND MONTANA (REGULAR WHEELBASE) VEHICLES TO REPLACE FUEL TANKS AND CORRECT A DEFECT THAT MAY ALLOW FUEL LEAKAGE.THE VEHICLE RECALL POPULATION IS RENDEZVOUS AND AZTEK VEHICLES BUILT IN MAY 2003, VENTURE AND MONTANA VEHICLE BUILT IN JUNE THROUGH AUGUST 2002 AND CERTAIN SAME MODEL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO AND HAWAII THAT WERE BUILT THROUGH NOV/DEC 2003 (DEPENDING ON MODEL).THE TOTAL NUMBER OF VEHICLES RECALLED IS 20,594 (INCLUDES 15,196 SUBJECT AZTEK AND RENDEZVOUS VEHICLES). IN ADDITION TO THE RECALL, GM WILL EXTEND THE WARRANTY ON MY 2002-2004 RENDEZVOUS AND REGULAR WHEEL BASE VENTURE VANS AND MY 2001-2004 AZTEK AND REGULAR WHEELBASE MONTANA VANS NOT INCLUDED IN THE RECALL TO PROVIDE WARRANTY COVERAGE FOR A PERIOD OF 10 YEARS OR 150,000 MILES, WHICHEVER OCCURS FIRST.GM WILL BEGIN NOTIFYING OWNERS IN DECEMBER 2007.GM REPORTS THAT THE FUEL INLET PIPE CONTAINING THE INLET CHECK VALVE (ICV) MAY FRACTURE AND ALLOW FUEL VAPORS OR FUEL TO LEAK OUT.GM DATA REVEALED THAT ELEVATED AMBIENT TEMPERATURES, HIGHER CARBON CONTENT IN THE ICV AND VARIATION IN THE MANUFACTURING PROCESS WERE THE CONTRIBUTING FACTORS FOR POTENTIAL CRACKS IN THE ICV.BEGINNING DECEMBER 2003, GM BUILT VEHICLES WITH A REDESIGNED FUEL TANK/ICV.SUBJECT VEHICLES NOT INCLUDED IN THE RECALL OR EXTENDED WARRANTY DID NOT SHOW A FAILURE TREND SIMILAR TO THE ABOVE VEHICLES..FOR ADDITIONAL DETAILS, SEE RECALL 07V-349.THIS INVESTIGATION IS CLOSED.
Fuel System, Gasoline:storage
GM IS RECALLING (NHTSA RECALL NO. 07V-349) CERTAIN MODEL YEAR (MY) 2002-2004 BUICK RENDEZVOUS, CHEVROLET VENTURE (REGULAR WHEELBASE) AND 2001-2004 PONTIAC AZTEK AND MONTANA (REGULAR WHEELBASE) VEHICLES TO REPLACE FUEL TANKS AND CORRECT A DEFECT THAT MAY ALLOW FUEL LEAKAGE.THE VEHICLE RECALL POPULATION IS RENDEZVOUS AND AZTEK VEHICLES BUILT IN MAY 2003, VENTURE AND MONTANA VEHICLE BUILT IN JUNE THROUGH AUGUST 2002 AND CERTAIN SAME MODEL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO AND HAWAII THAT WERE BUILT THROUGH NOV/DEC 2003 (DEPENDING ON MODEL).THE TOTAL NUMBER OF VEHICLES RECALLED IS 20,594 (INCLUDES 15,196 SUBJECT AZTEK AND RENDEZVOUS VEHICLES). IN ADDITION TO THE RECALL, GM WILL EXTEND THE WARRANTY ON MY 2002-2004 RENDEZVOUS AND REGULAR WHEEL BASE VENTURE VANS AND MY 2001-2004 AZTEK AND REGULAR WHEELBASE MONTANA VANS NOT INCLUDED IN THE RECALL TO PROVIDE WARRANTY COVERAGE FOR A PERIOD OF 10 YEARS OR 150,000 MILES, WHICHEVER OCCURS FIRST.GM WILL BEGIN NOTIFYING OWNERS IN DECEMBER 2007.GM REPORTS THAT THE FUEL INLET PIPE CONTAINING THE INLET CHECK VALVE (ICV) MAY FRACTURE AND ALLOW FUEL VAPORS OR FUEL TO LEAK OUT.GM DATA REVEALED THAT ELEVATED AMBIENT TEMPERATURES, HIGHER CARBON CONTENT IN THE ICV AND VARIATION IN THE MANUFACTURING PROCESS WERE THE CONTRIBUTING FACTORS FOR POTENTIAL CRACKS IN THE ICV.BEGINNING DECEMBER 2003, GM BUILT VEHICLES WITH A REDESIGNED FUEL TANK/ICV.SUBJECT VEHICLES NOT INCLUDED IN THE RECALL OR EXTENDED WARRANTY DID NOT SHOW A FAILURE TREND SIMILAR TO THE ABOVE VEHICLES..FOR ADDITIONAL DETAILS, SEE RECALL 07V-349.THIS INVESTIGATION IS CLOSED.
Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
GM IS RECALLING (NHTSA RECALL NO. 07V-349) CERTAIN MODEL YEAR (MY) 2002-2004 BUICK RENDEZVOUS, CHEVROLET VENTURE (REGULAR WHEELBASE) AND 2001-2004 PONTIAC AZTEK AND MONTANA (REGULAR WHEELBASE) VEHICLES TO REPLACE FUEL TANKS AND CORRECT A DEFECT THAT MAY ALLOW FUEL LEAKAGE.THE VEHICLE RECALL POPULATION IS RENDEZVOUS AND AZTEK VEHICLES BUILT IN MAY 2003, VENTURE AND MONTANA VEHICLE BUILT IN JUNE THROUGH AUGUST 2002 AND CERTAIN SAME MODEL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO AND HAWAII THAT WERE BUILT THROUGH NOV/DEC 2003 (DEPENDING ON MODEL).THE TOTAL NUMBER OF VEHICLES RECALLED IS 20,594 (INCLUDES 15,196 SUBJECT AZTEK AND RENDEZVOUS VEHICLES). IN ADDITION TO THE RECALL, GM WILL EXTEND THE WARRANTY ON MY 2002-2004 RENDEZVOUS AND REGULAR WHEEL BASE VENTURE VANS AND MY 2001-2004 AZTEK AND REGULAR WHEELBASE MONTANA VANS NOT INCLUDED IN THE RECALL TO PROVIDE WARRANTY COVERAGE FOR A PERIOD OF 10 YEARS OR 150,000 MILES, WHICHEVER OCCURS FIRST.GM WILL BEGIN NOTIFYING OWNERS IN DECEMBER 2007.GM REPORTS THAT THE FUEL INLET PIPE CONTAINING THE INLET CHECK VALVE (ICV) MAY FRACTURE AND ALLOW FUEL VAPORS OR FUEL TO LEAK OUT.GM DATA REVEALED THAT ELEVATED AMBIENT TEMPERATURES, HIGHER CARBON CONTENT IN THE ICV AND VARIATION IN THE MANUFACTURING PROCESS WERE THE CONTRIBUTING FACTORS FOR POTENTIAL CRACKS IN THE ICV.BEGINNING DECEMBER 2003, GM BUILT VEHICLES WITH A REDESIGNED FUEL TANK/ICV.SUBJECT VEHICLES NOT INCLUDED IN THE RECALL OR EXTENDED WARRANTY DID NOT SHOW A FAILURE TREND SIMILAR TO THE ABOVE VEHICLES..FOR ADDITIONAL DETAILS, SEE RECALL 07V-349.THIS INVESTIGATION IS CLOSED.
