2011 Buick Lacrosse

TL* THE CONTACT OWNED A 2011 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 60 MPH IN THE LEFT LANE, AN 18 WHEELER TRUCK MERGED OVER AND SMASHED THE CONTACT'S VEHICLE AND ANOTHER VEHICLE INTO THE METAL GUARDRAIL. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED HEAD INJURY, BACK PAINS, AND LEG PAINS. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND THE INSURANCE COMPANY TOWED THE VEHICLE. THE CAUSE OF THE AIR BAG FAILURE WAS NOT DIAGNOSED. A DEALER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THERE WAS NO AIR BAG RECALL. THE CONTACT WAS TO REACH OUT TO THE MANUFACTURER TO DETERMINE WHY THE AIR BAGS FAILED TO DEPLOY. THE FAILURE MILEAGE WAS NOT AVAILABLE.

THIS VEHICLE STALLS/CUTS OFF WHILE DRIVING. IT CAN OCCUR WHILE DRIVING OR TAKING OFF FROM A STAND STILL. IT MAINTAINS A STORED HISTORY CODE P0014 AND AFTER SERVICE WILL REAPPEAR. ESPECIALLY DANGEROUS WHILE DRIVING IN THE NATIONAL CAPITAL AREA. BUICK HAS A NOTICE ABOUT THE ENGINE CONTROL MODULE AND THAT HAS TO BE REPROGRAMED FOR THAT VEHICLE MODEL AND MY VIN NUMBER FALLS WITHIN THAT BULLETIN. THE PROBLEM IS THAT IT DOESN'T WORK AND THE VEHICLE SHUTS OFF AT A MOMENTS NOTICE. RIGHT NOW I'M AFRAID THAT MY LIFE OR SOMEONE ELSE IS IR REAL DANGER. UNFORTUNATELY I'M NOT THE ONLY ONE. WHILE SEARCHING FOR A SOLUTION I FOUND NUMEROUS OWNERS WITH THE SAME PROBLEM/ SAME COMPLAINT. I HOPE IT DOESN'T TAKE THE LOSS OF LIFE TO ADDRESS THIS ISSUE.

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE SKIDDED AND THE CONTACT LOST CONTROL OF THE VEHICLE THE STABILITRAC AND ABS WARNING INDICATORS REMAINED ILLUMINATED. THE CONTACT STATED THAT THE REDUCED POWER WARNING INDICATOR ALSO ILLUMINATED. IT WAS DIAGNOSED THAT THERE WAS A DEFECTIVE SENSOR IN THE REAR DRIVER SIDE WHEEL HUB THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. THE VIN WAS NOT AVAILABLE. UPDATED 05/04/17*LJ THE CONSUMER STATED THE VEHICLE HAS BEEN REPAIRED. THE CONSUMER FEELS THE VEHICLE SHOULD BE INCLUDED IN A RECALL. UPDATED 07/25/2017*JS

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE BEGAN TO LEAK FUEL FROM UNDER THE HOUSING UNIT. WHENEVER THE CONTACT ATTEMPTED TO ACCELERATE FROM A STOP, IT WOULD JERK AND HESITATE BEFORE ACCELERATING. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED, BUT NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

