1995 Buick Regal

DEALER HAS BEEN SYMPATHETIC TOWARDS PROBLEM/BUICK STATES THE PREMATURE WEAR OF REAR DISC PADS AND ROTORS ARE BECAUSE I LIVE IN AN AREA WHERE THERE IS ROAD SALT AND SAND.I DON'T THINK THAT THIS IS THE PROBLEM. BUICK IS ADVISING THE DEALERS THAT WE HAVE TO APPLY THE PARKING BRAKE ONCE A WEEK TO ADJUST THE REAR CALIPERS, THIS WAS DONE AND THE PROBLEM CONTINUES. ON 7-23-99 I HAD THE CAR TO THE DEALER FOR THE THIRD TIME WITH THIS PROBLEM. THIS IS THE FOURTH SET OF DISC PADS AND ROTORS ON THIS CAR I HAVE TALKED TO OTHER OWNERS OF THESE CARS AND THEY HAVE HAD THE SAME PROBLEM. OTHER CARS THAT ARE HAVING THIS PROBLRM ARE HEV. LUMINA, PONTIAC GRAN PRIX, OLDS CUTLASS. FOR THE PRODUCTION YEAR 1994-1995. AGAIN G.M> AND BUICK ARE STATING THIS IS NOT A PROBLEM. WHEN THE ROTORS WARP THE WHOLE CAR SHAKES WHEN APPLYING BRAKES. THE REAR CALIPERS DO NOT WORK PROPERLY, THEREFORE THE REAR BRAKE PADS DO NOT TOUCH THE REAR ROTORS UNTIL HARD BRAKING, AND THE ROTORS COLLECT DIRT AND DUST WHEN THEY DO NOT WORK, AND WHEN HARD BRAKING IS DONE THE CALIPERS FINALLY WORK, BUT WHEN THEY HIT THE ROTORS THE PADS HEAT UP THE DIRTY ROTORS, THUS THEY HEAT UP AND WARP. I HOPE I MADE SOME KIND OF SENSE IN THIS COMMENT, IT CAN BE HARD TO EXPLAIN. HANKYOU FOR THIS MATTER.

LEFT FRONT SEAT BACK REST SWINGS FORWARD WHEN THE BRAKES ARE APPLIED. REPORTED THE PROBLEM TO THE DEALER IN JULY 1997. DEALER INSPECTED AND SAID THAT THEY COULD NOT SEE A PROBLEM. I WENT BACK TO THE DEALER. THEY CHECKED THE BACK REST AND SAID IT WAS LOOSE, BUT THERE WAS NO ADJUSTMENT. THEY GAVE ME THE PHONE NUMBER FOR THE BUICK FACTORY (1-800-521-7300) I SPOOKE WITH ALEA WHO GAVE ME THE CLAIM NUMBER OF 980074345 AND SAID THE FACTORY REP WOULD CALL ME. I GAVE HER TWO PHONE NUMBERS, BOTH WITH ANSWERING MACHINES. I NEVER GOT A CALL FROM THE FACTORY REP. ON 1/14/99 I CALLED BACK TO BUICK AND THEY SAID, "THE CASE WAS CLOSED". "THE REP HAD TALKED TO THE DEALERSHIP AND CLOSED THE CASE." I WAS NEVER CONTACTED AND THE CAR SEAT HAS NOT BEEN REPAIRED OR INSPECTED. THE DEALER LOOKED AT SOME NEW CARS OF THE SAME MODEL AND SAID THEY HAD SOME SLACK. WHICH IS TRUE, BUT NOT LIKE MINE WHERE THE BACK OF THE SEAT SO MUCH SLACK THAT IT TROWS THE DRIVE FORWARD. THE SITUATION NOW IS THAT EVERY TIME A PERSON STEPS ON THE BRAKE THE FRONT SET BACK FLYS FORWARD AND THROWS THE DRIVER INTO THE STEERING WHEEL. I AM NOT A MECHANIC, BUT SOMETHING IS NOT RIGHT WITH THE EXCESSIVE MOVEMENT OF THE SEAT BACK REST. (THE CAR DOES HAVE AN ELECTRIC SEAT ON THE DIRVER'S SIDE). IT IS VERY DANGEREOUS TO DRIVE THE CAR AND REMEMBER TO LEAN FORWARD EACH TIME THE BRAKES ARE APPLIED. WE HAVE TO REMEBER TO WARN EVERY DRIVER OF THE CAR AND HOPE THEY DO NOT FORGET. IT SCARES THE 'WILLIES OUT OF THEM' WHEN IT HAPPENS. THE LOOSE SEAT PROBLEM IS EITHER AN ENGINEERING FAULT OR A MANUFACTURING PROBLEM. THE DEALER SAID IT IS A FACTORY PROBLEM AND THE FACTORY RELIED ON THE DEALER'S WORD RATHER THAN FIX THE PROBLEM. THE DEALER SAYS THE CAR IS NOW OUT OF WARRANTY AND 'SOL' . I WOULD LIKE TO KNOW WHAT MY NEXT STEP SHOULD BE IN FOLLOWING THE CORRECT CHANNELS TO GET THE PROBLEM CORRECTED. IF LEGAL ACTION IS TO BE MY NEXT STEP, PLEASE LET ME KNOW. THANKS FOR YOUR ASSISTANCE AND HELP. MAY THE REST OF THE DAY GO WELL FOR YOU.