Fuel System, Gasoline:storage:tank Assembly
GM IS RECALLING (NHTSA RECALL NO. 07V-349) CERTAIN MODEL YEAR (MY) 2002-2004 BUICK RENDEZVOUS, CHEVROLET VENTURE (REGULAR WHEELBASE) AND 2001-2004 PONTIAC AZTEK AND MONTANA (REGULAR WHEELBASE) VEHICLES TO REPLACE FUEL TANKS AND CORRECT A DEFECT THAT MAY ALLOW FUEL LEAKAGE.THE VEHICLE RECALL POPULATION IS RENDEZVOUS AND AZTEK VEHICLES BUILT IN MAY 2003, VENTURE AND MONTANA VEHICLE BUILT IN JUNE THROUGH AUGUST 2002 AND CERTAIN SAME MODEL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO AND HAWAII THAT WERE BUILT THROUGH NOV/DEC 2003 (DEPENDING ON MODEL).THE TOTAL NUMBER OF VEHICLES RECALLED IS 20,594 (INCLUDES 15,196 SUBJECT AZTEK AND RENDEZVOUS VEHICLES). IN ADDITION TO THE RECALL, GM WILL EXTEND THE WARRANTY ON MY 2002-2004 RENDEZVOUS AND REGULAR WHEEL BASE VENTURE VANS AND MY 2001-2004 AZTEK AND REGULAR WHEELBASE MONTANA VANS NOT INCLUDED IN THE RECALL TO PROVIDE WARRANTY COVERAGE FOR A PERIOD OF 10 YEARS OR 150,000 MILES, WHICHEVER OCCURS FIRST.GM WILL BEGIN NOTIFYING OWNERS IN DECEMBER 2007.GM REPORTS THAT THE FUEL INLET PIPE CONTAINING THE INLET CHECK VALVE (ICV) MAY FRACTURE AND ALLOW FUEL VAPORS OR FUEL TO LEAK OUT.GM DATA REVEALED THAT ELEVATED AMBIENT TEMPERATURES, HIGHER CARBON CONTENT IN THE ICV AND VARIATION IN THE MANUFACTURING PROCESS WERE THE CONTRIBUTING FACTORS FOR POTENTIAL CRACKS IN THE ICV.BEGINNING DECEMBER 2003, GM BUILT VEHICLES WITH A REDESIGNED FUEL TANK/ICV.SUBJECT VEHICLES NOT INCLUDED IN THE RECALL OR EXTENDED WARRANTY DID NOT SHOW A FAILURE TREND SIMILAR TO THE ABOVE VEHICLES..FOR ADDITIONAL DETAILS, SEE RECALL 07V-349.THIS INVESTIGATION IS CLOSED.
RQ06009 · Fuel Tank Leakage
Opened Dec 14, 2006 · Closed Apr 18, 2007
Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Gasoline:storage; Fuel System, Gasoline:storage:tank Assembly; Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
CERTAIN SUBJECT VEHICLES MAY EXHIBIT LEAKAGE OF ODOR AND/OR FUELFROM THE LOWER PORTION OF THE FUEL TANK INLET FILLER PIPE (INLET CHECK VALVE).THE INLET CHECK VALVE (ICV) AND THE FUEL TANK ARE JOINED TOGETHER USING A HOT PLATE WELDING PROCESS FOR PLASTIC PARTS.GM REPORTS THAT ITS ANALYSIS OF FIELD RETURNED PARTS SHOW EVIDENCE OF PROCESS VARIATIONS FOR DIFFERENT MANUFACTURING PERIODS.THESE VARIATIONS PRODUCED SOME ICV TO FUEL TANK JOINTS WITH POOR MELT FLOW LINES.ODI'S ANALYSIS OF GM'S WARRANTY CLAIM DATA FINDS MORE FREQUENT FUEL TANK REPLACEMENTS IN THE HOTTER CLIMATE STATES.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-006) TO FURTHER ASSESS THIS MATTER.
Additional source detail variants (4)
Fuel System, Gasoline
CERTAIN SUBJECT VEHICLES MAY EXHIBIT LEAKAGE OF ODOR AND/OR FUELFROM THE LOWER PORTION OF THE FUEL TANK INLET FILLER PIPE (INLET CHECK VALVE).THE INLET CHECK VALVE (ICV) AND THE FUEL TANK ARE JOINED TOGETHER USING A HOT PLATE WELDING PROCESS FOR PLASTIC PARTS.GM REPORTS THAT ITS ANALYSIS OF FIELD RETURNED PARTS SHOW EVIDENCE OF PROCESS VARIATIONS FOR DIFFERENT MANUFACTURING PERIODS.THESE VARIATIONS PRODUCED SOME ICV TO FUEL TANK JOINTS WITH POOR MELT FLOW LINES.ODI'S ANALYSIS OF GM'S WARRANTY CLAIM DATA FINDS MORE FREQUENT FUEL TANK REPLACEMENTS IN THE HOTTER CLIMATE STATES.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-006) TO FURTHER ASSESS THIS MATTER.
