Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
220–25K
3325–50K
4450–75K
3675–100K
29100–150K
15150K+
179 reports with mileage · 71 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Exterior Lighting. Review the 125 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 75 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
8 crash reports18 fire reports1 injury reports
What owners actually said
250 reports
16,000 miles · May 28, 2015
Exterior LightingFire
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED, THE LOW BEAM HEAD LAMPS WERE ACTIVATED BUT FAILED TO ILLUMINATE. UPON INSPECTION OF THE FUSE BOX, THE CONTACT NOTICED THAT THE RELAY WAS HOT AND HAD MELTED. THE CONTACT ALSO NOTICED SMOKE AND A BURNING ODOR. THE VEHICLE WAS REPAIRED. THE CONTACT THEN RECEI…
Read full complaint
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED, THE LOW BEAM HEAD LAMPS WERE ACTIVATED BUT FAILED TO ILLUMINATE. UPON INSPECTION OF THE FUSE BOX, THE CONTACT NOTICED THAT THE RELAY WAS HOT AND HAD MELTED. THE CONTACT ALSO NOTICED SMOKE AND A BURNING ODOR. THE VEHICLE WAS REPAIRED. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE DEALER REPLACED THE HEAD LAMP MODULE AS A TEMPORARY REMEDY DUE TO THE PART NOT BEING AVAILABLE TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,000. UPDATED 8/19/15*CN UPDATED 9/30/2015 *JS
NHTSA ODI #10722031
79,856 miles · May 23, 2015
Exterior Lighting
I WAS DRIVING BACK FROM GEORGIA AT 4:30 AM PITCH DARK AND MY HEADLAMPS CUT OFF. I WAS NEXT TO A SEMI AND ALMOST CRASHED INTO HIM. I HAD TO USE MY BRIGHTS BUT COULD NOT FIGURE OUT HOW TO KEEP THEM ON SO I HAD TO KEEP FLASHING THEM TO SEE. SINCE THEN I'VE HAD TO DRIVE AT NIGHT TONIGHT ON MAY 23, 2015 AT 9 PM AND MY LIGHTS DO NOT C…
Read full complaint
I WAS DRIVING BACK FROM GEORGIA AT 4:30 AM PITCH DARK AND MY HEADLAMPS CUT OFF. I WAS NEXT TO A SEMI AND ALMOST CRASHED INTO HIM. I HAD TO USE MY BRIGHTS BUT COULD NOT FIGURE OUT HOW TO KEEP THEM ON SO I HAD TO KEEP FLASHING THEM TO SEE. SINCE THEN I'VE HAD TO DRIVE AT NIGHT TONIGHT ON MAY 23, 2015 AT 9 PM AND MY LIGHTS DO NOT COME ON AT ALL NOW. THE ONLY WAY TO GET HOME ONCE AGAIN WAS TO DRIVE WITH MY BRIGHTS ON. I HAD MY BROTHER TEST THE LIGHTS AND THEY COME ON AND CUT OFF RANDOMLY AT WILL. THIS IS NOT SAFE AND THEY SHOULD BE RECALLED.
NHTSA ODI #10721181
Mileage unknown · May 22, 2015
Exterior Lighting
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. A REMEDY HAD YET TO BE DETERMINED FOR THE RECALL. THE VEH…
Read full complaint
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. A REMEDY HAD YET TO BE DETERMINED FOR THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/21/15*CN THE CONSUMER STATED WHILE DRIVING, THE HEAD LIGHTS FAILED. THE CONSUMER WAS INFORMED THERE WAS NO PERMANENT FIX AT THE MOMENT. UPDATED 03/08/16.*JB
NHTSA ODI #10721021
135,000 miles · May 19, 2015
Exterior Lighting
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT NIGHT WITH THE LOW BEAM HEADLAMPS ACTIVATED, THE LAMPS WOULD SUDDENLY MALFUNCTION AND SHUT OFF. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. IN JANUARY OF 2015, THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) WAS RECEIVED. AFTER CO…
Read full complaint
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT NIGHT WITH THE LOW BEAM HEADLAMPS ACTIVATED, THE LAMPS WOULD SUDDENLY MALFUNCTION AND SHUT OFF. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. IN JANUARY OF 2015, THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) WAS RECEIVED. AFTER CONTACTING BOTH THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE FAILURE MILEAGE WAS 135,000.
