2007 Buick Lacrosse

SOMETIMES WHEN I AM DRIVING MY ICON FOR THE AIRBAGS IS ILLUMINATED ON MY DASH, WHICH I SUPPOSE MEANS THAT MY AIR BAGS ARE NOT ACTIVATED. WHEN I WENT TO ANDY MOHR BUICK IN FISHERS, IN. 46038, I QUESTIONED THEM ABOUT IT. AND THEY SAID THEY DID NOT KNOW WHAT WAS CAUSING IT, AND THEY WOULD HAVE TO PUT IT ON THE ANALYZER AND FIND OUT WHAT WAS WRONG AND THAT COULD COST SEVERAL HUNDREDS OF DOLLARS. SO I CALL GM AND THEY PAID FOR IT. I WAS TOLD THAT IT WAS THE PERSONAL BODY MODULE AND WOULD RUN AROUND $1300. I NEW ABOUT THE KEY RECALL AND THOUGHT THAT MIGHT HAVE SOMETHING TO DO WITH IT. SO I WAITED UNTIL BUICK FIXED MY KEY PROBLEM, BUT THE AIRBAG DID NOT GO AWAY. THEN THE NEXT (LIGHT RECALL) CAME UP, WHICH IS STILL NOT REMEDIED SO I DO NOT KNOW IF THAT IS NOT A PART OF THE PROBLEM. SINCE, I BOUGHT THE CAR FROM MY ELDERLY NEIGHBOR, SHE SAID THAT SHE COMPLAINED ABOUT IT SEVERAL TIMES TO THE BUICK DEALER, (ANDY MOHR) AND THEY DID NOT DO ANYTHING. THEY TOLD HER THAT WHENEVER IT HAPPENS TO BRING THE CAR INTO THE DEALERSHIP. WELL, WITH ALL INTERMITTENT PROBLEMS IT IS VERY HARD FOR A PERSON TO GET THE CAR TO THE DEALER WHILE IT IS HAPPENING. AND ALL OF THESE DIAGNOSTIC CHARGES ARE VERY EXPENSIVE. AND IF YOU PAY FOR A REPAIR AND THEN THERE IS A RECALL, YOU NEVER GET YOUR MONEY BACK FROM THE MANUFACTURE. READ SOME OF YOUR COMPLAINTS AND YOU WILL SEE THAT I AM RIGHT, SO THE POOR CONSUMER HAS TO WAIT AND DRIVE AN UNSAFE VEHICLE UNTIL THE SLOW WHEELS OF GOVERNMENT FINALLY MAKE THE MANUFACTURE DO THE RIGHT THING AND FIX THE PROBLEM. I AM STILL WAITING 8 MONTHS FOR THE EXTERIOR LIGHTING REPAIR. DOES SOME ONE HAVE TO BE KILLED BEFORE WE GET ACTION.

RETURNING FROM A MI TRIP ON PA RT 80, NOTICED PASSENGER AIR BAG WARNING LIGHT WAS OFF. SINCE THAT TIME, THE AIR BAG LIGHT HAS BEEN INTERMITTENTLY EFFECTIVE (SEE DIAGNOSTIC CHECK ON DEALER BILLING). RECENTLY, DEPUTY ADMINISTRATOR [XXX] HAS TESTIFIED A DEFECT WAS THE RESULT OF INACCURATE SUPPRESSION READ BY THE AIR BAG MODULE WHICH ACTIVATES THE SEAT BAG. WE HAVE BEEN TRAVELING SINCE, UNSURE THE PASSENGER WAS COVERED BY AN ACTIVE BAG. PLEASE ADVISE OF ANY INFORMATION AVAILABLE TO ASSIST IN IDENTIFYING THIS PROBLEM. THANK YOU. (DEALER... BILLING IS SENT UNDER SEPARATE COVER)...UPDATED 11-24/14 *BF UPDATED 5/1/2015 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY WIFE IS HANDICAPPED HAS HAD MULTIPLE BACK SURGERIES AND NEEDS TO SIT ON A CUSHION ON THE PASSENGER SIDE OF THE VEHICLE. WHEN SHE SITS ON A CUSHION THE AIRBAG LIGHT SAYS THE AIRBAG IS NOT ON. THE VEHICLE WAS TAKEN TO PALM AUTO MALL BUICK IN 2010 WHERE THEY REPLACED THE SENSOR IN THE SEAT. IT STILL SAYS THAT THE AIRBAG IS OFF WHEN SHE SITS ON THE CUSHION. I CONTACTED GM IN SPRING OF 2012 AND WAS TOLD THAT THERE WAS NOTHING THEY COULD DO TO REMEDY THE PROBLEM. THIS IS VERY DANGEROUS IF IN FACT THE AIRBAG IS OFF. *TR

