2016 Buick Regal

Interior Chrome Driver Door Handle: The chrome film splits which caused a sharp edge on the edge of the chrome film of the door handle. I cut the edge of my finger on this sharp edge. When I took my vehicle in to have this handle replaced, I had to purchase the entire Driver's Side Door Panel just to get the handle. When speaking to my Service Rep, he informed me of another elderly customer that also cut their finger on their door handle.

Water leaking into both front headlights results in dimming of headlights making it hard to see during nighttime driving and a real concern that the HID ballast wiring will short out causing complete loss of headlight operational function. There are many reports online of customers complaining that their HID headlights blew out due to water leakage and they were unable to see properly during nighttime driving. This is huge safety issue. Dealer Confirmed fault with both front headlight assemblies and verified significant water leakage into headlight assemblies. Customer called GM customer service where issue was escalated to senior advisor. Senior advisor was unable to offer any cost assistance to customer despite significant safety concerns, due to vehicle age of 5 years and 2 months. Total cost approximately $2300.

LETTER FROM CONGRESSMAN VISCLOSKY ON BEHALF OF CONSTITUENT RE THE MATERIALS USED TO MANUFACTURER AUTOMOBILES SHOULD BE LOOKED INTO FOR THE SAFETY OF THE CONSUMERS. *LD THE CONSUMER STATED THE VEHICLE WAS IN A MINOR ACCIDENT THAT CAUSED SIGNIFICANT DAMAGE TO THE BUMPER. THE CONSUMER WAS INFORMED THAT THE BUMPER MAY HAVE BEEN MADE OUT OF A TIRE COMPOUND. THE CONSUMER BELIEVED THAT THE BUMPER SHOULD BE ONLY OUT OF STEEL. UPDATED 11/3/2017*JS