NHTSA owner reports · September 18, 2026 snapshot.
Exterior Lighting complaints
125 reportsClear category filter87,000 miles · Sep 30, 2014
Exterior Lighting
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE LOW BEAM HEAD LIGHTS FAILED WITHOUT WARNING. THE FAILURE OCCURRED ON SIX OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DIM LIGHT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BU…
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TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE LOW BEAM HEAD LIGHTS FAILED WITHOUT WARNING. THE FAILURE OCCURRED ON SIX OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DIM LIGHT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE MILEAGE WAS 87,000.
NHTSA ODI #10640190
69,424 miles · Sep 29, 2014
Electrical SystemExterior Lighting
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE EXITING A PARKING LOT, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE CONTACT INDICATED THAT THE HIGH BEAMS HAD TO BE USED DUE TO THE INTERMITTENT FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE TECHNICIAN STATED THAT THE FUSE BOX ASSEMBLY NEEDED TO BE REP…
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TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE EXITING A PARKING LOT, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE CONTACT INDICATED THAT THE HIGH BEAMS HAD TO BE USED DUE TO THE INTERMITTENT FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE TECHNICIAN STATED THAT THE FUSE BOX ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 69,424. UPDATED 11/20/14*LJ UPDATED 8/17/2015 *JS
NHTSA ODI #10639763
69,000 miles · Sep 26, 2014
Exterior Lighting
PARKED WITH LOW BEAM HEADLIGHTS ON AND THEY SUDDENLY SHUT OFF. TURNED THEM OFF AND BACK ON MANUALLY WITH NO AFFECT. TURNED ON THE HIGH BEAMS AND HAD LIGHT. ABOUT 5 MINUTES LATER WHILE DRIVING THE LOW BEAMS RETURNED. A SECOND INCIDENT OCCURRED ON SEPTEMBER 25, 2014 WHILE DRIVING 60 MPH. LOW BEAMS WENT OUT WAS ABLE TO SWITCH ON …
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PARKED WITH LOW BEAM HEADLIGHTS ON AND THEY SUDDENLY SHUT OFF. TURNED THEM OFF AND BACK ON MANUALLY WITH NO AFFECT. TURNED ON THE HIGH BEAMS AND HAD LIGHT. ABOUT 5 MINUTES LATER WHILE DRIVING THE LOW BEAMS RETURNED. A SECOND INCIDENT OCCURRED ON SEPTEMBER 25, 2014 WHILE DRIVING 60 MPH. LOW BEAMS WENT OUT WAS ABLE TO SWITCH ON HIGH BEAMS, ALTHOUGH SOMEWHAT DIMINISHED, LOW BEAMS RETURNED WITHIN 10 MINUTES OF DRIVING WITH DIMINISHED HIGH BEAMS. *TR
NHTSA ODI #10639267
170,000 miles · Sep 23, 2014
Exterior Lighting
WHILE DRIVING AT NIGHT, THE HEADLIGHTS WILL TURN OFF. YOU ARE LEFT DRIVING BLIND AT FULL SPEED. IT HAS HAPPENED A NUMBER OF TIMES. I TOOK IT TO THE GARAGE AND THEY COULD NOT DUPLICATE THE ISSUE SO THEY WERE NOT ABLE TO FIX IT. WITH WINTER COMING ON AND SUNSET HAPPENING EARLIER EACH DAY, THE AMOUNT OF TIME DRIVING IN THE DARK INC…
