NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
250 reports96,500 miles · Jun 9, 2016
SteeringSuspensionWheels
CONTROL ARM BUSHING FAILED, CAUSING THE CONTROL ARM TO GRIND INTO THE SUB FRAME OF THE CAR. THE SUB FRAME IS ALUMINUM AND WAS DAMAGED VERY QUICKLY. THIS ISSUE GAVE NO INDICATION AND ONLY BECAME APPARENT UNDER VISUAL INSPECTION WHILE THE CAR WAS BEING SERVICED FOR ANOTHER COMPLAINT. THE SUB FRAME COULD FAIL COMPLETELY CAUSING STE…
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CONTROL ARM BUSHING FAILED, CAUSING THE CONTROL ARM TO GRIND INTO THE SUB FRAME OF THE CAR. THE SUB FRAME IS ALUMINUM AND WAS DAMAGED VERY QUICKLY. THIS ISSUE GAVE NO INDICATION AND ONLY BECAME APPARENT UNDER VISUAL INSPECTION WHILE THE CAR WAS BEING SERVICED FOR ANOTHER COMPLAINT. THE SUB FRAME COULD FAIL COMPLETELY CAUSING STEERING SUSPENSION AND BRAKES TO FAIL.
NHTSA ODI #10873349
Mileage unknown · Jun 7, 2016
Exterior Lighting
2007 BUICK LACROSSE. CONSUMER REQUESTS REIMBURSEMENT FOR RECALL NOTICE 15V519000. *SMD THE CONSUMER STATED THE HEADLIGHTS UNEXPECTEDLY STOPPED WORKING. AFTER THE CONSUMER TOOK THE VEHICLE TO THE DEALER, A FEW DAYS LATER, A RECALL LETTER REGARDING THE HEADLIGHTS ARRIVED IN THE MAIL. *JB
NHTSA ODI #10873069
86,022 miles · Apr 27, 2016
Electrical SystemExterior Lighting
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. AFTER THE VEHICLE WAS SHUT OFF, THE HEADLIGHTS REMAINED ILLUMINATED FOR OVER AN HOUR WITHOUT WARNING. THE CONTACT NOTICED A BURNING ODOR EMITTING FROM THE VEHICLE AND DISCOVERED THAT THE HEAD LAMP DRIVER MODULE, LOCATED IN THE FUSE BOX, WAS MELTED. THE VEHICLE WAS TAKEN TO A DEALER WHE…
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TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. AFTER THE VEHICLE WAS SHUT OFF, THE HEADLIGHTS REMAINED ILLUMINATED FOR OVER AN HOUR WITHOUT WARNING. THE CONTACT NOTICED A BURNING ODOR EMITTING FROM THE VEHICLE AND DISCOVERED THAT THE HEAD LAMP DRIVER MODULE, LOCATED IN THE FUSE BOX, WAS MELTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE HEAD LAMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,022. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/14/16*LJ
NHTSA ODI #10861651
Mileage unknown · Apr 22, 2016
Exterior Lighting
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE.…
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TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #10860922
Mileage unknown · Apr 18, 2016
Electrical SystemExterior Lighting
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THERE WAS A FAILURE THAT PROGRESSED IN WHICH THE LOW BEAM HEAD LAMPS RANDOMLY SHORTED. THE CONTACT HAD TO APPLY THE HIGH BEAMS EACH TIME THE FAILURE HAPPENED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) AND THE DEALE…
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TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THERE WAS A FAILURE THAT PROGRESSED IN WHICH THE LOW BEAM HEAD LAMPS RANDOMLY SHORTED. THE CONTACT HAD TO APPLY THE HIGH BEAMS EACH TIME THE FAILURE HAPPENED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) AND THE DEALER WAS UNABLE TO PROVIDE A PERMANENT REMEDY FOR THE CONDITION FOR OVER A YEAR. THE DEALER STATED A YEAR AGO THAT THEY PROVIDED A TEMPORARY SOLUTION. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/26/16*LJ *TR
NHTSA ODI #10860083
60,000 miles · Apr 13, 2016
Exterior Lighting
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 55 MPH AT NIGHT, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE WITHOUT WARNING. THE HIGH BEAM HEADLIGHTS WERE ACTIVATED. THE FAILURE RECURRED INTERMITTENTLY. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDE…
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TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 55 MPH AT NIGHT, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE WITHOUT WARNING. THE HIGH BEAM HEADLIGHTS WERE ACTIVATED. THE FAILURE RECURRED INTERMITTENTLY. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
NHTSA ODI #10855219
100,000 miles · Apr 5, 2016
Exterior Lighting