Fuel System, Gasoline:storage
CERTAIN SUBJECT VEHICLES MAY EXHIBIT LEAKAGE OF ODOR AND/OR FUELFROM THE LOWER PORTION OF THE FUEL TANK INLET FILLER PIPE (INLET CHECK VALVE).THE INLET CHECK VALVE (ICV) AND THE FUEL TANK ARE JOINED TOGETHER USING A HOT PLATE WELDING PROCESS FOR PLASTIC PARTS.GM REPORTS THAT ITS ANALYSIS OF FIELD RETURNED PARTS SHOW EVIDENCE OF PROCESS VARIATIONS FOR DIFFERENT MANUFACTURING PERIODS.THESE VARIATIONS PRODUCED SOME ICV TO FUEL TANK JOINTS WITH POOR MELT FLOW LINES.ODI'S ANALYSIS OF GM'S WARRANTY CLAIM DATA FINDS MORE FREQUENT FUEL TANK REPLACEMENTS IN THE HOTTER CLIMATE STATES.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-006) TO FURTHER ASSESS THIS MATTER.
Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
CERTAIN SUBJECT VEHICLES MAY EXHIBIT LEAKAGE OF ODOR AND/OR FUELFROM THE LOWER PORTION OF THE FUEL TANK INLET FILLER PIPE (INLET CHECK VALVE).THE INLET CHECK VALVE (ICV) AND THE FUEL TANK ARE JOINED TOGETHER USING A HOT PLATE WELDING PROCESS FOR PLASTIC PARTS.GM REPORTS THAT ITS ANALYSIS OF FIELD RETURNED PARTS SHOW EVIDENCE OF PROCESS VARIATIONS FOR DIFFERENT MANUFACTURING PERIODS.THESE VARIATIONS PRODUCED SOME ICV TO FUEL TANK JOINTS WITH POOR MELT FLOW LINES.ODI'S ANALYSIS OF GM'S WARRANTY CLAIM DATA FINDS MORE FREQUENT FUEL TANK REPLACEMENTS IN THE HOTTER CLIMATE STATES.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-006) TO FURTHER ASSESS THIS MATTER.
Fuel System, Gasoline:storage:tank Assembly
CERTAIN SUBJECT VEHICLES MAY EXHIBIT LEAKAGE OF ODOR AND/OR FUELFROM THE LOWER PORTION OF THE FUEL TANK INLET FILLER PIPE (INLET CHECK VALVE).THE INLET CHECK VALVE (ICV) AND THE FUEL TANK ARE JOINED TOGETHER USING A HOT PLATE WELDING PROCESS FOR PLASTIC PARTS.GM REPORTS THAT ITS ANALYSIS OF FIELD RETURNED PARTS SHOW EVIDENCE OF PROCESS VARIATIONS FOR DIFFERENT MANUFACTURING PERIODS.THESE VARIATIONS PRODUCED SOME ICV TO FUEL TANK JOINTS WITH POOR MELT FLOW LINES.ODI'S ANALYSIS OF GM'S WARRANTY CLAIM DATA FINDS MORE FREQUENT FUEL TANK REPLACEMENTS IN THE HOTTER CLIMATE STATES.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-006) TO FURTHER ASSESS THIS MATTER.