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WHILE DRIVING AT NIGHT, THE HEADLIGHTS WILL TURN OFF. YOU ARE LEFT DRIVING BLIND AT FULL SPEED. IT HAS HAPPENED A NUMBER OF TIMES. I TOOK IT TO THE GARAGE AND THEY COULD NOT DUPLICATE THE ISSUE SO THEY WERE NOT ABLE TO FIX IT. WITH WINTER COMING ON AND SUNSET HAPPENING EARLIER EACH DAY, THE AMOUNT OF TIME DRIVING IN THE DARK INCREASES. THIS IS UNSAFE FOR MYSELF AND OTHER DRIVERS THAT MAY NOT SEE ME DUE TO MY HEADLIGHTS GOING OFF ALL OF THE SUDDEN. *TR
NHTSA ODI #10638583
69,500 miles · Sep 15, 2014
Exterior Lighting
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE LOW BEAM HEAD LIGHTS MALFUNCTIONED. THE LOW BEAM WOULD TURN OFF INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MI…
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TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE LOW BEAM HEAD LIGHTS MALFUNCTIONED. THE LOW BEAM WOULD TURN OFF INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,500. UPDATED 10/31/14*LJ UPDATED 4/27/2015 *JS
NHTSA ODI #10633112
56,000 miles · Aug 28, 2014
Electrical SystemExterior LightingVisibility/wiper
WHILE DRIVING AT NIGHT, ALL OF A SUDDEN THE HEADLIGHTS WILL TURN OFF LEAVING YOU TRAVELLING ALONG THE HIGHWAY AT 60 TO 75 MPH (DEPENDING ON WHAT TYPE OF HIGHWAY, INTERSTATE OR LIMITED ACCESS ROADWAY YOU ARE ON). THIS LEAVES YOU MOVING WITH NO IDEA WHERE THERE IS A SAFE PLACE TO PULL OVER TO GET OUT OF THE TRAVEL LANES. THIS HAS…
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WHILE DRIVING AT NIGHT, ALL OF A SUDDEN THE HEADLIGHTS WILL TURN OFF LEAVING YOU TRAVELLING ALONG THE HIGHWAY AT 60 TO 75 MPH (DEPENDING ON WHAT TYPE OF HIGHWAY, INTERSTATE OR LIMITED ACCESS ROADWAY YOU ARE ON). THIS LEAVES YOU MOVING WITH NO IDEA WHERE THERE IS A SAFE PLACE TO PULL OVER TO GET OUT OF THE TRAVEL LANES. THIS HAS OCCURRED NUMEROUS TIMES, AND I AM ASKING TO BE REIMBURSED FOR THE EXPENSE OF REPAIRING THIS DEFECT. *TR
NHTSA ODI #10629074
64,000 miles · Aug 22, 2014
Exterior Lighting
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING APPROXIMATE 55 MPH, THE HEADLIGHTS SHUT OFF INDEPENDENTLY WITHOUT WARNING. THE CONTACT SHUT THE ENGINE OFF, RESTARTED THE VEHICLE AND WAS ABLE TO RESUME AS NORMAL. THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT…
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TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING APPROXIMATE 55 MPH, THE HEADLIGHTS SHUT OFF INDEPENDENTLY WITHOUT WARNING. THE CONTACT SHUT THE ENGINE OFF, RESTARTED THE VEHICLE AND WAS ABLE TO RESUME AS NORMAL. THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
NHTSA ODI #10627570
97,701 miles · Aug 18, 2014
Exterior Lighting
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE FRONT HEADLIGHTS RANDOMLY SHUT OFF ON NUMEROUS OCCASIONS. THE DEALER REPLACED THE HEADLIGHT RELAY SWITCH. HOWEVER, THE FAILURE RECURRED. THE DEALER WAS UNABLE TO DIAGNOSE THE CURRENT FAILURE. THE MANUFACTURER HAD BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAG…
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TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE FRONT HEADLIGHTS RANDOMLY SHUT OFF ON NUMEROUS OCCASIONS. THE DEALER REPLACED THE HEADLIGHT RELAY SWITCH. HOWEVER, THE FAILURE RECURRED. THE DEALER WAS UNABLE TO DIAGNOSE THE CURRENT FAILURE. THE MANUFACTURER HAD BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 97,701.