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 10 MPH AT NIGHT OVER RAILROAD TRACKS, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE HIGH BEAM HEADLIGHTS WERE ILLUMINATED IN ORDER TO CONTINUE DRIVING. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE …
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TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 10 MPH AT NIGHT OVER RAILROAD TRACKS, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE HIGH BEAM HEADLIGHTS WERE ILLUMINATED IN ORDER TO CONTINUE DRIVING. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #10853516
81,000 miles · Apr 3, 2016
Exterior Lighting
THIS IS THE SECOND TIME IT HAS HAPPENED TO ME. MY HEADLIGHTS QUIT WORKING. THE FIRST TIME IT WAS NOT AS DARK AND I CAUGHT IT . MY HUSBAND TOOK IT TO SIMS BUICK ON ELM RD. WHERE WE PURCHASED IT. THEY SAID THERE WAS NO RECALL ON IT, BUT WE NEW THERE WAS. MY HUSBAND PAID FOR THE NEW MODULE AND PUT IT IN. THIS TIME IT TOOK PLACE ON …
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THIS IS THE SECOND TIME IT HAS HAPPENED TO ME. MY HEADLIGHTS QUIT WORKING. THE FIRST TIME IT WAS NOT AS DARK AND I CAUGHT IT . MY HUSBAND TOOK IT TO SIMS BUICK ON ELM RD. WHERE WE PURCHASED IT. THEY SAID THERE WAS NO RECALL ON IT, BUT WE NEW THERE WAS. MY HUSBAND PAID FOR THE NEW MODULE AND PUT IT IN. THIS TIME IT TOOK PLACE ON TUES. MAR. 29 AND 8:30 PM IN THE DARK. I HAD 3 GIRLS I WAS TAKING HOME FROM WORK AND MY HEADLIGHTS WENT OUT. ALMOST HIT SOMEONE ALONG THE ROAD AND THERE WAS TRAFFIC COMING AT ME. THAKFULLY THE GIRLS GUIDED ME INTO A DRIVEWAY. MY BRIGHTS WORKED TO GET ME AND THE GIRLS HOME. MY HUSBAND CHECKED AGAIN AND WAS TOLD THERE WAS NO RECALL OR FIX. HE BOUGHT THE MODULE AND REPLACED IT HIMSELF. THANK GOD WE WERE SAFE. BUT YOU NEED TO FIGURE IT OUT BEFORE SOMEONE GETS HURT. AND MAKE SURE YOUR DEALERS GET THE INFORMATION.
NHTSA ODI #10853139
Mileage unknown · Mar 29, 2016
Exterior Lighting
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
NHTSA ODI #10852133
90,000 miles · Mar 28, 2016
Exterior Lighting
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH AT NIGHT, THE EXTERIOR LOW BEAM HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN REPLACED AN UNKNOWN MODULE RELATED TO THE HEAD LIGHTS. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE C…
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TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH AT NIGHT, THE EXTERIOR LOW BEAM HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN REPLACED AN UNKNOWN MODULE RELATED TO THE HEAD LIGHTS. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #10851886
Official recalls
3Aug 14, 2015
General Motors LLC (GM) is recalling certain model year 2007 Pontiac Grand Prix, 2006-2009 Buick LaCrosse, 2006-2007 Buick Rainier, Chevrolet Trailblazer, GMC Envoy, 2006 Chevrolet Trailblazer EXT, GMC Envoy XL, 2006-2008 Isuzu Ascender, and Saab 9-7x vehicles. In the affected vehicles, the headlamp driver module (HDM) may overheat and fail, causing the headlamps and daytime running lights to not illuminate.
Consequence & remedy
Consequence: Headlamps that do not illuminate reduce the driver's ability to see the roadway and reduce the vehicle's visibility to oncoming vehicles, both of which increase the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will replace the HDM, free of charge. The recall began on May 17, 2016. Owners may contact Buick customer service at 1-800-521-7300 or Pontiac customer service at 1-800-762-2737. GM's number for this recall is 14291.
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Oct 31, 2006
ON CERTAIN VEHICLES, THE FUEL TANK IS MISSING THE ADHESIVE LAYER THAT BONDS THE BARRIER LAYER TO THE OUTER SHELL OF THE FUEL TANK.
Consequence & remedy
Consequence: WITH THIS CONDITION, FUEL AND/OR FUEL VAPORS COULD SEEP OUT BETWEEN THE LAYERS, INCREASING THE RISK OF A FIRE.
Remedy: DEALERS WILL INSPECT THE SERIAL NUMBER ON THE FUEL TANK AND REPLACE THE FUEL TANK IF NECESSARY. THE RECALL BEGAN ON NOVEMBER 13, 2006. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CHEVROLET AT 1-800-630-2438, OR PONTIAC AT 1-800-620-7668.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.