PE04075 · Ignition Relay Failure
Opened Nov 10, 2004 · Closed Apr 28, 2005
Status: closed (inferred from source dates) · Electrical System:ignition; Electrical System:ignition:module
ON NOVEMBER 10, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION TO INVESTIGATE THE FAILURE, MALFUNCTION, OR OTHER UNSATISFACTORY PERFORMANCE OF THE ENGINE CONTROL SYSTEM WHICH MAY RESULT IN ENGINE STALLING IN CERTAIN MODEL YEAR (MY) 2004 BUICK RENDEZVOUS (GMT250) AND PONTIAC AZTEK (GMT250) VEHICLES ALLEGEDLY CAUSED BY IGNITION RELAY FAILURE.ODI IS AWARE OF 68 NON-DUPLICATIVE COMPLAINTS AND 1092 WARRANTY CLAIMS RELATED TO THE SUBJECT ISSUE.THERE ARE NO KNOWN CRASHES RELATED TO IGNITION RELAY FAILURE ON THE SUBJECT VEHICLES.BY LETTER DATED APRIL 19, 2005, GENERAL MOTORS CORP. (GM) HAS NOTIFIED ODI THAT IT WILL CONDUCT A SAFETY RECALL (NTHSA RECALL NO. 05V-157) TO REPLACE DEFECTIVE IGNITION RELAY MODULES IN APPROXIMATELY 34,996 SUBJECT VEHICLES BUILT BETWEEN OCTOBER 13, 2003 AND MARCH 8, 2004.THIS PERIOD OF VEHICLE PRODUCTION IS ASSOCIATED WITH ESCALATED WARRANTY CLAIMS RATES AND COMPLAINTS THAT ALLEGE ENGINE STALL DUE TO IGNITION RELAY FAILURE.GM HAS IDENTIFIED PARTS SUPPLIERS WHO USED MATERIALS CONTAINING SILICONE IN THE MANUFACTURE OF SPECIFIC COMPONENTS FOR THE IGNITION RELAY MODULE.SILICONE CONTAMINATION CAN RESULT IN SILICA DEPOSITS FORMING ON THE CONTACTS AS THE RELAY SWITCHES AND THE HEAT GENERATED BY THE RESULTANT ARC CONVERTS THE SILICONE TO SILICA.SILICA BUILD-UP ON THE CONTACTS IS PROGRESSIVE AND MAY PRODUCE A VOLTAGE DROP ACROSS THE RELAY SUFFICIENT TO CAUSE AN INTERMITTENT NO-START OR ENGINE STALL CONDITION.WARRANTY ANALYSIS INDICATES THE INCIDENCE OF NO/HARD START VERSUS ENGINE STALL TO BE EQUAL.ANALYSIS OF TOWING CLAIMS AND DETAILED SERVICE RECORDS INDICATES THAT VEHICLES MAY EXPERIENCE RESTART DIFFICULTIES AFTER A STALLING INCIDENT APPROXIMATELY 20-30 PERCENT OF THE TIME.THE USE OF SILICONE MATERIALS IN THE MANUFACTURE OF THE SUBJECT IGNITION RELAY HAS BEEN DISCONTINUED.THE ACTION TAKEN BY GM IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Electrical System:ignition
ON NOVEMBER 10, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION TO INVESTIGATE THE FAILURE, MALFUNCTION, OR OTHER UNSATISFACTORY PERFORMANCE OF THE ENGINE CONTROL SYSTEM WHICH MAY RESULT IN ENGINE STALLING IN CERTAIN MODEL YEAR (MY) 2004 BUICK RENDEZVOUS (GMT250) AND PONTIAC AZTEK (GMT250) VEHICLES ALLEGEDLY CAUSED BY IGNITION RELAY FAILURE.ODI IS AWARE OF 68 NON-DUPLICATIVE COMPLAINTS AND 1092 WARRANTY CLAIMS RELATED TO THE SUBJECT ISSUE.THERE ARE NO KNOWN CRASHES RELATED TO IGNITION RELAY FAILURE ON THE SUBJECT VEHICLES.BY LETTER DATED APRIL 19, 2005, GENERAL MOTORS CORP. (GM) HAS NOTIFIED ODI THAT IT WILL CONDUCT A SAFETY RECALL (NTHSA RECALL NO. 05V-157) TO REPLACE DEFECTIVE IGNITION RELAY MODULES IN APPROXIMATELY 34,996 SUBJECT VEHICLES BUILT BETWEEN OCTOBER 13, 2003 AND MARCH 8, 2004.THIS PERIOD OF VEHICLE PRODUCTION IS ASSOCIATED WITH ESCALATED WARRANTY CLAIMS