2016 Buick Regal

While driving down the highway at 60 mph with myself my husband and my 7 year old son my steering wheel locked up and then jolted very hard to the left. Got the car pulled to side of the road the power assist warning started flashing this all happened Saturday October 22, 2022. It had never happened before turned the car off and checked fluids they were filled to where they needed to be started the car it was just fine. This morning on October 24 2022 my husband headed to work driving 55 and again the steering wheel locked and power steering assist appeared. I have not gotten this checked but very scared to drive with my son in the car as this could cause a very bad accident and no other problems with the car. I called Buick October 25, 2022 they said this model did have a recall but my VIN number was not one included in the power steering assist recall.

I was driving down the highway at 75 mph with my kids in the car and the vacuum pump for the brakes went out which caused my brake pedal to seize up and car brakes would not work while in traffic. I was barely able to get off the highway and get the car to stop. This issue with the pump failing also put debris into the motor and caused motor failure. There was no warning lights on the dash and car was running normal and then all the sudden no brakes out of nowhere. Car is now in a mechanic garage to be fixed. This issue put not only my life and my childrens lives in GREAT danger but also the drivers around me. GM currently has a massive recall for this same issue on other models but my Buick regal is not on the list.

The contact owns a 2016 Buick Regal. The contact stated that while driving at an undisclosed speed, the steering wheel seized while turning the vehicle. Additionally, the vehicle experienced a loss of motive power. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN and advised the contact to file a complaint with the NHTSA. The contact related the failure to NHTSA Campaign Number: 16V108000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 117,000.

The steering wheel locks up during turning making it difficult to control the vehicle during turn-this presented a major safety risk. The vehicle was taken to a Buick dealer service on two occasions. The dealer was not able to duplicate the issue. On the first occasion an error code of B101E was noted during diagnosis system check. (Service write-up attached) The same issue represented and is currently being serviced, though technical noted he was unable to reproduce the problem. Mileage when problem first noted was 59,418

Interior Chrome Driver Door Handle: The chrome film splits which caused a sharp edge on the edge of the chrome film of the door handle. I cut the edge of my finger on this sharp edge. When I took my vehicle in to have this handle replaced, I had to purchase the entire Driver's Side Door Panel just to get the handle. When speaking to my Service Rep, he informed me of another elderly customer that also cut their finger on their door handle.

When using adaptive cruise control, this vehicle will allow you to get close to the vehicle in front of you and aggressively apply brakes which throws you forward. The dealer has looked at this vehicle several times for this issue, changed several sensors but the problem still still exists. Because of this issue I cannot use my Adaptive Cruise Control.

Water leaking into both front headlights results in dimming of headlights making it hard to see during nighttime driving and a real concern that the HID ballast wiring will short out causing complete loss of headlight operational function. There are many reports online of customers complaining that their HID headlights blew out due to water leakage and they were unable to see properly during nighttime driving. This is huge safety issue. Dealer Confirmed fault with both front headlight assemblies and verified significant water leakage into headlight assemblies. Customer called GM customer service where issue was escalated to senior advisor. Senior advisor was unable to offer any cost assistance to customer despite significant safety concerns, due to vehicle age of 5 years and 2 months. Total cost approximately $2300.

The contact owns a 2016 Buick Regal. The contact stated that moisture had entered the vehicle's headlight module which caused the headlights to dim while in operation. The contact had taken the vehicle to a dealer where he was given three options on how to repair the vehicle, all three options included him paying out of pocket for the repair which he declined. The manufacturer had been notified of the failure but the contact had yet to receive a callback. The vehicle was not repaired. The failure mileage was approximately 25,700.