NHTSA ODI #10717256
157,000 miles · May 18, 2015
Exterior Lighting
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED TO OPERATE WHEN ACTIVATED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABL…
Read full complaint
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED TO OPERATE WHEN ACTIVATED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 157,000. UPDATED 7/28/15*CN
NHTSA ODI #10717000
Mileage unknown · May 12, 2015
Electrical System
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT HAD THE DEALER PERFORM THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND THE DEALER ONLY REPAIRED THE FILLER FOR THE KEY. THE CONTACT STATED THAT THE VEHICLE STALLED BEFORE AND AFTER THE RECALL REPAIR WAS PERFORMED. THE CONTACT SPOKE WITH THE DEALER WH…
Read full complaint
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT HAD THE DEALER PERFORM THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND THE DEALER ONLY REPAIRED THE FILLER FOR THE KEY. THE CONTACT STATED THAT THE VEHICLE STALLED BEFORE AND AFTER THE RECALL REPAIR WAS PERFORMED. THE CONTACT SPOKE WITH THE DEALER WHO STATED THAT THE MANUFACTURER REPLACED THE IGNITION, BUT CHANGED IT TO JUST THE KEY FILLER. THE CONTACT FELT THAT THE REPAIR WAS INADEQUATE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10715998
Mileage unknown · May 8, 2015
Exterior Lighting
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED TAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSU…
Read full complaint
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED TAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10715287
122,000 miles · Apr 30, 2015
Exterior Lighting
THE LOW BEAM HEADLIGHTS ON OUR LACROSSE STAY ON EVEN WHEN THE IGNITION IS OFF. WE HAVE TO PULL THE FUSE OR DISCONNECT THE BATTERY TO TURN THEM OFF. THE HIGH BEAM HEADLIGHTS AND BRAKE LIGHTS DON'T WORK AT ALL. NOT SURE WHAT THE ISSUE COULD BE AND WE CANNOT DRIVE THE CAR WITH OUT BRAKE LIGHTS. *TR
NHTSA ODI #10713937
Mileage unknown · Apr 28, 2015
Exterior Lighting
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEAD LIGHTS FAILED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE A…
Read full complaint
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEAD LIGHTS FAILED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 7/29/15*CN UPDATED 9/24/15 *JS
NHTSA ODI #10713381
Mileage unknown · Mar 30, 2015
Exterior Lighting
2007 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO HEADLIGHT MODULE RECALL NOTICE PROBLEMS. *SMD THE CONSUMER WAS INFORMED THERE WAS NO FIX FOR THE PROBLEM. *JB
General Motors LLC (GM) is recalling certain model year 2007 Pontiac Grand Prix, 2006-2009 Buick LaCrosse, 2006-2007 Buick Rainier, Chevrolet Trailblazer, GMC Envoy, 2006 Chevrolet Trailblazer EXT, GMC Envoy XL, 2006-2008 Isuzu Ascender, and Saab 9-7x vehicles. In the affected vehicles, the headlamp driver module (HDM) may overheat and fail, causing the headlamps and daytime running lights to not illuminate.
Consequence & remedy
Consequence: Headlamps that do not illuminate reduce the driver's ability to see the roadway and reduce the vehicle's visibility to oncoming vehicles, both of which increase the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will replace the HDM, free of charge. The recall began on May 17, 2016. Owners may contact Buick customer service at 1-800-521-7300 or Pontiac customer service at 1-800-762-2737. GM's number for this recall is 14291.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
ON CERTAIN VEHICLES, THE FUEL TANK IS MISSING THE ADHESIVE LAYER THAT BONDS THE BARRIER LAYER TO THE OUTER SHELL OF THE FUEL TANK.
Consequence & remedy
Consequence: WITH THIS CONDITION, FUEL AND/OR FUEL VAPORS COULD SEEP OUT BETWEEN THE LAYERS, INCREASING THE RISK OF A FIRE.
Remedy: DEALERS WILL INSPECT THE SERIAL NUMBER ON THE FUEL TANK AND REPLACE THE FUEL TANK IF NECESSARY. THE RECALL BEGAN ON NOVEMBER 13, 2006. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CHEVROLET AT 1-800-630-2438, OR PONTIAC AT 1-800-620-7668.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
2007 Buick Lacrosse Problems, Complaints & Recalls | Skip That Year
Illustration