RATES AND COMPLAINTS THAT ALLEGE ENGINE STALL DUE TO IGNITION RELAY FAILURE.GM HAS IDENTIFIED PARTS SUPPLIERS WHO USED MATERIALS CONTAINING SILICONE IN THE MANUFACTURE OF SPECIFIC COMPONENTS FOR THE IGNITION RELAY MODULE.SILICONE CONTAMINATION CAN RESULT IN SILICA DEPOSITS FORMING ON THE CONTACTS AS THE RELAY SWITCHES AND THE HEAT GENERATED BY THE RESULTANT ARC CONVERTS THE SILICONE TO SILICA.SILICA BUILD-UP ON THE CONTACTS IS PROGRESSIVE AND MAY PRODUCE A VOLTAGE DROP ACROSS THE RELAY SUFFICIENT TO CAUSE AN INTERMITTENT NO-START OR ENGINE STALL CONDITION.WARRANTY ANALYSIS INDICATES THE INCIDENCE OF NO/HARD START VERSUS ENGINE STALL TO BE EQUAL.ANALYSIS OF TOWING CLAIMS AND DETAILED SERVICE RECORDS INDICATES THAT VEHICLES MAY EXPERIENCE RESTART DIFFICULTIES AFTER A STALLING INCIDENT APPROXIMATELY 20-30 PERCENT OF THE TIME.THE USE OF SILICONE MATERIALS IN THE MANUFACTURE OF THE SUBJECT IGNITION RELAY HAS BEEN DISCONTINUED.THE ACTION TAKEN BY GM IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Electrical System:ignition:module
ON NOVEMBER 10, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION TO INVESTIGATE THE FAILURE, MALFUNCTION, OR OTHER UNSATISFACTORY PERFORMANCE OF THE ENGINE CONTROL SYSTEM WHICH MAY RESULT IN ENGINE STALLING IN CERTAIN MODEL YEAR (MY) 2004 BUICK RENDEZVOUS (GMT250) AND PONTIAC AZTEK (GMT250) VEHICLES ALLEGEDLY CAUSED BY IGNITION RELAY FAILURE.ODI IS AWARE OF 68 NON-DUPLICATIVE COMPLAINTS AND 1092 WARRANTY CLAIMS RELATED TO THE SUBJECT ISSUE.THERE ARE NO KNOWN CRASHES RELATED TO IGNITION RELAY FAILURE ON THE SUBJECT VEHICLES.BY LETTER DATED APRIL 19, 2005, GENERAL MOTORS CORP. (GM) HAS NOTIFIED ODI THAT IT WILL CONDUCT A SAFETY RECALL (NTHSA RECALL NO. 05V-157) TO REPLACE DEFECTIVE IGNITION RELAY MODULES IN APPROXIMATELY 34,996 SUBJECT VEHICLES BUILT BETWEEN OCTOBER 13, 2003 AND MARCH 8, 2004.THIS PERIOD OF VEHICLE PRODUCTION IS ASSOCIATED WITH ESCALATED WARRANTY CLAIMS RATES AND COMPLAINTS THAT ALLEGE ENGINE STALL DUE TO IGNITION RELAY FAILURE.GM HAS IDENTIFIED PARTS SUPPLIERS WHO USED MATERIALS CONTAINING SILICONE IN THE MANUFACTURE OF SPECIFIC COMPONENTS FOR THE IGNITION RELAY MODULE.SILICONE CONTAMINATION CAN RESULT IN SILICA DEPOSITS FORMING ON THE CONTACTS AS THE RELAY SWITCHES AND THE HEAT GENERATED BY THE RESULTANT ARC CONVERTS THE SILICONE TO SILICA.SILICA BUILD-UP ON THE CONTACTS IS PROGRESSIVE AND MAY PRODUCE A VOLTAGE DROP ACROSS THE RELAY SUFFICIENT TO CAUSE AN INTERMITTENT NO-START OR ENGINE STALL CONDITION.WARRANTY ANALYSIS INDICATES THE INCIDENCE OF NO/HARD START VERSUS ENGINE STALL TO BE EQUAL.ANALYSIS OF TOWING CLAIMS AND DETAILED SERVICE RECORDS INDICATES THAT VEHICLES MAY EXPERIENCE RESTART DIFFICULTIES AFTER A STALLING INCIDENT APPROXIMATELY 20-30 PERCENT OF THE TIME.THE USE OF SILICONE MATERIALS IN THE MANUFACTURE OF THE SUBJECT IGNITION RELAY HAS BEEN DISCONTINUED.THE ACTION TAKEN BY GM IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
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