MY VEHICLE A 2011 BUICK LACROSSE CXL 2.4L ENGINE RPO LAF. I HAVE A PROBLEM WITH THE ENGINE MAKING NOISE DUE TO BALANCE SHAFT CHAIN SPECIAL COVERAGE RECALL 12313 WHERE BACK THEN THEY INCLUDED IN THE RECALL THE BALANCE SHAFT CHAIN, TENSIONER, AND ALSO THE ENGINE MOUNT HIGH PRESSURE FUEL PUMP, THEN TO SAY THIS BULLETIN HAS BEEN REVISED TO REMOVE SPECIAL COVERAGE ADJUSTMENT FOR THE FUEL PUMP THAT IS NOW INCLUDED IN VOLUNTARY EMISSIONS RECALL 43180. UPDATES HAVE BEEN MADE TO THE PART INFORMATION, SERVICE PROCEDURE, AND WARRANTY TRANSACTION INFORMATION SECTIONS. PLEASE DISCARD ALL COPIES OF BULLETIN 12313B. CAME THE REVISED 12313B AND NOW AS OF SEPTEMBER 2016 REVISED AGAIN TO 12313C. WHEN YOU LOOK AT THE 43180 IT DOES NOT INCLUDE THE 2011 BUICK LACROSSE WITH THE SAME ENGINE RPO LAF. I'VE CALLED GM VARIOUS TIMES AND SPOKE EVEN TO THE GM DEALER, MY CAR WAS EVEN AT THE DEALER SITTING THERE FOR WEEKS TO ONLY SAY IT'S NOT COVERED THAT I HAVE TO WAIT FOR IT TO GET RECALLED. MY VEHICLE HAS THE SAME EXACT SYMPTOMS, THE OIL SMELLS LIKE GAS, AND I CAN'T SHUT OFF THE VEHICLE, IT STAYS RUNNING AND THE ONLY WAY TO SHUT IT OFF IS PUTTING IT ON DRIVE THEN SHUTTING IT OFF. ALL THIS DUE TO ON SOME 2010-2011 MODEL YEAR BUICK LACROSSE, CHEVROLET EQUINOX, AND GMC TERRAIN; AND 2011 MODEL YEAR BUICK REGAL VEHICLES, EQUIPPED WITH A 2.4L ENGINE (LAF), THE CHROME LAYER ON THE BALANCE CHAIN PINS MAY WEAR, ALLOWING THE CHAIN TO STRETCH. THIS WOULD CAUSE AN ENGINE NOISE, AND IF LEFT UNTREATED, COULD CAUSE THE CHAIN TO BREAK, LEADING TO ENGINE DAMAGE. THIS IS CAUSING THE ENGINE TO NOT RUN RIGHT AND A HARD TIME TO ACCELERATE GM CASE # 8-2573359821

2011 BUICK LACROSSE (60,000 MILES - PROPERLY MAINTAINED BY 73 YEAR OLD MAN) BROKE DOWN ON INTERSTATE HWY. WHILE VACATIONING IN KNOXVILLE, TN - BUICK BEGINS TO STALL AND THE ENGINE LIGHT CAME ON (WAS FLICKERING AND NO ACCELERATION). WE STOPPED IMMEDIATELY AT A GAS STATION AND CALLED AAA - WHO TOWED US TO A CERTIFIED AAA REPAIR/TOW COMPANY. WE INITIALLY SUSPECTED IT WOULD BE THE FUEL PUMP OR FILTER . MECHANIC IN KNOXVILLE WHO IS A ASE CERTIFIED MECHANIC FOR 40 YEARS SAID IT WASN'T THE FUEL PUMP SO HE PUT HIS DIAGNOSTIC TESTER AND DETERMINED THERE WERE MORE PROBLEMS AND STARTED TO TAKE APART THE ENGINE....AND FOUND THE MAIN VALVES WERE BROKEN AND FELL INTO THE PISTONS. ENGINE FAILURE AND HE SAID IN HIS 40 YEARS THIS HAD HAPPENED ONLY 3 TIMES BUT NOT ON A 2011 CAR WITH ONLY 60,000 MILES. HE SAID IF WE WOULD HAVE CONTINUED DRIVING, THE WHOLE ENGINE WOULD HAVE BLOWN UP. CALLED THE LOCAL BUICK DEALERSHIP AND FOUND OUT NO RECALL, NOR DID WE HAVE THE EXTENDED WARRANTY (A BIG MISTAKE - AND WE LOVED THE LACROSSE THINKING IT WOULD LAST A LONG TIME). LOOKED UP BLUE BOOK VALUE - WORTH $11,000 (WITH RUNNING ENGINE) AND A NEW ENGINE WOULD BE APPROX. $8,000 AND WOULD TAKE A WEEK TO REPLACE. SOLD THE CAR TO THE MECHANIC IN KNOXVILLE, TN) AND PURCHASED A NEW TOYOTA AVALON IN KNOXVILLE. VERY VERY DISAPPOINTED IN G.M. *TR