NHTSA ODI #10626107
25,600 miles · Apr 1, 2014
Electrical SystemExterior LightingStructure
WHILE DRIVING AT NIGHT BOTH HEADLIGHTS FAILED TO WORK WITHOUT WARNING HEADLIGHT RELAY FAILED SEVERAL INCIDENTS POSTED ON LINE. AFTER ARRIVING AT WORK WAS UNABLE TO EXIT THE VEHICLE BECAUSE BOTH INSIDE AND OUTSIDE DOOR HANDLES FAILED TO OPEN THE DOOR. CAR IS CURRENTLY AT A BODY SHOP ATTEMPTING TO OPEN THE DOOR. *TR
NHTSA ODI #10576568
56,000 miles · Dec 5, 2013
Electrical SystemExterior LightingFire
THE LOW BEAMS ON THIS VEHICLE HAD BEEN FLICKERING ON AND OFF AT NIGHT FOR A FEW DAYS. THEN THE LOW BEAMS WOULD NOT COME ON AT ALL ON THE NIGHT OF DECEMBER 2, 2012, HIGH BEAMS WORKED BUT THE SMELL OF BURNING PLASTIC FILLED THE CAR AND I IMMEDIATELY SHUT OFF THE ENGINE. UPON INSPECTION I FOUND ONE OF THE RELAYS, PRESUMABLY THE LOW…
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THE LOW BEAMS ON THIS VEHICLE HAD BEEN FLICKERING ON AND OFF AT NIGHT FOR A FEW DAYS. THEN THE LOW BEAMS WOULD NOT COME ON AT ALL ON THE NIGHT OF DECEMBER 2, 2012, HIGH BEAMS WORKED BUT THE SMELL OF BURNING PLASTIC FILLED THE CAR AND I IMMEDIATELY SHUT OFF THE ENGINE. UPON INSPECTION I FOUND ONE OF THE RELAYS, PRESUMABLY THE LOW BEAM RELAY, BURNED AND MELTED INSIDE THE FUSE BLOCK CAUSING A SMALL FIRE INSIDE THE FUSE COMPARTMENT WHICH FORTUNATELY CONTAINED THE FIRE BUT DESTROYED THE ENTIRE FUSE PANEL (BLOCK). THIS APPEARS TO BE A WELL DOCUMENTED AND COMMON PROBLEM ON THE 2007 BUICK LACROSSE AND YET THERE IS NO RECALL. THIS IS A TOP TIER SAFETY CONCERN AS IT IS ONLY A MATTER OF TIME BEFORE THERE IS A FATALITY ASSOCIATED WITH THIS SAFETY ISSUE. I HAD THE CAR REPAIRED AT A BUICK DEALER FOR A TOTAL OF $616.15. THIS TYPE OF FAILURE SHOULD NOT HAPPEN ON A VEHICLE OF THIS AGE OR MILEAGE, YET I AM READING THAT I AM NOT THE ONLY PERSON TO EXPERIENCE THIS SAME EXACT ISSUE. I AM RESEARCHING ALL CLAIMS AND CONSIDERING A CLASS ACTION LAWSUIT TO HAVE THIS PROBLEM CORRECTED. I FEEL AS THOUGH GM OWES ME MY $616.15 BACK AND SHOULD CORRECT THIS ISSUE VIA A MASS VEHICLE RECALL. *TR
NHTSA ODI #10554898
Official recalls
3Aug 14, 2015
General Motors LLC (GM) is recalling certain model year 2007 Pontiac Grand Prix, 2006-2009 Buick LaCrosse, 2006-2007 Buick Rainier, Chevrolet Trailblazer, GMC Envoy, 2006 Chevrolet Trailblazer EXT, GMC Envoy XL, 2006-2008 Isuzu Ascender, and Saab 9-7x vehicles. In the affected vehicles, the headlamp driver module (HDM) may overheat and fail, causing the headlamps and daytime running lights to not illuminate.
Consequence & remedy
Consequence: Headlamps that do not illuminate reduce the driver's ability to see the roadway and reduce the vehicle's visibility to oncoming vehicles, both of which increase the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will replace the HDM, free of charge. The recall began on May 17, 2016. Owners may contact Buick customer service at 1-800-521-7300 or Pontiac customer service at 1-800-762-2737. GM's number for this recall is 14291.
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Oct 31, 2006
ON CERTAIN VEHICLES, THE FUEL TANK IS MISSING THE ADHESIVE LAYER THAT BONDS THE BARRIER LAYER TO THE OUTER SHELL OF THE FUEL TANK.
Consequence & remedy
Consequence: WITH THIS CONDITION, FUEL AND/OR FUEL VAPORS COULD SEEP OUT BETWEEN THE LAYERS, INCREASING THE RISK OF A FIRE.
Remedy: DEALERS WILL INSPECT THE SERIAL NUMBER ON THE FUEL TANK AND REPLACE THE FUEL TANK IF NECESSARY. THE RECALL BEGAN ON NOVEMBER 13, 2006. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CHEVROLET AT 1-800-630-2438, OR PONTIAC AT 1-800-620-7668.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.