2003 Buick Lesabre

THE UPPER DASH PAD IS PEELING FROM ITS BACKING, OPENING A 1" GAP APPROXIMATELY A FOOT ACROSS, IN FRONT OF THE TOP OF THE STEERING WHEEL AND DIRECTLY BEHIND THE DEFROSTER GRILLE HOUSING. I HAVE FILED A COMPLAINT WITH GM, REQUESTING FINANCIAL ASSISTANCE WITH REPAIRS. GM CREATED A CASE FILE (#71-969127956) AND I WAS DENIED ANY ASSISTANCE. I THEN REQUESTED TO SPEAK WITH THE GM DISTRICT REP, WHO ALSO DENIED ANY ASSISTANCE AND WOULD NOT ACKNOWLEDGE KNOWING OF BUICK HAVING A PROBLEM WITH THIS COMPONENT. THE REPAIR ESTIMATE I OBTAINED IS $1080.20. I FIRST OBSERVED THE PROBLEM WHEN THE VEHICLE HAD 47,000 MILES. THE PASSENGER SIDE AIR BAG IS ENCLOSED IN THIS PAD AND I AM CONCERNED THAT IF THE SPLIT IN THE DASH EXTENDS FAR ENOUGH, IT COULD CAUSE THE AIR BAG TO DEPLOY. THE VEHICLE NOW HAS 48,000 MILES AND ASIDE FROM THIS PROBLEM, IS IN IMMACULATE CONDITION. PLEASE ADVISE ME OF ANY PENDING ACTION NHTSA MAY BE CONSIDERING TO FORCE GM TO TAKE RESPONSIBILITY FOR THIS DEFECT, WHICH HAS BEEN HAS ALSO BEEN REPORTED TO YOU BY SEVERAL OTHER BUICK OWNERS. I WOULD LIKE TO KNOW THAT YOU ARE SERIOUS ABOUT REPRESENTING THE PUBLIC IN VEHICLE DEFECT MATTERS. *TR

THE DASHBOARD STARTED COMING UP BY THE WINDSHIELD, WITHIN 3 OR 4 WEEKS THE WHOLE DASH IS BUCKLING, COMING UP ALL THE WAS ACROSS THE DASHBOARD AND THE DASHBOARD IS MOVING TOWARD DRIVER AND PASSENGER. WE TOOK IT TO BE LOOKED AT AND WAS TOLD THE WINDSHIELD WOULD HAVE TO BE REMOVED & A NEW DASH PUT IN, OVER $3000! OUR CAR IS IN GREAT CONDITION EXCEPT FOR THIS MANUFACTURE DEFECT. I HAVE FOUND ONLINE MULTITUDES OF SAME PROBLEM WITH BUICK LASABRE'S. THIS IS VERY DANGEROUS AS THE AIR BAGS ARE AFFECTED. PLEASE GET GM TO RECALL THIS DEFECTIVE DASHBOARD. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

RE: 2003 BUICK LASABRE LIMITED. DASH BOARD HAS SEPARATED FROM THE FRONT WINDSHIELD. IT IS ALL BUCKLED UP AND COULD POSE A SAFETY ISSUE WITH THE AIR BAG IF IT PULLS AWAY ANY FARTHER. HUNDREDS OF BUICK LASABRE OWNERS HAVE FILED THE SAME COMPLAINT AS MINE. WHAT HAS TO BE DONE BEFORE BUICK ISSUES A RECALL ON THIS DEFECT WHICH POSES A SAFETY HAZARD? *TR

I HAVE A 2003 BUICK LASABRE THE DASHBOARD IS SEPARATING AND RAISING UP. IT STARTS IN FRONT OF STEERING WHEEL AND GOES HALF WAY TO THE PASSENGERS SIDE OF THE CAR. IT HAS CAME APART ABOUT TWO INCHES AND IS RAISED UP ABOUT THREE INCHES ,AND GETTING WORSE. THE CAR IS NOT LEFT OUT SIDE,SO I DON'T THINK IT IS FROM THE SUN. IF THIS SEPARATION REACHES ON ACROSS THE DASH(AND THE WAY IT IS GOING,IT WILL) THE PASSENGER AIR BAG MAY DEPLOY AND CAUSE SERIOUS INJURY TO THE PERSON IT HITS, OR CAUSE ME TO HAVE AN ACCIDENT. I HAVE TALKED TO MANY PEOPLE THAT HAVE HAD THIS SAME PROBLEM WITH THIS SAME MODEL BUICK, AND THAT GM WONT ADMIT THEY HAVE A DESIGN OR WORKMANSHIP PROBLEM AND DO THE RIGHT THING AND RECALL THE CARS FOR REPAIR. SHAME ON YOU GM. I HAVE OWNED GM CARS SINCE 1957 AND THEY WERE GREAT CARS. PLEASE OWN UP TO THE FACT THAT YOU HAVE A PROBLEM AND FIX IT . *TR

TL* THE CONTACT OWNS A 2003 BUICK LESABRE. THE CONTACT STATED THAT THE INSTRUMENTAL PANEL PAD WAS BUCKLING UP AND PEELING BACK FROM ITS HOUSING. THE VEHICLE WAS INSPECTED BY THE DEALER WHO INFORMED THE CONTACT THAT SHE WOULD NEED TO HAVE THE INSTRUMENTAL PANEL REPLACED. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. UPDATED 02/07/11 *BF UPDATED 02/11/11