NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
17 reportsClear category filterMileage unknown · Jul 10, 2026
EngineFuel/propulsion SystemPower Train
The engine, power steering, stabilitrak, and reduced engine power (vehicle would essentially die while driving at random times). My safety AND others were put at risk when I am traveling down the road/interstate and the engine just cuts out and am no longer able to accelerate to any speeds, causing me to have to pull over to the…
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The engine, power steering, stabilitrak, and reduced engine power (vehicle would essentially die while driving at random times). My safety AND others were put at risk when I am traveling down the road/interstate and the engine just cuts out and am no longer able to accelerate to any speeds, causing me to have to pull over to the shoulder WITHOUT ANY ENGINE POWER. Yes, the problem has reproduced and confirmed with the dealer I purchased from. Vehicle has not been inspected by the above mentioned. Only had it inspected by the dealer I purchased the vehicle from. There were no prior lamps, messages, or other symptoms until it just showed up while driving one day. It happens at the same time as the engine loses power and acceleration. The check engine light comes on, within 2-3 seconds the engine "dies" and then the "Service stabilitrak" pops up, as well as the warning "Reduced Engine Power". This first appeared on approximately on 05 JUN 2026. Vehicle was purchased on 12 MAY 2026.
NHTSA ODI #11749611
Mileage unknown · May 11, 2024
EnginePower Train
I bought the vehicle in December 2020 from a dealership in Mason, Ohio named Borcherding Buick GMC. I asked, specifically to make sure the vehicle did not have any issues, especially transmission issues and for this to be researched, as well. I was not made aware of Bulletin No.: 18-NA-358, which affected Buick Enclave models fr…
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I bought the vehicle in December 2020 from a dealership in Mason, Ohio named Borcherding Buick GMC. I asked, specifically to make sure the vehicle did not have any issues, especially transmission issues and for this to be researched, as well. I was not made aware of Bulletin No.: 18-NA-358, which affected Buick Enclave models from 2014-2017. I purchased the vehicle and sent a wire transfer for the purchase price to the dealership through my bank, USAA. We began experiencing transmission slips about a year into the ownership, and I had my mechanic look into the issue. He had just replaced the transmission on my wife’s 2011 Dodge Grand Caravan previously when it experienced a catastrophic failure and had to be replaced. This is the reason I asked to make sure the transmission on the 2014 Buick Enclave was working correctly and properly and there were no known issues. The mileage of the vehicle was under 60,000 miles at the time of purchase, so this should not have been an issue for the vehicle at all and the previous owner was, apparently, an elderly woman who had the vehicle serviced at the shop, but I cannot confirm this. The point being, there was a known issue with this vehicle that was not disclosed to me that General Motors was aware of and could have led to me not purchasing the vehicle. We needed an SUV to drive my wife and daughter(s) to and from volleyball tournaments and something that we did not have to worry about. The result is a replacement transmission paid for by me out of pocket by a GM dealership. GM refuses to acknowledge their faulty transmission. The rebuilt transmission is experiencing the same issues the old one was and GM wants me to take it in and have it “looked at”. The transmission is faulty! They know this and they refuse to reimburse my costs and refuse to acknowledge the dangers this transmission imposes to drivers and our families! Please investigate this transmission and their engineering.
NHTSA ODI #11588227
110,000 miles · Feb 1, 2024
Air BagsElectrical SystemEngine
The contact owns a 2014 Buick Enclave. The contact stated that the ignition switch was previously replaced. Additionally, the message "Check Stability System" was displayed. The vehicle was taken to the dealer, where the fuse box and engine struts were replaced; however, the failure persisted. The vehicle was not repaired. The c…
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The contact owns a 2014 Buick Enclave. The contact stated that the ignition switch was previously replaced. Additionally, the message "Check Stability System" was displayed. The vehicle was taken to the dealer, where the fuse box and engine struts were replaced; however, the failure persisted. The vehicle was not repaired. The contact also received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 110,000. VIN tool confirms parts not available.
NHTSA ODI #11569319
Mileage unknown · Dec 13, 2023
Air BagsElectrical SystemEngine
My Vehicle stalls for no reason. The engine power is redused, stabilitrack, and traction control lights come on. The vehicle stalls in the middle of traffic. The brake and steertng wheel don't work when the engine stalls. The seatbelt and airbag light comes on. I went to get that repaired and the dealer told me that the rep…
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My Vehicle stalls for no reason. The engine power is redused, stabilitrack, and traction control lights come on. The vehicle stalls in the middle of traffic. The brake and steertng wheel don't work when the engine stalls. The seatbelt and airbag light comes on. I went to get that repaired and the dealer told me that the repair time period had expired.
NHTSA ODI #11559914
Mileage unknown · Dec 12, 2023
Electrical SystemEngineWheels
Engine reduced, traction control, and stabilitytrak lights came on 11/3/2023. Car died on me while I was sitting in traffic. Took car to Firestone on 11/9. They stated car needed oil change and tune up. On 11/17/2023 while in the line at a drive through lights came on again and car died in drive thru. Car was towed back to Fire…
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Engine reduced, traction control, and stabilitytrak lights came on 11/3/2023. Car died on me while I was sitting in traffic. Took car to Firestone on 11/9. They stated car needed oil change and tune up. On 11/17/2023 while in the line at a drive through lights came on again and car died in drive thru. Car was towed back to Firestone. Firestone said it was pulling codes they didn't know and the car needed to go a Buick dealer. Towed car to Bob Brown Buick on 11/24/2023 Bob brown said car just needed a battery. After one hour the car lights popped on again and car died in the middle of the street. Towed car back to Bob brown another diagnosis was completed and was told I needed a catalyst converter. Towed car to Midas and paid another diagnosis. Midas fixed 3 gaskets and sensors. Car died again driving down the street going 35mph almost causing an accident. This electrical problem is very dangerous and unsafe.
