NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
75 reportsClear category filterMileage unknown · Jan 19, 2015
Electrical SystemExterior Lighting
MY LOW-BEAM HEADLAMPS WENT OUT ON JANUARY 9, 2015, WHICH I WAS NOT AWARE OF UNTIL A POLICE OFFICER PULLED ME OVER INDICATING TO ME THAT I HAD NO HEADLIGHTS. I HAD TO DRIVE HOME WITH MY HIGH BEAMS ON. I HAD TO LEAVE WORK EARLY ALL LAST WEEK IN ORDER TO GET HOME BEFORE DARK. I WENT ON LINE YESTERDAY AND TYPED IN MY MAKE MODEL AN…
Read full complaint
MY LOW-BEAM HEADLAMPS WENT OUT ON JANUARY 9, 2015, WHICH I WAS NOT AWARE OF UNTIL A POLICE OFFICER PULLED ME OVER INDICATING TO ME THAT I HAD NO HEADLIGHTS. I HAD TO DRIVE HOME WITH MY HIGH BEAMS ON. I HAD TO LEAVE WORK EARLY ALL LAST WEEK IN ORDER TO GET HOME BEFORE DARK. I WENT ON LINE YESTERDAY AND TYPED IN MY MAKE MODEL AND YEAR OF MY VEHICLE AND FOUND OUT THAT THERE IS A RECALL FOR MY TYPE OF VEHICLE FOR THE HEADLAMPS. CONTACTED BUICK AND WAS INFORMED THAT THEY CAN NOT FIX THIS PROBLEM YET BECAUSE THERE IS NO "OFFICIAL" RECALL FOR THIS PROBLEM. THIS IS A DANGER WHEN SOMEONE'S HEADLIGHTS GO OUT ALL OF THE SUDDEN WHILE YOU ARE DRIVING AT NIGHT; THIS COULD CAUSE A MAJOR ACCIDENT WHICH COULD INVOLVE LIVES. THEY INFORMED ME I HAVE TO WAIT TO GET THE "OFFICIAL" NOTICE BEFORE THEY CAN FIX THE PROBLEM OR I CAN BRING IN MY VEHICLE AND HAVE IT LOOKED AND FIXED AT MY EXPENSE. THIS IS A SERIOUS PROBLEM AND SHOULD BE TAKEN CARE ASAP BY BUICK AT THEIR EXPENSE, NOT THE EXPENSE OF THE DRIVER OF THE VEHICLE INFORMING THEM THAT THIS PROBLEM HAS ALREADY OCCURRED? PLEASE LOOK INTO THIS MATTER AND LET ME KNOW HOW SOON CAN I GET THIS PROBLEM FIXED. THANK YOU. *TR
NHTSA ODI #10676459
Mileage unknown · Jan 18, 2015
Electrical SystemEngine
WHO ARE WE KIDDING WITH THIS RECALL? (NHTSA 14V355, GM 14299) CORRECTING A FAULTY IGNITION SWITCH WITH AN EXTRA KEY RING AND A PAPER TO ADD TO THE OWNER'S MANUAL IS A LAWYER'S SOLUTION. IS THIS A DESIGN DEFECT, OR IS IT NOT? WHY IS IT NOT ADEQUATE? 1) IT DOES NOT INSURE THAT THE WEIGHT OF THE KEYS WILL NOT CAUSE SHUTDO…
Read full complaint
WHO ARE WE KIDDING WITH THIS RECALL? (NHTSA 14V355, GM 14299) CORRECTING A FAULTY IGNITION SWITCH WITH AN EXTRA KEY RING AND A PAPER TO ADD TO THE OWNER'S MANUAL IS A LAWYER'S SOLUTION. IS THIS A DESIGN DEFECT, OR IS IT NOT? WHY IS IT NOT ADEQUATE? 1) IT DOES NOT INSURE THAT THE WEIGHT OF THE KEYS WILL NOT CAUSE SHUTDOWN. IT ONLY MAKES IT A LITTLE LESS LIKELY. 2) IN A YEAR'S TIME, EVEN THE CURRENT OWNER'S WILL HAVE FORGOTTEN THE SOLUTION. EVEN IF IT'S IN THE CAR'S MANUAL, DOES ANYONE EVER ACTUALLY READ THE MANUAL END-TO-END?. LET ALONE REREADING IT REGULARLY TO REFRESH THEIR KNOWLEDGE? IT'S ONLY THERE, IF AT ALL, FOR REFERENCE. 3) HOW MANY SECOND OWNER'S EVEN GET THE MANUAL? HOW MANY WILL GET KEYSETS WITH THE EXTRA RING? MY EXPERIENCE IS FEW, IF ANY, SUBSEQUENT OWNERS WILL HAVE ANY REMINDER OF THIS RECALL. LET'S GET SERIOUS AND BE RESPONSIBLE. IF THERE IS A DESIGN OR MANUFACTURING SAFETY DEFECT, THEN FIX IT! DEFLECTING LIABILITY TO THE OWNER IS HORSE-PUCKY! *TR
NHTSA ODI #10676313
63,000 miles · Jan 13, 2015
Electrical System
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS N…
Read full complaint
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10672237
Mileage unknown · Dec 30, 2014
Electrical System
2008 CHEVROLET IMPALA. VEHICLE OWNER HAD TO PAY FOR SERVICE THEFT DETERRENT FOR CAR. REQUESTING REIMBURSEMENT. *TA
NHTSA ODI #10660618
196,000 miles · Dec 29, 2014
Electrical System
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), A SMELL OF BURNT RUBBER WAS PRESENT INSIDE THE CABIN AND THE VEHICLE BECAME INOPERABLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED WITH A SHORT CIRCUIT ON …
