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2019 Buick Encore

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2019 Buick Encore do not stand out strongly from the model-year median of 67.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

30 reports with mileage · 54 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 32 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

9 crash reports1 fire reports6 injury reports

Suspension complaints

4 reports
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Mileage unknown · May 8, 2026
Air BagsEngineSuspension

Car has airbag light on. The car keeps leaking which then caused damage to my spark plugs and coil pack. It then led to the O2 sensors being burned. It has been at the dealership multiple times within a 3-week time frame. The low fuel light comes on when it is on a full tank, then it begins to hesitate and the car lunges forward…

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Car has airbag light on. The car keeps leaking which then caused damage to my spark plugs and coil pack. It then led to the O2 sensors being burned. It has been at the dealership multiple times within a 3-week time frame. The low fuel light comes on when it is on a full tank, then it begins to hesitate and the car lunges forward when at a complete stop. Tires act like they cannot keep traction when all 4 tires are brand new and front rotors and brakes have been replaced. Yes, all my concerns have been brought to many dealerships' attention. It is unsafe and unreliable. The dealership said they could not replicate the issue but once I get back into my car it starts up.

NHTSA ODI #11736708

Mileage unknown · Dec 28, 2025
SuspensionVehicle Speed Control

When I'm driving sometimes the car seems like it's about to cut off or something & the check engine light plus stabilizer track message bones on & I start losing power & it's happened more than 10 times ! I let the car sit for a few minutes & it works !

NHTSA ODI #11707372

Mileage unknown · Sep 25, 2023
Suspension

Catastrophic control arm failure. The part is available for inspection. Problem confirmed by certified technician at Brake Master repair shop in Santa Fe NM. No visible damage to control arm prior to catastrophic part failure from apparent metal fatigue. Only 37,000 miles on this 2019 Encore. There were no indications of this pr…

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Catastrophic control arm failure. The part is available for inspection. Problem confirmed by certified technician at Brake Master repair shop in Santa Fe NM. No visible damage to control arm prior to catastrophic part failure from apparent metal fatigue. Only 37,000 miles on this 2019 Encore. There were no indications of this problem prior to the part failure. The vehicle began making a loud clunking noise and heavy physical clunk when the brakes were applied. Because of the possible safety concerns I had the vehicle towed to the Brake Master facility. Upon inspection the control arm was seen to be broken in two. I took the problem part to the Octane GMC/Buick dealership in Santa Fe where the vehicle was purchased new and showed the part to one of the mechanics who informed me that he had seen this happen before. As this is a relatively small dealership I thought that it was significant that this mechanic had seen this failure previously. Got me wondering if GM is having this problem not only with the Buick Encore but possibly with its twin in the Chevrolet product line. Repair estimate from Brake Master [XXX], $634.91. Service advisor 3717-Caesar Sanchez Description of damage: Front Right control arm broken-ripped apart. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11546499

7,000 miles · May 13, 2019
Suspension

THE LOWER CONTROL ARM IS POORLY DESIGNED. WHEN THE VEHICLE HITS A POTHOLE IT WILL CAUSE THE LOWER CONTROL ARE TO BEND NEAR THE BALL JOINT. BASICALLY, THE LOWER CONTROL ARM METAL IS NOT REINFORCED IN THAT AREA. THE AREA BY THE BALL JOINT IS JUST A FLAT PIECE AND DOES NOT HAVE MUCH STRENGTH. WHEN IT FAILS IT WILL CAUSE THE CV …

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THE LOWER CONTROL ARM IS POORLY DESIGNED. WHEN THE VEHICLE HITS A POTHOLE IT WILL CAUSE THE LOWER CONTROL ARE TO BEND NEAR THE BALL JOINT. BASICALLY, THE LOWER CONTROL ARM METAL IS NOT REINFORCED IN THAT AREA. THE AREA BY THE BALL JOINT IS JUST A FLAT PIECE AND DOES NOT HAVE MUCH STRENGTH. WHEN IT FAILS IT WILL CAUSE THE CV JOINT TO COME OUT OF THE TRANSMISSION AND BREAK MANY PARTS.

NHTSA ODI #11207294

Official recalls

2

20V668000 · Power Train:automatic Transmission

Oct 29, 2020

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.

Consequence & remedy

Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.

18V774000 · Air Bags; Air Bags: Air Bag/restraint Control Module

Nov 1, 2018

General Motors LLC (GM) is recalling certain 2019 Buick Encore, Chevrolet Spark, Traverse, and Trax vehicles. The Sensing Diagnostic Module (SDM) on these vehicle may not have been turned off of "manufacturing mode," preventing the air bags from deploying in the event of a crash.

Consequence & remedy

Consequence: If the air bags do not deploy in the event of a crash, it can increase the risk of injury.

Remedy: GM will notify owners, and dealers will reprogram the SDM module to the correct mode, free of charge. The recall began November 6, 2018. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18365.

Additional source detail variants (2)

Air Bags: Air Bag/restraint Control Module

General Motors LLC (GM) is recalling certain 2019 Buick Encore, Chevrolet Spark, Traverse, and Trax vehicles. The Sensing Diagnostic Module (SDM) on these vehicle may not have been turned off of "manufacturing mode," preventing the air bags from deploying in the event of a crash.

Consequence: If the air bags do not deploy in the event of a crash, it can increase the risk of injury.

Remedy: GM will notify owners, and dealers will reprogram the SDM module to the correct mode, free of charge. The recall began November 6, 2018. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18365.

Air Bags

General Motors LLC (GM) is recalling certain 2019 Buick Encore, Chevrolet Spark, Traverse, and Trax vehicles. The Sensing Diagnostic Module (SDM) on these vehicle may not have been turned off of "manufacturing mode," preventing the air bags from deploying in the event of a crash.

Consequence: If the air bags do not deploy in the event of a crash, it can increase the risk of injury.

Remedy: GM will notify owners, and dealers will reprogram the SDM module to the correct mode, free of charge. The recall began November 6, 2018. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18365.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.