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS OR APPLYING THE BRAKES, THE CONTACT HEARD A LOUD THUMPING NOISE COMING FROM THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER REPLACED BOTH REAR BRAKES, STRUTS, AND SHOCKS; HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHEN THE VEHICLE WAS STARTED, THE CLIMATE CONTROL FAILED TO OPERATE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 11V149000 (VISIBILITY). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.

VEHICLE COMPLETELY DEAD AFTER ALL TYPES OF ELECTRICAL MESSAGES DISPLAYED WHEN TRYING TO START. CAR WAS STATIONARY BOTH TIMES. THIS FIRST HAPPENED EARLY FEB 2016; THEN REPEATED SIMILAR SCENARIO 20 DAYS LATER. CAR WAS TOWED BOTH TIMES. LOW MILEAGE 52,278 MILES. MESSAGES GENERIC, DEALER COULD NOT DETERMINE PROBLEM AND CONTACTED THE GM CUSTOMER CENTER ALSO. NOTHING DONE FIRST TIME. SECOND TIME DEALER STARTED UPDATING ALL THE ELECTRONIC MODULES-ALTHOUGH AGAIN NO SPECIFIC CAUSE AND EFFECT COULD BE IDENTIFIED. MODULES UPDATED (EBCM, BCM ECM, ETC. ABOUT 27 MODULES. THUS FAR CAR HAS NOT BEEN DEAD AGAIN WITH EXCEPTION OF BATTERY ISSUE (ALREADY ANOTHER WARRANTY REPLACEMENT FOR ORIGINAL). MY CONCERN: IF THESE ELECTRONIC MODULES (COUPLE THOUSAND OF DOLLARS) ARE THE PROBLEM, HOW COME IT WAS NOT A RECALL VS REPAIR. OWNER SHOULD NOT BE A HOSTAGE TO A SOFTWARE UPDATE FOR A REPAIR TO MAKE THE CAR START? OF NOTE; MY CAR HAS HAD 21 WARRANTY FIXES WITH MY LOW MILEAGE. GM PRIOR TO THIS ELECTRONIC FAILURE EXTENDED MY WARRANTY OUT DUE TO THE MANY ISSUES AFTER I WAS FORCEFUL. BASICALLY, GM ENGINEERS ARE PRODUCING A CAR WHERE THEY CANNOT DEFINITIVELY STATE THE PROBLEM, BUT START TRYING EVERYTHING. THESE MODULE UPDATES WOULD COST COUPLE THOUSAND DOLLARS AND LOTS OF TIME IN SHOP. NOTE: MY AUTO IS A 4 WD LARGER ENGINE BUICK; FOB VS KEY SO SOMEWHAT FEWER ON THE ROAD. MY AUTO WAS ONE OF THE FIRST 2011 THAT ROLLED OFF ASSEMBLY LINE PROBABLY BUT VERY SIMILAR TO THE 2010 (FIRST YEAR OUT WITH THE CURRENT BODY STYLE). THE OTHER 21 WARRANTY JOBS (DRIVER SEAT, PASSENGER SIDE TRAFFIC WARNING MESSAGE, OIL LEAKS, TRANSMISSION LEAK AT SAME TIME AS ENGINE OIL LEAK, PROBLEMS WITH DOORS OPENING, RADIO NAV SYSTEM, RIGHT REAR HUB BEARING PAD, AND A COUPLE DRIVEN BY THE ACTUAL REPAIR VISIT.