2010 Braun Town And Country

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 55 MPH, THE LUGGAGE RACK ON TOP OF THE VEHICLE WAS NOT FASTENED SECURELY AND FRACTURED FROM THE VEHICLE. THE CONTACT STATED THAT THE BARS WERE NOT SECURE. THE DEALER WAS CONTACTED AND ADVISED THAT THEY WOULD INSPECT THE VEHICLE AND THAT HE SHOULD CONTACT HIS INSURANCE PROVIDER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

I JUST PURCHASED A BRAND NEW 2010 CHRYSLER TOWN AND COUNTRY. IT HAD 9 MILES ON IT WHEN WE BOUGHT IT, AND WITHIN THE FIRST 100 MILES INTO A CROSS-COUNTRY MOVE, THE RIGHT, REAR WINDOW BECAME UNHINGED. IT IS NOW HANGING BY A WHO KNOWS WHAT. WE ARE STRANDED 300 MILES FROM OUR FINAL DESTINATION AND CHRYSLER HAS NO IDEA WHETHER THIS IS A SYSTEMIC MANUFACTURING ISSUE, A DESIGN ISSUE, OR EVEN WHEN AND HOW IT CAN BE FIXED. WE HAVE THREE CHILDREN IN CAR SEATS THAT RIDE IN THIS MINIVAN, AND WE KNOW THAT THERE IS SIGNIFICANT RISK TO OURSELVES OR OTHERS ON THE ROAD IF WE DRIVE WITH WINDOW THAT IS NOT ATTACHED SECURELY. CHRYSLER HAS BEEN NON-RESPONSIVE SO FAR TO THIS ISSUE. *TR

THE 2010 CHRYSLER TOWN & COUNTRY DOES NOT HAVE A WARNING ALARM WHEN THE REAR LIFT GATE IS OPENING OR CLOSING. BECAUSE THE LIFT GATE CAN BE OPERATED REMOTELY BY KEY FOB OR OVERHEAD BUTTON, NO PERSON NEEDS BE AT THE LIFT GATE WHEN IT IS OPENING OR CLOSING. A FEW WEEKS AGO, MY 26 YEAR OLD DAUGHTER WAS WALKING FROM THE PASSENGER SIDE OF THE CAR TO THE REAR WHEN SHE WALKED INTO THE EDGE OF THE LIFT GATE AS IT WAS CLOSING. IT WAS DARK OUTSIDE AND SHE WAS NOT AWARE THAT IT WAS ONLY HALF-WAY DOWN. SHE SUSTAINED A SERIOUS INJURY TO HER HEAD AND NOW HAS RECURRING HEADACHES. FORTUNATELY, SHE WAS NOT CARRYING OUR ONE YEAR OLD GRANDCHILD WHEN THIS HAPPENED, AS THERE IS NO TELLING WHAT KIND OF INJURY THE SMALL CHILD WOULD HAVE INCURRED. THIS IS A SIGNIFICANT SAFETY DEFECT. CHRYSLER HAD PREVIOUSLY RECOGNIZED THE NEED FOR A SOUND ALARM BECAUSE IT WAS INCLUDED ON THE 2008 TOWN & COUNTRY, WHICH I PREVIOUSLY OWNED. THIS SOUND ALARM HAD SAVED INJURY TO SEVERAL OF MY FAMILY MEMBERS OVER THE TWO YEARS I OWNED IT. CHRYSLER REFUSES TO INSTALL THE SOUND ALARM ON THE 2010 T & C VEHICLE NOTWITHSTANDING THAT THE 2008 SOUND ALARM PARTS ARE AVAILABLE. THIS WOULD BE AN EASY FIX FOR CHRYSLER SINCE THE T & C WAS ALREADY ENGINEERED FOR IT IN 2008. *TR

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED, THE CONTACT ACTIVATED THE REAR LIFT GATE WITH THE KEYLESS ENTRY; THE LIFT GATE DOOR OPENED STRICKING HER IN THE FACE TO THE POINT OF UNCONSCIOUSNESS. THE CONTACT SUSTAINED INJURY TO THE NOSE AND FOREHEAD, AND SUFFERED SEVERE HEADACHES. THE CONTACT STATED THE LIFT GATE SHOULD HAVE AN ALERT ALARM FEATURE THAT ANNOUNCES THE LIFT GATE OPENING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE THEY INFORMED THAT THE 2010 MODEL YEAR VEHICLE WAS NOT EQUIPPED WITH A WARNING TONE FEATURE. THE FAILURE MILEAGE WAS 800.