WE ARE REPAIRING A 2007 BUICK LACROSSE CX FOR A CUSTOMER AND ARE UNABLE TO COMPLETE REPAIRS BECAUSE GM DOES NOT HAVE A DRIVER'S SIDE CURTAIN AIRBAG AVAILABLE AND APPARENTLY DOES NOT HAVE ANY IN LINE TO BE PRODUCED. WE HAVE BEEN WAITING FOR SEVERAL WEEKS FOR THIS SAFETY PART FOR A FOUR YEAR OLD CAR AND THE PART IS NOT AVAILABLE NATIONALLY. *TR

2007 BUICK LA CROSSE, 45, 544 MILES. INTERMITTENT OPERATION AND FAILURE OF AIR BAG PASSIVE RESTRAINT SYSTEM INDICATOR SYSTEM AND INDICATOR LIGHTS. INITIALLY, PASSENGER SEAT LIGHT AND FAILURE LIGHT WORK INTERMITTENTLY INDICATING EITHER SYSTEM FAILURE OR TROUBLE AND OR PROBLEM WHEN PASSENGER SEAT IS OCCUPIED OR VACANT. BOTH DASH INDICATOR LIGHTS WILL CYCLE ON AND OFF FOR OCCUPIED OR VACANT PASSENGER SEAT. CURRENTLY THE DASH INDICATOR LIGHT IS STAYING LIT RED INDICATING A SYSTEM FAULT OR FAILURE. USER ACCESSIBLE CONNECTIONS AND HARNESSES VERIFIED TO BE CONNECTED. NO VEHICLE COLLISIONS OR INCIDENTS. WILL REQUEST DIAGNOSTICS FROM BUICK DEALERSHIP WHERE PURCHASED. *TR

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE AIR BAG SENSORY LIGHT DOES NOT ILLUMINATE WHEN THE FRONT PASSENGER SEAT WAS OCCUPIED. THE PASSENGER IN THE SEAT WEIGHED 98 POUNDS. THE MANUFACTURER STATED THAT THERE WAS NO WEIGHT STANDARD IN ORDER FOR THE AIR BAGS TO DEPLOY OR LIGHT TO ILLUMINATE. THE FRONTAL AIR BAG SENSORS WERE REPLACED, BUT STILL FAILED TO ACTIVATE. THE AIR BAG LIGHT ILLUMINATES WHEN PASSENGERS WITH A GREATER WEIGHT ARE SEATED. THE CURRENT AND FAILURE MILEAGES WERE 871. UPDATED 12/12/2007 *BF UPDATED 12/12/07 *TR

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT CHECKED NHTSA'S CRASH TEST RATING FOR THE VEHICLE AND FOUND IT TO BE VERY LOW. THE CONTACT ALSO DISCOVERED A RECALL ON GM'S WEBSITE FOR THE SIDE/CURTAIN AIR BAGS NOT DEPLOYING. GM WAS CALLED, AND CONFIRMED RECALL # 07003. NHTSA DID NOT HAVE A RECORD OF THIS RECALL. THE CONTACT STATED THAT GM DID NOT SEND THE RECALL INFORMATION IN THE MAIL , AND WAS INFORMED TO CONTACT THE LOCAL BUICK DEALER TO SCHEDULE AN APPOINTMENT FOR THE RECALL REPAIR. AFTER THE VEHICLE WAS SERVICED THE CONTACT NOTICED THAT THE REPAIR ORDER STATED THAT ONLY A PARTIAL REPAIR FOR THE RECALL WAS COMPLETED. THE REPAIR SHOP'S REASON FOR NOT PERFORMING THE ENTIRE REPAIR WAS BECAUSE THE VEHICLE DID NOT HAVE SIDE AIR BAGS. THE CONTACT SHOWED THE MECHANIC THAT THE VEHICLE CONTAINED SIDE AIR BAGS, BUT THEY STILL WOULD NOT COMPLETE THE REPAIR WORK. THE MANUFACTURER STATED THAT THEY WOULD CALL THE DEALER TO RESOLVE THE PROBLEM, AND ADVISED THE CONTACT TO BRING THE VEHICLE TO ANOTHER DEALER. THE SECOND DEALER COULD NOT UNDERSTAND HOW TO PERFORM THE RECALL REPAIR. THE MANUFACTURER ISSUED CASE # 71-506543527. THE CURRENT MILEAGE IS 3,850 AND FAILURE MILEAGE WAS 3,730.*AK