NHTSA ODI #11559631
Mileage unknown · Aug 8, 2023
Electrical SystemEngine
Alternator produce too much electricity. Energy travels through Power cable. There is a 200 amp fuse attached to power cable. 200 amp fuse did not function. Sending too much energy two air compressor burning up air compressor. Melting also of power cable. Spitzer Buick of Findlay Ohio told me I was lucky I brought it in when I d…
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Alternator produce too much electricity. Energy travels through Power cable. There is a 200 amp fuse attached to power cable. 200 amp fuse did not function. Sending too much energy two air compressor burning up air compressor. Melting also of power cable. Spitzer Buick of Findlay Ohio told me I was lucky I brought it in when I did "potential fire". Power cable is made in China according to the tag that's attached to the power cable.
NHTSA ODI #11537224
Mileage unknown · Oct 29, 2021
Engine
Loud engine rattling noise on startup of 3.6L v6 then check engine light came on. Carl Black GM Buick dealer replaced valve actuator solenoid, but engine still making the rattling noise on startup. Danger of timing chain and valve phasers not synchronizing causing valve interference with pistons and engine damage and failure…
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Loud engine rattling noise on startup of 3.6L v6 then check engine light came on. Carl Black GM Buick dealer replaced valve actuator solenoid, but engine still making the rattling noise on startup. Danger of timing chain and valve phasers not synchronizing causing valve interference with pistons and engine damage and failure in high speed traffic on Atlanta GA freeways and 2 lane side roads.
NHTSA ODI #11438640
45,000 miles · Aug 10, 2020
Electrical SystemElectronic Stability Control (esc)Engine
IN 2016, AND AGAIN IN 2020 AFTER THE DEALER FIRST FIXED THE ISSUE, WHILE DRIVING AT HIGH SPEEDS, ON HIGHWAYS, ALSO IN THE RAIN, AGAIN AT A STOP LIGHT, THE VEHICLE SUDDENLY DECELERATED, CAUSING THE POTENTIAL FOR A VERY SERIOUS ACCIDENT. THE WARNINGS THEN DISPLAYED ON THE DASH INCLUDED REDUCED ENGINE POWER, SERVICE STABILITRAK, SE…
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IN 2016, AND AGAIN IN 2020 AFTER THE DEALER FIRST FIXED THE ISSUE, WHILE DRIVING AT HIGH SPEEDS, ON HIGHWAYS, ALSO IN THE RAIN, AGAIN AT A STOP LIGHT, THE VEHICLE SUDDENLY DECELERATED, CAUSING THE POTENTIAL FOR A VERY SERIOUS ACCIDENT. THE WARNINGS THEN DISPLAYED ON THE DASH INCLUDED REDUCED ENGINE POWER, SERVICE STABILITRAK, SERVICE TRACTION CONTROL, AND TRACTION CONTROL OFF. THE VEHICLE ONLY THEN DROVE AT SLOW SPEEDS, SPUTTERED AND JERKED, AND FELT LIKE IT MIGHT STALL. WHEN ABLE TO PULL OVER, AT TIMES TURNING OFF THE CAR REVERSED THE PROBLEM. SOMETIMES THE CHECK ENGINE LIGHT WAS ON, SOMETIMES IT WASN'T. SOMETIMES IT WOULD DRIVE FINE AND THEN OUT OF NOWHERE, IT WOULD HAPPEN AGAIN. IN 2016, THE DEALERSHIP HAD A DIFFICULT TIME FINDING THE ISSUE. AFTER SEVERAL DAYS OF DRIVING IT, THEY IDENTIFIED THE PROBLEM AS A FUSE BOX ISSUE AND REPLACED THE FUSE BOX. THIS SEEMED TO FIX THE ISSUE UNTIL IT HAPPENED AGAIN IN 2020 WHILE DRIVING. ON A ROAD TRIP, IT HAPPENED WHILE ON A HIGHWAY, AGAIN AT A RED LIGHT, AND WHILE ON A HIGHWAY AGAIN. EACH TIME, WE PULLED OVER, TURNED THE CAR OFF FOR A WHILE. ONE TIME IN PARTICULAR, THE ISSUE DIDN'T GO AWAY AFTER TURNING THE CAR BACK ON.
NHTSA ODI #11348501
80,000 miles · May 29, 2020
Engine
MAKES A BAD RATTLING NOISE AT FIRST START UP. PROBABLY THE TIMING CHAIN. *TR
NHTSA ODI #11326524
46,000 miles · Apr 15, 2020
Engine
TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND INFORMED THE CONTACT THAT THE MOTOR MOUNTS WERE FRACTURED AND NEEDED TO BE REPLACED. T…
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TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND INFORMED THE CONTACT THAT THE MOTOR MOUNTS WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT NO RECALLS WERE PRESENT FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.
NHTSA ODI #11321233
Official recalls
7May 10, 2023
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.
Oct 7, 2021
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Air Bags:frontal
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Oct 1, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Consequence & remedy
Consequence: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Apr 30, 2014
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence & remedy
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Additional source detail variants (3)
Electrical System:software
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Electrical System: Instrument Cluster/panel
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Fuel System, Gasoline
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Feb 21, 2014
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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