Read full complaint
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), A SMELL OF BURNT RUBBER WAS PRESENT INSIDE THE CABIN AND THE VEHICLE BECAME INOPERABLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED WITH A SHORT CIRCUIT ON THE ELECTRICAL SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 196,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10668770
122,220 miles · Dec 15, 2014
Electrical SystemExterior Lighting
WE WERE 60 MILES FROM HOME HAVING DINNER. GOT IN THE CAR AFTER DARK TO COME HOME, STARTED IT AND NO HEADLIGHTS. LOW BEAM HEADLIGHTS FAILED TO COME ON WHETHER BY AUTO OR MANUAL SWITCHING THEM ON. WE HAD HIGH BEAM BUT NO LOW BEAM OR DAYTIME RUNNING LIGHT. THIS IS VERY DANGEROUS. IT IS OUR ONLY VEHICLE FOR DAILY DRIVING. WE N…
Read full complaint
WE WERE 60 MILES FROM HOME HAVING DINNER. GOT IN THE CAR AFTER DARK TO COME HOME, STARTED IT AND NO HEADLIGHTS. LOW BEAM HEADLIGHTS FAILED TO COME ON WHETHER BY AUTO OR MANUAL SWITCHING THEM ON. WE HAD HIGH BEAM BUT NO LOW BEAM OR DAYTIME RUNNING LIGHT. THIS IS VERY DANGEROUS. IT IS OUR ONLY VEHICLE FOR DAILY DRIVING. WE NEED THIS REPAIRED UNDER THE 12-1-2014 RECALL FROM BUICK. *TR
NHTSA ODI #10664467
199,000 miles · Dec 9, 2014
Electrical SystemFire
TL* THE CONTACT OWNED A 2007 BUICK LACROSSE. WHILE PARKED, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE/FIRE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CAUSE OF THE FIRE WAS UNDETERMINED. THE FAILURE MILEAGE WAS 199,000.
NHTSA ODI #10663197
32,811 miles · Nov 7, 2014
Air BagsElectrical System
AIRBAG FLASH RED LIGHT ON DASH, CHARGED $1,248.53 TO REPLACE PASSENGER PRESENCE MODULE KIT 19258129. *TR
NHTSA ODI #10653372
Mileage unknown · Oct 29, 2014
Electrical System
2007 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH DEFECT RECALL. *SMD THE CONSUMER ALSO STATED HE EXPERIENCED A PROBLEM, WITH THE LIGHTS GOING OUT, ON THEIR OWN. *JB
NHTSA ODI #10651193
107,000 miles · Oct 29, 2014
Electrical SystemFire
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE FUSE BOX AND WIRING UNDER THE HOOD MELTED. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.
NHTSA ODI #10651160
Official recalls
3Aug 14, 2015
General Motors LLC (GM) is recalling certain model year 2007 Pontiac Grand Prix, 2006-2009 Buick LaCrosse, 2006-2007 Buick Rainier, Chevrolet Trailblazer, GMC Envoy, 2006 Chevrolet Trailblazer EXT, GMC Envoy XL, 2006-2008 Isuzu Ascender, and Saab 9-7x vehicles. In the affected vehicles, the headlamp driver module (HDM) may overheat and fail, causing the headlamps and daytime running lights to not illuminate.
Consequence & remedy
Consequence: Headlamps that do not illuminate reduce the driver's ability to see the roadway and reduce the vehicle's visibility to oncoming vehicles, both of which increase the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will replace the HDM, free of charge. The recall began on May 17, 2016. Owners may contact Buick customer service at 1-800-521-7300 or Pontiac customer service at 1-800-762-2737. GM's number for this recall is 14291.
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Oct 31, 2006
ON CERTAIN VEHICLES, THE FUEL TANK IS MISSING THE ADHESIVE LAYER THAT BONDS THE BARRIER LAYER TO THE OUTER SHELL OF THE FUEL TANK.
Consequence & remedy
Consequence: WITH THIS CONDITION, FUEL AND/OR FUEL VAPORS COULD SEEP OUT BETWEEN THE LAYERS, INCREASING THE RISK OF A FIRE.
Remedy: DEALERS WILL INSPECT THE SERIAL NUMBER ON THE FUEL TANK AND REPLACE THE FUEL TANK IF NECESSARY. THE RECALL BEGAN ON NOVEMBER 13, 2006. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CHEVROLET AT 1-800-630-2438, OR PONTIAC AT 1-800-620-7668.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
Illustration